The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Castleford
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Castleford on 01977603644 to make an appointment with our Motability Scheme specialist.
Contact information
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Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 19:00 |
Tuesday | 08:30 - 19:00 |
Wednesday | 08:30 - 19:00 |
Thursday | 08:30 - 19:00 |
Friday | 08:30 - 19:00 |
Saturday | 08:30 - 18:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Matthew Swales
- Rosie Murray
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:30 |
Tuesday | 07:30 - 18:30 |
Wednesday | 07:30 - 18:30 |
Thursday | 07:30 - 18:30 |
Friday | 07:30 - 18:30 |
Saturday | 08:00 - 17:00 |
Sunday | Closed |
Motability service specialists:
- Michael Little
- Andrew Smith
- Tim Asquith
Accessibility features at TrustFord Castleford
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Castleford
- Rating 5.0Mar 28, 2024Friendly and helpful staff.efficient service would recommend using trust ford againResponse from TrustFord CastlefordMar 28, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Mar 25, 2024I am highly satisfied with all aspects of the serviceResponse from TrustFord CastlefordMar 25, 2024Hello Nancy, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Mar 25, 2024Brilliant service even washed and cleaned for usResponse from TrustFord CastlefordMar 25, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Mar 8, 2024Quick and efficient.Response from TrustFord CastlefordMar 11, 2024Hello Andrea W.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Feb 13, 2024Brilliant customer service as always. Even cleaned the car inside and out Thank-You. Mrs Barker.Response from TrustFord CastlefordFeb 14, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Feb 12, 2024Matt could not do enough for us to enclose we leased the best vehicle for usResponse from TrustFord CastlefordFeb 13, 2024Thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 10, 2024Great serviceResponse from TrustFord CastlefordFeb 12, 2024Hello Robert J.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Feb 8, 2024I had my doubts after an horrendous experience with the booking team but the guys at castleford were great 👍Response from TrustFord CastlefordFeb 8, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Feb 1, 2024Excellent handover, fully knowledgeable explanations of the carResponse from TrustFord CastlefordFeb 1, 2024Hi Alan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Castleford, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Jan 25, 2024ExcellentResponse from TrustFord CastlefordJan 25, 2024Thank you for your high star rating.
- Rating 5.0Jan 23, 2024A most agreeable experience. Well looked after. My wife says "excellent coffee"Response from TrustFord CastlefordJan 24, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Jan 18, 2024Excellent serviceResponse from TrustFord CastlefordJan 18, 2024Thank you for your high star rating.
- Rating 5.0Jan 11, 2024Matthew was very polite from start to finish, and he also explained how to use things in the car. I will definitely deal with Ford againResponse from TrustFord CastlefordJan 12, 2024Hi Aileen, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Matthew, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Jan 9, 2024Lucy wasResponse from TrustFord CastlefordJan 9, 2024Thank you for your high star rating.
- Rating 5.0Jan 5, 2024Matt answered all my questions and the whole experience was made easy by Matt.Response from TrustFord CastlefordJan 5, 2024Thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Dec 29, 2023As usual all members of staff who worked on our car and staff who kept us updated on our car was extremely friendly, reliable and courteous.
Can not fault any service we have used.Response from TrustFord CastlefordDec 29, 2023Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet - Rating 5.0Dec 14, 2023Very helpful, pleasant, friendly manner.Response from TrustFord CastlefordDec 14, 2023Thank you so much for your kind words! We are so happy to hear that TrustFord Castleford was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Dec 6, 2023Friendly and helpfulResponse from TrustFord CastlefordDec 6, 2023Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Dec 2, 2023All went well,Mathew was very helpful and informativeResponse from TrustFord CastlefordDec 4, 2023Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Matthew receives the recognition he deserves. Many thanks Janet
- Rating 5.0Nov 21, 2023Great serviceResponse from TrustFord CastlefordNov 22, 2023Thank you for your kind words - we're glad to have been of service!