Motability Scheme at Budgen Citroen Shrewsbury

4.7
Rating 4.7
(81 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Featherbed Lane
Shrewsbury SY1 4NN
GB
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Phone Number
Call Budgen Citroen Shrewsbury on 01743 445611
01743 445611
01743 445611
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Connor Reece
  • Ella Macera
  • Aaron Moore
  • Tracy Fisher
  • James Motley
  • Morgan Rham
  • Rees Waltho
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Donna Bryan
  • Helen Smart
  • Daniel Evans
  • Laura Pearce
  • Alyssa Staack-Spare
We recommend calling and booking an appointment before visiting.
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Accessibility features at Budgen Citroen Shrewsbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Budgen Citroen Shrewsbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Budgen Citroen Shrewsbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Budgen Citroen Shrewsbury on 01743445611 to make an appointment with our Motability specialist.

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Reviews at Budgen Citroen Shrewsbury

  • Rating 5.0
    Very helpful had a comfortable waiting area with drinks
    Response from Budgen Citroen Shrewsbury
    Hello Jayne,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful and enjoyed the comfortable waiting area with drinks. Providing a pleasant experience for our customers is very important to us, and your feedback is greatly appreciated. If there's anything else we can do for you in the future, please don't hesitate to let us know.

    Best regards,
    The Motability Scheme Team at Budgen Citroen Shrewsbury
  • Rating 1.0
    Lack of communication didn't bother to clean inside of the car
    Response from Budgen Citroen Shrewsbury
    Dear James A.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Budgen Citroen Shrewsbury. We strive to provide excellent service and communication, and it seems we have fallen short in this instance.

    Your comments regarding the lack of communication and the condition of your car's interior are concerning, and I assure you that we take this feedback seriously. We are committed to addressing these issues to ensure they do not happen again in the future.

    Please feel free to reach out to us directly if you would like to discuss this matter further. We value your input and would appreciate the opportunity to make things right.

    Thank you for bringing this to our attention.

    Best regards,

    Budgen Citroen Shrewsbury
  • Rating 5.0
    Very polite and very accommodating
    Response from Budgen Citroen Shrewsbury
    Hello Eleanor P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very polite and accommodating. Providing excellent service is our top priority, and it’s always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Budgen Citroen Shrewsbury.

    Best regards,
    The Motability Scheme Team at Budgen Citroen Shrewsbury
  • Rating 5.0
    Very friendly and bonus washed the car
    Response from Budgen Citroen Shrewsbury
    Hello Rachel,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team friendly and appreciated the bonus car wash. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at Budgen Citroen Shrewsbury.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Charming staff and great coffee!
    Response from Budgen Citroen Shrewsbury
    Dear Janie M.,

    Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience with us at Budgen Citroen Shrewsbury. Our team takes great pride in providing excellent service, and it's fantastic to know that you found our staff charming. We're also glad you enjoyed the coffee!

    Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to let us know.

    Best regards,

    The Motability Scheme Team at Budgen Citroen Shrewsbury
  • Rating 5.0
    Simple with the dealer.
    Response from Budgen Citroen Shrewsbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 4.0
    More details need to be given on the spec of the vehicle that you are buying, not showing you a car that as higher specifications that what you will get
    Response from Budgen Citroen Shrewsbury
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience had left you feeling this way. I would like to thank you for bearing with us to resolve your concerns.
    Kind Regards
  • Rating 5.0
    Very good
    Response from Budgen Citroen Shrewsbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    They were very polite and helpful and kept me informed at every stage of what they were doing. I was very pleased with their service
    Response from Budgen Citroen Shrewsbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service lovely people
    Response from Budgen Citroen Shrewsbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service provided.
    Response from Budgen Citroen Shrewsbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very polite and always checking if we had a drink
    Response from Budgen Citroen Shrewsbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent well done , good team at dealership
    Response from Budgen Citroen Shrewsbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Can’t fault the service. All staff are king and friendly.

    There was quite a wait to be seen when dropping the car off and perhaps some seating could be provided for the wait.

    Thanks once again
    Response from Budgen Citroen Shrewsbury
    Hello Scott H.. Thank you for taking the time to leave us a review about your visit.
    We are glad you received great service. I do apologise you had a wait to be seen. I will also feedback your seating suggestions to be looked at.
    Kind Regards
  • Rating 5.0
    Excellent. Young lady was very good and great customer service.
    Response from Budgen Citroen Shrewsbury
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks. Budgen
  • Rating 5.0
    Excellent thanks 10/10 very helpful
    Response from Budgen Citroen Shrewsbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Fantastic experience. Connor took his time showing me all the features of the car- never felt rushed at all. Paperwork was done really easily and all staff were so friendly.
  • Rating 1.0
    Explained issues told them would sort this for us never did

    Asked for like for like hire car was given a Clio

    Told they didn't feel car was safe to drive yet told us we had too

    Appalling service all round
  • Rating 5.0
    Good they went the extra mile as my hand back vehicle was begining to play up
  • Rating 5.0
    Excellent

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