Motability Scheme at Stoneacre Volvo Grimsby

4.9
Rating 4.9
(14 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Volvo Grimsby

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Volvo Grimsby on 01472200888 to make an appointment with our Motability specialist.

Contact information

Address
Altyre Way
Grimsby DN36 4RJ
GB
Phone Number
Call Stoneacre Volvo Grimsby on 01472 200888
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Mark Hardy
  • Paul Huxford
  • Phil Owen
  • Jeni Lloyd
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jason Denton
  • Dave Harris
  • Toni Rivett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Volvo Grimsby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Volvo Grimsby

  • Rating 5.0
    Prompt and helpful
    Response from Stoneacre Volvo Grimsby
    Hello Wendy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    All smooth & easy. Good handover from Mark. Thankyou
    Response from Stoneacre Volvo Grimsby
    Hello William and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Looked after well. Timely service and mot conducted.
    Response from Stoneacre Volvo Grimsby
    Hello Michael and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely fantastic. Mike was brilliant and helpful in my situation
    Very sympathetic to my situation
    Response from Stoneacre Volvo Grimsby
    Hi Robin, Thank you for your kind words about Stoneacre Grimsby. We appreciate you taking the time out to share your experience with us - we will be sure to pass it along to Mike and the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0
    100% service from start 2 finish
    Response from Stoneacre Volvo Grimsby
    Hi Eric, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent all round
    Response from Stoneacre Volvo Grimsby
    Hello Luke and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Service was very good
    Thank you
    Big Shame you don’t have any Volvos on the Mobility list going forward
    Response from Stoneacre Volvo Grimsby
    Hi Andrew, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Never had a problem
    Response from Stoneacre Volvo Grimsby
    Hi Robin, thank you for taking the time to leave Stoneacre Grimsby this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    As always very good customer service
    Response from Stoneacre Volvo Grimsby
    Hi Shawn, Thank you very much for taking the time to leave Stoneacre Grimsby this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service and communication.
    Response from Stoneacre Volvo Grimsby
    Hi Antony, Thank you for your great review. We’re so happy your visit at Stoneacre Grimsby went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 4.0
    My car was clean and good customer service however the disappointing part was the courtesy car it was dirty inside crumbs on seats belongings left in car childrens hat a single shoe and birth certificate holder when mentioning this on collecting my car I was told it’s quick turnarounds so that’s normal. in the current climate I would expect cleanliness to be a priority.
    Response from Stoneacre Volvo Grimsby
    Hi Lisa, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Great service
    Response from Stoneacre Volvo Grimsby
    Hi Eric, Thank you very much for leaving Stoneacre Grimsby a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Volvo Grimsby
    Hi Louise, Thank you for your feedback about Stoneacre Grimsby. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service. Had a mechanical problem when I picked up the vehicle but Mike and one of his team sorted it
    Response from Stoneacre Volvo Grimsby
    Hi Terence, thank you for taking the time to leave Stoneacre Grimsby this wonderful review, it is great to hear that you enjoyed your experience with Mike, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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