Motability Scheme at TrustFord Castleford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Castleford
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Castleford on 01977800151 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Junction 32, M62
Park Road
Castleford WF10 4RJ
GB
Phone Number
Call TrustFord Castleford on 01977 800151
01977 800151
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Matthew Swales
- Rosie Murray
We recommend calling and booking an appointment before visiting.
Service centre details 10:00 - 16:00 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
10:00 - 16:00 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 10:00 - 16:00 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Michael Little
- Tim Asquith
- Katy Johnson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Castleford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Castleford
- Rating 5.0Jun 27, 2025Very very nice to talk two
- Rating 5.0May 31, 2025Matt is very knowledgeable and friendly I would definitely recommend himResponse from TrustFord CastlefordJun 2, 2025Dear Anita W.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Matt at TrustFord Castleford. It's great to know that his knowledge and friendly service made such an impression. Your recommendation means a lot to us, and we are delighted to have you as a satisfied customer. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The TrustFord Castleford Team - Rating 5.0May 29, 2025Matt was super friendly, knowledgeable and easy to work with. Helping us find the right car for us and ensuring it met our needs.Response from TrustFord CastlefordMay 29, 2025Hello Amanda,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Matt was able to assist you in finding the perfect car to meet your needs. At TrustFord Castleford, we strive to provide exceptional service, and it's great to know that Matt's friendly and knowledgeable approach made your experience a positive one.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Castleford Team - Rating 5.0May 28, 2025Had no problem booking a test drive and Matthew was extremely helpful and friendly.Response from TrustFord CastlefordMay 29, 2025Hello Patricia,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a seamless experience booking your test drive and that Matthew was able to assist you in a helpful and friendly manner. Your feedback means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at TrustFord Castleford.
Best regards,
The Motability Scheme Team at TrustFord Castleford - Rating 5.0May 19, 2025Great , Katie dealt with everything promptly as I had left it last minute , but she arranged everything for me .Response from TrustFord CastlefordMay 20, 2025Hello Melanie,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Katie was able to assist you promptly and efficiently, even with the last-minute arrangements. Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Castleford Team - Rating 5.0May 19, 2025Excellent service would recommend themResponse from TrustFord CastlefordMay 20, 2025Hello Neil E.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and that you would recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Castleford Team - Rating 5.0May 13, 2025Absolutely have been for years Matt at Trust Ford Castleford always Brilliant to meResponse from TrustFord CastlefordMay 13, 2025Hi Darren,
Thank you so much for your kind words and for taking the time to leave such a positive review. We're thrilled to hear that Matt and the team at TrustFord Castleford have consistently provided you with excellent service over the years. Your feedback is incredibly valuable to us, and we're delighted to know that we've been able to meet your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you in the future.
Best regards,
The TrustFord Castleford Team - Rating 5.0May 10, 2025Very efficient and quick. Man who picked it us was very courteous and polite and the garage finished it early. The car was back at home in the early afternoon. I would recommend the service.Response from TrustFord CastlefordMay 12, 2025Dear Angela S.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be very efficient and quick. At TrustFord Castleford, we strive to provide the best experience possible for our customers, and your feedback is incredibly valuable to us.
If there is anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Castleford Team - Rating 5.0Apr 24, 2025Excellent service highly recommendResponse from TrustFord CastlefordApr 24, 2025Dear Neil E.,
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with our service at TrustFord Castleford. Your recommendation means a lot to us and motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Castleford Team - Rating 5.0Apr 24, 2025Good and friendly staff.Response from TrustFord CastlefordApr 24, 2025Hello Louis J.,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our staff to be good and friendly. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at TrustFord Castleford.
Best regards,
The TrustFord Castleford Team - Rating 5.0Apr 17, 2025Absolutely brilliant from start to finishResponse from TrustFord CastlefordApr 21, 2025Hello Paul,
Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that your experience with us was absolutely brilliant from start to finish. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Castleford.
Best regards,
The TrustFord Castleford Team - Rating 5.0Apr 11, 2025Really easy process. Matt was extremely helpful and friendlyResponse from TrustFord CastlefordApr 11, 2025Hello Jacqueline,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found the process easy and that Matt was able to provide you with helpful and friendly service. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Castleford.
Best regards,
The Motability Scheme Team at TrustFord Castleford - Rating 5.0Apr 10, 2025From start to finish mathew was informative and helpful keeping me updated weeklyResponse from TrustFord CastlefordApr 10, 2025Hello David W.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Mathew was able to provide you with informative and helpful service throughout your experience with us. Keeping our customers updated is a top priority, and it's great to know that Mathew met your expectations. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Castleford Team - Rating 5.0Apr 9, 2025Everything went perfectly car picked up and delivered without any problemsResponse from TrustFord CastlefordApr 9, 2025Thank you so much for your kind words! We are so happy to hear that TrustFord Castleford was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Apr 7, 2025Really helpful, gave us lots of informationResponse from TrustFord CastlefordApr 8, 2025Thank you for choosing us for your Motability car. We look forward to seeing you again soon.
- Rating 5.0Apr 7, 2025GreatResponse from TrustFord CastlefordApr 8, 2025Hello Mary. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Apr 3, 2025GoodResponse from TrustFord CastlefordApr 3, 2025Thank you for your high star rating.
- Rating 5.0Mar 21, 2025Great customer service from Matthew the motability guy.Response from TrustFord CastlefordMar 24, 2025Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 21, 2025Very helpful, friendly and efficient.
It was a good experienceResponse from TrustFord CastlefordMar 24, 2025Thank you for choosing us for your Motability car, and we are pleased to see that everything went smoothly for you. We look forward to seeing you again soon. - Rating 5.0Mar 18, 2025No problems good seviceResponse from TrustFord CastlefordMar 19, 2025Thank you for taking the time to write this 5 star review.
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us at TrustFord Castleford. It's always our goal to ensure our customers feel comfortable and well taken care of, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The TrustFord Castleford Team