Motability Scheme at Gravells Kia Hereford

4.9
Rating 4.9
(117 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
11 Harrow Road
Hereford HR4 0EH
GB
Get directions
Phone Number
Call Gravells Kia Hereford on 01432 513700
01432 513700
01432 513700
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Paul Campbell
  • Dion Robins
  • Andrew Lewis
  • Samuel Fitzer

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Shaun Aston
  • Cheryl Sweeney Taylor
  • Isla Gammon
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Accessibility features at Gravells Kia Hereford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Hereford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Hereford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Hereford on 01432513700 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Hereford

  • Rating 5.0
    Very friendly and helpful staff, Dion has been brilliant helping me to get the car I want and explaining the different options available for me.
  • Rating 5.0
    Excellent throughout. Courteous and efficient.
    Response from Gravells Kia Hereford
    Hello Teresa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be excellent, courteous, and efficient. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.

    Best regards,
    The Team at Gravells Kia Hereford
  • Rating 5.0
    Really good
    Paul helped answer everything and was very clear with our daughter and did everything he could to get the car as fast as possible 👍🏻👍🏻
    Response from Gravells Kia Hereford
    Dear Grace,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Paul was able to assist you and your daughter effectively and that you were satisfied with the service provided. It's wonderful to know that he could help expedite the process of getting your car - we will be sure to pass on your kind comments. Your feedback is greatly appreciated, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Team at Gravells Kia Hereford
  • Rating 5.0
    Happy with the service. Easy to book and kia collected the car from a location and returned. Also valeted car inside and washed outside. Sent me a video explaining what work was done and the outcome.
    Response from Gravells Kia Hereford
    Hello Deborah,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were happy with our service and found the booking process easy. It's great to know that the collection and return of your Kia, along with the valet service, met your expectations. We always aim to keep our customers informed, so we're glad the video explanation was helpful for you.

    Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Staff all very welcoming and helpful
    Response from Gravells Kia Hereford
    Dear Tracey,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff welcoming and helpful during your visit to Gravells Kia Hereford. Providing excellent service is our top priority, and your feedback is incredibly encouraging for our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Dion was welcoming, help us with everything we needed
    Response from Gravells Kia Hereford
    Hello Sean,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Dion was able to provide you with a welcoming experience and assist you with everything you needed. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Gravells Kia Hereford.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Gravells, we look forward to serving you again!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Very good
    Response from Gravells Kia Hereford
    Hello Neil,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Gravells Kia Hereford. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    They were friendly, professional and kept us updated throughout.
    Such a positive experience.
    Response from Gravells Kia Hereford
    Hi Hayley,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Gravells Kia Hereford. Our team takes great pride in being friendly and professional, and it's fantastic to know that you felt well-informed throughout your visit.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Gravells Kia Hereford Team
  • Rating 5.0
    Andrew was great really helpful answered all our questions when choosing a car and then kept us upto date on the application, when we collected the car again he was extremely helpful and showed us how to operate things in the car etc
    Response from Gravells Kia Hereford
    Dear Rebecca,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Andrew! It's fantastic to know that he was able to assist you effectively throughout the process of choosing and collecting your car.
    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind review and for choosing Gravells Kia Hereford for your new car.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Great, solved extra issue with no problem
    Response from Gravells Kia Hereford
    Hello Denise,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience and that we could solve your extra issue without any problems. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Polite staff, the handover was very quick very impressed with the service
    Response from Gravells Kia Hereford
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were impressed with the service and found our staff to be polite.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us - we look forward to serving you again at Gravells Kia Hereford.

    Best regards,

    The Gravells Kia Hereford Team
  • Rating 5.0
    Great service all always
    Response from Gravells Kia Hereford
    Hello Kirsty,

    Thank you so much for your wonderful review! We're thrilled to hear that you consistently receive great service from us. Your feedback is incredibly important, and it motivates our team to continue providing the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Staff very helpful service was outstanding
    Response from Gravells Kia Hereford
    Hello Joseph,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you found our staff helpful and that the service you received was outstanding. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.

    Best regards,

    The Gravells Kia Hereford Team
  • Rating 4.0
    The staff was very friendly and helpful well done to them all
    Response from Gravells Kia Hereford
    Hello Joseph,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our staff friendly and helpful. Your kind words are greatly appreciated and will be shared with the entire team.

    We always strive to provide the best service possible, and your feedback helps us to continue improving. If there is anything more we can do for you, please feel free to let us know.

    Thank you once again for your review, and we look forward to welcoming you back to Gravells Kia Hereford in the future.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Our experience with Gravells was excellent from start to finish. Cannot recommend them enough.
    Response from Gravells Kia Hereford
    Hello Philip,

    Thank you so much for taking the time to share your experience with us at Gravells Kia Hereford. We are thrilled to hear that your experience was excellent from start to finish - we can't ask for much more than that! Your recommendation means a lot to us, and we are grateful for your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out. Enjoy your new vehicle and Happy Motoring!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    The staff were very efficient. The car was out front ready for me..Was all nice and clean.
    Response from Gravells Kia Hereford
    Hi Caitlin,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff efficient and you were pleased your car was ready and clean for you. Providing excellent service is our top priority, and it's great to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Hereford.

    Best regards,
    The Gravells Hereford Team
  • Rating 5.0
    Fantastic! Very friendly staff and all very helpful. A very massive thank you to Sam who sorted everything out so efficient and helpful. Very pleased with the car also!
    Response from Gravells Kia Hereford
    Hello Sarah!

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Gravells Kia Hereford. Our team takes great pride in providing friendly and helpful service, and it's fantastic to know that Sam was able to assist you efficiently - we will ensure your kind comments are passed on to him. We're delighted that you are pleased with your new car. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best wishes,
    The Gravells Kia Hereford Team
  • Rating 5.0
    A very friendly young man ! Very pleased
    Response from Gravells Kia Hereford
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Gravells Kia Hereford. It's great to know that our staff made a good impression and that you are pleased with the service you received. We look forward to seeing you again!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Excellent experience throughout.
    Response from Gravells Kia Hereford
    Hello Sandra,

    Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear that you had an excellent experience with us at Gravells Kia Hereford. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Very good thanks
    Response from Gravells Kia Hereford
    Hello Thomas,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Gravells Kia Hereford. Your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Hereford Team

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