Motability Scheme at TrustFord Castleford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Castleford
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Castleford on 01977800151 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Junction 32, M62
Park Road
Castleford WF10 4RJ
GB
Phone Number
Call TrustFord Castleford on 01977 800151
01977 800151
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Matthew Swales
- Rosie Murray
We recommend calling and booking an appointment before visiting.
Service centre details 10:00 - 16:00 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
10:00 - 16:00 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 10:00 - 16:00 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Michael Little
- Andrew Smith
- Tim Asquith
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Castleford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Castleford
- Rating 5.0Dec 19, 2024Excellent from start to finishResponse from TrustFord CastlefordDec 19, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Dec 3, 2024Very good all roundResponse from TrustFord CastlefordDec 3, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 27, 2024Mathew is always a pleasure to deal withResponse from TrustFord CastlefordNov 28, 2024Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Nov 21, 2024A continued first class service.
Professional, efficient and friendly.Response from TrustFord CastlefordNov 21, 2024Thank you for your kind words - we're glad to have been of service! - Rating 5.0Nov 18, 2024Yes very goodResponse from TrustFord CastlefordNov 18, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 5, 2024All the staff was brilliantResponse from TrustFord CastlefordNov 5, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Oct 11, 2024Extremely helpfulResponse from TrustFord CastlefordOct 11, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 8, 2024Al good can’t fault the service I received many thanksResponse from TrustFord CastlefordOct 8, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Sep 9, 2024Very professional and very helpfulResponse from TrustFord CastlefordSep 10, 2024We are so happy to hear our team were professional and helpful. We pride ourselves on driving the standard in customer care and thank you for your 5 star review. Thank you Diane
- Rating 5.0Aug 30, 2024Great staff really pleasant experienceResponse from TrustFord CastlefordSep 1, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 27, 2024Excellent serviceResponse from TrustFord CastlefordAug 27, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 8, 2024Very thorough helpful and professional and an easy processResponse from TrustFord CastlefordAug 9, 2024Thank you so much for your kind words! We are so happy to hear that TrustFord Castleford were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jul 31, 2024Great communication, polite and attentive staff.Response from TrustFord CastlefordJul 31, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 3.0Jul 14, 2024Very over the top customer care.Response from TrustFord CastlefordJul 15, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 5.0Jun 25, 2024Everything great. Car was perfect and also was cleabed inside and out. Matt in the service centre was superb.Response from TrustFord CastlefordJun 25, 2024Thank you for your high star rating. We will pass your comments to management and ensure Matt receives the recognition he deserves. Kind Regards, Janet
- Rating 5.0Jun 1, 2024Easy to book. Easy to get an appointment for the next day. Great customer service and was looked after well whilst I waited.Response from TrustFord CastlefordJun 3, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
- Rating 5.0May 31, 2024Dealt with sufficiently and quicklyResponse from TrustFord CastlefordMay 31, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 29, 2024Very professionalResponse from TrustFord CastlefordMay 29, 2024Thank you for your high star rating.
- Rating 5.0May 24, 2024Very thorough and excellent communication throughout.Response from TrustFord CastlefordMay 24, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
- Rating 5.0May 21, 2024Polite caring .Response from TrustFord CastlefordMay 21, 2024Thank you for your high star rating.