Motability Scheme at Gravells Kia Hereford

4.9
Rating 4.9
(125 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
11 Harrow Road
Hereford HR4 0EH
GB
Get directions
Phone Number
Call Gravells Kia Hereford on 01432 513700
01432 513700
01432 513700
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Paul Campbell
  • Dion Robins
  • Andrew Lewis
  • Samuel Fitzer

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Shaun Aston
  • Cheryl Sweeney Taylor
  • Isla Gammon
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Accessibility features at Gravells Kia Hereford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Hereford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Hereford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Hereford on 01432513700 to make an appointment with our Motability specialist.

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Reviews at Gravells Kia Hereford

  • Rating 5.0
    I was very pleased with the result and the service was excellent no problems
  • Rating 5.0
    Fantastic
  • Rating 5.0
    Yes really nice and polite , wasnt rushed and let me take my time looking and picking very happy
    Response from Gravells Kia Hereford
    Hello Tara,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Gravells Kia Hereford. Our team always strives to provide a relaxed and supportive environment, so it's great to know that you felt comfortable and unrushed during your visit.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 4.0
    The staff are friendly and helpful but the curtesy car was very small and difficult to get in and out of, it was also very jurky
    Response from Gravells Kia Hereford
    Hello Steven,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff friendly and helpful. However, we apologise for any inconvenience you experienced with the courtesy car. We understand how important it is for our vehicles to be comfortable and accessible, and we appreciate your input on this matter. Your comments will help us improve our services. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Team at Gravells Kia Hereford
  • Rating 5.0
    Easy to deal with. Friendly and helpful.
    Response from Gravells Kia Hereford
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team so friendly and helpful. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve met your expectations.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.

    Best regards,

    The Gravells Kia Hereford Team
  • Rating 5.0
    Very happy with the service and staf
    Response from Gravells Kia Hereford
    Hello Maya,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with the service and our staff at Gravells Kia Hereford. Your positive feedback is greatly appreciated and will be shared with our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Very helpful friendly good with information gave lots of information and help very happy glad I went to paulat gravells
    Response from Gravells Kia Hereford
    Hello Nicola,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and friendly, and that the information provided met your needs. Your feedback is incredibly valuable to us, and we're delighted to know that we could assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Absolutely fist class
    Response from Gravells Kia Hereford
    Dear Kevin,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a first-class experience with us at Gravells Kia Hereford. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Gravells Kia Hereford Team
  • Rating 5.0
    Very friendly and helpful staff, Dion has been brilliant helping me to get the car I want and explaining the different options available for me.
    Response from Gravells Kia Hereford
    Hello Robert,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Gravells Kia Hereford. It's fantastic to know that Dion was able to assist you effectively and provide you with the information you needed to make the right choice. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Excellent throughout. Courteous and efficient.
    Response from Gravells Kia Hereford
    Hello Teresa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be excellent, courteous, and efficient. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.

    Best regards,
    The Team at Gravells Kia Hereford
  • Rating 5.0
    Really good
    Paul helped answer everything and was very clear with our daughter and did everything he could to get the car as fast as possible 👍🏻👍🏻
    Response from Gravells Kia Hereford
    Dear Grace,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Paul was able to assist you and your daughter effectively and that you were satisfied with the service provided. It's wonderful to know that he could help expedite the process of getting your car - we will be sure to pass on your kind comments. Your feedback is greatly appreciated, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Team at Gravells Kia Hereford
  • Rating 5.0
    Happy with the service. Easy to book and kia collected the car from a location and returned. Also valeted car inside and washed outside. Sent me a video explaining what work was done and the outcome.
    Response from Gravells Kia Hereford
    Hello Deborah,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were happy with our service and found the booking process easy. It's great to know that the collection and return of your Kia, along with the valet service, met your expectations. We always aim to keep our customers informed, so we're glad the video explanation was helpful for you.

    Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Staff all very welcoming and helpful
    Response from Gravells Kia Hereford
    Dear Tracey,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff welcoming and helpful during your visit to Gravells Kia Hereford. Providing excellent service is our top priority, and your feedback is incredibly encouraging for our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Dion was welcoming, help us with everything we needed
    Response from Gravells Kia Hereford
    Hello Sean,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Dion was able to provide you with a welcoming experience and assist you with everything you needed. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Gravells Kia Hereford.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Gravells, we look forward to serving you again!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Very good
    Response from Gravells Kia Hereford
    Hello Neil,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Gravells Kia Hereford. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    They were friendly, professional and kept us updated throughout.
    Such a positive experience.
    Response from Gravells Kia Hereford
    Hi Hayley,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Gravells Kia Hereford. Our team takes great pride in being friendly and professional, and it's fantastic to know that you felt well-informed throughout your visit.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Gravells Kia Hereford Team
  • Rating 5.0
    Andrew was great really helpful answered all our questions when choosing a car and then kept us upto date on the application, when we collected the car again he was extremely helpful and showed us how to operate things in the car etc
    Response from Gravells Kia Hereford
    Dear Rebecca,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Andrew! It's fantastic to know that he was able to assist you effectively throughout the process of choosing and collecting your car.
    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind review and for choosing Gravells Kia Hereford for your new car.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Great, solved extra issue with no problem
    Response from Gravells Kia Hereford
    Hello Denise,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience and that we could solve your extra issue without any problems. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Polite staff, the handover was very quick very impressed with the service
    Response from Gravells Kia Hereford
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were impressed with the service and found our staff to be polite.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us - we look forward to serving you again at Gravells Kia Hereford.

    Best regards,

    The Gravells Kia Hereford Team
  • Rating 5.0
    Great service all always
    Response from Gravells Kia Hereford
    Hello Kirsty,

    Thank you so much for your wonderful review! We're thrilled to hear that you consistently receive great service from us. Your feedback is incredibly important, and it motivates our team to continue providing the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Gravells Kia Hereford Team

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