Motability Scheme at TrustFord Castleford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Castleford
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Castleford on 01977800151 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Junction 32, M62
Park Road
Castleford WF10 4RJ
GB
Phone Number
Call TrustFord Castleford on 01977 800151
01977 800151
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Matthew Swales
- Rosie Murray
We recommend calling and booking an appointment before visiting.
Service centre details 10:00 - 16:00 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
10:00 - 16:00 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 10:00 - 16:00 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Michael Little
- Andrew Smith
- Tim Asquith
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Castleford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Castleford
- Rating 5.0Mar 21, 2025Great customer service from Matthew the motability guy.Response from TrustFord CastlefordMar 24, 2025Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 21, 2025Very helpful, friendly and efficient.
It was a good experienceResponse from TrustFord CastlefordMar 24, 2025Thank you for choosing us for your Motability car, and we are pleased to see that everything went smoothly for you. We look forward to seeing you again soon. - Rating 5.0Mar 18, 2025No problems good seviceResponse from TrustFord CastlefordMar 19, 2025Thank you for taking the time to write this 5 star review.
- Rating 5.0Mar 18, 2025Brilliant as always ThankyouResponse from TrustFord CastlefordMar 18, 2025Thank you so much for your kind words! We are so happy to hear that TrrustFord Castleford, were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 14, 202510 out of 10Response from TrustFord CastlefordMar 14, 2025Thank you for your high star rating, we are please that you were happy with the service you received. Kind Regards Janet
- Rating 5.0Mar 13, 2025All good very helpful no complaints thakyouResponse from TrustFord CastlefordMar 14, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Mar 13, 2025Efficient and friendly.Response from TrustFord CastlefordMar 14, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 12, 2025Excellent from start to finishResponse from TrustFord CastlefordMar 13, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 11, 2025
ExcellentResponse from TrustFord CastlefordMar 11, 2025Thank you for your high star rating. - Rating 5.0Mar 10, 2025Very nice chapResponse from TrustFord CastlefordMar 11, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 3, 2025Very polite & kept well informedResponse from TrustFord CastlefordMar 4, 2025Thank you so much for your kind words! We are so happy to hear that TrustFord Castleford were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 3, 2025Excellent very professional not a problem all questions answered could not be easier definitely first classResponse from TrustFord CastlefordMar 3, 2025Hi John, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Castleford, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Feb 20, 2025Very good and helpful 👍 👏 👌 😀 🙂Response from TrustFord CastlefordFeb 20, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 20, 2025Fully informative and great serviceResponse from TrustFord CastlefordFeb 20, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 18, 2025Matt was very knowledgeable, amazing communication and over delivered in every areaResponse from TrustFord CastlefordFeb 18, 2025Thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 17, 2025Matthew is very professional and knowledgable. With my disabilities he put me at ease and allowed me to ask him anything and he put my mind at rest about any concerns I had.
He also watched my service dog whilst I went to the toilet.Response from TrustFord CastlefordFeb 18, 2025Hi Angie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Matthew receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet - Rating 5.0Feb 10, 2025Matt was great no airs and graces explained in lay mans terms he was very goodResponse from TrustFord CastlefordFeb 10, 2025Thank you for choosing us for your Motability car, We are pleased to see that Matt provided an excellent service for you. We look forward to seeing you again soon.
- Rating 5.0Feb 7, 2025Excellent service Thank-you
Mr Vic DanceResponse from TrustFord CastlefordFeb 7, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Jan 31, 2025Excellent from start to finishResponse from TrustFord CastlefordJan 31, 2025Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Janet
- Rating 5.0Jan 28, 2025Greeted promptly and shown to the waiting area which as a coffee machine. On the day of my visit the garage was experiencing an IT problem which delayed my visit .However Connor kept me informed of this and my delay was not a problem. I have used this garage for a number of years and have never been let down .Well done Castleford Trust FordResponse from TrustFord CastlefordJan 30, 2025Thank you so much for your kind words! We are so happy to hear that Connor was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!