Motability Scheme at LSH Mercedes-Benz of Solihull

4.4
Rating 4.4
(63 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 08:30 - 18:00 11:00 - 17:00
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Welcome to Mercedes-Benz of Solihull

Motability Scheme at LSH Mercedes-Benz of Solihull

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. LSH Mercedes-Benz of Solihull can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact LSH Mercedes-Benz of Solihull on 01217062801 to make an appointment with our Motability specialist.

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Contact information

Address
301 Warwick Road
Olton
Solihull B92 7AB
GB
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Phone Number
Call LSH Mercedes-Benz of Solihull on 0121 706 2801
0121 706 2801
0121 706 2801
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 08:30 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Gary Hill
  • Mark O'Grady
  • Haroon Mughal
We recommend calling and booking an appointment before visiting. Please note the service centre is situated at a separate address.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Nicola Mccolgan
  • Jessica Morgan
We recommend calling and booking an appointment before visiting. Please note the service centre is situated at a separate address.
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Accessibility features at LSH Mercedes-Benz of Solihull

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at LSH Mercedes-Benz of Solihull

  • Rating 5.0
    Outstanding
    By far the best motability experience in the last 15 years.
    Haroon the Sales Executive was responsive, helpful, professional.
    Absolutely impressed and would highly recommend.
    Response from LSH Mercedes-Benz of Solihull
    Hi Robert, This is great to know, thanks for sending the review,
  • Rating 5.0
    Customer services Were great Very happy to help the service part was good apart from the video couldn't understand a word the man was saying so didn't have a clue what was wrong or what was right apart from that the people I met and helped with everything customer service we're brilliant
    Response from LSH Mercedes-Benz of Solihull
    Hi Kevin, Thanks for the lovely 5-Star review I am so pleased to learn of this experience
  • Rating 5.0
    Excellent seevice
    Response from LSH Mercedes-Benz of Solihull
    Hi Mohammad, Thanks for the great review
  • Rating 5.0
    Gary was very professional, caring and allowed us plenty of time. Gary insured the vechile was right for us and explained everything in depth.
    Response from LSH Mercedes-Benz of Solihull
    Hi Lee, Thanks for the review, this is great to hear
  • Rating 5.0
    Very polite staff explained everything very well that was done to my car..
    Response from LSH Mercedes-Benz of Solihull
    Hi Ayden, Thanks for the 5-Star review,
  • Rating 5.0
    I had a great experience with the Motability Scheme at LSH Mercedes-Benz of Solihull. The professionalism of the staff and the excellent customer service made the entire process smooth and enjoyable.

    Best Regards
    Response from LSH Mercedes-Benz of Solihull
    HI, Thank you so much for the great review, I am very pleased to learn of this,
  • Rating 5.0
    Amazing
    Response from LSH Mercedes-Benz of Solihull
    Hi Waseem, Thanks for the great review, Tracey
  • Rating 5.0
    Excellent work thanks
    Response from LSH Mercedes-Benz of Solihull
    Hi Bashiran, Thanks for the 5-Star review
  • Rating 5.0
    Very good service.
    Response from LSH Mercedes-Benz of Solihull
    Hi Rio, Thanks for the 5-Star review
  • Rating 5.0
    I like their services because they treated me with respect and kindness. My experience with them has been very good.
    Response from LSH Mercedes-Benz of Solihull
    HI Aidah, Thanks for the 5-Star review
  • Rating 1.0
    Poor service had to wait for two months to get my car serviced I’ve been a costumer of Mercedes for over 20 years and it’s gone from good to bad and now to poor service and on top of everything they did not even clean the car in or out after service.
    Response from LSH Mercedes-Benz of Solihull
    Hi Dolat , I am sorry to learn of the waiting times, we have been extremely busy over the last few months, we do normally wash and vacuum vehicles after a service only and I am sorry that this was missed on this occasion, I will feed this back to the team
  • Rating 5.0
    Excellent service. Very kind and attentive.
    Response from LSH Mercedes-Benz of Solihull
    Hi Lynne, Thanks for the 5-Star review
  • Rating 5.0
    One of the best Branches in the Midlands
    Response from LSH Mercedes-Benz of Solihull
    Hi Sahied, Thanks so much for the review
  • Rating 5.0
    Thanks
    Response from LSH Mercedes-Benz of Solihull
    Hi Ali, Thanks for the 5-Star reviews
  • Rating 3.0
    6 hours to do a service my car was obviously left in car park while others were worked on.place is obviously not looking after motability customers since they have now left the scheme.
    Response from LSH Mercedes-Benz of Solihull
    Hi Justine, I am sorry to learn of this matter, I will pass your feedback on to the team
  • Rating 5.0
    Good
    Response from LSH Mercedes-Benz of Solihull
    Hi Bahager, Thanks for the review
  • Rating 5.0
    Jess was brilliant
    Response from LSH Mercedes-Benz of Solihull
    Hi Mohammed , Thanks for the review
  • Rating 4.0
    Great customer service but having to go straight to the petrol station to put petrol into curtesy car is inconvenient would be easier on customer if put back in on way back with car
    Response from LSH Mercedes-Benz of Solihull
    HI Deirdre Thanks for the review
  • Rating 5.0
    Outstanding customer service; the gentleman who handled my car was truly exceptional.
    Response from LSH Mercedes-Benz of Solihull
    Hi , Thanks for the great 5-Star review
  • Rating 5.0
    You said Service completed 10 out 10

    But then you said car washed & vacuumed
    But nothing of the sort wasn’t done what so ever so
    -0 out of 10 unfortunately
    Response from LSH Mercedes-Benz of Solihull
    Hi Sahied, I am sorry to learn of this matter, I will ensure the management team are aware of this

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