Motability Scheme at Gravells Kia Hereford

4.9
Rating 4.9
(109 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
11 Harrow Road
Hereford HR4 0EH
GB
Get directions
Phone Number
Call Gravells Kia Hereford on 01432 513700
01432 513700
01432 513700
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Paul Campbell
  • Dion Robins
  • Andrew Lewis
  • Samuel Fitzer

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Shaun Aston
  • Cheryl Sweeney Taylor
  • Isla Gammon
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Accessibility features at Gravells Kia Hereford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Hereford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Hereford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Hereford on 01432513700 to make an appointment with our Motability specialist.

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Reviews at Gravells Kia Hereford

  • Rating 5.0
    Andrew was great really helpful answered all our questions when choosing a car and then kept us upto date on the application, when we collected the car again he was extremely helpful and showed us how to operate things in the car etc
    Response from Gravells Kia Hereford
    Dear Rebecca,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Andrew! It's fantastic to know that he was able to assist you effectively throughout the process of choosing and collecting your car.
    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind review and for choosing Gravells Kia Hereford for your new car.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Great, solved extra issue with no problem
    Response from Gravells Kia Hereford
    Hello Denise,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience and that we could solve your extra issue without any problems. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Polite staff, the handover was very quick very impressed with the service
    Response from Gravells Kia Hereford
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were impressed with the service and found our staff to be polite.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us - we look forward to serving you again at Gravells Kia Hereford.

    Best regards,

    The Gravells Kia Hereford Team
  • Rating 5.0
    Great service all always
    Response from Gravells Kia Hereford
    Hello Kirsty,

    Thank you so much for your wonderful review! We're thrilled to hear that you consistently receive great service from us. Your feedback is incredibly important, and it motivates our team to continue providing the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Staff very helpful service was outstanding
    Response from Gravells Kia Hereford
    Hello Joseph,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you found our staff helpful and that the service you received was outstanding. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.

    Best regards,

    The Gravells Kia Hereford Team
  • Rating 4.0
    The staff was very friendly and helpful well done to them all
    Response from Gravells Kia Hereford
    Hello Joseph,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our staff friendly and helpful. Your kind words are greatly appreciated and will be shared with the entire team.

    We always strive to provide the best service possible, and your feedback helps us to continue improving. If there is anything more we can do for you, please feel free to let us know.

    Thank you once again for your review, and we look forward to welcoming you back to Gravells Kia Hereford in the future.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Our experience with Gravells was excellent from start to finish. Cannot recommend them enough.
    Response from Gravells Kia Hereford
    Hello Philip,

    Thank you so much for taking the time to share your experience with us at Gravells Kia Hereford. We are thrilled to hear that your experience was excellent from start to finish - we can't ask for much more than that! Your recommendation means a lot to us, and we are grateful for your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out. Enjoy your new vehicle and Happy Motoring!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    The staff were very efficient. The car was out front ready for me..Was all nice and clean.
    Response from Gravells Kia Hereford
    Hi Caitlin,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff efficient and you were pleased your car was ready and clean for you. Providing excellent service is our top priority, and it's great to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Hereford.

    Best regards,
    The Gravells Hereford Team
  • Rating 5.0
    Fantastic! Very friendly staff and all very helpful. A very massive thank you to Sam who sorted everything out so efficient and helpful. Very pleased with the car also!
    Response from Gravells Kia Hereford
    Hello Sarah!

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Gravells Kia Hereford. Our team takes great pride in providing friendly and helpful service, and it's fantastic to know that Sam was able to assist you efficiently - we will ensure your kind comments are passed on to him. We're delighted that you are pleased with your new car. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best wishes,
    The Gravells Kia Hereford Team
  • Rating 5.0
    A very friendly young man ! Very pleased
    Response from Gravells Kia Hereford
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Gravells Kia Hereford. It's great to know that our staff made a good impression and that you are pleased with the service you received. We look forward to seeing you again!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Excellent experience throughout.
    Response from Gravells Kia Hereford
    Hello Sandra,

    Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear that you had an excellent experience with us at Gravells Kia Hereford. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    Very good thanks
    Response from Gravells Kia Hereford
    Hello Thomas,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Gravells Kia Hereford. Your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Hereford Team
  • Rating 5.0
    My words are,kind,polite,friendly and caring, professional goes without saying,I would give 10 stars if I could ✨️
    Response from Gravells Kia Hereford
    Hello Derek!

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service kind, polite, friendly, and caring - it's so lovely to hear you would give 10 stars. Your words truly mean a lot to us, and we're delighted to know that you had such a positive experience. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Gravells Kia Hereford
  • Rating 5.0
    Paul was such a friendly person, understanding, patient and gave me all the time I needed with the hand over.
    Response from Gravells Kia Hereford
    Hi Julie!

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your smooth experience with Paul during the handover process. At Gravells Kia Hereford, we strive to provide exceptional service, and it’s heartening to know that Paul’s friendliness, understanding, and patience made your experience a great one.

    If there’s anything more we can do for you, please don’t hesitate to reach out.

    Thank you,

    The Gravells Kia Hereford Team
  • Rating 5.0
    Great experience friendly staff highly recommend
    Response from Gravells Kia Hereford
    Hi Matthew! Thank you very much for your kind words about your experience with us at Gravells Kia Hereford - we're so pleased you had a great experience with our friendly staff! 😊 Thank you for choosing Gravells, we look forward to welcoming you back again soon.
  • Rating 5.0
    Helpful, friendly,professional.
    Response from Gravells Kia Hereford
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful, friendly and professional. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Gravells Kia Hereford.
  • Rating 5.0
    Looked after excellent service thank you
    Response from Gravells Kia Hereford
    Hello Margaret,

    Thank you so much for your wonderful review! We're thrilled to hear that you received excellent service during your visit. Providing top-notch service is our priority, and it's always rewarding to know when we've succeeded. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Gravells Kia Hereford
  • Rating 5.0
    All good, very satisfied
    Response from Gravells Kia Hereford
    Hello Lilian,

    Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear that you are very satisfied with your experience at Gravells Kia Hereford - it was a pleasure to assist you with your new vehicle. We hope you love your new car and look forward to welcoming you back in future for a service or other. Thank you!
  • Rating 5.0
    Very good at his job
    Response from Gravells Kia Hereford
    Hello Kevin,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our team here at Gravells Kia Hereford. We look forward to serving you again soon!
  • Rating 5.0
    They were good at the thing they did and gave me car to go home in
    Response from Gravells Kia Hereford
    Hi Mark, Thank you for taking the time to leave us a 5 star review of your service with us at Gravells Kia Hereford. We are very pleased to hear you were happy with the service you received from our team and we were able to arrange a vehicle for you. Thank you for visiting!

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