Motability Scheme at Johnsons VW Stoke

4.8
Rating 4.8
(114 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30

Contact information

Address
Stanley Matthews Way
Stoke-On-Trent ST4 4DD
GB
Phone Number
Call Johnsons VW Stoke on 01782 337900
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ian Newton
  • Megan Inch
  • Jas Rowe
  • Mark Attwell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Emma Goodger
  • Claire Wilkinson
  • Chantelle Barnett
  • Rio Edwards
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons VW Stoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Johnsons VW Stoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons VW Stoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons VW Stoke on 01782337900 to make an appointment with our Motability specialist.

Reviews at Johnsons VW Stoke

  • Rating 5.0
    Very helpful
    Response from Johnsons VW Stoke
    Thank you! We're thrilled to hear that you had a brilliant experience. If there's anything more we can do for you, feel free to let us know. We're always here to help!
  • Rating 5.0
    Sound place
    Response from Johnsons VW Stoke
    Thank you! We're thrilled to hear that you had a brilliant experience. If there's anything more we can do for you, feel free to let us know. We're always here to help!
  • Rating 5.0
    Excellent and easy and fast customer service with thanks
    Response from Johnsons VW Stoke
    Thank you! We're thrilled to hear that you had a brilliant experience. If there's anything more we can do for you, feel free to let us know. We're always here to help!
  • Rating 5.0
    Very helpful and knowledgeable
    Response from Johnsons VW Stoke
    Thank you for your feedback! We're thrilled to hear that you had an excellent experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    Excellent service from start to finish would 100% recommend
    Response from Johnsons VW Stoke
    Thank you for your feedback! We're thrilled to hear that you had an excellent experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    Good service
    Response from Johnsons VW Stoke
    Thank you for your feedback! We're thrilled to hear that you had an excellent experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    Absolutely flawless service, really informative and polite. Wouldn't hesitate to recommend to anyone, best VW service I've ever had and I've been a VW customer for over 15 years
    Response from Johnsons VW Stoke
    Thank you for your wonderful feedback! We're thrilled to hear that you had an absolutely flawless experience and that our team provided informative and polite service. It’s fantastic to know that this was the best VW service you've had in over 15 years as a customer. We truly appreciate your recommendation and look forward to continuing to exceed your expectations!
  • Rating 5.0
    Fantastic thank you
    Response from Johnsons VW Stoke
    Thank you for your feedback! We're delighted to hear you had a positive experience with us at Johnsons. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Should you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation!
  • Rating 5.0
    Really easy and great customer service 👌
    Response from Johnsons VW Stoke
    Thank you for your feedback! We're delighted to hear you had a positive experience with us at Johnsons. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Should you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation!
  • Rating 5.0
    Jasmine is brilliant she was king helpful and very knowledgeable I’d recommend her to everyone
  • Rating 4.0
    So far so good just waiting now
  • Rating 5.0
    Very pleasant and welcoming
  • Rating 5.0
    The experience was great
    Response from Johnsons VW Stoke
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!
  • Rating 5.0
    Good communication
    Smart appearance
    Helpful
    Understanding
    Response from Johnsons VW Stoke
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!
  • Rating 5.0
    Very helpful and friendly staff also very knowledgeable
    Response from Johnsons VW Stoke
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!
  • Rating 5.0
    Very pleased. Thanks
    Response from Johnsons VW Stoke
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!
  • Rating 4.0
    Good service and a spotless vehicle when delivered back to you
    Response from Johnsons VW Stoke
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!
  • Rating 5.0
    Ian Newton was brilliant. He kept us in touch every step of the way!
    Response from Johnsons VW Stoke
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Stuart kept us updated on a few occasions making sure we were not left not knowing what was going on and updated us on a time scale for the arrival of the thanks Stuart

    Pam
    Response from Johnsons VW Stoke
    Thank you for your positive feedback about Stuart! We're delighted to hear that he provided excellent communication throughout your experience, ensuring you were informed and updated on the progress every step of the way. We'll be sure to pass on your kind words to Stuart. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!
  • Rating 5.0
    Realy good very easy and relaxed
    Ian was fantastic and extremly pleasant
    Response from Johnsons VW Stoke
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.

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