Motability Scheme at TrustFord Barnsley

4.7
Rating 4.7
(20 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
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Welcome to TrustFord Barnsley

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Barnsley on 01226732732 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Wakefield Road
Barnsley S71 1NF
GB
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Phone Number
Call TrustFord Barnsley on 01226 732732
01226 732732
01226 732732
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Roberts
  • Sean Chapman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jordan Nelson
  • Katarzyna Korneluk
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Barnsley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Barnsley

  • Rating 5.0
    Dave has been excellent from me first going in to getting the car ordered. Very helpful and knows his stuff.
    Response from TrustFord Barnsley
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Dave receives the recognition he deserves. Many thanks Janet
  • Rating 5.0
    Excellent customer service, everything was explained in a considerate and efficient way. Was not rushed and given time to ask questions and explore the vehicle. A positive experience.
    Response from TrustFord Barnsley
    Hi Jack, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord. we hope to see you again soon! Kind regards, Janet
  • Rating 1.0
    Poor customer service. I was told what would happen but it didn't happen and the car didn't get valeted
    Response from TrustFord Barnsley
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership, Janet
  • Rating 5.0
    Top bloke David in Motability
    Response from TrustFord Barnsley
    Hi Paul thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with David we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very honest pleasant experience, I am proud to be part of Fords customer base, I can not praise Dave enough (Gentleman who dealt with me) satisfaction Guaranteed. Stexxx E
    Response from TrustFord Barnsley
    Hi Stexxx, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Dave, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very good customer service and made me feel comfortable
    Response from TrustFord Barnsley
    Hello Joanne and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Excellent customer service
    Response from TrustFord Barnsley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 4.0
    Every one is very helpful whenever I take my car into the garage.
    Response from TrustFord Barnsley
    Hi Michael, Thank you for your high star rating. Kind Regards Janet
  • Rating 5.0
    Amazing customer service
    Response from TrustFord Barnsley
    Hello Jack K.. Thank you for taking the time to leave us a five star review about your visit. Janet
  • Rating 5.0
    Very friendly Guy, easy application and friendly team
    Response from TrustFord Barnsley
    Thank you for taking the time to leave us this great 5 star review Stexxx! Kind regards,
  • Rating 5.0
    Outstanding, very friendly, polite, efficient and knowledgeable. I would highly recommend. Thank you for a fantastic service
    Response from TrustFord Barnsley
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received, Many thanks Nigel
  • Rating 5.0
    Dave was great with us made me and my family feel very welcome and was more of a friend than a sales man he got to no me and my family and my needs he was patient and give us a relaxed experience The receptionist Charlotte was also lovely she took the time out to speak with my partner and son while Dave showed me around she dealt with my enquiries brilliantly it was a five star experience from start to finish Charlotte also makes a brilliantly brew
    Response from TrustFord Barnsley
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Da receives the Dave and Charlotte receive the recognition they deserves. Many thanks Nathan
  • Rating 5.0
    Friendly,always helpful,great experience.
    Response from TrustFord Barnsley
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful. Thank you Darren
  • Rating 5.0
    I've bought my last few cars from trust Ford in barnsley and have got to know the guys there...they are the best!! Stacey and Dave go above and beyond to give me the best customer service and this is mainly why I stay loyal to this dealership
    Response from TrustFord Barnsley
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Dave and Stacey receives the recognition they deserves and forward this to the management for you. Thank you Tom
  • Rating 5.0
    Everything is perfect
    Response from TrustFord Barnsley
    Hello Paul S.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Fantastic customer service always happy to help
    Response from TrustFord Barnsley
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks Janet
  • Rating 5.0
    Great customer service . Two gentlemen helped us on two different occasions and both were very helpful
    Response from TrustFord Barnsley
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receive the recognition they deserve and forward this to the management for you. Thank you Janet
  • Rating 5.0
    Good customer service
    Response from TrustFord Barnsley
    Hi Nigel thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Great experience
    Response from TrustFord Barnsley
    Hello Moyosoreoluwa O.. Thank you for taking the time to leave us a review about your visit. Janet
  • Rating 5.0
    Thanks
    Response from TrustFord Barnsley
    Hello Kirsty,

    Thank you for taking the time to leave us a review about your visit.

    Kind Regards
    Jess
Displaying reviews 1 - 3 out of the 20 most recent
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