Motability Scheme at TrustFord Barnsley

4.8
Rating 4.8
(215 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to TrustFord Barnsley

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Barnsley on 01226444451 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Wakefield Road
Barnsley S71 1NF
GB
Phone Number
Call TrustFord Barnsley on 01226 444451
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Janine Ledger-Mills
  • Sharaz Zulfquar
  • Gemma Winstanley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jordan Nelson
  • Katarzyna Korneluk
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Barnsley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Barnsley

  • Rating 5.0
    Very good thankyou
    Response from TrustFord Barnsley
    Hello Gary,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at TrustFord Barnsley. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Car collected and returned when they said it would be, no problems at all
    Response from TrustFord Barnsley
    Dear Carol W.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with the Motability Scheme at TrustFord Barnsley was smooth and met your expectations. Ensuring timely and reliable service is a top priority for us, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Thanks
    Response from TrustFord Barnsley
    Hello John R.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at TrustFord Barnsley. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    Very good service
    Response from TrustFord Barnsley
    Hi John, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with TrustFord Barnsley, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very good customer service and returned car with no problems
    Response from TrustFord Barnsley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    The service was really good , my car was picked up and returned
    Response from TrustFord Barnsley
    Dear Julie W.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were pleased with our service and that the car pick-up and return process met your expectations. At TrustFord Barnsley, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Barnsley Team
  • Rating 5.0
    I try always to go to Barnsley ford as they are brilliant customer service
    Response from TrustFord Barnsley
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Process was made very simple and quick. Sharaz was great and explained everything thoroughly, couldn't recommend him enough.
    Response from TrustFord Barnsley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    decent bunch,no complaints.
    Response from TrustFord Barnsley
    Hello Darren. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very pleasant and knowledgeable young man. Emphasised if I had worries or questions to contact him and he would help
    Response from TrustFord Barnsley
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Very helpful and good experience
    Response from TrustFord Barnsley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    friendly and informative.
    Response from TrustFord Barnsley
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure TrustFord Barnsley
  • Rating 5.0
    Sales person was really helpful and explained everything really well. Would advise more people to go.
    Response from TrustFord Barnsley
    Thank you so much for your kind words! We are so happy to hear that TrustFord Barnsley were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    Good polite friendly
    Response from TrustFord Barnsley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Very happy for what service I received really pleased with the results and how well I got treated very well indeed thank you 👍
    Response from TrustFord Barnsley
    Hi Mark, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Barnsley, we hope to see you again soon! Kind regards, Janet
  • Rating 4.0
    Overall good...but I was asked if I wanted my car cleaning and vaccing...they only vacced the front and it had been dirtied Gain on the drivers side and mud splashes up the outside..I felt a bit second class.
    Response from TrustFord Barnsley
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.
  • Rating 5.0
    Very good
    Response from TrustFord Barnsley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    They did the mot
    Response from TrustFord Barnsley
    Thank you for your high star rating.
  • Rating 5.0
    Welcoming dealership, I have a very streamlined and amazing experience. I will definitely go back to Ford Barnsley if I get another motability car in three years time.
    Response from TrustFord Barnsley
    Thank you for choosing us for your Motability car, and we are pleased you received our excellent service. We look forward to seeing you again soon.
  • Rating 5.0
    Helpful guy that talked me through it all so easy todo highly recommend 5star service
    Response from TrustFord Barnsley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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