Motability Scheme at Stoneacre Ford Cleckheaton

Motability Scheme at Stoneacre Ford Cleckheaton

4.8
Rating 4.8
(25 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 13:30Closed Today

Welcome to Stoneacre Ford Cleckheaton

Our trained Motability specialists are here to support you throughout the duration of your lease.

Stoneacre Ford Cleckheaton can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Stoneacre Ford Cleckheaton on 01274873594 to make an appointment with our Motability specialist.

Contact information

Address
Moorside
Cleckheaton BD19 6JT
GB
Phone Number
Call Stoneacre Ford Cleckheaton on 01274 873594
Reviews
Visit dealer website

Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 13:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 13:30
SundayClosed

Motability service specialists:

  • Gavin Greenwood
  • Steven Turner
  • Natalie Cowman
We recommend calling and booking an appointment before visiting.

Accessibility features at Stoneacre Ford Cleckheaton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Stoneacre Ford Cleckheaton

  • Rating 5.0
    Did what was required
    Response from Stoneacre Ford Cleckheaton
    Hi Katie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brilliant experience from Phil from start to finish. 10/10 would recommend.
    Response from Stoneacre Ford Cleckheaton
    Hi Ben, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brilliant experience from start until now. 10/10 would recommend.
    Response from Stoneacre Ford Cleckheaton
    Hello Ben and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Professional staff with assistance if required
    Well done
    Response from Stoneacre Ford Cleckheaton
    Hi Rebecca, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lee is a brilliant guy made it all so easy great experience will defo recommend
    Response from Stoneacre Ford Cleckheaton
    Hi Adele, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lee was very helpful friendly and professional no faults at all
    Response from Stoneacre Ford Cleckheaton
    Hi Adele, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service, everything was explained in detail. Would highly recommend.
    Response from Stoneacre Ford Cleckheaton
    Hi Michael, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve . We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    The service was done on time but thay didn't clean my car in and out its gard for me as hi am a cancer patient thanks
    Response from Stoneacre Ford Cleckheaton
    Hi Paul, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Great to meet people made me feel really comfortable and was very quick at doing their job. Coffee was great and as I said they were a good team they work together really well the vibe in the showroom where I was that was really really good
    Response from Stoneacre Ford Cleckheaton
    Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lee was amazing from start to finish through the whole process! Even when I was probably doing his head in! He remained with professional through out
    Response from Stoneacre Ford Cleckheaton
    Hi Victoria, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fabulous customer service, wonderful staff and really kept us informed throughout, couldn’t have been better
    Response from Stoneacre Ford Cleckheaton
    Hi Jane, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful, sound empathy for a disabled customer. Please thank the boys at Cleckheaton Moorside for excellent customer care. Thank you.
    Response from Stoneacre Ford Cleckheaton
    Hi Jean, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic friendly service. Would definitely recommend.
    Response from Stoneacre Ford Cleckheaton
    Hi Gary, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good customer service on collection of car. Not to good on keeping me informed
    Response from Stoneacre Ford Cleckheaton
    Hello Jeffrey and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Well treated from them picking car up to info whilst in garage,to dropping of at my home,no complaints at all m haynes
    Response from Stoneacre Ford Cleckheaton
    Hi Michael, Thank you very much for leaving Stoneacre Cleckheaton a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent thank you.
    Response from Stoneacre Ford Cleckheaton
    Hi Gillian, thank you for taking the time to leave Stoneacre Cleckheaton this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 3.0
    Good
    Response from Stoneacre Ford Cleckheaton
    Hi Rebecca, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Car was collected and returned with work completed. Great customer service.
    Response from Stoneacre Ford Cleckheaton
    Hi Tony, Thank you for your feedback about Stoneacre Cleckheaton. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    All organised and a short handover. Excellent
    Response from Stoneacre Ford Cleckheaton
    Hi Katie, Thank you very much for taking the time to leave Stoneacre Cleackheaton this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service.
    Response from Stoneacre Ford Cleckheaton
    Hi Gillian, Thank you for your great review. We’re so happy your visit at Stoneacre Cleckheaton went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office

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