Motability Scheme at Stourbridge Motor House Vauxhall
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stourbridge Motor House Vauxhall
We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stourbridge Motor House Vauxhall can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stourbridge Motor House Vauxhall on 01384447970 to make an appointment with our Motability specialist.
Contact information
Address
47 High Street
Amblecote
Stourbridge DY8 4DG
GB
Phone Number
Call Stourbridge Motor House Vauxhall on 01384 447970
01384 447970
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Kevin Lahert
- Scott Wilson
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Tina Palmer
- Daniel Tromans
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stourbridge Motor House Vauxhall
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stourbridge Motor House Vauxhall
- Rating 5.0Oct 30, 2024Brilliant customer service, would highly recommend Stourbridge motor house. I have been kept informed throughout the entire process, from the day I ordered the car to to the day I picked it up. BrilliantResponse from Stourbridge Motor House VauxhallOct 31, 2024Hi Harley, thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 28, 2024Very helpful and experienced no problems at all.Response from Stourbridge Motor House VauxhallOct 28, 2024Thank you for choosing us for your Motability car Christine! We look forward to seeing you again soon. Take care!
- Rating 5.0Oct 18, 2024Perfect in every way!Response from Stourbridge Motor House VauxhallOct 21, 2024Hi Richard, thank you for this great review. Take care.
- Rating 5.0Oct 11, 2024Excellent service, Kevin was very helpful and friendly made us welcomeResponse from Stourbridge Motor House VauxhallOct 11, 2024Thank you for the great review and the feedback on Kevin, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 11, 2024Lovely service and very helpfulResponse from Stourbridge Motor House VauxhallOct 11, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 30, 2024What a lovely gentleman, very helpful and explained all the changeover of my car. Would never change the dealership. I have one closer to me but Stourbridge is amazingResponse from Stourbridge Motor House VauxhallAug 30, 2024Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Aug 29, 2024Brilliant customer service, highly recommendResponse from Stourbridge Motor House VauxhallAug 29, 2024Thank you for your kind words Harley - we're glad to have been of service!
- Rating 5.0Jul 18, 2024The booking of my motability car was easy. The service was undertaken whilst I waited and was done quickly and efficiently. The customer service was excellent and people were very friendly.Response from Stourbridge Motor House VauxhallJul 18, 2024Hi Phillip, we are thrilled to hear how well your experience went with us. Until we see you again, take care.
- Rating 5.0Jun 27, 2024Paul was very polite and friendly, very knowledgeable about my car, all in all a very good experience.Response from Stourbridge Motor House VauxhallJun 27, 2024Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0May 31, 2024Perfect thank you .Response from Stourbridge Motor House VauxhallMay 31, 2024Thank you Phoebe for this kind review, we are glad to have been of service.
- Rating 5.0May 14, 2024Everything went very smooth, all information needed given and explained.Response from Stourbridge Motor House VauxhallMay 14, 2024Hi Sarah, thank you for taking the time to leave this wonderful review. Until we see you again, take care.
- Rating 5.0May 8, 2024Fantastic customer service really helpful and friendly.Response from Stourbridge Motor House VauxhallMay 8, 2024Thank you so much for your kind words! We are so happy to hear that you were provided with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 4.0Apr 23, 2024Service fine . Communication not great but never is when servicedResponse from Stourbridge Motor House VauxhallMay 28, 2024Hi Phoebe, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your concerns onto the management team at the dealership
- Rating 5.0Apr 12, 2024Very happy with the service I receivedResponse from Stourbridge Motor House VauxhallApr 12, 2024Hi Helen, we are delighted to hear how well your experience with us went. Take care.
- Rating 5.0Mar 7, 2024Paul was brilliant he explained everything really wellResponse from Stourbridge Motor House VauxhallMar 8, 2024Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 2, 2024Dealer was friendly and knowledgeable.Response from Stourbridge Motor House VauxhallFeb 5, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 22, 2024All the staff were very helpful and friendly throughout my stayResponse from Stourbridge Motor House VauxhallJan 22, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 2.0Dec 28, 2023Incredibly frustrating and poor sadly car arrived at the dealer the 8th through difficulties with the dealer I eventually received the car on the 27th?Response from Stourbridge Motor House VauxhallJan 15, 2024Hi Nicholas, please accept my apologies for any inconveniences that may have been caused. Motability requires a 4-day window for deliveries. Your patience during this process is appreciated, and we're committed to improving our services. Thank you for choosing us.
- Rating 5.0Dec 14, 2023Excellent customer service
Friendly and helpfulResponse from Stourbridge Motor House VauxhallDec 15, 2023Thank you for your kind words - we're glad to have been of service! We are so happy to hear you had such a great experience. - Rating 4.0Dec 10, 2023It’s a long time to wait for your new car but I’m happy about itResponse from Stourbridge Motor House VauxhallDec 11, 2023Hi Ronald, thanks for your patience and positive outlook! We're glad you're excited about your new car. All the best