Motability Scheme at Stoneacre Ford Doncaster
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Ford Doncaster
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Contact Stoneacre Ford Doncaster on 01302517465 to make an appointment with our Motability specialist.
Contact information
Address
Unit 1
York Road
Doncaster DN5 8TW
GB
Phone Number
Call Stoneacre Ford Doncaster on 01302 517465
01302 517465
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Charlotte Birchenough
- Neil Wright
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- April Halford
- Ceirwen Roberts
- Bridie Murphy
- Rebecca Kitchen
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Ford Doncaster
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Ford Doncaster
- Rating 5.0Oct 2, 2025Charlotte was very helpful. She showed me where everything was on my new car. I would recommend going to her if you need help.
- Rating 5.0Oct 2, 2025Very helpful and politeResponse from Stoneacre Ford DoncasterOct 3, 2025Hello Karen,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and polite during your visit. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Sep 24, 2025Very professional everything went to schedule. Super friendly advisor even put fuel in the car highly recommendResponse from Stoneacre Ford DoncasterSep 25, 2025Dear Jennifer,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stoneacre Ford Doncaster. Our team takes great pride in providing professional and friendly service, and it's fantastic to know that everything went according to schedule for you. We're also glad that our advisor could assist you by putting fuel in the car. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Sep 23, 2025Exelent service. Verry nice ladyResponse from Stoneacre Ford DoncasterSep 24, 2025Dear Stephen,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service and had a pleasant experience with our team. Your kind words and perfect rating mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Ford Doncaster - Rating 5.0Sep 13, 2025Charlotte explains everything thoroughly
We travel from Scunthorpe to Charlotte as she's fantastic member of Stoneacre !Response from Stoneacre Ford DoncasterSep 15, 2025Dear Robert,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Charlotte has provided you with such a positive experience. It's fantastic to know that her thorough explanations and dedication have made your visits worthwhile, even from Scunthorpe. We truly appreciate your kind words and the perfect rating. Your satisfaction is our top priority, and we are delighted to have Charlotte as a valued member of our team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Sep 4, 2025Polite and very helpfulResponse from Stoneacre Ford DoncasterSep 5, 2025Hello Jake,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team polite and very helpful during your visit. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Ford Doncaster.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 3, 2025From start to finish no hassle it was perfect in our eyesResponse from Stoneacre Ford DoncasterSep 4, 2025Hello Daniel,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was perfect and hassle-free from start to finish. Our team at Stoneacre Ford Doncaster is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Sep 2, 2025I honestly cannot praise the people who helped or the process enough. Perfect service from start to finish, thank youResponse from Stoneacre Ford DoncasterSep 3, 2025Dear Kerrie,
Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us from start to finish. Our team at Stoneacre Ford Doncaster is dedicated to providing exceptional service, and your kind words mean a lot to us. We truly appreciate your feedback and look forward to assisting you again in the future.
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Sep 1, 2025Nobody betterResponse from Stoneacre Ford DoncasterSep 2, 2025Hello Barrie,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Stoneacre Ford Doncaster. Your kind words and perfect rating mean a lot to our team. We strive to provide the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Aug 20, 2025Neil was very helpful, explained everything clearly, showed me how to use the car.Response from Stoneacre Ford DoncasterAug 21, 2025Dear Donna,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Neil was able to assist you effectively and that you found his explanations clear and helpful. It's great to know that you feel confident using your new car. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Ford Doncaster Team - Rating 3.0Aug 18, 2025It went in for a service an MOT and a recall .the paper work I was given when the car was returned still says it need a recall ? So I don’t know if the recall was done even on the service app on the ford site says it still wants a recall ? Very confusing . All the time I’ve had a service in the past the car has always come back with a basic wash and vac but on this occasion that wasn’t even done ? It might be because it was a Friday ? Tried to call the dealer this morning 4 times to ask the question and on all 4 times the phone was not answered so I have given up ? We have ordered another car from the dealer but I’m not to sure now if I ordered it from the right dealer ?Response from Stoneacre Ford DoncasterAug 19, 2025Hello David,
Thank you for taking the time to share your feedback with us. I apologize for the confusion and inconvenience you experienced during your recent service visit. It's important to us that all aspects of your service, including recalls, are completed thoroughly and communicated clearly.
I understand your frustration with the paperwork indicating an outstanding recall and the lack of a wash and vacuum, which you have come to expect. Additionally, I'm sorry to hear about the difficulty you faced in reaching us by phone. We strive to provide excellent service and clearly, we fell short this time.
Please allow us the opportunity to address these issues. I would appreciate it if you could contact us at your earliest convenience, so we can confirm whether the recall was completed and discuss any other concerns you may have. Your satisfaction is important to us, especially as you have chosen to order another vehicle from us.
Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.
Best regards,
Stoneacre Ford Doncaster Team - Rating 4.0Aug 12, 2025No problems apart from giving me a manual curtesy car instead of automatic. Everything else was fineResponse from Stoneacre Ford DoncasterAug 13, 2025Hello Julie,
Thank you for taking the time to share your feedback with us. We're glad to hear that everything else went smoothly during your experience. We apologize for the inconvenience of receiving a manual courtesy car instead of an automatic. Your feedback is invaluable, and we'll make sure to address this issue to improve our service in the future.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Aug 12, 2025Neil was amazing at explaining things clearly and going step by step so I understood everything.Response from Stoneacre Ford DoncasterAug 12, 2025Dear Donna,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Neil was able to assist you effectively and make your experience with us a positive one. At Stoneacre Ford Doncaster, we strive to ensure that our customers feel informed and supported throughout their journey with the Motability Scheme. Your feedback is greatly appreciated and will be shared with Neil and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Jul 31, 2025Every member of staff are polite and very helpful 10/10 from meResponse from Stoneacre Ford DoncasterAug 1, 2025Dear Josephine,
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our staff to be polite and helpful. Your kind words and high rating mean a lot to our team at Stoneacre Ford Doncaster.
We always strive to provide the best service possible, and your feedback helps us to continue improving. If there's anything specific you think we could do to earn that extra star, please feel free to let us know. We value your input and are committed to ensuring your experience with the Motability Scheme is exceptional.
Thank you once again for your support and for choosing us for your mobility needs.
Best regards,
Stoneacre Ford Doncaster Team - Rating 5.0Jul 31, 2025Very polite and explained everything perfectly nothing was too much troubleResponse from Stoneacre Ford DoncasterAug 1, 2025Dear Karen-anne,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Stoneacre Ford Doncaster. Our team strives to provide excellent service and ensure that all your needs are met, so it's fantastic to know that we succeeded in making your visit a pleasant one.
Your kind words and perfect rating truly mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Jul 31, 2025GoodResponse from Stoneacre Ford DoncasterAug 1, 2025Dear Doreen,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with the Motability Scheme at Stoneacre Ford Doncaster. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Jul 31, 2025Very nice and very helpful 👍Response from Stoneacre Ford DoncasterAug 1, 2025Hello Kevin,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service both nice and helpful. At Stoneacre Ford Doncaster, we strive to provide the best experience for all our customers, and your feedback is a great testament to our team's efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Jul 28, 2025I was looked after from the moment I walked in until I left afterwards. I was kept in the loop throughout the process too.Response from Stoneacre Ford DoncasterJul 29, 2025Hello Garry,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt well looked after from the moment you arrived until you left. Keeping our customers informed throughout the process is something we strive for, and it's great to know that we met your expectations.
Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Stoneacre Ford Doncaster. If there is anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
Stoneacre Ford Doncaster Team - Rating 5.0Jul 21, 2025GoodResponse from Stoneacre Ford DoncasterJul 22, 2025Hello Dawn,
Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We're thrilled to hear that you had a positive experience with us at Stoneacre Ford Doncaster. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Ford Doncaster Team - Rating 5.0Jul 16, 2025Yes well pleased with everyone involved. Really helpfulResponse from Stoneacre Ford DoncasterJul 17, 2025Hello Stephen,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with your experience and found our team to be really helpful.
Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Ford Doncaster
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Charlotte was able to assist you effectively and that you found her guidance helpful with your new car. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Stoneacre Ford Doncaster. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Ford Doncaster Team