Motability Scheme at Vertu Vauxhall Lichfield

4.9
Rating 4.9
(413 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Vauxhall Lichfield

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Lichfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Lichfield on 01543414466 to make an appointment with our Motability specialist.

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Contact information

Address
Eastern Avenue
Lichfield
Lichfield WS13 7SA
GB
Get directions
Phone Number
Call Vertu Vauxhall Lichfield on 01543 414466
01543 414466
01543 414466
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Wayne Foster
  • Adil Nawaz
  • James Blackwell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Gail Young
  • Steve Simpson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Lichfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Lichfield

  • Rating 5.0
    Wayne is amazing at the lichfield branch. He's very friendly and approachable. He explains everything so I easily understand. He goes above and beyond and will always help when asked. I would highly recommend him to anyone.
    Response from Vertu Vauxhall Lichfield
    Dear Lois

    Thank you so much for taking the time to share your wonderful feedback about your experience at Vertu Vauxhall Lichfield. We are thrilled to hear that Wayne has made such a positive impression on you with his friendly and approachable manner. It's great to know that he has been able to explain everything clearly and provide the assistance you need.

    Your recommendation means a lot to us, and we are delighted to have Wayne as part of our team, consistently going above and beyond for our customers. We look forward to welcoming you back in the future and continuing to provide you with excellent service.

    Best regards,

    Keith
  • Rating 5.0
    Wayne very approachable and helpful
    Response from Vertu Vauxhall Lichfield
    Hello Drew

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Wayne was approachable and helpful during your visit. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Vertu Vauxhall Lichfield.

    Best regards,

    Dawn

  • Rating 5.0
    Very easy pleasant experience
    Response from Vertu Vauxhall Lichfield
    Hello Amy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very easy and pleasant experience with us at Vertu Vauxhall Lichfield. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Very helpful
    Response from Vertu Vauxhall Lichfield
    Hello Paul

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful and appreciate your 5-star rating. At Vertu Vauxhall Lichfield, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Very friendly and helpful
    Response from Vertu Vauxhall Lichfield
    Hello Stephen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Vertu Vauxhall Lichfield.

    Best regards,
    Liza
  • Rating 5.0
    They were polite and helpful.
    Response from Vertu Vauxhall Lichfield
    Dear Tonia R.,

    Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you found our team polite and helpful during your visit. Providing excellent service is our top priority, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Lichfield.

    Best regards,

    Liza
  • Rating 5.0
    Wayne dealt with our mobility vehicle exceptionally well from start to finish. He was friendly, knowledgeable, and went above and beyond to be helpful. Nothing was too much trouble, and he took the time to explain everything clearly, which made the whole experience smooth and reassuring. Outstanding service — a real credit to the team
    Response from Vertu Vauxhall Lichfield
    Hello Kieran,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Wayne and the exceptional service he provided. It's great to know that his friendly and knowledgeable approach made the process smooth and reassuring for you. We strive to ensure that our customers feel supported and valued, and your kind words affirm that we are on the right track. Wayne will be delighted to hear your praise, and we are proud to have him as part of our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very helpful
    Response from Vertu Vauxhall Lichfield
    Dear James C.,

    Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you found our service very helpful. At Vertu Vauxhall Lichfield, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    Wayne was very friendly and knowledgeable about the mobility scheme. He went that extra mile to help us.
    Response from Vertu Vauxhall Lichfield
    Hello Darren,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Wayne was able to provide you with friendly and knowledgeable service. Going the extra mile for our customers is something we strive for, and it's great to know that Wayne made a positive impact on your experience with the Motability Scheme at Vertu Vauxhall Lichfield.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Great friendly prompt service waiting area clean and tidy also had a coffee machine.
    Response from Vertu Vauxhall Lichfield
    Hello Darren,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed our friendly and prompt service. It's great to know that you found our waiting area clean and tidy, and that you appreciated the coffee machine. Your feedback is incredibly valuable to us, and we're delighted that we could provide you with a positive experience. If there's anything else we can do for you in the future, please don't hesitate to let us know.

    Best regards,
    Liza
  • Rating 5.0
    Dealt with promptly and efficiently
    Waited on site for vehicle.
    1.5 hrs
    Great service
    Response from Vertu Vauxhall Lichfield
    Dear Teresa,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you were pleased with the prompt and efficient service you received at Vertu Vauxhall Lichfield. It's wonderful to know that your experience with us met your expectations and that you found the service to be great.

    We truly appreciate your feedback and your perfect rating. It means a lot to our team to know that we were able to assist you effectively during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Vauxhall Lichfield.

    Best regards,

    Keith
  • Rating 5.0
    Everything went well, better than I expected
    Response from Vertu Vauxhall Lichfield
    Hello Kevin,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that your experience with the Motability Scheme at Vertu Vauxhall Lichfield exceeded your expectations. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
  • Rating 5.0
    Very good the dealer was very helpful and took the time to show me the vehicles controls
    Response from Vertu Vauxhall Lichfield
    Hello David,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our dealership and that our team was able to assist you effectively. It's wonderful to know that you found the guidance on the vehicle controls helpful. Your feedback is greatly appreciated and will be shared with the team to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Wayne’s was excellent from vertu Vauxhall great info on car great explanations of how to use charge etc, lovely welcoming man
    Response from Vertu Vauxhall Lichfield
    Hello Niall,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Wayne provided you with excellent service and clear information about your car and its features. It's great to know you felt welcomed and well-informed during your visit. Your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Vauxhall Lichfield.

    Best regards,
    The Motability Scheme Team at Vertu Vauxhall Lichfield. Danielle
  • Rating 5.0
    I walked in as a customer but left feeling i had new family.
    I did go to other dealers but they were to corporate but when I met Wayne I knew I wanted to get the car from him.
    Response from Vertu Vauxhall Lichfield
    Dear Kerry N.,

    Thank you so much for sharing your wonderful experience with us at Vertu Vauxhall Lichfield. We are thrilled to hear that you felt like part of the family during your visit. Wayne and the entire team strive to create a welcoming and supportive environment for all our customers, and your kind words affirm that we are on the right track.

    We truly appreciate your decision to choose us for your mobility needs, and we are delighted to have been a part of your journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for giving us a perfect rating. We look forward to serving you again.

    Warm regards,

    Liza.
  • Rating 5.0
    I had a very positive experience at lichfield vauxhall.. Wayne was very pleasant and informative he explained everything and I left feeling positive
    Response from Vertu Vauxhall Lichfield
    Hello Ronnie

    Thank you so much for taking the time to share your experience with us at Vertu Vauxhall Lichfield. We are thrilled to hear that you had a positive experience and that Wayne was able to provide you with the information you needed. It's wonderful to know that you left feeling positive, as customer satisfaction is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
  • Rating 5.0
    Very good and washed my car too
    Response from Vertu Vauxhall Lichfield
    Hello Stephen,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience with us and that you appreciated the car wash. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Wayne was excellent as usual very informative knowledgeable friendly and professional
    Response from Vertu Vauxhall Lichfield
    Dear Yvonne

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Wayne provided you with excellent service and that you found him to be informative, knowledgeable, friendly, and professional. Your feedback is incredibly valuable to us, and it’s always a pleasure to know that our team is meeting your expectations.

    If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and very clear on everything really hapoy quality service
    Response from Vertu Vauxhall Lichfield
    Hello Grace,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and clear. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza.
  • Rating 5.0
    Excellent service from start to finish. Wayne is excellent !
    Response from Vertu Vauxhall Lichfield
    Hello Lisa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service from start to finish. Our team at Vertu Vauxhall Lichfield is dedicated to providing the best possible service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Vauxhall Lichfield

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