Motability Scheme at Steven Eagell Toyota Stourbridge

Motability Scheme at Steven Eagell Toyota Stourbridge

4.9
Rating 4.9
(79 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Brettell Lane, Amblecote
Stourbridge DY8 4BP
GB
Phone Number
Call Steven Eagell Toyota Stourbridge on 01384 505406
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Fawaz Hassan
  • Mnahill Ahmad
  • Chukwunonso Vitalis Ogunwa
  • Lakesh Paul
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • James Stevenson
  • Nicola Greenfield
  • Josh Hull
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Steven Eagell Toyota Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Stourbridge can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Stourbridge on 01384505406 to make an appointment with our Motability Scheme specialist.

Reviews at Steven Eagell Toyota Stourbridge

  • Rating 5.0
    Absolutely fantastic
    Response from Steven Eagell Toyota Stourbridge
    Dear Maria K.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely fantastic experience with us at Steven Eagell Toyota Stourbridge. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Good customer service
    Response from Steven Eagell Toyota Stourbridge
    Hello Surinder K.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our customer service at Steven Eagell Toyota Stourbridge. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Incredible
    Always answers questions whn needed
    Response from Steven Eagell Toyota Stourbridge
    Hello Ameen, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an incredible experience with us at Toyota Stourbridge. It's great to know that we were able to answer your questions whenever needed. Your feedback is invaluable to us, and we are delighted to have earned a 5-star rating from you. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
  • Rating 4.0
    Didnt really offer much information about the car
    Response from Steven Eagell Toyota Stourbridge
    Dear Sharon, Thank you for taking the time to leave a review and for giving us a 4-star rating. We appreciate your feedback and are sorry to hear that you felt we didn't offer much information about the car. At Toyota Stourbridge, we strive to provide comprehensive details to help our customers make informed decisions. Your input is invaluable to us, and we would love the opportunity to address any specific questions or concerns you might have. Please feel free to reach out to us directly, and we will be more than happy to assist you further. Thank you once again for your feedback, and we hope to serve you better in the future.
  • Rating 5.0
    everything was great, the staff was super nice and they could give me all the information I needed
    Response from Steven Eagell Toyota Stourbridge
    Hello Seba, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Toyota Stourbridge. Our team takes pride in providing excellent service and ensuring that our customers have all the information they need. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Very good experience. All staff are friendly.
    Response from Steven Eagell Toyota Stourbridge
    Dear Colin, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us at Toyota Stourbridge. Our team takes great pride in providing friendly and helpful service, and it’s always rewarding to know that we’ve met your expectations. Your feedback is invaluable to us, and we are delighted to have earned a 5-star rating from you. If there is anything else we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to welcoming you back in the future!
  • Rating 5.0
    Brilliant
    Response from Steven Eagell Toyota Stourbridge
    Hi Dwayne, thank you so much for your brilliant review! We're thrilled to hear that you had a great experience with us at Steven Eagell Toyota Stourbridge. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.
  • Rating 5.0
    Fantastic
    Response from Steven Eagell Toyota Stourbridge
    Thank you Dwayne, come back and visit anytime.
  • Rating 2.0
    Stourbridge Toyota dealership are very rude
    Response from Steven Eagell Toyota Stourbridge
    Thank you for posting a review Ansab and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Excellent customer service.
    Response from Steven Eagell Toyota Stourbridge
    Thank you so much for your kind words, Muhammad. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Professional caring service.from pick up to being returned afterwards beautifuly clean.kept in the loop at all times.5 star
    Response from Steven Eagell Toyota Stourbridge
    Hi John, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Really lovely showed us how to use the car down load the app lovely man
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Ann-Marie. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Excellent friendly service
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Alison. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Lovely staff really welcoming and very helpfull
    Response from Steven Eagell Toyota Stourbridge
    Thank you so much for your kind words, Ann-Marie. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Very helpful service
    Response from Steven Eagell Toyota Stourbridge
    Thank you Colin for your positive review. We look forward to your next visit.
  • Rating 5.0
    All staff are very friendly and helpful I am very pleased with their support
    Response from Steven Eagell Toyota Stourbridge
    Hi Andrea, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent service and friendly staff. Very informative and helpful
    Response from Steven Eagell Toyota Stourbridge
    Thank you so much for your kind words, Alison. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Absolutely amazing, from Dropping car off till picking up.
    All staff were exceptional!
    I couldn't be happier.
    Thank you all
    Response from Steven Eagell Toyota Stourbridge
    Hi Jenny, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Good deal me excelent
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Bushra. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Excellent no hassle service and great cleaning team thank you
    Response from Steven Eagell Toyota Stourbridge
    Hi Sean, we're happy to hear you had an excellent service! Please come see us again soon.

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