Motability Scheme at Hartwell Ford Hereford
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Hartwell Ford Hereford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Hartwell Ford Hereford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Hartwell Ford Hereford on 01432297000 to make an appointment with our Motability specialist.
Contact information
Address
Centurion Way
Hereford HR1 1LW
GB
Phone Number
Call Hartwell Ford Hereford on 01432 297000
01432 297000
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Kudakwashe Musara
- Alex Thomas
- Peter Gregory
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Sophie Reeves
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hartwell Ford Hereford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Hartwell Ford Hereford
- Rating 5.0Nov 20, 2024Very helpful and knowledgeableResponse from Hartwell Ford HerefordNov 21, 2024Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Nov 12, 2024Very helpful and polite staff, pleased with the work doneResponse from Hartwell Ford HerefordNov 13, 2024Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Nov 8, 2024All goodResponse from Hartwell Ford HerefordNov 12, 2024Thank you so much for your 5-star review! We appreciate your support!
- Rating 5.0Sep 19, 2024Excellent service from Mr Alex Thomas and all the staff at Hartwells Hereford.My experience was receiving excellent service,everything was explained to us.Response from Hartwell Ford HerefordSep 30, 2024Thank you for your positive review! We're thrilled to hear Alex could assist you. Your satisfaction is our priority!
- Rating 4.0Jun 16, 2024Extremely satisfied with the level of service .The staff were so friendly put professionalResponse from Hartwell Ford HerefordJun 17, 2024Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0May 22, 2024Easy and professionalResponse from Hartwell Ford HerefordMay 23, 2024Thank you so much for your 5-star review! We appreciate your support!
- Rating 5.0Apr 29, 2024All very good quick and smoothResponse from Hartwell Ford HerefordApr 30, 2024Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Mar 20, 2024Amazing service from all staff, thank you so muchResponse from Hartwell Ford HerefordMar 20, 2024Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Mar 12, 2024The service we received from the Hereford branch was nothing short of perfect, and we feel that we had to write to say that they not only made us feel comfortable when ordering the vehicle but through the process of waiting we were informed all the way.
I can honestly say that this branch made it very special for this one.
We dealt with the motability team and they were all extremely helpful, but 1 of the team members made that extra step, that did not need to be done, but made us feel valued.
Kuda Masura, who kept us up to date through the whole process, and was extremely professional, made it that extra special.
When we went to pick up the car it was a fantastic show of customer service, well above and beyond.
We did all the paperwork and usual steps as you would with the handover of your old car, then we were taken to see the new car to insure we were happy.
It was the best presentation we have ever had with the unveiling of the new car. Set in a separate showroom covered in a lovely silk type cover and unveiled. My wife pulled back the cover and the car appeared in its magnificent glory.
Just the way this was done made us feel so so special and Kuda really did it all justice.
My wife was almost tearful with the way this was done.
We have not had service like that from the likes of BMW who made no special effort.
Once again all staff were great in the motability section which we dealt with but Kuda, who went well above and beyond in my opinion is an absolute credit to the dealership.Response from Hartwell Ford HerefordMar 13, 2024Thank you so much for your kind words and positive feedback! We truly appreciate your support and are delighted to hear that you had a great experience with our service. Kuda works hard to ensure customer satisfaction, and it's always rewarding to know that our efforts are making a positive impact. Thank you again for your positive review. - Rating 5.0Feb 1, 2024kept well informed throughout the serviceResponse from Hartwell Ford HerefordFeb 5, 2024Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Dec 14, 2023The gentleman was very helpful and friendly. Everything went smoothly which was great. Looking forward to when the car arrives.Response from Hartwell Ford HerefordDec 14, 2023Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Dec 14, 2023Excellent customer service skills. Great communication!!Response from Hartwell Ford HerefordDec 14, 2023Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Dec 11, 2023Friendly and made me feel welcomeResponse from Hartwell Ford HerefordDec 11, 2023Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Dec 8, 2023The dealership were extremely friendly and helpful. Easy process from start to finish. The mobility specialist know what he was talking about and made us feel like valued customers taking us through each process ensuring it always all understood. Highly recommend this dealership.Response from Hartwell Ford HerefordDec 11, 2023Thank you for your positive review! We're delighted to hear our team went the extra mile for you. Your satisfaction means a lot to us!
- Rating 5.0Dec 1, 2023Excellent serviceResponse from Hartwell Ford HerefordDec 4, 2023Thank you for your positive review! We're delighted to hear our team went the extra mile for you. Your satisfaction means a lot to us!
- Rating 5.0Dec 1, 2023Perfect from arrival to completion.Response from Hartwell Ford HerefordDec 1, 2023Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Oct 20, 2023Alex Thomas was great and polite helpful from day one Mr M BradleyResponse from Hartwell Ford HerefordNov 13, 2023Hi Michael,
Thank you for your great feedback. We are pleased to hear that Alex provided you with a great service. - Rating 5.0Oct 20, 2023Great job done by Peter Gregory he went way and beyond in helping us come to a decision nothing to much trouble so pleasedResponse from Hartwell Ford HerefordNov 13, 2023Hi Richard,
Thank you for your amazing feedback. We are delighted to hear that a member of our team went above and beyond to assist you. - Rating 5.0Oct 2, 2023Great service from Peter from start to finishResponse from Hartwell Ford HerefordOct 6, 2023Hi Roger,
Thank you for sharing your experience with us! We're delighted to hear that Peter provided you with great service from start to finish at Hartwell Hereford Ford. Our team is dedicated to ensuring a seamless and enjoyable car-buying journey for our customers. If you ever have more questions or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again.
Best regards,
Hartwell Customer Care Team - Rating 5.0Sep 28, 2023The customer care adviser alex that dealt with me enquiry was Very informative and politeResponse from Hartwell Ford HerefordOct 6, 2023Hi John,
Thank you for sharing your positive experience with Alex at Hartwell Hereford Ford. We're delighted to hear that Alex provided you with informative and polite customer care.
Our team takes pride in delivering excellent service, and your feedback is greatly appreciated. Should you have any more questions or need further assistance in the future, please feel free to reach out.
Best regards,
Hartwell Customer Care Team