Motability Scheme at Johnsons VW Stafford

4.7
Rating 4.7
(87 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30

Contact information

Address
Dorrington Drive
Stafford ST16 3BF
GB
Phone Number
Call Johnsons VW Stafford on 01785 223232
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Jonathan Madden
  • Simon Fisher
  • Mark Grieve
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nathan Edwards
  • Kathryn Stubbs
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons VW Stafford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Johnsons VW Stafford

Welcome to Johnsons VW Stafford.

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Johnsons VW Stafford can help you by: Confirming your eligibility for the Motability Scheme, supporting you in choosing the right car, arranging a test drive, ordering and supplying your new Motability Scheme car Servicing and maintaining your car.

Contact Johnsons VW Stafford on 01785223232 to make an appointment with our Motability scheme specialist.

Reviews at Johnsons VW Stafford

  • Rating 5.0
    Very welcoming nothing was to much trouble I would recommend them as a motability center
    Response from Johnsons VW Stafford
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Really great service
    Response from Johnsons VW Stafford
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    John was fantastic he sent lots of info and videos answered any questions and queries we had it was a pleasure dealing with Johnson’s, would highly recommend.
    Response from Johnsons VW Stafford
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    John was great, kept us up to date with information and videos
    Response from Johnsons VW Stafford
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Always a pleasure
    Response from Johnsons VW Stafford
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Excellent
    Response from Johnsons VW Stafford
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Mark and the team at Johnson's Stafford were outstanding
    Response from Johnsons VW Stafford
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Fantastic would definitely go there again. All staff are polite and very helpful. Siman was amazing
    Response from Johnsons VW Stafford
    Thank you! We're thrilled to hear that you had a brilliant experience. If there's anything more we can do for you, feel free to let us know. We're always here to help!
  • Rating 5.0
    Friendly, polite, informative and helpful.
    Response from Johnsons VW Stafford
    Thank you! We're thrilled to hear that you had a brilliant experience. If there's anything more we can do for you, feel free to let us know. We're always here to help!
  • Rating 5.0
    It was a pleasure dealing with mark he made it so easy
    Response from Johnsons VW Stafford
    Thank you! We're thrilled to hear that you had a brilliant experience. If there's anything more we can do for you, feel free to let us know. We're always here to help!
  • Rating 5.0
    Excellent service from Jon madden at VW Stafford. from coffee and biscoff, the test drive and collection absolutely wonderful. Went through all the tech specs of the car, helped me figure out how to drive an automatic EV with patience. Answered all my questions too. It was very kind of him to fetch us from our doorstep and take us to the dealership to sign the paperwork as well. Has also assured us that if there's any questions about the vehicle to contact him at the dealership. We received videos of the vehicle before we collected it, and a follow up video afterwards too which was cool! We went through the pairing of my phone to the vehicles computer and went through all of its functions. I would wholly recommend using them at Stafford for a car.
    Response from Johnsons VW Stafford
    Thank you for sharing your fantastic experience with Jon at VW Stafford! We're delighted to hear that Jon went above and beyond, from offering coffee and Biscoff to ensuring a smooth test drive and collection process. His patience and expertise in explaining the tech specs and guiding you through driving an automatic EV really stand out. The extra effort of picking you up, providing videos, and assisting with all the vehicle's functions highlights Jon's dedication to customer service. We're thrilled that your journey with VW Stafford was so positive, and we appreciate your recommendation!
  • Rating 5.0
    Great with the actual service centre at Stafford. I’m not keen on centralised appointment booking
    Response from Johnsons VW Stafford
    Thank you for your feedback! We're thrilled to hear that you had a good experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    Excellent service thank you
    Response from Johnsons VW Stafford
    Thank you for your feedback! We're thrilled to hear that you had an excellent experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    We picked up our Vw Tiguan form Jonathan Madden. The service was truly amazing from the start to finish. We were kept updated at all stages and even received videos from Jon who was an absolute gent and made us feel we were the best customers ever. From the day we ordered and the day we picked up Jon kept us in the loop and went way beyond the extra mile. The service was outstanding we will highly recommend it to all our family and friends. Jon made the whole process so painless attending to every question and issue big or small. He was an absolute pleasure to deal with. We just hope he is still there when we change cars In 3 years. We are genuinely privileged to have met Jon for this whole journey who made it a pleasure even when we have license issues he took the time out to sort it.
    Response from Johnsons VW Stafford
    Thank you so much for your wonderful feedback! We’re delighted to hear that Jonathan provided you with such outstanding service throughout your journey. It's fantastic to know he kept you informed and addressed all your questions with such care. We’re grateful for your recommendation and can’t wait to welcome you back in three years! Your kind words about Jon will surely be shared with him. Thank you for choosing VW!
  • Rating 5.0
    Fantastic experience with the motorbility sales assistant Mark
    From the moment we walked it to the show room we were treated with respect. Mark was extremely knowledgeable about the car we were invested in. He arranged same day test drive.
    When we picked up the vehicle Mark went through everything, from setting up the VW app to connecting our phones to the vehicle.
    Response from Johnsons VW Stafford
    Thank you for your wonderful feedback! We're delighted to hear that you had such a fantastic experience with Mark at our showroom. It’s great to know that he made the process smooth and informative, from the same-day test drive to setting up everything on your new vehicle. We truly appreciate your kind words and look forward to welcoming you back in the future. Enjoy your new car!
  • Rating 5.0
    Made to feel welcome and valued from first point of contact through to taking delivery.
    Response from Johnsons VW Stafford
    Thank you for your feedback! We're delighted to hear you had a positive experience with us at Johnsons. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Should you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation!
  • Rating 5.0
    Simon was amazing, from ordering to collection.
    Knowledgeable and good communication.
    Response from Johnsons VW Stafford
    Thank you for your feedback! We're delighted to hear you had a positive experience with us at Johnsons. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Should you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation!
  • Rating 5.0
    Was made to feed welcome and first class service provided by Mark at dealership
    Response from Johnsons VW Stafford
    Thank you for your feedback! We're thrilled to hear that you had an excellent experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Simon was fantastic and so helpful couldn’t of done move 20-10

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