Motability Scheme at Stoneacre Ford Doncaster

4.8
Rating 4.8
(392 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Ford Doncaster

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Ford Doncaster on 01302517465 to make an appointment with our Motability specialist.

Contact information

Address
Unit 1
York Road
Doncaster DN5 8TW
GB
Phone Number
Call Stoneacre Ford Doncaster on 01302 517465
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Charlotte Birchenough
  • Neil Wright
  • Jake Mcadam
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • April Halford
  • Jak Clow
  • Ceirwen Roberts
  • Bridie Murphy
  • Rebecca Kitchen
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Ford Doncaster

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Ford Doncaster

  • Rating 5.0
    Excellent service didn’t mind that I was late and when I went to collect my cat looked brand new and the staff couldn’t be of more help excellent all round
    Response from Stoneacre Ford Doncaster
    Hello Dawn,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Ford Doncaster. Our team always strives to provide the best service possible, and it's great to know that we could accommodate your schedule and that you were pleased with the condition of your car. Your kind words about our staff are truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    Excellent thank you
    Response from Stoneacre Ford Doncaster
    Dear Apfel,

    Thank you so much for your wonderful feedback and for giving us a perfect 5-star rating! We are thrilled to hear that you had an excellent experience with us at Stoneacre Ford Doncaster. Your satisfaction is our top priority, and it's great to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    I would like to recommend the Disability Specialist, Neil Wright, he was very knowledgeable and patient. He gave me some very good info regarding the vehicle.
    I cannot recommend Neil highly enough.
    Response from Stoneacre Ford Doncaster
    Dear Mandy,

    Thank you so much for taking the time to share your positive experience with us at Stoneacre Ford Doncaster. We are thrilled to hear that Neil Wright, our Disability Specialist, was able to assist you with his knowledge and patience. It's wonderful to know that he provided you with valuable information about the vehicle.

    Your recommendation means a lot to us, and we are delighted that Neil made such a positive impression. We will be sure to pass along your kind words to him.

    If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Stoneacre Ford Doncaster Team
  • Rating 5.0
    Great job well done. Friendly staff and reliable. Car serviced well and came back in very clean condition
    Response from Stoneacre Ford Doncaster
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre Ford Doncaster. It's great to know that you found our staff friendly and reliable, and that your car was serviced to your satisfaction and returned in a clean condition.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and support!

    Best regards,
    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    First class service the young lady couldn't do enough for us no big sell just a nice experience
    Response from Stoneacre Ford Doncaster
    Hello Paula,

    Thank you so much for taking the time to share your experience with us at Stoneacre Ford Doncaster. We are thrilled to hear that you received first-class service and that our team member made your visit a pleasant one without any pressure. Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    Very Curtious while I was waiting for my vehicle and came out and explained everything that was done before handing me my keys.
    Response from Stoneacre Ford Doncaster
    Hello Dawn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience while waiting for your vehicle. Our team always strives to provide courteous service and clear communication, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Ford Doncaster.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Went really well so happy with the outcome
    Response from Stoneacre Ford Doncaster
    Dear Gillian,

    Thank you so much for taking the time to share your positive experience with us at Stoneacre Ford Doncaster. We are thrilled to hear that everything went really well and that you are happy with the outcome. Your satisfaction is our top priority, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,


    Stoneacre Ford Doncaster
  • Rating 5.0
    Very helpful very polite very professional..
    Response from Stoneacre Ford Doncaster
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful, polite, and professional. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Ford Doncaster.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Charlotte was absolutely fantastic she went above and beyond for me
    Response from Stoneacre Ford Doncaster
    Dear Beverley,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Charlotte provided you with exceptional service and went above and beyond to assist you. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Ford Doncaster.

    Best regards,

    Stoneacre Ford Doncaster Team
  • Rating 5.0
    Wonderful experienced very knowledgeable extremely helpful answered all our questions and concerns
    Response from Stoneacre Ford Doncaster
    Hello Jayne,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a wonderful experience with us at Stoneacre Ford Doncaster. Our team takes pride in being knowledgeable and helpful, and it's great to know we were able to answer all your questions and concerns. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    Charlotte was fantastic from start to finish ,explained everything through out , we even come to Doncaster from Scunthorpe !
    Response from Stoneacre Ford Doncaster
    Hello Robert,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Charlotte provided you with fantastic service throughout your experience. It's great to know that her explanations were clear and helpful. We truly appreciate you traveling from Scunthorpe to visit us in Doncaster. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience with the Motability Scheme at Stoneacre Ford Doncaster. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    Polite helpful. Work carried out promptly
    Response from Stoneacre Ford Doncaster
    Hello Sara,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team polite and helpful, and that the work was carried out promptly. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Stoneacre Ford Doncaster.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    I had done my homework, so had a good idea of the best car for my needs. Charlotte agreed and the application was straight forward.
    Response from Stoneacre Ford Doncaster
    Dear Alison,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was positive and that Charlotte was able to assist you in finding the perfect car to meet your needs. It's great to know that the application process was straightforward for you. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    Very very nice and helpful and understanding
    Response from Stoneacre Ford Doncaster
    Hello Apfel,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be nice, helpful, and understanding. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    From the start of enquiry to booking the car I liked, the process has been very smooth. The motability at Charlotte was very welcoming and made the whole process enjoyable and relaxing. Would highly recommend
    Response from Stoneacre Ford Doncaster
    Hello Andrew,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your journey from enquiry to booking was smooth and enjoyable. It's wonderful to know that Charlotte made you feel welcomed and relaxed throughout the process. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stoneacre Ford Doncaster
  • Rating 5.0
    Always kind, considerate and helpful
    Response from Stoneacre Ford Doncaster
    Dear Emma,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Stoneacre Ford Doncaster to be kind, considerate, and helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Stoneacre Ford Doncaster
  • Rating 5.0
    Charlotte was fantastic throughout the experience of applying and collecting. If I could give 10 stars I would. Very happy with my first time experience ☺️
    Response from Stoneacre Ford Doncaster
    Dear Kate,

    Thank you so much for your wonderful review! We are thrilled to hear that Charlotte provided you with such a fantastic experience during your application and collection process. Your kind words and perfect rating mean a lot to us, and we're delighted that your first experience with the Motability Scheme at Stoneacre Ford Doncaster was so positive.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    From start to finish everything went super smoothly,Neil took very good care of me and kept me upto date with everything.
    Response from Stoneacre Ford Doncaster
    Hello Jason,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that everything went smoothly and that Neil provided you with excellent care and communication throughout the process. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Ford Doncaster.

    Best regards,
    Motability Scheme Team
  • Rating 5.0
    Neil was fantastic helpful all the way through and made it so easy. Thankyou for all your help and great customer service
    Response from Stoneacre Ford Doncaster
    Dear Olivia,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Neil provided you with fantastic service and made your experience with us so easy and enjoyable. Your kind words and perfect rating mean a lot to our team.

    At Stoneacre Ford Doncaster, we strive to offer the best customer service, and it’s always rewarding to know when we have succeeded. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Stoneacre Ford Doncaster Team
  • Rating 5.0
    Every thing went very well no problems at all.they did what they said.
    Response from Stoneacre Ford Doncaster
    Hello George,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that everything went smoothly and that we met your expectations. Your satisfaction is our top priority, and it's wonderful to know that we delivered on our promises. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Ford Doncaster Team

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