The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Castleford
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Castleford on 01977800151 to make an appointment with our Motability Scheme specialist.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Matthew Swales
- Rosie Murray
Service centre details 10:00 - 16:00 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 10:00 - 16:00 |
Tuesday | 07:30 - 18:30 |
Wednesday | 07:30 - 18:30 |
Thursday | 07:30 - 18:30 |
Friday | 07:30 - 18:30 |
Saturday | 08:00 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Michael Little
- Andrew Smith
- Tim Asquith
Accessibility features at TrustFord Castleford
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Castleford
- Rating 5.0Oct 11, 2024Extremely helpfulResponse from TrustFord CastlefordOct 11, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 8, 2024Al good can’t fault the service I received many thanksResponse from TrustFord CastlefordOct 8, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Sep 9, 2024Very professional and very helpfulResponse from TrustFord CastlefordSep 10, 2024We are so happy to hear our team were professional and helpful. We pride ourselves on driving the standard in customer care and thank you for your 5 star review. Thank you Diane
- Rating 5.0Aug 30, 2024Great staff really pleasant experienceResponse from TrustFord CastlefordSep 1, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 27, 2024Excellent serviceResponse from TrustFord CastlefordAug 27, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 8, 2024Very thorough helpful and professional and an easy processResponse from TrustFord CastlefordAug 9, 2024Thank you so much for your kind words! We are so happy to hear that TrustFord Castleford were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jul 31, 2024Great communication, polite and attentive staff.Response from TrustFord CastlefordJul 31, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 3.0Jul 14, 2024Very over the top customer care.Response from TrustFord CastlefordJul 15, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 5.0Jun 25, 2024Everything great. Car was perfect and also was cleabed inside and out. Matt in the service centre was superb.Response from TrustFord CastlefordJun 25, 2024Thank you for your high star rating. We will pass your comments to management and ensure Matt receives the recognition he deserves. Kind Regards, Janet
- Rating 5.0Jun 1, 2024Easy to book. Easy to get an appointment for the next day. Great customer service and was looked after well whilst I waited.Response from TrustFord CastlefordJun 3, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
- Rating 5.0May 31, 2024Dealt with sufficiently and quicklyResponse from TrustFord CastlefordMay 31, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 29, 2024Very professionalResponse from TrustFord CastlefordMay 29, 2024Thank you for your high star rating.
- Rating 5.0May 24, 2024Very thorough and excellent communication throughout.Response from TrustFord CastlefordMay 24, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
- Rating 5.0May 21, 2024Polite caring .Response from TrustFord CastlefordMay 21, 2024Thank you for your high star rating.
- Rating 5.0May 20, 2024Great serviceResponse from TrustFord CastlefordMay 21, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 2, 2024Great experience effortless and as never driving a electric he made sure I was comfy and confident before I set offResponse from TrustFord CastlefordMay 2, 2024Hello Oscar, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Apr 24, 2024Excellent service from the moment we walked in to place our order.Response from TrustFord CastlefordApr 24, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Apr 24, 2024Mathew was great explained all about the car answering all our questions great service from him and all the Castleford team. Thank you.Response from TrustFord CastlefordApr 24, 2024Hi Belinda, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Matthew receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Apr 17, 2024Excellent Service from Matthew swales , very polite and informative, definitely will recommend and use again.Response from TrustFord CastlefordApr 18, 2024Hi Pauline, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Matthew, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Apr 17, 2024Matthew was brilliant helping us with are new car can't thank him enoughResponse from TrustFord CastlefordApr 17, 2024Hi Michael, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Matthew, we hope to see you again soon! Kind regards, Janet