Motability Scheme at Lexus Stoke

Motability Scheme at Lexus Stoke

4.9
Rating 4.9
(33 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:30 - 16:30
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Contact information

Address
Gordon Banks Way
Trentham Lakes
Stoke On Trent ST4 4FD
GB
Get directions
Phone Number
Call Lexus Stoke on 01782 599200
01782 599200
01782 599200
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:30
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Chris Garner
  • James Taylor
  • Joe Chadwick
  • Simon Pyke
  • Nathalie Heath
  • George Rushton
  • Paul Johnson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Zoe Bedson
  • James Manley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Stoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lexus Stoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lexus Stoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lexus Stoke on 01782599200 to make an appointment with our Motability Scheme specialist.

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Reviews at Lexus Stoke

  • Rating 5.0
    The bloke who see to us was amazing he made us feel welcome
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Excellent service from start to finish! Thankyou Peter and the team đź‘Ť
  • Rating 5.0
    Excellent service from start to finish. Thank you.
  • Rating 5.0
    Wonderful service from start to finish
    Excellent experience would highly recommend
  • Rating 5.0
    Helpful and friendly great service
  • Rating 5.0
    I visited a number of dealerships but none gave the service support help and guidance like Lexus in Stoke on trent
  • Rating 5.0
    Very friendly and supportive staff. Took time to explain all the features of my new car. The whole process was smooth and without issues
  • Rating 5.0
    Simon is dealing with my order, and he’s a knowledgeable person , he explained everything to me.
    At all time he was polite and respectful, what a guy.
  • Rating 5.0
    Excellent
  • Rating 5.0
    We had the best experience at Lexus Stoke. The whole team were great but Joe in particular was outstanding. He looked after us from thr beginning to end. The arrangement was so easy and the handover was made very special. Joe is a credit to Lexus Stoke.
  • Rating 5.0
    Well looked after very prompt with car and very helpful many thanks to them.
  • Rating 5.0
    Simon was professional, polite and knowledgeable .
  • Rating 4.0
    Great customer service Sue
  • Rating 5.0
    Great customer service.Very friendly and informative. Would highly recommend. Joyce Wood
  • Rating 5.0
    Excellent service from Joe Chadwick, from deciding that it was a Lexus I wanted had my new car to the hand over of my new car.Joe provided me with frequent up dates on the progress of my car and explained step by step instructions on what I needed to do.A professional, well mannered gentlemen, who answered all our questions regarding the vehicle we had chosen and how the motability scheme works.
  • Rating 5.0
    Very informative pleasant handover
  • Rating 5.0
    Peter was very exceptional. Could not have gone better. Hope to be back again
  • Rating 5.0
    Absolutely amazing. Joe Chadwick couldn’t have been more helpful. The whole experience was awesome. The attention to detail. The Japanese tea, chocolates and champagne were a touch of class. We really felt like valued customers. Top marks.
  • Rating 5.0
    Friendly, knowledgeable and efficient service from Joe

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