Motability Scheme at Lookers Stoke-On-Trent MINI
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Bede Road
Stoke-on-Trent
Staffordshire ST4 4GU
GB
Phone Number
Call Lookers MINI Stoke-On-Trent on 01782 572111
01782 572111
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 15:00 |
Motability Scheme specialists:
- Mark Graham
- James Ashworth
- Emma Cureton
- Jamie Buchanan
- Thomas Day
- Weronika Froelke
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Leanne Cresswell
- Jordan Eldergill
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers MINI Stoke-On-Trent
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers MINI Stoke-On-Trent
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers MINI Stoke-On-Trent can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers MINI Stoke-On-Trent on 07515441223 to make an appointment with our Motability specialist.
Reviews at Lookers MINI Stoke-On-Trent
- Rating 5.0Feb 4, 2026Staff are helpful and polite. They phoned to let me know what time the car would be ready. Explained about the service to the car and everything they checked. Car was ready for the road.
- Rating 5.0Jan 21, 2026James was full of information and friendly & helpful great serviceResponse from Lookers MINI Stoke-On-TrentJan 21, 2026Dear Patricia,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience with James at Lookers Stoke-On-Trent MINI. Providing friendly and helpful service is something we strive for, and it’s fantastic to know that James delivered on that promise.
Your kind words and perfect rating are truly appreciated and will be shared with the team. If there’s anything more we can do for you, please don’t hesitate to reach out.
Best regards,
The Lookers Stoke-On-Trent MINI Team - Rating 5.0Dec 19, 2025As always I cannot fault the quality service I recieve.Response from Lookers MINI Stoke-On-TrentDec 22, 2025Hello Claire,
Thank you so much for your wonderful review! We are thrilled to hear that you consistently receive quality service from us. Your feedback is incredibly valuable and motivates our team to maintain the high standards we strive for. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Lookers Stoke-On-Trent MINI Team - Rating 5.0Nov 25, 2025A very good experience. James Ashworth explained functions clearly and I was confident to drive my car away.Response from Lookers MINI Stoke-On-TrentNov 25, 2025Dear Paul R.,
Thank you so much for taking the time to share your experience with us at Lookers Stoke-On-Trent MINI. We are thrilled to hear that you had a very good experience and that James Ashworth was able to clearly explain the functions of your new car, giving you the confidence to drive it away.
Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please do not hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Ann Scott
Lookers Stoke-On-Trent MINI Team - Rating 5.0Aug 19, 2025PERFECT
PERFECT
NO COMPLAINTSResponse from Lookers MINI Stoke-On-TrentAug 19, 2025Hello Nicholas,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that your experience with the Motability Scheme at Lookers MINI Stoke-On-Trent was perfect. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Caitlin
Lookers MINI Stoke-On-Trent - Rating 5.0Aug 11, 2025Very good no complicationsResponse from Lookers MINI Stoke-On-TrentAug 11, 2025Hello Mark,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us and that everything went smoothly. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Lookers MINI Stoke-On-Trent Team - Rating 4.0Jul 21, 2025Very goodResponse from Lookers MINI Stoke-On-TrentJul 21, 2025Hello Roberta,
Thank you for taking the time to leave us a review. We're delighted to hear that you had a very good experience with us at Lookers MINI Stoke-On-Trent. Your feedback is invaluable in helping us maintain and improve our services. If there's anything specific you think we could do to make your experience even better, please feel free to let us know. We look forward to welcoming you back in the future!
Best regards,
The Lookers MINI Stoke-On-Trent Team - Rating 5.0Mar 14, 2025Made to feel very welcome and looked after well and kept informed by the lady looking after me. Sorry I can't remember her name.Response from Lookers MINI Stoke-On-TrentMar 14, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 3, 2025From start to finish, a very good experience, thanks go to Ronnie Froelke for a seamless and pleasant experience.Response from Lookers MINI Stoke-On-TrentFeb 4, 2025Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Ronnie receives the recognition he deserves and forward this to the management for you. Thank you Mini Stoke-On-Trent
- Rating 5.0Nov 19, 2024Emma has been fantastic to deal with. A credit to the dealer and the scheme.Response from Lookers MINI Stoke-On-TrentNov 19, 2024Thank you for the great review and the feedback on Emma, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 18, 2024Remaining professional throughout the long period of disappointment with having to wait. Courteous and helpful throughout!Response from Lookers MINI Stoke-On-TrentOct 18, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 14, 2024Excellent service, very customer friendly and efficient. Cannot fault them.Response from Lookers MINI Stoke-On-TrentOct 15, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 2, 2024Weronika was extremely friendly, helpful and informative. She made the whole process completely stress free and I would definitely recommend to friends.Response from Lookers MINI Stoke-On-TrentOct 2, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Weronika receives the recognition she deserves. Many thanks
- Rating 5.0Oct 1, 2024From start to finish they could not help enoughResponse from Lookers MINI Stoke-On-TrentOct 1, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 19, 2024Very good. Very friendly guy came to collect my car and did a couple of small bits that I asked him to look at for me. Bought it back so I am very pleased with the service.Response from Lookers MINI Stoke-On-TrentSep 20, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 1, 2024Very professional,all necessary details fully explained
.Response from Lookers MINI Stoke-On-TrentJul 22, 2024Hello Stanley
Thank you for the 5 star review, our sales team will be delighted with your comments. Thank you for taking the time to share your recent experience.
Kind Regards
Arwa Middleton
Group Customer Retention Manager - Rating 5.0Apr 9, 2024Very helpful and professional,process suitability of vehicle fully explainedResponse from Lookers MINI Stoke-On-TrentApr 11, 2024Hello Stanley
Thank you for the 5 star review and your wonderful feedback for our sales team, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Mar 11, 2024Very professional experience by James very happyResponse from Lookers MINI Stoke-On-TrentApr 11, 2024Hello Sylvia
Thank you for the 5 star review and your wonderful feedback for our sales executive, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Feb 26, 2024Absolutely brilliant customer service.
Also so easy to go through the system to get our new car.Response from Lookers MINI Stoke-On-TrentApr 12, 2024Hello Chloe
Thank you for the 5 star review and your wonderful feedback for our team, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience. We hope to welcome you in the future.
Kind Regards
Arwa Middleton- Group Customer Retention Manager - Rating 5.0Feb 20, 2024Excellent and very professionalResponse from Lookers MINI Stoke-On-TrentApr 12, 2024Hello Henry
Thank you for the 5 star review and your wonderful feedback for whole team, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience. We hope to welcome you in the future.
Kind Regards
Arwa Middleton- Group Customer Retention Manager
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our staff helpful and polite, and that you appreciated the communication regarding your car's service. It's great to know that everything was explained clearly and that your car was ready for the road as expected. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Lookers Stoke-On-Trent MINI Team