Motability Scheme at Stoneacre Renault Stafford
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Renault Stafford
Our trained Motability specialists are here to support you throughout the duration of your lease.
Stoneacre Renault Stafford can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Stoneacre Renault Stafford on 01785782700 to make an appointment with our Motability specialist.
Contact information
Address
Astonfields Road
Astonfields Industrial Estate
Stafford ST16 3UF
GB
Phone Number
Call Stoneacre Renault Stafford on 01785 782700
01785 782700
Website
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Ben Wootton
- Alex Cartwright
- Ben Sturgeon
We recommend calling and booking an appointment before visiting.
Accessibility features at Stoneacre Renault Stafford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Stoneacre Renault Stafford
- Rating 5.0May 2, 2025Not washed not hoovered .yes good thankyou
- Rating 1.0Feb 14, 2025Terrible.
Tina was excellent the customer service representative.
The issue with the car was only resolved after it was necessary to call the RAC out, although the car had been serviced the week before and the service department were made aware that there was a problem on 2 separate occasions.Response from Stoneacre Renault StaffordFeb 18, 2025Dear Helen H.,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and that it did not meet your expectations. At Stoneacre Renault Stafford, we strive to provide the best service possible, and it seems we have fallen short in this instance.
We would appreciate the opportunity to discuss your concerns in more detail and work towards a resolution. Please feel free to reach out to us directly at your earliest convenience.
Thank you for bringing this to our attention, and we hope to have the chance to make things right.
Kind regards,
Stoneacre Renault Stafford - Rating 5.0Jan 29, 2025Everyone treated me well. Always polite and friendly.Response from Stoneacre Renault StaffordJan 30, 2025Hello Margaret,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stoneacre Renault Stafford. Our team takes great pride in providing friendly and polite service, and your kind words are truly appreciated.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Renault Stafford Team - Rating 5.0Nov 27, 2024Excellent service.Response from Stoneacre Renault StaffordNov 29, 2024Hello Sarah and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 23, 2024Again fantastic service as usual and excellent customer serviceResponse from Stoneacre Renault StaffordOct 24, 2024Hello Sally and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 21, 2024Great customer service from Mark at Stoneacre Stafford.
Thank you.Response from Stoneacre Renault StaffordAug 21, 2024Hi Geoffrey, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Aug 12, 2024Very Good ServiceResponse from Stoneacre Renault StaffordAug 13, 2024Hi Alan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Aug 8, 2024My car was serviced and completed in time the same day. I was kept informed of progress and the repair was explained to me in detail. My car was lovely and clean out side but they only cleaned half of the inside which I thought was a bit odd.Response from Stoneacre Renault StaffordAug 9, 2024Hi Natalie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Jun 14, 2024Reception staff were amazing did think car would be washed an hoovered but was not but apart from that happy with the serviceResponse from Stoneacre Renault StaffordJun 17, 2024Hi Oonagh, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 20, 2024Very happy with my handover, everything was explained to me and all my questions were answered. Mark is a fantastic asset to your companyResponse from Stoneacre Renault StaffordMay 22, 2024Hello Jane and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 7, 2024Very straightforward pleasant and knowledgeableResponse from Stoneacre Renault StaffordMay 8, 2024Hi Sarah, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Apr 29, 2024Very goodResponse from Stoneacre Renault StaffordApr 30, 2024Hi Donna, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Apr 23, 2024Excellent aiden was amazing 👏Response from Stoneacre Renault StaffordApr 24, 2024Hello Liam and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 8, 2024Experience was amazing aidan at Stafford was extremely helpful and explained everything I needed to noResponse from Stoneacre Renault StaffordMar 11, 2024Hello Liam and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 5, 2024Great service made so easy
Highly recommend
New car is great and it came super quick
Would definitely use againResponse from Stoneacre Renault StaffordMar 6, 2024Hi Amanda, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Oct 31, 2023Very pleasant experience, friendly agent Aiden explained everything we needed to know. And recommended the best deal for our needs. Very quick turnaround, was expecting a wait, but car was available within a week of visiting showroom.Response from Stoneacre Renault StaffordNov 1, 2023Hi Morgan, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Sep 25, 2023Excellent customer serviceResponse from Stoneacre Renault StaffordSep 27, 2023Hi Anthea, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Sep 19, 2023Excellent customer service from Mark at Stafford couldn’t do enough for us , so pleasant and polite, kept me updated with everything, best service, I shall be recommending to family and friends.Response from Stoneacre Renault StaffordSep 20, 2023Hello Jake and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 25, 2023Fantastic mobility specialist Mark .he helped me and advised me all the way through the process Thanks again and I am very pleased I chose the Renault Megane E TechResponse from Stoneacre Renault StaffordAug 31, 2023Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 24, 2023Mark jones made the whole experience , comfy, easy and unstressfulResponse from Stoneacre Renault StaffordAug 25, 2023Hi Hayley, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you for taking the time to leave us a review. We're delighted to hear that you had a good experience with us. However, we apologize for not meeting your expectations regarding the washing and hoovering of your vehicle. Your feedback is invaluable, and we will use it to improve our services. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.
Best regards,
The Stoneacre Renault Stafford Team