Motability Scheme at Johnsons Škoda Stourbridge

4.9
Rating 4.9
(99 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Johnsons Škoda Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons Škoda Stourbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons Škoda Stourbridge on 01384396600 to make an appointment with our Motability specialist.

Contact information

Address
82 Stourbridge Road
Lye
Stourbridge DY9 7DE
GB
Phone Number
Call Johnsons Škoda Stourbridge on 01384 396600
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Emma Cooper
  • Nick Hastings
  • Harry Currier
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Scott Dean
  • Chloe Biddlestone
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons Škoda Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Johnsons Škoda Stourbridge

  • Rating 5.0
    Very helpful and friendly
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Friendly professional and helpful.
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 3.0
    Timekeeping let them down.
    Response from Johnsons Škoda Stourbridge
    We're sorry to hear that our timekeeping fell short of your expectations. Punctuality is important to us, and we apologize for any inconvenience caused by this lapse. Your feedback is valuable, and we'll address this issue to ensure it doesn't happen again in the future. If there's anything specific you'd like us to address or if you have any further concerns, please don't hesitate to reach out. We appreciate your understanding and the opportunity to improve our service.
  • Rating 5.0
    Friendly and helpful made the process easy
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Nick was amazing and explained everything clearly to me and showed me how to use the entertainment system.
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    The sales person Emma was excellent can't fault her in the slightest, kept me updated explained everything and was very patient. Thanks Emma!
    Response from Johnsons Škoda Stourbridge
    Thank you for your kind words about Emma! We're delighted to hear that she provided excellent service and exceeded your expectations. Keeping you updated, explaining everything thoroughly, and demonstrating patience are all important aspects of the customer experience, and we're glad Emma delivered on all fronts. We'll be sure to pass on your appreciation to her. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
  • Rating 5.0
    Harry was great kept in informed all the time couldn't do enough for me thank you harry
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Kind and understanding helpful
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Excellent experience
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Excellent
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Nick was amazing from start to finish, with ordering the car, changing the order, he was always updating us. Always available for questions. When we came to collect the car Nick was brilliant, reassuring, and went the extra mile as he has done all the way through the process. He reassured us about everything and said we can contact him anytime for advice. Nick is a credit to Skoda and we hope we can deal with Nick in the future when we need to renew our car. A star customer service.
    Response from Johnsons Škoda Stourbridge
    That's absolutely wonderful to hear about your experience with Nick! His dedication to providing exceptional service throughout the entire process, from ordering the car to the collection, is truly commendable. We're delighted that Nick's support, reassurance, and willingness to go the extra mile made such a positive impact. It's fantastic that he left such a lasting impression, and we will make sure to pass on your kind words. If there's anything else we can assist you with or when it's time to renew your car, don't hesitate to reach out to Nick or us. Thank you for sharing your fantastic feedback!
  • Rating 5.0
    Made it very easy
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Great customer service
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Emma was absolutely brilliant, took us out in an automatic which we had never driven before.
    Emma answered all the questions we had and kept us updated every 2week until the car arrived and made us feel so comfortable and welcome, would recommend to anyone
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 4.0
    Very nice people unfortunately they don't all know how the Motability scheme works which was an overnight worry
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Nick has been really good with the whole application process and helping us from day one, nothing has been too much trouble to help us, can't thank him enough and cannot wait to pick the car up
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Very pleasant to deal with, I would definitely recommend
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Excellent customer service from sales department. Nick Hastings went above and beyond just as he did last time I ordered a new vehicle from him. Once again the ultimate customer experience.
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Excellent customer service, sam bimson was very welcoming and friendly, helped me choose the best car for me, mark H
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Great customer service
    Response from Johnsons Škoda Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!

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