Motability Scheme at Steven Eagell Toyota Stourbridge

Motability Scheme at Steven Eagell Toyota Stourbridge

4.9
Rating 4.9
(20 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Brettell Lane, Amblecote
Stourbridge DY8 4BP
GB
Phone Number
Call Steven Eagell Toyota Stourbridge on 01384 505406
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Max Allen
  • Mnahill Ahmad
  • Iain Walker
  • Chukwunonso Vitalis Ogunwa
  • Lakesh Paul
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • James Stevenson
  • Nicola Greenfield
  • Josh Hull
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Steven Eagell Toyota Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Stourbridge can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Stourbridge on 01384505406 to make an appointment with our Motability Scheme specialist.

Reviews at Steven Eagell Toyota Stourbridge

  • Rating 5.0
    Very good
    Response from Steven Eagell Toyota Stourbridge
    Thank you so much for your kind words, Aliakbar. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    It was great
    Response from Steven Eagell Toyota Stourbridge
    Hi Michael, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Em has been friendly helpful and showed me everything I needed to and helped me set things up in the car
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Jude. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Ian was so knowledgable and fantastic communication through the process. Nothing too small or no question silly and the experience was a breeze!
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Abigail. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Excellent
    Response from Steven Eagell Toyota Stourbridge
    Hi Marie, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent as usual. Picked up the car, had it serviced, cleaned and back in the afternoon.
    Response from Steven Eagell Toyota Stourbridge
    Hi Leonie, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Simple and straightforward, so helpful
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us James. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Friendly staff and did a great job.thankyou.
    Response from Steven Eagell Toyota Stourbridge
    Hi Joanne, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 4.0
    Sales was great . Thanks to v.
    Parking due redevelopment is a nightmere and caused issues .
    5 for sales , 3 for parking and attitude
    Response from Steven Eagell Toyota Stourbridge
    Thank you for posting a review Radcliffe and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Fantastic service thanks for all your help and support 👍
    Response from Steven Eagell Toyota Stourbridge
    Thank you so much for your kind words, Laylah. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Fantastic experience all around. The team are so lovely to deal with. I will definitely be coming back.
    Response from Steven Eagell Toyota Stourbridge
    Hi Josh, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Great service
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Daniel. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Quite brilliant experience, time taken to fully explain car and scheme, cheers James.
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us John. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Great experience from James, he kept me informed of progress, far better than what I experienced from Toyota Marshal which the dealership was before, No communication or call backs from them after waiting for 16 months for my new car
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Adrian. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    James always kept in touch and updated me. He showed me how things worked within the car.
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Kelly. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Fantastic service, very thorough and helpful during the process of choosing a car, highly recommended.
    Response from Steven Eagell Toyota Stourbridge
    Thank you so much for your kind words, Jodie. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Excellent friendly and professional service. Kept up-to-date as needed. Thank you James 😊
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Celia. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    I am very happy with the service I have received from your showroom when I walked in the lady welcomed me and offered me a drink and then James went through all the details of my new car but I was a little unsure of the differences so I rang and asked if James would spend a little while just making sure that I understand I am a pensioner and I know that I don't take all the details in first time but James went through everything with me and I feel much happier now. So thank you very much.
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Andrea. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Kind caring and very helpful salesman
    Response from Steven Eagell Toyota Stourbridge
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Patricia. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Customer service was excellent, polite and respectful, highly recommend
    Response from Steven Eagell Toyota Stourbridge
    Hi Shane, we're happy to hear you had an excellent service! Please come see us again soon.

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