Motability Scheme at TrustFord Barnsley

4.8
Rating 4.8
(225 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Barnsley

Motability Scheme at TrustFord Barnsley

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Barnsley on 01226444451 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Wakefield Road
Barnsley S71 1NF
GB
Get directions
Phone Number
Call TrustFord Barnsley on 01226 444451
01226 444451
01226 444451
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sharaz Zulfquar
  • Gemma Winstanley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jordan Nelson
  • Katarzyna Korneluk
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Barnsley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Barnsley

  • Rating 4.0
    The service was great. After collecting my car i found a crease in the back near side door.
    Response from TrustFord Barnsley
    Hello Kieth,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service to be great. However, we're sorry to learn about the crease you discovered on your car's back near side door after collection.

    Please know that we take such matters seriously and would like to address this issue promptly. We invite you to contact us at your earliest convenience so we can discuss how best to resolve this for you. Your satisfaction is important to us, and we appreciate your understanding and patience.

    Thank you once again for your review and for choosing the Motability Scheme at TrustFord Barnsley. We look forward to assisting you further.

    Best regards,

    TrustFord Barnsley Team
  • Rating 5.0
    Very helpful with the process so far.
    Response from TrustFord Barnsley
    Hello Ian,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the process very helpful so far. At TrustFord Barnsley, we strive to provide the best service possible, and it's wonderful to know that we are meeting your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to continuing to support you with your mobility needs.

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Zach was brilliant. Very helpful.
    Response from TrustFord Barnsley
    Hello Joshua,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Zach was able to provide you with the helpful service you deserve. At TrustFord Barnsley, we strive to ensure that every customer has a positive experience, and it's fantastic to know that Zach made a great impression.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Very helpful and friendly and efficient and sorted us out with what we wanted.
    Response from TrustFord Barnsley
    Hello Sophie M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful, friendly, and efficient. It's fantastic to know that we were able to assist you in finding exactly what you needed. Your feedback is incredibly valuable to us, and we truly appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Barnsley Team
  • Rating 4.0
    Had no video sent regarding my car with the service my breaks are mrtal to metal.. and no1 seems to be in a rush.. never any curtesy cars.
    Response from TrustFord Barnsley
    Hello Stacey,

    Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to see you rated us 4 out of 5. However, we're sorry to hear that your car came back muckier than it went. This is not the standard of service we strive to provide, and we apologize for any inconvenience this may have caused.

    Your feedback is important to us, and we'll be looking into this matter to ensure it doesn't happen again. If there's anything further we can do to assist you, please feel free to reach out.

    Thank you for choosing the Motability Scheme at TrustFord Barnsley.

    Best regards,

    [Your Name]
    [Your Position]
    TrustFord Barnsley
  • Rating 5.0
    Really good
    Response from TrustFord Barnsley
    Hello Samuel W.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a really good experience with us at TrustFord Barnsley. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Very courteous and friendly superb in everything
    Response from TrustFord Barnsley
    Hello Katrina,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service courteous and friendly. Your kind words and perfect rating mean a lot to us, and we're delighted to know that we met your expectations in every way. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Excellent experience very professional highly recommend
    Response from TrustFord Barnsley
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at TrustFord Barnsley. Our team strives to provide professional service to all our customers, and your recommendation means a lot to us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Having them collect the car was very convenient
    Response from TrustFord Barnsley
    Hello Zena E.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our car collection service convenient. At TrustFord Barnsley, we strive to make every aspect of your experience as seamless as possible. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    All staff always very professional and friendly.
    Response from TrustFord Barnsley
    Hello John,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our staff to be professional and friendly. Providing excellent service is something we strive for every day, and it’s wonderful to know that we are meeting your expectations. Your feedback is greatly appreciated and will be shared with the team. If there’s anything else we can do for you, please don’t hesitate to let us know.

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Very good thankyou
    Response from TrustFord Barnsley
    Hello Gary,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at TrustFord Barnsley. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Car collected and returned when they said it would be, no problems at all
    Response from TrustFord Barnsley
    Dear Carol W.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with the Motability Scheme at TrustFord Barnsley was smooth and met your expectations. Ensuring timely and reliable service is a top priority for us, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Thanks
    Response from TrustFord Barnsley
    Hello John R.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at TrustFord Barnsley. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Very good service
    Response from TrustFord Barnsley
    Hi John, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with TrustFord Barnsley, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very good customer service and returned car with no problems
    Response from TrustFord Barnsley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    The service was really good , my car was picked up and returned
    Response from TrustFord Barnsley
    Dear Julie W.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were pleased with our service and that the car pick-up and return process met your expectations. At TrustFord Barnsley, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    I try always to go to Barnsley ford as they are brilliant customer service
    Response from TrustFord Barnsley
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Process was made very simple and quick. Sharaz was great and explained everything thoroughly, couldn't recommend him enough.
    Response from TrustFord Barnsley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    decent bunch,no complaints.
    Response from TrustFord Barnsley
    Hello Darren. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very pleasant and knowledgeable young man. Emphasised if I had worries or questions to contact him and he would help
    Response from TrustFord Barnsley
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet

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