Motability Scheme at T Wall Ford Pensnett

4.8
Rating 4.8
(39 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to T Wall Ford Pensnett

We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

T Wall Ford Pensnett can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact T Wall Ford Pensnett on 01384288333 to make an appointment with our Motability specialist.

Contact information

Address
High Street
Pensnett
Kingswinford DY6 8XB
GB
Phone Number
Call T Wall Ford Pensnett on 01384 288333
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nigel Sydenham
  • David Carter
  • Stefan Reed
  • Sophie Price
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Roy Hill
  • Sophie Southall
  • Grant Meredith
We recommend calling and booking an appointment before visiting.
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Accessibility features at T Wall Ford Pensnett

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at T Wall Ford Pensnett

  • Rating 5.0
    Excellent customer service
    Thank you Nigel x
    Response from T Wall Ford Pensnett
    Hello Reuben and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Always happy to see a positive review and glad to see Nigel is the reason behind it. Kind regards,
  • Rating 5.0
    Brilliant service and welcome at T. WALL. Staff were knowledgeable and answered any query. Felt valued in every aspect. The staff,Nigel and Rob were fantastic. Would recommend to anyone wanting a new car.
    Response from T Wall Ford Pensnett
    We are so happy to hear you had such a great experience Isobelle! Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received today from Nigel and Rob! Until we see you next, take care!
  • Rating 5.0
    Absolutely brilliant answered every question I asked with no faff and said it as it was
    Response from T Wall Ford Pensnett
    Hi Rita, thank you for this great review. Happy motoring and take care!
  • Rating 5.0
    Great salesman very professional Darren bodin ford puma
    Response from T Wall Ford Pensnett
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Darren!
  • Rating 5.0
    Brilliant service
    Response from T Wall Ford Pensnett
    Thank you Sian for the 5 stars and review! Ever so glad the team has left you feeling this way - until next time. All the best and take care!
  • Rating 5.0
    Efficient, kept me up to date on the status of the work and nice coffee.
    Response from T Wall Ford Pensnett
    Hi Sylvia, we are so happy to hear your experience with us was a positive one. Until we see you again, take care.
  • Rating 5.0
    Excellent 100%
    Great Communication
    From Nigel Sidnam at T.Wall Ford recommended highly from me.
    Regards.
    Mark Smith.
    Response from T Wall Ford Pensnett
    Hi Mark, thank you for taking the time to leave us this great review regarding Nigel. Happy motoring and take care.
  • Rating 5.0
    Excellent customer service as usual from Nigel, thank you.
    Response from T Wall Ford Pensnett
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We are so glad you recieved that from Nigel as always. Take care!
  • Rating 5.0
    . Great service friendly staff quick and eficient
    Response from T Wall Ford Pensnett
    Thank you for the 5-star review, Lorna. We really appreciate your comments, take care.
  • Rating 5.0
    Excellent professional service from reception staff.
    Car serviced and work completed on time
    Response from T Wall Ford Pensnett
    Hi Margaret, it's great to hear that our service met your standards, Happy motoring and take care.
  • Rating 5.0
    Great customer service Rob Winfield has been brilliant Denise W
    Response from T Wall Ford Pensnett
    Hi Denise, thank you for this positive review regarding Rob. Until we see you again, take care.
  • Rating 5.0
    Nigel is a very very good salesman puts you at ease and explains all in a nice easy way
    Response from T Wall Ford Pensnett
    Good afternoon Barry! Ever so glad to hear Nigel made it so easy for you today. We look forward to seeing you soon.
  • Rating 5.0
    Brilliant service would highly recommend
    Response from T Wall Ford Pensnett
    Thank you Vernon for your kind words and 5 stars! Take care.
  • Rating 5.0
    Great service thankyou
    Response from T Wall Ford Pensnett
    Hello David B.. Thank you for taking the time to leave us a review about your visit. Take care!
  • Rating 5.0
    Nigel was so helpful and kind. I knew from the first time I spoke to him that this was the garage I wanted to help me get a car sorted
    Response from T Wall Ford Pensnett
    Hello Jane, thank you for taking the time to leave us a review about your visit. So happy to hear Nigel was so supportive for you in the process and even happier to read it was him who made you choose use! Take care Jane and happy motoring!
  • Rating 5.0
    Brilliant service from start to finish
    Response from T Wall Ford Pensnett
    Hi Vernon. Thank you for leaving us such a great review, take care.
  • Rating 5.0
    Very nice understand mechanic by the name of Richard came to collect the car and delivered it back after the mot was done and he explained about the update that was done on the cars computer . I must say sorry to him for the wife’s mix up of the dates . She didn’t listen to me then what’s new. Good service it’s better when people explain and you don’t have to guess .
    Response from T Wall Ford Pensnett
    Hello Cliff and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Brilliant. Customer service very friendly and helpful,👍👍👍 thank you.
    Response from T Wall Ford Pensnett
    Hello Andrew. Thank you for taking the time to leave us a review about your visit. We are delighted to hear that you had a positive experience that the staff were friendly and helpful. We pride ourselves on our customer services! All the best and happy motoring!
  • Rating 4.0
    Good customer contact
    Response from T Wall Ford Pensnett
    Hello Sally, thank you for taking the time to leave us a review about your visit. Thank you for the 4 stars. Please feel free to let us know what we can do to improve. Take care.
  • Rating 5.0
    Fantastic nigel is one of the nicest people I've ever met. He helped me alot and he definitely knows he's stuff. Nigel made the whole process nice and smoothly thumbs up 100%
    Response from T Wall Ford Pensnett
    Hi Tegan, thank you for leaving us such a great review regarding Nigel. We are so glad he ensured your experience was a great one. Until we see you again, take care.
Displaying reviews 1 - 3 out of the 20 most recent
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