Motability Scheme at Arnold Clark Fiat Oldbury

3.8
Rating 3.8
(18 reviews)
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Oldbury Ringway
Oldbury B69 4JW
GB
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Phone Number
Call Arnold Clark Fiat Oldbury on 0121 387 0036
0121 387 0036
0121 387 0036
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Mike Attwood
  • Darren Davis
  • Shannon-Rae Kibble
  • James Wright
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • David Higgins
  • Ashley Hayward
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Fiat Oldbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Fiat Oldbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Arnold Clark Fiat Oldbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark Fiat Oldbury on 01213870036 to make an appointment with our Motability specialist.

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Reviews at Arnold Clark Fiat Oldbury

  • Rating 5.0
    Darren was exceptional and I appreciated him checking on me when I was there. No one else walked up to me or even acknowledged my presence. He was thorough and patient.
    Response from Arnold Clark Fiat Oldbury
    We're glad to have delivered such a great experience, Kayon. If there's anything further we can do for you we are happy to help. Thanks.

    Arnold Clark Team
  • Rating 4.0
    Had a good experience had phone calls and texts to tell me what is happening and when car is being picked up and delivered back.
    Response from Arnold Clark Fiat Oldbury
    Thank you for rating us so highly. We hope to be of assistance again in the future.

    Arnold Clark Team
  • Rating 3.0
    Reception/Admin staff excellent, the mechanics/garage staff not so good, the actual car service I trust was good, but the car wasn’t washed and my phone charger had mysteriously disappeared on my return to the car!
    Response from Arnold Clark Fiat Oldbury
    Hello,
    Thank you for your review. We take your feedback on board.

    Lori,
    Arnold Clark
  • Rating 2.0
    Didn’t collect until I called to check what was happening
    Date had already been changed by them.
    Returned next day after a call from me asking to speak to manager.
    I love my fiat 500 but will be using another dealership for my next car in may due to unreliable service and mot experience
    Response from Arnold Clark Fiat Oldbury
    Hi Pamela,
    Thank you for your review. I'm sorry to read you have had this experience.

    Lori,
    Arnold Clark
  • Rating 5.0
    The service team at Arnold Clark Oldbury was very helpful and friendly they made my visit there relaxing. Fiona took care and time to explain everything I need know about their servicing on the Jeep.
    Response from Arnold Clark Fiat Oldbury
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer service.
    Response from Arnold Clark Fiat Oldbury
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 2.0
    T C
    Response from Arnold Clark Fiat Oldbury
    Hi Tracy,
    Thank you for your review.

    Lori,
    Arnold Clark
  • Rating 5.0
    Great service
    Response from Arnold Clark Fiat Oldbury
    Thank you for the 5-stars Alison ! We're really pleased you were so happy with the whole experience

    Imogene
    Arnold Clark
  • Rating 5.0
    I popped in to book an appointment & was met by welcoming, approachable staff.
    However the help, support & professionalism from Jack Wadsworth was second to none.
    I'm completely new to the mobility scheme & all the information has been overwhelming & he was patient, informative, helpful, empathetic & more
    I cannot praise this gentleman anymore....I cannot thank him enough!
    Response from Arnold Clark Fiat Oldbury
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 4.0
    Reception staff were fantastic, the workers in the garage not so much. Each time I take the car I tell them the auto start does not work, each time they tell me to go away and monitor it. It’s been monitored for 3 years!
    Response from Arnold Clark Fiat Oldbury
    Thank you Colt, for taking the time to share your feedback.

    Imogene
    Arnold Clark
  • Rating 5.0
    Kind and helpful thank you
    Response from Arnold Clark Fiat Oldbury
    Thank you for the 5-star review,

    Imogene
    Arnold Clark
  • Rating 3.0
    Very polite friendly staff ,but unfortunately the service dept & service seems to have issues with time the average 4 to 5 hours I did try order a courtesy car but they cancelled that the evening before also the wash & valet do not happen as they are running late ,probably the slowest service dealership I’ve dealt with
    Response from Arnold Clark Fiat Oldbury
    Thank you, Mark, We would like the opportunity to turn this experience around. In the first instance please contact the branch manager as they may have a better understanding on how to resolve the issue.
    If they don't provide the answer you are looking for, please contact the customer service department.
    01416481088 or customer.services@arnoldclark.com
    Imogene
    Arnold Clark
  • Rating 4.0
    The courtesy car was filthy and stunk there was dog hair all in the boot was not happy about it at all it looks like it hasn’t been cleaned four weeks
    Response from Arnold Clark Fiat Oldbury
    Hi Gary,

    This isn't what we'd expect at all and we'd like to apologise. We appreciate you taking the time to make us aware of what happened.

    Lynne
    Arnold Clark
  • Rating 4.0
    The lady on the counter was exceptionally polite and helpful. The actual service itself was good, along with the time taken to complete and communication. However, it was disappointing a garage of its size did not have the right size tyres in stock to change and the vacuum and wash, well a vacuum was not even attempted and a 5 year old could wash a car better!!
    Response from Arnold Clark Fiat Oldbury
    Thanks for your review, Colt. We regret that you were not satisfied with the service during your recent visit. We really value your feedback as it allows us to continually improve the service we provide. We will take your comments on board.

    Lynne
    Arnold Clark
  • Rating 3.0
    Did the job required.
    Response from Arnold Clark Fiat Oldbury
    We are glad we could help.

    Imogene
    Arnold Clark.
  • Rating 4.0
    Very good
    Response from Arnold Clark Fiat Oldbury
    Thank you, Valerie. We look forward to welcoming you back next time.

    Lynne
    Arnold Clark
  • Rating 3.0
    Kept waiting by reception staff and ignored
    Response from Arnold Clark Fiat Oldbury
    It's never our intention to keep you waiting, Pamela and I'd like to apologise. If you’d like to discuss your visit in more detail, please feel free to speak with the branch manager or reach out to us here - https://bit.ly/2msORH2. Thanks.

    Lynne
    Arnold Clark
  • Rating 4.0
    Friendly reliable
    Response from Arnold Clark Fiat Oldbury
    Thanks for your rating, Ann. We hope to be of service to you again in the future.

    Lynne
    Arnold Clark

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