Motability Scheme at TrustFord Castleford
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Castleford
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Castleford on 01977603644 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Junction 32, M62
Park Road
Castleford WF10 4RJ
GB
Phone Number
Call TrustFord Castleford on 01977 603644
01977 603644
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Matthew Swales
- Stuart Cartwright
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Tom Wild
- Andrew Smith
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Castleford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Castleford
- Rating 5.0Jun 23, 2022GreatResponse from TrustFord CastlefordJun 24, 2022Hi Terence, Thank you for your high star rating.
- Rating 5.0Jun 21, 2022Very helpful in helping us to choose the right carResponse from TrustFord CastlefordJun 21, 2022Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks Janet
- Rating 5.0Jun 16, 2022Good customer service, shame it took 2 daysResponse from TrustFord CastlefordJun 17, 2022Hello Douglas C.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jun 15, 2022Fantastic matthew swales smooth from start to finishResponse from TrustFord CastlefordJun 15, 2022Hi Teresa, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Matthew, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Jun 10, 2022Very efficient, courteous and professional from start to finishResponse from TrustFord CastlefordJun 10, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0May 26, 2022Very good service at ford keeped me up date with every thingResponse from TrustFord CastlefordMay 27, 2022Thank you for taking the time to write this wonderful review Doreen. We look forward to seeing you again.
- Rating 5.0May 20, 2022Matt is a great motability advisor, very caring. Goes above and beyond.Response from TrustFord CastlefordMay 23, 2022It is great to know that you would rate us as 5 stars Cheryl thank you for taking the time to leave us this great review! Kind regards,
- Rating 5.0May 19, 2022Matthew was so helpful and knowledgeable about the vehicle we chose.Response from TrustFord CastlefordMay 20, 2022It is great to know that you would rate us as 5 stars Melvyn, thank you for taking the time to leave us this great review! Kind regards,
- Rating 5.0May 13, 2022Excellent service.Response from TrustFord CastlefordMay 16, 2022We pride ourselves on our customer services, thank you for completing such a wonderful review Pamela.
- Rating 5.0May 9, 2022Excellent,Matthew Swales at Ford Castleford is the main reason I get a Ford as my mobility car because I know I can trust him.He is patient and knowledgeable and always goes the extra mile 😊Response from TrustFord CastlefordMay 9, 2022Hi Helen, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Matthew receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0May 6, 2022Great service from MatthewResponse from TrustFord CastlefordMay 6, 2022Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Matthew receives the recognition he deserves. Many thanks Janet
- Rating 5.0May 5, 2022Great customer service, handover was excellent, the salesman went through everything, explaining fully all I needed to knowResponse from TrustFord CastlefordMay 5, 2022Hi Frank, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management . Kind regards, Janet
- Rating 5.0May 3, 2022Excellent serviceResponse from TrustFord CastlefordMay 3, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Apr 25, 2022Great service friendly mannerResponse from TrustFord CastlefordApr 25, 2022Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you Janet
- Rating 5.0Apr 14, 2022Absolutely brilliant Mathew was lovely and made me so comfortableResponse from TrustFord CastlefordApr 14, 2022Hi Alan, thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Matthew receives the recognition he deserves and forward this to the management for you. Thank you Janet
- Rating 5.0Apr 13, 2022Excellent hand over Matthew is a credit to ford John BellResponse from TrustFord CastlefordApr 13, 2022Hi John, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Apr 7, 2022ExcellentResponse from TrustFord CastlefordApr 8, 2022Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Castleford receives the recognition they deserves. Many thanks Janet
- Rating 5.0Mar 30, 2022GreatResponse from TrustFord CastlefordMar 31, 2022Hello Rebecca B.
Thank you for taking the time to leave us a review about your visit.
Kind Regards
Jess - Rating 5.0Mar 30, 2022Good serviceResponse from TrustFord CastlefordMar 31, 2022Hello Terence,
Thank you for taking the time to leave us a review about your visit.
Kind Regard
Jess - Rating 5.0Mar 25, 2022Matthew was excellent from start to finishResponse from TrustFord CastlefordMar 28, 2022Hi Gareth P. I am pleased to see that you have a positive experience and thank you for your review.
Displaying reviews 1 - 3 out of the 20 most recent
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