Motability Scheme at Johnsons Ford Sutton Coldfield

4.8
Rating 4.8
(54 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Coleshill Road
Sutton Coldfield B75 7BS
GB
Phone Number
Call Johnsons Ford Sutton Coldfield on 0121 311 1133
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • James Ellis
  • Mohammed Shahid Hussain
  • Kirk Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Paul Harrison
  • Lewis Mathew
  • Graham Mills
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons Ford Sutton Coldfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Johnsons Ford Sutton Coldfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons Ford Sutton Coldfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons Ford Sutton Coldfield on 01213111133 to make an appointment with our Motability specialist.

Reviews at Johnsons Ford Sutton Coldfield

  • Rating 5.0
    Excellent service and efficient
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Great service
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    James was brilliant in hand over told us in detail what we needed to know about the car would definitely recommend thank you so much
    Response from Johnsons Ford Sutton Coldfield
    Thank you for sharing your positive experience with James! We're delighted to hear that he provided a brilliant handover, giving you detailed information about the car. Your recommendation means a lot to us, and we're grateful for your kind words. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for choosing us, and we hope you enjoy your new car!
  • Rating 5.0
    Great staff excellent at the job all I needed to no about the car and if it breaks down who to call top job
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Kirk was very nice and helpful
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Be helpful and pleasant staff and good at there job
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Fantastic
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Very good tool around 2 hours to do service was amazing they look after you with cup of tea or coffee very friendly staff
    Response from Johnsons Ford Sutton Coldfield
    Thank you for your positive feedback! We're delighted to hear that you had a very good experience with our service, and that you were impressed with the efficiency and hospitality provided during your visit. Customer satisfaction is our priority, and we're glad that our staff took good care of you. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
  • Rating 5.0
    I did take the time to do honest and detailed review but up on trying to send it, it said that there is an error please try later so unfortunately I lost everything that I had put
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Excellent
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Really helpful, trouble free
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Excellent. Very helpful
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Very patient and took time to answer my questions
    Response from Johnsons Ford Sutton Coldfield
    Hi Amanda,

    We're thrilled to hear about your positive experience! Thank you for taking the time to share your thoughts. We always strive to provide exceptional service, and it's fantastic to know that our patience and dedication to answering your questions made a difference for you.

    If you have any more queries or need further assistance in the future, don't hesitate to reach out. We're here to help!
  • Rating 3.0
    I gave 3 stars instead of 5 as I have been waiting for the USB to be fixed. The car has been in twice still not fixed
    Response from Johnsons Ford Sutton Coldfield
    Hi Simone, Thank you very much for your feedback. We pride ourselves on treating our customers with respect and always demonstrating professionalism. We did a safety recall in September last year, and other than the MOT our service team carried out on Wednesday 20th, we have never had your Kuga in for any other repairs. We are aware that you mentioned a USB fault when bringing your car in on Wednesday, for your waiting MOT appointment., Upon mentioning this our service team did tell you that we would need to book the car in for a diagnosis and provide you with a replacement car whilst we looked into it. If you would like to get in touch with someone about this then please contact Kevin Burns via email - kburns@Johnsonsford.co.uk
  • Rating 5.0
    Amazing customer service with the hole team at Johnson Ford,sutton coldfield. Everyone is welcoming and all have smiles on there faces. SHAHID HUSSAIN was not only a really nice guy, he was very professional, efficient and skilful.His a credit to your company and team. Thank you so much.
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Made picking a car so easy and made me fell comfortable very professional
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Good service
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Great job do thank you
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Absolutely top rate couldn’t have asked for more
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Really good service. Very helpful and efficient.
    Response from Johnsons Ford Sutton Coldfield
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!

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