Motability Scheme at Lexus Solihull
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Lexus Solihull
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lexus Solihull can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Lexus Solihull on 01216472843 to make an appointment with our Motability Scheme specialist.
Contact information
Address
824-828 Stratford Road
Shirley
Solihull B90 4BQ
GB
Phone Number
Call Lexus Solihull on 0121 647 2843
0121 647 2843
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Adil Shaikh
- Hafsa Rehman
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Darcie Brady
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Solihull
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Lexus Solihull
- Rating 5.0Mar 25, 2024Wow, I don’t know where to start.. amazing service from start to finish and after-care. HAs already started. You can’t ask for a better team for advice, support, guidance, compassion, empathy, and professionalism.
I highly recommend anybody to go to Toyota, Lexus Solihull Shirley. From the moment I walked in. They helped me understand what I needed, if they can help me with my requirements and helped me be confident in choosing the right car for myself and my disability. No time pressure and no question was stupid. On collecting the car they made me feel like I mattered. Mazg and Patrick made the experience effortless they even included my little girl, making her feel welcome, which relieved my own anxiety and made the experience even more memorable. Staff weren’t aware of her own disability, which stood out to me that they were caring of the whole family. My little lady also commented on how she really enjoyed going to collect the car. Living with my own disability and my daughters can be challenging as our disabilities are invisible /non-visible to the eye.
I will definitely be recommending and returning as a customer to them. If I could give them 10+ stars, I would. In my experience, I have never been to the showroom with such fantastic members of staff who know the cars and up-to-date and all knowledge. They are for personal experiences of cars and are extremely approachable. The manager was also amazing, very kind and welcoming.Response from Lexus SolihullMar 26, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Jennifer. We wish you safe travels in your new car and look forward to seeing you again soon. - Rating 5.0Nov 2, 2023The best experience, straight forward , friendly staff , very helpful in attending to your needs , especially Patrick very helpful in attending to all my needs in purchasing the right mobility car , thank youResponse from Lexus SolihullNov 3, 2023We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sabina. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Jul 20, 2023Wonderful professional service.Response from Lexus SolihullJul 21, 2023We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Paul. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0Jul 14, 2023I am very happy with the pleasant service I received from Adil Shaike on the purchase of my new vehicle.
He was very polite and explained very well 👏🏽
The customer service was excellent from both the Manager and team members.
Thank you once againResponse from Lexus SolihullJul 17, 2023Thank you so much for your kind words, Ruby. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future. - Rating 1.0Jun 27, 2023Lack of communication. Left several messages for a call back and got no response. Took over 3 weeks from my car arriving at the dealership for me to be able to collect it. Car handover was very poor. This was my worst experience of getting a new car from ordering to collecting. Wouldn’t recommend and be very reluctant to use them again.Response from Lexus SolihullJul 3, 2023Thank you for posting a review Kamini and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
- Rating 4.0Jun 9, 2023My only problem was test driving Lexus 250H and being told I don’t get this equipment on a motability version of the car ???Response from Lexus SolihullJun 12, 2023Hi Peter, thank you for the feedback. We’re always looking to improve the service we offer and would like to hear more about your experience. If you could send any issues you had in full, including your contact details to feedback@steveneagell.co.uk, we will investigate further. Thank you.
- Rating 5.0Jun 1, 2023I am a satisfied customer, great service provided. I am really pleased with my new car.Response from Lexus SolihullJun 2, 2023We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Mohammed. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0May 23, 2023ExcellentResponse from Lexus SolihullMay 24, 2023We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sunawer. We wish you safe travels in your new car and look forward to seeing you again soon.
- Rating 5.0May 11, 2023Awesome customer service. Adil called me at every stage explaining to me where we were with the status with the vehicle even though he had taken over another colleague that left he made it seem seamless.Response from Lexus SolihullMay 16, 2023We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sajida. We wish you safe travels in your new car and look forward to seeing you again soon.