Motability Scheme at Stourbridge Motor House Vauxhall

4.8
Rating 4.8
(127 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Stourbridge Motor House Vauxhall

We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stourbridge Motor House Vauxhall can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stourbridge Motor House Vauxhall on 01384447970 to make an appointment with our Motability specialist.

Contact information

Address
47 High Street
Amblecote
Stourbridge DY8 4DG
GB
Phone Number
Call Stourbridge Motor House Vauxhall on 01384 447970
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kevin Lahert
  • Scott Wilson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tina Palmer
  • Daniel Tromans
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stourbridge Motor House Vauxhall

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stourbridge Motor House Vauxhall

  • Rating 5.0
    Very helpful and professional
    Response from Stourbridge Motor House Vauxhall
    Good morning Kerry,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and professional. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to contact us. We look forward to seeing you again!
  • Rating 5.0
    Friendly, efficient, professional
    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words Rachel - we're glad to have been of service! We look forward to seeing you again the future. All the best and take care!
  • Rating 5.0
    All very friendly
    Response from Stourbridge Motor House Vauxhall
    Dear Madeleine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very friendly. Providing excellent customer service is a top priority for us at Stourbridge Motor House Vauxhall, and your feedback is greatly appreciated.
  • Rating 5.0
    The service provided was excellent, profetional and supportive
    Response from Stourbridge Motor House Vauxhall
    Good morning Andrew,

    Thank you so much for taking the time to share your positive experience with us at Stourbridge Motor House Vauxhall. We are thrilled to hear that you found our service to be excellent, professional, and supportive. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the highest standard of service to all our customers.

    We are delighted to have been able to assist you with your mobility needs and look forward to serving you again in the future. If you have any further questions or require additional support, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    [Your Name]
    Stourbridge Motor House Vauxhall Team
  • Rating 5.0
    Very efficient friendly etc

    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words Victor; we're glad to have been of service!
  • Rating 5.0
    Easy to understand and quicl to help us wiith the added need to get out of scooter contract.
    Response from Stourbridge Motor House Vauxhall
    Hello Emma,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service easy to understand and that we could assist you quickly with your scooter contract needs.
    If you have any more questions or need further assistance in the future, we are here to help! We look forward to seeing you again! Take care
  • Rating 5.0
    Absolutely brilliant
    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words Ryan - we're glad to have been of service and that the handover was absolutely brilliant; all the best and take care!
  • Rating 5.0
    Very helpful and polite Kevin the sales man was very helpful and gave good advice
    Response from Stourbridge Motor House Vauxhall
    Hello John,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Kevin was able to assist you effectively and provide you with helpful advice.
    If you have any further questions or need additional assistance, please don't hesitate to call us. We look forward to seeing you again in the future.
  • Rating 4.0
    Brilliant as per, very cheerful,extremely helpful lovely staff, always have been in the 3 years ive had the car, Thank you.
    Response from Stourbridge Motor House Vauxhall
    Thank you so much for your kind words Jan! We are so happy to hear that the staff provided you with excellent service. We strive to ensure that all of our customers receive the best possible service and it's great to hear that has been the case for the last 3 years. Thank you again for your positive review!
  • Rating 5.0
    Very helpful.
    Response from Stourbridge Motor House Vauxhall
    Good afternoon Victor.

    Thank you for leaving us a 5 star rating! We are glad to hear that our Motability Specialist was helpful during your application with them! We look forward to welcoming you back in the future. Until then, please take care, and all the best!
  • Rating 5.0
    Nice people and very helpful good customer service
    Response from Stourbridge Motor House Vauxhall
    Thank you for the great review and the feedback on our team John, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very satisfied they picked up the car and dropped it off very professional and very happy
    Response from Stourbridge Motor House Vauxhall
    Good morning Holly,

    Thank you so much for taking the time to share your positive experience with us at Stourbridge Motor House Vauxhall. We are thrilled to hear that you were very satisfied with our service, especially with the car pick up and drop off process. Our team strives to provide professional and efficient service, and it’s wonderful to know that we met your expectations.
  • Rating 5.0
    Very Very good and it was a pleasure dealing with him
    Response from Stourbridge Motor House Vauxhall
    Hello Jamie,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a very good experience with us at Stourbridge Motor House Vauxhall. It was truly a pleasure to assist you, and your kind words mean a lot to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
  • Rating 5.0
    Very helpful
    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words Victor; we're glad to have been of service! All the best and take care.
  • Rating 5.0
    Brilliant he told me everything I needed to know thank you Kevin
    Response from Stourbridge Motor House Vauxhall
    Hello Stanley,

    Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Kevin was able to provide you with all the information you needed. If you have any more questions or need further assistance, please don't hesitate to call. We look forward to seeing you again in the future. All the best and take care!
  • Rating 5.0
    Very good service
    Response from Stourbridge Motor House Vauxhall
    Hello Stuart W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received very good service during your visit to Stourbridge Motor House Vauxhall. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Great kav was very good helped every thing I needed he did really great 10/10
    Response from Stourbridge Motor House Vauxhall
    Thank you so much for your kind words Majid! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great service. Feel very well looked after. Everything explained in detail. Credit to Kevin. Extremely pleased
    Response from Stourbridge Motor House Vauxhall
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Kev went the extra mile to ensure I was happy, even put a nice amount of fuel in my new car for me
    Response from Stourbridge Motor House Vauxhall
    Thank you for the great review and the feedback on Kev, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 3.0
    The video was bad sound they arrives 2hra early
    Otherwise good
    Response from Stourbridge Motor House Vauxhall
    Hello Charlie, thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that, overall, your experience was positive. Your feedback is invaluable, and we will use it to improve our services and ensure a better experience for all our customers. Take care.

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