Motability Scheme at Stourbridge Motor House Vauxhall

4.8
Rating 4.8
(72 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Stourbridge Motor House Vauxhall

We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stourbridge Motor House Vauxhall can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stourbridge Motor House Vauxhall on 01384447970 to make an appointment with our Motability specialist.

Contact information

Address
47 High Street
Amblecote
Stourbridge DY8 4DG
GB
Phone Number
Call Stourbridge Motor House Vauxhall on 01384 447970
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Jones
  • Kevin Lahert
  • Scott Wilson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tina Palmer
  • Daniel Tromans
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stourbridge Motor House Vauxhall

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stourbridge Motor House Vauxhall

  • Rating 5.0
    Very happy with the service I received
    Response from Stourbridge Motor House Vauxhall
    Hi Helen, we are delighted to hear how well your experience with us went. Take care.
  • Rating 5.0
    Paul was brilliant he explained everything really well
    Response from Stourbridge Motor House Vauxhall
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Dealer was friendly and knowledgeable.
    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    All the staff were very helpful and friendly throughout my stay
    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words - we're glad to have been of service!
  • Rating 2.0
    Incredibly frustrating and poor sadly car arrived at the dealer the 8th through difficulties with the dealer I eventually received the car on the 27th?
    Response from Stourbridge Motor House Vauxhall
    Hi Nicholas, please accept my apologies for any inconveniences that may have been caused. Motability requires a 4-day window for deliveries. Your patience during this process is appreciated, and we're committed to improving our services. Thank you for choosing us.
  • Rating 5.0
    Excellent customer service
    Friendly and helpful
    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words - we're glad to have been of service! We are so happy to hear you had such a great experience.
  • Rating 4.0
    It’s a long time to wait for your new car but I’m happy about it
    Response from Stourbridge Motor House Vauxhall
    Hi Ronald, thanks for your patience and positive outlook! We're glad you're excited about your new car. All the best
  • Rating 5.0
    Great Customer Service
    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service
    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words Trace - we're glad to have been of service!
  • Rating 5.0
    Paul was very helpful,
    Response from Stourbridge Motor House Vauxhall
    Hi Martin, thank you for leaving such a wonderful review. Take care.
  • Rating 5.0
    Great customer service we were thinking of going to Worcester but having been to Stourbridge motor house and helped by Paul jones about our Motability car we are staying with them for our other Motability car change
    They were very helpful and friendly
    Have recommended them to family .
    Response from Stourbridge Motor House Vauxhall
    Hi Ryan, thank you for the great review and the feedback on Paul and the team, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Gentlemen very polite very king very polite very happy with the service Rachel Rowe on behalf of holly Rowe jarosinski thank you
    Response from Stourbridge Motor House Vauxhall
    Hi Holly, we are happy to hear your experience with us was a 5-star one. Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The service and care aswell as giving information we have received since joining motability brilliant job very quickly dealt with and sorted highly recommended
    Response from Stourbridge Motor House Vauxhall
    Good morning Sheilagh, thank you for leaving such a wonderful review. We are glad to hear we exceeded your expectations, take care.
  • Rating 5.0
    Brilliant customer service from Paul nothing was to much.
    Response from Stourbridge Motor House Vauxhall
    Hi Denise, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Paul, we hope to see you again soon! Kind regards,
  • Rating 5.0
    Great customer service
    Response from Stourbridge Motor House Vauxhall
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Good customer service
    Response from Stourbridge Motor House Vauxhall
    Hi Ellis, thank you for this 5-star review. Take care.
  • Rating 5.0
    Brilliant handover, explained everything.
    Response from Stourbridge Motor House Vauxhall
    Thank you Mark for such a great review, happy motoring.
  • Rating 5.0
    Great service
    Response from Stourbridge Motor House Vauxhall
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Good, friendly advice & knowledge of products.
    Easy , non-taxing procedure.

    Highly recommend
    Response from Stourbridge Motor House Vauxhall
    Hi Richard, thank you for taking the time to leave us a high-star review. Please do let us know if there is anything we could do to improve. Take care.
  • Rating 5.0
    Excellent service
    Response from Stourbridge Motor House Vauxhall
    Hi Kelly, we really appreciate you taking the time to leave us such a high rating. All the best :)

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