Motability Scheme at Vertu Ford Stoke on Trent

4.8
Rating 4.8
(427 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Stoke on Trent

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Stoke on Trent can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Stoke on Trent on 01782904323 to make an appointment with our Motability specialist.

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Contact information

Address
George Eastham Avenue
Trentham Lakes
Stoke ST4 4TU
GB
Get directions
Phone Number
Call Vertu Ford Stoke on Trent on 01782 904323
01782 904323
01782 904323
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stewart Hazeldine
  • Sam Gladdy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ashley Taylor
  • Natasha Henry
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Stoke on Trent

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Stoke on Trent

  • Rating 5.0
    Easy application staff were very helpfull and knoledgeable looking forward to picking up my new car
    Response from Vertu Ford Stoke on Trent
    Dear Stephen Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found the application process easy and that our staff were helpful and knowledgeable. It's wonderful to know that you're looking forward to picking up your new car. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you soon!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Stoke on Trent
  • Rating 5.0
    Fantastic service everything explained, very pleasant and polite nothing was too much trouble didn't feel rushed great experience 👍
    Response from Vertu Ford Stoke on Trent
    Dear Josephine E.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Vertu Ford Stoke on Trent. Our team strives to provide clear explanations and a pleasant, unrushed service, so it's great to know that we met your expectations. Your kind words and positive feedback mean a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Perfect
    Response from Vertu Ford Stoke on Trent
    Hello Peter

    Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had such a positive experience with the Motability Scheme at Vertu Ford Stoke on Trent. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    All done in a helpful professional manner. Salesman Sam very friendly
    Response from Vertu Ford Stoke on Trent
    Hello Jeanette,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with us at Vertu Ford Stoke on Trent. It's fantastic to know that Sam was able to assist you in a friendly and professional manner. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Dean
  • Rating 5.0
    I had a really pleasant experience with Vertu.
    The guy was really nice and professional too.
    Response from Vertu Ford Stoke on Trent
    Hello Vanessa,

    Thank you so much for taking the time to share your experience with us at Vertu Ford Stoke on Trent. We are thrilled to hear that you had a pleasant visit and that our team member provided you with professional and friendly service. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent service
    Response from Vertu Ford Stoke on Trent
    Hello Diane,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Ford Stoke on Trent. Our team is dedicated to providing the best experience possible, and it's always rewarding to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Sam was very professional and helpful. He kept me informed at each stage.

    Response from Vertu Ford Stoke on Trent
    Hello Linda

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Sam provided you with professional and helpful service, keeping you informed every step of the way. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Vertu Ford Stoke on Trent. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Brilliant gentleman well done sam
    Response from Vertu Ford Stoke on Trent
    Dear Lorraine P.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Sam at Vertu Ford Stoke on Trent. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Such an easy process, extremely pleased with how quickly a vehicle was sourced for me, all paperwork was effortless. I’d highly recommend Ford. Thank you to Sam, what a great asset to the business!
    Response from Vertu Ford Stoke on Trent
    Hello Dakota

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the process easy and efficient. It's wonderful to know that Sam was able to assist you so well; we agree that he is indeed a great asset to our team. Your recommendation means a lot to us, and we're delighted that we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Sam was very helpful in placing our order, very happy with the service we received during our visit
    Response from Vertu Ford Stoke on Trent
    Hello Angela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Sam was able to assist you effectively and that you were happy with the service during your visit. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Stoke on Trent.

    Best regards,
    Keith
  • Rating 5.0
    Stuart was fantastic very knowledgeable and made the process easy from start to finish, highly recommend the guys at ford stoke
    Response from Vertu Ford Stoke on Trent
    Hello Jodie

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Stuart was able to provide you with a knowledgeable and seamless experience from start to finish. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience with our team at Vertu Ford Stoke on Trent. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Excellent customer service no issues
    Response from Vertu Ford Stoke on Trent
    Hello Victoria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Vertu Ford Stoke on Trent. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    Excellent service and great team waiting to serve us..
    Response from Vertu Ford Stoke on Trent
    Hello Ilisoni

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service from our team at Vertu Ford Stoke on Trent. Our goal is always to provide the best experience possible, and it's fantastic to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Stoke on Trent
  • Rating 5.0
    Outstanding experience and the sales representative: Sam. Deserves a promotion.
    Response from Vertu Ford Stoke on Trent
    Hello Raymond B.,

    Thank you so much for taking the time to share your experience with us at Vertu Ford Stoke on Trent. We are thrilled to hear that you had an outstanding experience and that Sam provided you with exceptional service. Your kind words and recognition mean a lot to us, and we will certainly pass along your feedback to Sam and the team.

    We are committed to providing the best possible service to all our customers, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme with us.

    Best regards,

    Liza.
  • Rating 5.0
    Very easy & Hassle free. Stewart Hazeldine was very informative & explained the process.
    Response from Vertu Ford Stoke on Trent
    Hello Benjamin

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us was easy and hassle-free. It's wonderful to know that Stewart Haze was able to provide you with all the information you needed and clearly explain the process. We strive to offer the best service possible, and your feedback is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and great advice given.
    Response from Vertu Ford Stoke on Trent
    Hello Victoria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and appreciated the advice given. At Vertu Ford Stoke on Trent, we strive to provide the best service possible, and it's rewarding to know that we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    The whole experience was pleasant and ran smoothly, there was no pressure or hard selling and Stuart was lovely, explained everything thoroughly!
    Response from Vertu Ford Stoke on Trent
    Hello Stephanie,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience at Vertu Ford Stoke on Trent was pleasant and smooth. It's great to know that Stuart made you feel comfortable and provided thorough explanations without any pressure. We strive to offer the best service possible, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Absolutely brilliant can't fault one bit would recommend and will be coming bk thanks so much
    Response from Vertu Ford Stoke on Trent
    Hello John,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Vertu Ford Stoke on Trent. Your recommendation means a lot to us, and we're delighted to know that you'll be returning. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Thanks again for your kind words!

    Best regards,
    Dean
  • Rating 5.0
    Fantastic went through the vehicle controls in detail very happy
    Response from Vertu Ford Stoke on Trent
    Hello Stephen

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience and that our team was able to go through the vehicle controls in detail with you. Your satisfaction is our top priority, and it's great to know that you're very happy with the service you received. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Stoke on Trent!

    Best regards,
    Dean
  • Rating 5.0
    Sam at Vertu Stoke was amazing! He’s made everything so simple for us to change to our next vehicle. Can’t recommend enough!
    Response from Vertu Ford Stoke on Trent
    Hello William,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Sam was able to make the process of changing to your next vehicle so simple and enjoyable. Your recommendation means a lot to us, and we're delighted to have been able to assist you at Vertu Ford Stoke on Trent. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean

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