Motability Scheme at Gravells Kia Hereford

4.9
Rating 4.9
(97 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
11 Harrow Road
Hereford HR4 0EH
GB
Get directions
Phone Number
Call Gravells Kia Hereford on 01432 513700
01432 513700
01432 513700
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Paul Campbell
  • Dion Robins
  • Andrew Lewis
  • Samuel Fitzer

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Shaun Aston
  • Cheryl Sweeney Taylor
  • Isla Gammon
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Accessibility features at Gravells Kia Hereford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Hereford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Hereford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Hereford on 01432513700 to make an appointment with our Motability specialist.

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Reviews at Gravells Kia Hereford

  • Rating 5.0
    My words are,kind,polite,friendly and caring, professional goes without saying,I would give 10 stars if I could ✨️
    Response from Gravells Kia Hereford
    Hello Derek!

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service kind, polite, friendly, and caring - it's so lovely to hear you would give 10 stars. Your words truly mean a lot to us, and we're delighted to know that you had such a positive experience. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Gravells Kia Hereford
  • Rating 5.0
    Paul was such a friendly person, understanding, patient and gave me all the time I needed with the hand over.
    Response from Gravells Kia Hereford
    Hi Julie!

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your smooth experience with Paul during the handover process. At Gravells Kia Hereford, we strive to provide exceptional service, and it’s heartening to know that Paul’s friendliness, understanding, and patience made your experience a great one.

    If there’s anything more we can do for you, please don’t hesitate to reach out.

    Thank you,

    The Gravells Kia Hereford Team
  • Rating 5.0
    Great experience friendly staff highly recommend
    Response from Gravells Kia Hereford
    Hi Matthew! Thank you very much for your kind words about your experience with us at Gravells Kia Hereford - we're so pleased you had a great experience with our friendly staff! 😊 Thank you for choosing Gravells, we look forward to welcoming you back again soon.
  • Rating 5.0
    Helpful, friendly,professional.
    Response from Gravells Kia Hereford
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful, friendly and professional. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.
  • Rating 5.0
    Looked after excellent service thank you
    Response from Gravells Kia Hereford
    Hello Margaret,

    Thank you so much for your wonderful review! We're thrilled to hear that you received excellent service during your visit. Providing top-notch service is our priority, and it's always rewarding to know when we've succeeded. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Gravells Kia Hereford
  • Rating 5.0
    All good, very satisfied
    Response from Gravells Kia Hereford
    Hello Lilian,

    Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear that you are very satisfied with your experience at Gravells Kia Hereford - it was a pleasure to assist you with your new vehicle. We hope you love your new car and look forward to welcoming you back in future for a service or other. Thank you!
  • Rating 5.0
    Very good at his job
    Response from Gravells Kia Hereford
    Hello Kevin,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our team here at Gravells Kia Hereford. We look forward to serving you again soon!
  • Rating 5.0
    They were good at the thing they did and gave me car to go home in
    Response from Gravells Kia Hereford
    Hi Mark, Thank you for taking the time to leave us a 5 star review of your service with us at Gravells Kia Hereford. We are very pleased to hear you were happy with the service you received from our team and we were able to arrange a vehicle for you. Thank you for visiting!
  • Rating 5.0
    Thank you verry much great job
    Response from Gravells Kia Hereford
    Hi Slawomir! Thank you very much for visiting us at Gravells Kia Hereford for your service - we are pleased you felt your experience was worth a 5 star review! We look forward to welcoming you back again soon.
  • Rating 5.0
    Was very happy with communication and done a good job with cleaning.. very impressed
    Response from Gravells Kia Hereford
    Hi Caitlin! Thank you for your kind words - we're glad to have been of service and you were pleased with the way your car was returned! Thank you for choosing Gravells Kia Hereford, we hope to see you again soon.
  • Rating 5.0
    Paul was very friendly and explained everything clearly .
    Response from Gravells Kia Hereford
    Hi Margaret, Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. Thank you again for choosing Gravells Kia Hereford for your new car, we hope you enjoy it! Kindest Regards 😊
  • Rating 5.0
    Great experience Paul and all the team were very welcoming and explained all
    No delay and kept up to date with all
    Response from Gravells Kia Hereford
    Hi Nathan! Thank you for taking the time to leave us this fab review of your experience with us at Gravells Kia Hereford! We are so pleased you had a good experience purchasing your new vehicle and we are most pleased to hear everything went smoothly for you. We hope you love your new car and are only a call away should you need anything else! Thanks again!
  • Rating 5.0
    Excellent service as always. Very friendly staff and the service carried out while we waited
    Response from Gravells Kia Hereford
    Hi Kirsty, thank you ever so much for leaving this excellent 5 star review of your experience with us at Gravells Kia Hereford! We are so pleased you were happy with your service and thank you for choosing us again. We look forward to welcoming you back anytime!
  • Rating 5.0
    So very well organised, professional staff and a great experience all round.
    Response from Gravells Kia Hereford
    Thank you Melanie for the 5 stars! Thank you for coming to Gravells and we hope to see you again!
  • Rating 5.0
    Considerate
    Thoughtful
    Knowledgeable
    Thank you Paul Campbell
    Excellent service
    Response from Gravells Kia Hereford
    Thank you Nigel for the 5 stars! Thank you for coming to Gravells, we look forward to seeing you again soon!
  • Rating 5.0
    Ty
    Response from Gravells Kia Hereford
    Hi Brian, thank you very much for taking the time to leave us a 5 star review of your experience at Gravells Kia Hereford. We hope we did everything we could to assist you and we hope to see you again soon.
  • Rating 5.0
    Very friendly, helpful and polite staff.
    Due to my disability, I was treated with respect, understanding and compassion.
    Response from Gravells Kia Hereford
    Hi Julie, thank you so much for your kind words! We are so happy to hear that our team at Gravells Kia Hereford were able to provide you with excellent service you and all of our customers deserve. Thank you again for your positive review - we hope to welcome you back in future to assist you further with a new vehicle! A very Merry Christmas and a Happy New Year from Gravells.
  • Rating 5.0
    Excellent service with all Aspects. Thanks.
    Response from Gravells Kia Hereford
    Hi Dorothy! Thank you for leaving us this fab 5 star review regarding your experience with Gravells Kia Hereford. We are so pleased to hear you thought the customer service from our team was excellent all round, we are really proud to hear this! We hope you love your new car and we look forward to assisting you again in future at Gravells Kia.
  • Rating 5.0
    I was really happy with everything that was done for me .
    Response from Gravells Kia Hereford
    Hi Stephen! Thank you for taking the time to leave us this wonderful 5 star review, it is great to hear that you enjoyed your handover experience with the team at Gravells Kia Hereford and you feel you were taken care of. We hope you enjoy your new vehicle and we look forward to welcoming you back in future.
  • Rating 5.0
    We received excellent service and felt supported throughout the whole process thanks to Andrew (from Hereford) who was professional and very friendly. We were kept involved and informed throughout the whole process which we appreciated massively. Would highly recommend the Hereford Gravells Kia garage team and thank you.
    Response from Gravells Kia Hereford
    Hi George, we'd like to thank you kindly for your excellent review of Gravells Kia Hereford! We are very glad to hear that you were pleased with the level of service that you received from Andrew, and will ensure he receives the recognition he deserves. Many thanks and enjoy your new vehicle!

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