Motability Scheme at Vertu Vauxhall Lichfield

4.9
Rating 4.9
(361 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Vauxhall Lichfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Lichfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Lichfield on 01543414466 to make an appointment with our Motability specialist.

Contact information

Address
Eastern Avenue
Lichfield
Lichfield WS13 7SA
GB
Phone Number
Call Vertu Vauxhall Lichfield on 01543 414466
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Wayne Foster
  • James Blackwell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Gail Young
  • Steve Simpson
  • Georgia Smith
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Lichfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Lichfield

  • Rating 5.0
    Very friendly staff, so polite especially Chloe. She always has a big smile 10 out of 10 for them all
    Response from Vertu Vauxhall Lichfield
    Hello Sharon,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Vauxhall Lichfield. Chloe and the rest of the staff will be delighted to know that their friendly and polite service made your visit enjoyable. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back in the future!

    Best regards, Dawn
    The Vertu Vauxhall Lichfield Team
  • Rating 5.0
    Good
    Response from Vertu Vauxhall Lichfield
    Hello Yim L.,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with us at Vertu Vauxhall Lichfield. Your feedback is incredibly valuable and helps us continue to provide the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Danielle
  • Rating 1.0
    Opps it didn't work 3 time I tried sending my review I was not happy try ringing me and I will tell you why
    Response from Vertu Vauxhall Lichfield
    Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTAC0804 Kind regards Dawn
  • Rating 5.0
    Very good and funny man x helped with everything
    Response from Vertu Vauxhall Lichfield
    Good afternoon Paul. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Absolutely fantastic! Exceptional customer service from start to finish
    . Wayne helped me and explained absolutely everything to me as I was new to this process. Nothing was too much trouble and no question was made to feel too silly. Will without a doubt go back there.
    Response from Vertu Vauxhall Lichfield
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent customer service!
    Response from Vertu Vauxhall Lichfield
    Good afternoon Samantha. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Brilliant and friendly staff.
    Response from Vertu Vauxhall Lichfield
    Hi Laura, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Wayne was very helpful and explained everything to me and my partner I would totally recommend anyone I know to visit him and get there new vehicle
    Response from Vertu Vauxhall Lichfield
    Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

  • Rating 5.0
    The whole experience was brilliant, Wayne was very helpful, showed me a choice of vehicles to suit our needs and we ordered the right car for us.
    Response from Vertu Vauxhall Lichfield
    Good afternoon Thomas . Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 1.0
    They don't help when you need support or advice.
    They put too much pressure in my tyres so when I drove home I had to turn round and go back because the car detected something wrong to find out they put 40 pressure in not 32! Which is dangerous.
    They have not put my dash board back together properly.
    The ladies on the desk, walked away and didn't come back. Until I left. She left me standing there for 10 minutes.
    Terrible customer service.
    Response from Vertu Vauxhall Lichfield
    Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTJH1003 Kind regards Dawn
  • Rating 5.0
    Great very good
    Response from Vertu Vauxhall Lichfield
    Good afternoon, Carl . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Wayne was very helpful and explained everything we needed to know
    Response from Vertu Vauxhall Lichfield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great communication, great service !!!
    Response from Vertu Vauxhall Lichfield
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very Friendly and very helpful.
    Response from Vertu Vauxhall Lichfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Wayne made me feel at ease as soon as I entered the showroom. He was easy to talk to, answered all of my questions, nothing was too much trouble for him and I appreciated his honest opinions on the vehicle I was interested in.
    Response from Vertu Vauxhall Lichfield
    Good afternoon Kyan. Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent service
    Response from Vertu Vauxhall Lichfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    Professional kept me in the loop.where and when needed.
    Response from Vertu Vauxhall Lichfield
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    It was amazing from start to finish could not have asked for better service.Wayne kept me up to date all the way through and made the whole process really easy.
    Response from Vertu Vauxhall Lichfield
    Good afternoon Maddison. Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Brillant is everything time
    Response from Vertu Vauxhall Lichfield
    Good afternoon Danielle. Thank you for taking the time to mark us 5 stars. Kind regards, Dean
  • Rating 5.0
    Excellent experience from start to finish Wayne was his usual brilliant self making sure I knew about the new motor before I drove off.
    Response from Vertu Vauxhall Lichfield
    Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

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