Motability Scheme at Vertu Vauxhall Lichfield

4.9
Rating 4.9
(376 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Vauxhall Lichfield

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Lichfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Lichfield on 01543414466 to make an appointment with our Motability specialist.

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Contact information

Address
Eastern Avenue
Lichfield
Lichfield WS13 7SA
GB
Get directions
Phone Number
Call Vertu Vauxhall Lichfield on 01543 414466
01543 414466
01543 414466
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Wayne Foster
  • Adil Nawaz
  • James Blackwell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Gail Young
  • Steve Simpson
  • Georgia Smith
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Lichfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Lichfield

  • Rating 5.0
    Excellent service from vertu Lichfield. No problems at all
    Congratulations and keep up the good work
    Response from Vertu Vauxhall Lichfield
    Hello Helena,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Lichfield. Your kind words and perfect rating mean a lot to our team, and we are delighted to know that everything went smoothly for you.

    We are committed to providing the best service possible, and your feedback encourages us to keep up the good work. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards, Dawn
    The Vertu Vauxhall Lichfield Team
  • Rating 5.0
    VERY GOOD SERVICE CAN NOT FAULT THEM
    Response from Vertu Vauxhall Lichfield
    Hello Robert
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received very good service and that you cannot fault us. Providing excellent service is our top priority, and it’s always rewarding to know that we have met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Lichfield.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Vauxhall Lichfield
  • Rating 5.0
    pleasant friendly experienced knowledgeable has time for you also answers any questions you may have.
    Response from Vertu Vauxhall Lichfield
    Hello Bethany,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a pleasant and friendly experience with us at Vertu Vauxhall Lichfield. Our team is dedicated to providing great service, and it's fantastic to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza
  • Rating 5.0
    First Class service as usual. Friendly people, who go out of their way to help.
    Response from Vertu Vauxhall Lichfield
    Hello Richard,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive first-class service from our team. Our goal is always to go above and beyond for our customers, and it's great to know that our efforts are making a positive impact.

    Your kind words and perfect rating mean a lot to us, and we truly appreciate your support. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Very hepful
    Response from Vertu Vauxhall Lichfield
    Hello Wendy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very helpful. At Vertu Vauxhall Lichfield, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    Fast reliable and extremely friendly made me feel at ease very helpful
    Response from Vertu Vauxhall Lichfield
    Hello Leah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service fast, reliable, and friendly. Our team strives to make every customer feel at ease and provide the help they need, so your feedback means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Very efficient and friendly. Speedy service, simply faultless.
    Response from Vertu Vauxhall Lichfield
    Hello Darren,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service efficient and friendly. Providing a speedy and faultless experience is what we strive for, and it's fantastic to know we met your expectations. Your feedback is greatly appreciated and motivates our team to continue delivering top-notch service. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Brilliant! Very friendly and knowledgeable about everything! Felt very at ease and no pressure!
    Response from Vertu Vauxhall Lichfield
    Hello Harvey,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Vertu Vauxhall Lichfield. Our team strives to provide a friendly and knowledgeable service, and it’s great to know that you felt at ease and under no pressure during your visit. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,
    The Vertu Vauxhall Lichfield Team
  • Rating 5.0
    Absolutely brilliant explained everything gave me relevant information on who to contact if I didn't know
    Response from Vertu Vauxhall Lichfield
    Hello Neo

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us and that everything was explained clearly. Providing you with all the relevant information and ensuring you know who to contact is very important to us. Your feedback is greatly appreciated and will be shared with our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Vertu Vauxhall Lichfield
  • Rating 5.0
    Everything as it should be, with the exception of no video, which in the grand scheme of things isn't terribly important
    Response from Vertu Vauxhall Lichfield
    Dear Alison R.,

    Thank you for taking the time to leave us such a positive review! We are thrilled to hear that your experience with us met your expectations. Your feedback is invaluable, and we appreciate your understanding regarding the absence of a video. We strive to provide the best service possible and will certainly take your comments into consideration for future improvements. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,
    The Motability Scheme Team at Vertu Vauxhall Lichfield
    Danielle
  • Rating 5.0
    Friendly helpful knowledgeable
    Response from Vertu Vauxhall Lichfield
    Hello Jennifer,

    Thank you for your wonderful review! We're delighted to hear that our team was friendly and helpful. Meeting your expectations is our top priority. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again at Vertu Vauxhall Lichfield.

    Kind regards,
    Kerry
  • Rating 5.0
    I waited while the service was done, the car was taken into the workshop soon after I arrived, it was completed pretty quickly and it was washed and vacuumed - great service 👍
    Response from Vertu Vauxhall Lichfield
    Hello Diane,

    Thank you for your wonderful review! We're thrilled you had a positive experience with our service team and appreciated the quick completion, car wash, and vacuum. Your feedback means a lot to us, and we're grateful for your 5-star rating. If you need anything in the future, please reach out. We look forward to seeing you again!

    Kind regards,
    Kerry
  • Rating 5.0
    Friendly people all through the dealership. Efficient and professional. Thank you very much. Highly recommended
    Response from Vertu Vauxhall Lichfield
    Hello Peter M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, efficient, and professional. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Vertu Vauxhall Lichfield. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Very knowledgeable
    Very patient and friendly
    Response from Vertu Vauxhall Lichfield
    Hello Jennifer

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be knowledgeable and patient during your visit. Your kind words and perfect rating mean a lot to us, and we're delighted that we could provide you with a positive experience at Vertu Vauxhall Lichfield.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Everything went smoothly
    Response from Vertu Vauxhall Lichfield
    Hello Jacqueline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that everything went smoothly during your experience with us at Vertu Vauxhall Lichfield. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Very friendly staff, so polite especially Chloe. She always has a big smile 10 out of 10 for them all
    Response from Vertu Vauxhall Lichfield
    Hello Sharon,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Vauxhall Lichfield. Chloe and the rest of the staff will be delighted to know that their friendly and polite service made your visit enjoyable. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back in the future!

    Best regards, Dawn
    The Vertu Vauxhall Lichfield Team
  • Rating 5.0
    Good
    Response from Vertu Vauxhall Lichfield
    Hello Yim L.,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with us at Vertu Vauxhall Lichfield. Your feedback is incredibly valuable and helps us continue to provide the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Danielle
  • Rating 1.0
    Opps it didn't work 3 time I tried sending my review I was not happy try ringing me and I will tell you why
    Response from Vertu Vauxhall Lichfield
    Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTAC0804 Kind regards Dawn
  • Rating 5.0
    Very good and funny man x helped with everything
    Response from Vertu Vauxhall Lichfield
    Good afternoon Paul. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Absolutely fantastic! Exceptional customer service from start to finish
    . Wayne helped me and explained absolutely everything to me as I was new to this process. Nothing was too much trouble and no question was made to feel too silly. Will without a doubt go back there.
    Response from Vertu Vauxhall Lichfield
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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