Motability Scheme at Brayley Nissan Birmingham

Motability Scheme at Brayley Nissan Birmingham

4.8
Rating 4.8
(467 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00

Contact information

Address
127 Chester Road
Streetly
Sutton Coldfield B74 2HE
GB
Phone Number
Call Brayley Nissan Birmingham on 0121 572 8018
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kevin Waite
  • Claire Haywood
  • Gavin Hyde
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jonathan Browne
  • Zoe Higgins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brayley Nissan Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Brayley Nissan Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Brayley Nissan Birmingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Brayley Nissan Birmingham on 0121 572 8018 to make an appointment with our Motability Scheme specialist.

Reviews at Brayley Nissan Birmingham

  • Rating 5.0
    Ken was very approachable, he explained things very well and I walked out knowing everything I needed to know. I would like to say thank you for the pleasant experience.
  • Rating 5.0
    Outstanding customer service from walking through door to test drive and then ordering. A big thank you
    Response from Brayley Nissan Birmingham
    Dear Deborah H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an outstanding experience from the moment you walked through our doors to your test drive and ordering process. Our team at Brayley Nissan Birmingham is dedicated to providing exceptional customer service, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again and wish you many happy miles with your new vehicle.

    Warm regards,

    The Brayley Nissan Birmingham Team
  • Rating 5.0
    Very friendly and kind
    Response from Brayley Nissan Birmingham
    Dear Mehnaz A.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be friendly and kind during your visit to Brayley Nissan Birmingham. Providing exceptional service is our top priority, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Brayley Nissan Birmingham
  • Rating 5.0
    Great customer service throughout!
    Response from Brayley Nissan Birmingham
    Hello Alwin R.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with our customer service at Brayley Nissan Birmingham. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Brayley Nissan Birmingham
  • Rating 5.0
    Claire was brilliant
    Response from Brayley Nissan Birmingham
    Hello Zar B.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that Claire provided you with brilliant service. At Brayley Nissan Birmingham, we strive to ensure our customers have the best experience possible, and it's wonderful to know that Claire met your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayley Nissan Birmingham Team
  • Rating 5.0
    We were first greeted by Danielle who put us immediately at ease. Kevin then helped us to put our motability claim through, he was very helpful and knowledgeable and very friendly, no question was too silly and he put us at ease and explained the whole process to us. Very happy with the service we received.
    Response from Brayley Nissan Birmingham
    Dear Samantha,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Brayley Nissan Birmingham. Danielle and Kevin will be delighted to know that they were able to make you feel at ease and assist you effectively with your Motability claim.

    Providing knowledgeable and friendly service is our top priority, and it’s rewarding to know that we met your expectations. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,
    Brayley Nissan Birmingham Team
  • Rating 5.0
    On time,good communication and very pleasant ☺️
    Response from Brayley Nissan Birmingham
    Hello Peter B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Brayley Nissan Birmingham. It's great to know that our team was able to provide timely service and good communication. Your satisfaction is our top priority, and your kind words mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Brayley Nissan Birmingham Team
  • Rating 5.0
    Very polite and helpful
    Response from Brayley Nissan Birmingham
    Dear Zar B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be very polite and helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayley Nissan Birmingham.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    It was a really good experience gavin was really helpful and went through everything with us and all the buttons in the car
    Response from Brayley Nissan Birmingham
    Dear Siarna G.,

    Thank you so much for taking the time to share your experience with us at Brayley Nissan Birmingham. We are thrilled to hear that you had a positive experience and that Gavin was able to assist you thoroughly. It's wonderful to know that he helped you understand all the features of your car. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    The Brayley Nissan Birmingham Team
  • Rating 3.0
    I thought with a full service the car is clean and wash, I don’t get that or have they stop providing that part of the Service
  • Rating 5.0
    Keven was very helpful, kept us updated through out the process. Thank you very much
    Response from Brayley Nissan Birmingham
    Hello Rafik A.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Keven was able to assist you effectively and keep you updated throughout the process. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Brayley Nissan Birmingham Team
  • Rating 5.0
    The staff were friendly polite and efficient my car was serviced within the day.
    Response from Brayley Nissan Birmingham
    Dear Christine,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff friendly, polite, and efficient, and that your car was serviced within the day. Providing excellent service is our top priority, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayley Nissan Birmingham.

    Best regards,

    The Motability Scheme Team at Brayley Nissan Birmingham
  • Rating 5.0
    Very helpful, knowledgeable & patient.
    Response from Brayley Nissan Birmingham
    Dear Carol M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be helpful, knowledgeable, and patient during your visit. Providing exceptional service is our top priority, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayley Nissan Birmingham.

    Best regards,
    Brayley Nissan Birmingham Team
  • Rating 5.0
    Very efficient and polite. Everything was well organised. Good place to be.
    Response from Brayley Nissan Birmingham
    Hello Pratik,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and polite, and that everything was well organized during your visit. Your kind words mean a lot to us and motivate our team to continue providing the best service possible.

    We look forward to welcoming you back to Brayley Nissan Birmingham in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Brayley Nissan Birmingham Team
  • Rating 5.0
    Excellent service as always. Would not go anywhere else.
    Response from Brayley Nissan Birmingham
    Dear Dawn H.,

    Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We are thrilled to hear that you consistently receive excellent service from us. Your kind words are a great encouragement to our team, and we are delighted to be your preferred choice. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again soon.

    Best regards,
    The Brayley Nissan Birmingham Team
  • Rating 5.0
    My experience was great Claire was amazing,I am dyslexic and she makes sure that I understand everything and her energy was everything 👍
    Response from Brayley Nissan Birmingham
    Dear Antonette,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a great experience at Brayley Nissan Birmingham. Claire is indeed a valued member of our team, and we're delighted to know that she was able to assist you effectively and make your visit enjoyable. Your kind words and perfect rating mean a lot to us.

    We are committed to providing excellent service to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review. We look forward to welcoming you back soon!

    Best regards,

    The Brayley Nissan Birmingham Team
  • Rating 5.0
    Very friendly and staff helped getting a chair for me to sit.
    Response from Brayley Nissan Birmingham
    Dear Bernadine R.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that our staff was able to assist you and make your visit more comfortable by providing a chair. At Brayley Nissan Birmingham, we strive to ensure that every customer feels welcomed and supported, and your feedback is a testament to our team's dedication.

    We truly appreciate your kind words and your perfect rating. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again soon.

    Warm regards,

    The Brayley Nissan Birmingham Team
  • Rating 5.0
    Really nice and very helpful
    Response from Brayley Nissan Birmingham
    Hello Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be really nice and very helpful. At Brayley Nissan Birmingham, we strive to provide the best experience for all our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Brayley Nissan Birmingham
  • Rating 5.0
    Friendly staff helpful,happy with their service service so far..professional and on time no delays.thanks
    Response from Brayley Nissan Birmingham
    Hello Rabie F.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly and helpful, and that you're happy with our service. It's great to know that our professionalism and punctuality met your expectations. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Brayley Nissan Birmingham
  • Rating 5.0
    Great service great staff
    Response from Brayley Nissan Birmingham
    Hello Ethan D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and staff at Brayley Nissan Birmingham. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Brayley Nissan Birmingham

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