Motability Scheme at Inchcape Mercedes-Benz of Stratford

4.1
Rating 4.1
(6 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 12:00 - 16:00

Contact information

Address
Warwick Road
Black Hill
Stratford-Upon-Avon CV37 0PF
GB
Phone Number
Call Inchcape Mercedes-Benz of Stratford on 01789 731188
Email
Reviews
Visit dealer website

Service centre details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 12:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday12:00 - 16:00

Motability service specialists:

  • Richard Peachey
  • Olivia Latchford
  • Leah-Anna Young
We recommend calling and booking an appointment before visiting.

Accessibility features at Inchcape Mercedes-Benz of Stratford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Mercedes-Benz of Stratford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Inchcape Mercedes-Benz of Stratford can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Inchcape Mercedes-Benz of Stratford on 01789731188 to make an appointment with our Motability specialist.

Reviews at Inchcape Mercedes-Benz of Stratford

  • Rating 5.0
    Good customer care. Happy with my car service
    Response from Inchcape Mercedes-Benz of Stratford
    Thank you, Sonia, so much for your kind words! We're thrilled to hear that you're satisfied with the service you received. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support!
  • Rating 5.0
    A huge thank you to Shauna and all the team
    Response from Inchcape Mercedes-Benz of Stratford
    Hello Saeed R.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great customer service. Very friendly
    Response from Inchcape Mercedes-Benz of Stratford
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 2.0
    Fantastic, but they didn’t take the service light off, so it keeps coming up on the dash board!!
    Response from Inchcape Mercedes-Benz of Stratford
    We are disappointed that you felt you had to give a 2* rating, please be assured this is not what we would hope to achieve, should you require any assistance we are here at tellusmore@inchcape.co.uk
  • Rating 3.0
    Car was ready on time and general experience was good, but was disappointed that they had missed a couple of points I had added at handover. This meant I was sitting around waiting around 45 minutes while the car went back into the workshop
    Response from Inchcape Mercedes-Benz of Stratford
    We are sorry to hear that you didn’t receive the level of service we strive to provide or that you deserve. Please be assured that we will use this information to improve our service in the future so thank you for letting us know.
  • Rating 5.0
    Good Job!
    Response from Inchcape Mercedes-Benz of Stratford
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.

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