Motability Scheme at Vertu Kia Barnsley

4.8
Rating 4.8
(118 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Kia Barnsley

We are proud to be associated with the Motability Scheme at our dealership in Barnsley on Pontefract Road and we have a deep understanding of the Scheme and how to deliver the best service to Motability customers.

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Our fully trained Motability Scheme Specialists are here to help find the perfect Kia to suit your needs and to answer any questions that you may have. We'll take you for a test drive and if you choose to place an application, we'll keep you informed every step of the way.
We also have a team of Motability Service Specialists who are here to look after you when your Kia is with us.

Contact Vertu Kia Barnsley on 03449475974 to make an appointment with our Motability specialist.

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Contact information

Address
Oakwell View
Pontefract Road
Barnsley S71 1HH
GB
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Phone Number
Call Vertu Kia Barnsley on 0344 947 5974
0344 947 5974
0344 947 5974
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Tracy Groom
  • Luke Evans
  • Paige Wainwright
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Liz Cherry
  • Becky Firth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Kia Barnsley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Kia Barnsley

  • Rating 4.0
    I’ve given them a four star and not a five star purely because last time the dealership collected it it has now changed hands so they no longer collect it nor wash it before it’s handed back but everything else was fine. 👍
  • Rating 5.0
    Outstanding from start to finish!
    Fantastic team who always go over and above.
  • Rating 5.0
    Excellent service at Kia Vertu in Barnsley. All we had to do was wait for the car to arrive!
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Great customer service.
  • Rating 5.0
    Very quick and hassle free handover
  • Rating 5.0
    Paige was very helpful and answered any questions I had
  • Rating 5.0
    Friendly professional staff and service. Really excellent.
    Thank you
  • Rating 5.0
    Paige was very helpful answered all my questions that I had
  • Rating 5.0
    Fantastic service and super friendly. Chloe has helped me massively in getting my first Motability car. I really appreciate the help and i’m looking forward to receiving my car!
  • Rating 5.0
    Paige was fantastic could not have wished for a better sales person to get the cat from.

    Well done Paige keep up the good work and hope when we come to get another car when this lease ends to deal with you again.
  • Rating 5.0
    A very helpful and friendly team I got just what I wanted.
  • Rating 5.0
    Brilliant waited for car it was done on time very good
  • Rating 5.0
    Everything went to plan, as planned no problems
    Response from Vertu Kia Barnsley
    Hi Raymond - we are pleased to hear about your 5* experience with us.
  • Rating 5.0
    Paige was very helpful and kept us informed of the cars delivery etc
    Will use again
    Response from Vertu Kia Barnsley
    Hi Edwin - thank you for sharing your five-star experience with us. Your comments will be passed back to Paige and the team at Barnsley. We look forward to seeing you again in the future.
  • Rating 4.0
    Very efficient With my car service.
    -2.287838
    Response from Vertu Kia Barnsley
    Thank you for sharing your feedback with us Ian, we're glad to hear you had a great experience with us.
  • Rating 5.0
    Excellent service and very friendly staff.
    Response from Vertu Kia Barnsley
    Hi Luke - we are so happy to hear you had such a great experience. Your feedback is very much appreciated.
  • Rating 5.0
    Mobility scheme and service from Kia was Excellent !!!
    Response from Vertu Kia Barnsley
    HI Joe, thank you for taking the time to leave us a great five star review, it's all part of the service here at Burrows.
  • Rating 5.0
    Great service, listened to what I needed, explained everything
    Response from Vertu Kia Barnsley
    Hi Katherine - thank you for taking the time to leave us a great five-star review, it's all part of the service here at Burrows.
  • Rating 2.0
    Bad customer experience sadly
    Response from Vertu Kia Barnsley
    Hi Ian, we are sorry your experience with us was not 5 star. We are aware you were unhappy with our value for your part exchange so are we correct that this is the reason you felt it was a bad experience? If so, we aim to offer a fair and transparent value based on the vehicle's condition, factors like the lack of service history, a single key, and the warning light affected the valuation. We even suggested alternative options and offered to assist with transportation to make the process more convenient for you, which is a service we don't normally provide but were happy to offer. We can only apologise that we did not meet your expectations on this occasion.

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