Motability Scheme at Sytner BMW Solihull

4.8
Rating 4.8
(172 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
120 Highlands Road
Shirley
Solihull B90 4NU
GB
Phone Number
Call Sytner BMW Solihull on 0121 733 3444
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lauren Keeling
  • Reece Wheeler
  • Lewis Whyte
  • Jessica Jane
  • Ellie Amos
  • Ali Al-Joodi
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Millie Pretty
  • Hannah Wynn
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner BMW Solihull

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner BMW Solihull

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sytner BMW Solihull can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner BMW Solihull on 01217333444 to make an appointment with our Motability specialist.

Reviews at Sytner BMW Solihull

  • Rating 5.0
    Excellent customer service
    Response from Sytner BMW Solihull
    Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service. We always strive to go above and beyond for our customers, and it's great to know that it made a positive impact. We look forward to serving you again soon!
  • Rating 5.0
    Great service
    Response from Sytner BMW Solihull
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent customer service. Friendly experienced staff really helpful and knowledgeable
    Response from Sytner BMW Solihull
    Thank you for your positive review! We're so glad to hear that you had an excellent experience with our team. Our staff works hard to provide friendly and knowledgeable service, and it's wonderful to know that it made a difference for you. We appreciate your feedback and look forward to assisting you again soon!
  • Rating 5.0
    Very good service. Not only with the work done to the car but how they treated me
    Response from Sytner BMW Solihull
    Thank you for your wonderful feedback! We're delighted to hear that you were pleased with both the quality of the work and the level of service you received. We believe in treating our customers with the utmost care and respect, and it's great to know that it made a positive impact on your experience. We look forward to serving you again!
  • Rating 5.0
    Everyone at the dealership is friendly and professional. The only thing that bugs me is that they park cars in the disabled bays!
    Response from Sytner BMW Solihull
    Thank you for sharing your feedback with us! We’re glad to hear that you found our team friendly and professional—it’s always our goal to provide excellent service. We also truly appreciate your concern regarding the parking in disabled bays, and we understand how important it is to respect these spaces. Your comments will be passed along to the team to ensure we address this issue and make sure our customers have the best experience possible.

    If you need anything further, please don’t hesitate to reach out. We look forward to welcoming you again!
  • Rating 5.0
    Absolutely outstanding. Jessica Jane from Sytner Solihull looked after me. She was helpful and kept me informed about my car from the beginning when I ordered till even after I collected it, checking in with me to see if everything was ok and I was happy with the car.
    Jessica is a credit to the company and I can’t thank her enough !!
    Thank you.
    Privacy - Terms
    • findadealer.motability.co.uk
    Response from Sytner BMW Solihull
    Thank you so much for your amazing feedback! We are thrilled to hear that Jessica Jane provided you with such outstanding service from start to finish. It’s great to know that she kept you informed throughout the entire process and made sure you were happy with your car even after collection.

    Jessica is indeed a valued member of our team, and we’ll be sure to pass along your kind words to her. If you ever need anything in the future, please don’t hesitate to reach out. We’re here to help!

    Thank you again for choosing Sytner Solihull, and we hope you continue to enjoy your new car!
  • Rating 5.0
    Well looked after and as usual car sorted out quickly
    Response from Sytner BMW Solihull
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Ellie was great very help ful
    Response from Sytner BMW Solihull
    Thank you for sharing your feedback! We’re thrilled to hear that Ellie was so helpful. We’ll be sure to pass along your kind words!
  • Rating 1.0
    Firstly car number car hadn’t been fitted!
    No full tank of fuel as promised!
    The Msport Kick Plates were missing!
    The Netting behind the front seats providing additional storage missing!
    Luggage hooks in boot missing!
    I paid £5,745 and haven’t got what I paid for!
    Sytner BMW Solihull Customer Service is ATROCIOUS!!!
    BORDERING ON FARCICAL!!
    Response from Sytner BMW Solihull
    Thank you for taking the time to leave your feedback, Marjorie S. I’m sorry to hear that your experience has left you feeling this way. Can you please reach out to our Head of Business samcallendar@sytner.co.uk to discuss your comments further. Many thanks
  • Rating 5.0
    Great service
    Response from Sytner BMW Solihull
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Great experience
    Response from Sytner BMW Solihull
    Thank you! We’re so glad to hear you had a great experience. Your satisfaction means a lot to us!
  • Rating 5.0
    Amazing
    Response from Sytner BMW Solihull
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic services
    Response from Sytner BMW Solihull
    Thank you for your fantastic feedback! We're so happy you had a great experience with our services.
  • Rating 5.0
    Most helpful, everything was explained so I could understand..
  • Rating 5.0
    Awesome, smooth,and straightforward.
    Lauren Keeling was great and really helpful right from the beginning to the end.
  • Rating 5.0
    Sam was excellent and really helpful and kept me informed about the car all time he was very polite
  • Rating 5.0
    It was a very pleasant experience as I had to stay and wait for my car to be serviced and they were kind enough to offered me a private room to work while I wait which was very convenient.
  • Rating 5.0
    Lauren Keeling has been nothing short of amazing and has dealt with us all with so much patience and understanding, especially my mum who suffers from mental health issues. She has gone above and beyond to resolve and issues to the best of her ability and the communication from her has been prompt and informative. The handover of the vehicle was smooth with Lauren explaining everything thoroughly and showing me eveything I needed to know about the vehicle.
  • Rating 5.0
    Lauren is a polite professional who provided me with an informative and interactive experience. She was even more lovely in reality, my vehicle pick up went smoothly, really greatful for her assistance.
  • Rating 5.0
    Excellent!!

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