Motability Scheme at Bristol Street Motors Ford Stoke on Trent

4.8
Rating 4.8
(315 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Ford Stoke on Trent

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Stoke on Trent can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Stoke on Trent on 01782904323 to make an appointment with our Motability specialist.

Contact information

Address
George Eastham Avenue
Trentham Lakes
Stoke ST4 4TU
GB
Phone Number
Call Bristol Street Motors Ford Stoke on Trent on 01782 904323
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Simon Podmore
  • Stewart Hazeldine
  • Jared Boon
  • Sam Gladdy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ashley Taylor
  • Natasha Henry
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Stoke on Trent

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Stoke on Trent

  • Rating 5.0
    Simon was amazing
    Response from Bristol Street Motors Ford Stoke on Trent
    Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Stuart was one of the best explaining everything as we went along, explained the working of the car felt confident leaving the forecourt

    Many thanks
    Response from Bristol Street Motors Ford Stoke on Trent
    Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Excellent
    Response from Bristol Street Motors Ford Stoke on Trent
    Hi Kathleen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent all around service
    Response from Bristol Street Motors Ford Stoke on Trent
    Hi Jordan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you,Many thanks Keith
  • Rating 5.0
    Excellent service
    Response from Bristol Street Motors Ford Stoke on Trent
    Thanks for taking the time to leave us this wonderful 5 star review Nicholas, kind regards, Kerry
  • Rating 5.0
    Excellent service , friendly staff , what more could I ask for x
    Response from Bristol Street Motors Ford Stoke on Trent
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    My appointment was with simon at the stoke branch and honestly from start to finish he was amazing! I was looking for a motorability vechile that was already available and after briefly telling him what i wanted he showed me different cars whilst showing me in depth what each one offered he also talked through what they came with and how much any additional extras cost he had so much knowledge of all the cars and was so easy to talk to he made the whole process of deciding which car to get and completing all the relevant paperwork feel easy! He honestly deserves a medal for the job he does and i would 10/10 recommend him to family/friends he is amazing!
    Response from Bristol Street Motors Ford Stoke on Trent
    Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Very seamless experience , fantastic service I don’t think there could’ve better anywhere .
    Response from Bristol Street Motors Ford Stoke on Trent
    Good afternoon Angela. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    Can't get through to the salesperson though,no matter how many messages I leave.

    Other than that salesman was lovely and helpful.

    Cheers Simon.
    Response from Bristol Street Motors Ford Stoke on Trent
    Good afternoon Nicholas. Thank you for the great score, we are thrilled to learn that you found the salesman to be helpful and lovely. We are sorry you had difficulty getting through. If you would like this issue raised any further, please contact us at digitalcustomerexperience@vertumotors.com quoting ref YXT4ND0703 Kind regards, Dean
  • Rating 5.0
    Simon was very helpful nothing was to much trouble and he sorted me out with my new car quickly and professionally.
    Response from Bristol Street Motors Ford Stoke on Trent
    Good morning Helena. Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Simon was extremely efficient, had all the documents and details to hand.
    Handover went smoothly
    Response from Bristol Street Motors Ford Stoke on Trent
    Good afternoon Katherine. Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent service.Simon and Sam were very helpful and made it easy.
    Response from Bristol Street Motors Ford Stoke on Trent
    Hi Michael, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Simon Many thanks Keith
  • Rating 5.0
    I had such a good person to help me get my motabitiity car back after do long and it was so much easier than I was expecting ot to be.
    Response from Bristol Street Motors Ford Stoke on Trent
    Hi Theresa. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you and you were able to get your Motability car back. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Fantastic from start to finish highly recommend thank you to Jared
    Response from Bristol Street Motors Ford Stoke on Trent
    Thank you so much for your kind words! We are so happy to hear that Jared was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    Excellent work and very professional
    Response from Bristol Street Motors Ford Stoke on Trent
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Simon was excellent, informative, knew what we were after, without pushing us. He took his time even when I was so indecisive.
    He has kept me up to date on progress, and all has ran smoothly.
    Response from Bristol Street Motors Ford Stoke on Trent
    Hi Michelle. Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    Simon couldn't have been more helpful and explained everything fully to make sure we understood perfectly
    Response from Bristol Street Motors Ford Stoke on Trent
    Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Very pleased with the service I had done on my car,only gone for a few hours.Really impressed.
    Response from Bristol Street Motors Ford Stoke on Trent
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Great service and good communication.
    Response from Bristol Street Motors Ford Stoke on Trent
    Good afternoon Andrew. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 4.0
    The lady at first contact was excellent.9
    Response from Bristol Street Motors Ford Stoke on Trent
    Good morning Susan. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew

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