Motability Scheme at Hartwell Ford Grimsby

4.9
Rating 4.9
(79 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Hartwell Ford Grimsby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hartwell Ford Grimsby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hartwell Ford Grimsby on 01472307100 to make an appointment with our Motability specialist.

Contact information

Address
Corporation Road
Grimsby DN31 1UH
GB
Phone Number
Call Hartwell Ford Grimsby on 01472 307100
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Dunn
  • Garry Todd
  • Mathew Graham
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Mike Rowan
  • Jordan Gaiger
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Hartwell Ford Grimsby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hartwell Ford Grimsby

  • Rating 5.0
    Nothing was too much trouble and explained everything in handover.
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    A very pleasant experience made easy by Bob with his knowledge and sense of humour. Thank you Bob
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear Bob could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Excellent service. Extremely polite and very knowledgeable
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Communication with Bob at Hartwells has been brilliant, kind, supportive, informative, helpful.

    It’s been a long time waiting for the vehicle but not hartwells fault

    Bob went above and beyond, put us at ease, reassured and kept us up to date through the processes

    Couldn’t have asked for more.
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're delighted to hear Bob went the extra mile for you. Your satisfaction means a lot to us!
  • Rating 5.0
    Very good and helpful
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Good experience great service showed us what the things were on car
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Great thanks
    Response from Hartwell Ford Grimsby
    Thank you so much for your 5 star review! We appreciate your support!
  • Rating 5.0
    Well pleased with the dealer was well looked after
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Bob was brilliant, so helpful and knowledgeable
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear Bob and our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    5star
    Response from Hartwell Ford Grimsby
    Thank you so much for your 5 star review! We appreciate your support!
  • Rating 5.0
    Had a little miss communication at start but Brilliant from start to finish
    Response from Hartwell Ford Grimsby
    Thank you so much for your 5 star review! We appreciate your support!
  • Rating 5.0
    Year on Year the quality of customer service is first class at Hartwell' Grimsby.
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team at Grimsby could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Every question we asked was answered with out Bob having to find out the answer for us.
    Response from Hartwell Ford Grimsby
    Hi Ivan, thank you for your positive review! We're thrilled to hear that Bob could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Bob was fantastic, he made sure we wasn't unsatisfied 5 star experience
    Response from Hartwell Ford Grimsby
    Hi Gareth, thank you for your positive review! We're thrilled to hear that Bob could assist you. Your satisfaction is our priority!
  • Rating 5.0
    The service we received was excellent. Paul sourced a vehicle that was delivered with only a short wait. He was helpful and knowledgeable throughout the process and kept us informed about the expected arrival dates of our car. We would not hesitate to recommend ordering a motability car from Hartwell Grimsby.
    Response from Hartwell Ford Grimsby
    Hi Aimee,
    Thank you for such a lovely review. It is great to hear that Paul was able to go above and beyond to assist you with your purchase.
  • Rating 5.0
    Bob very helpfull and professional great handover and great service from him throughout experience issues that was our of his control he did his upmost to sort out and keep me informed thank you Jayne love the Puma great 🚗
    Response from Hartwell Ford Grimsby
    Hi Jayne,

    Thank you for this amazing feedback, we really appreciate it. We are thrilled to hear that Bob was able to assist you in choosing your perfect car. Enjoy your new Ford Puma!
  • Rating 5.0
    The lovely gentleman who sorted our new motability contract out was fantastic.
    Response from Hartwell Ford Grimsby
    Dear Paul,

    Thank you for taking the time to share your experience with us at Hartwell Grimsby Ford. We're thrilled to hear that the service you received while setting up your new motability contract was fantastic. Our team is dedicated to ensuring a smooth and positive experience for all our customers.

    If you ever have more questions or require further assistance, please feel free to reach out. We truly appreciate your feedback and look forward to continuing to serve you in the future.

    Best regards,
    Harwell Customer Care Team
  • Rating 5.0
    Great people to deal with explained everything and very polite and friendly
    Response from Hartwell Ford Grimsby
    Hi Judith,

    Thank you for choosing Hartwell Grimsby Ford and for sharing your positive experience. We're delighted to hear that our team provided you with excellent service, explaining everything and ensuring your visit was polite and friendly. If you ever have more questions or need assistance in the future, please feel free to reach out. Safe and happy driving!

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Paul was so pleasant welcoming and very friendly and helpful
    Response from Hartwell Ford Grimsby
    Thank you for your kind words about Paul at Hartwell Grimsby Ford. We're thrilled to hear that he provided you with a pleasant and friendly experience. Our team takes pride in offering excellent service, and your feedback reaffirms our commitment to customer satisfaction. If you have any more questions or need assistance in the future, don't hesitate to get in touch. Safe and enjoyable driving!

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Bob was very informative kind supportive funny and helpful. Made the car mobility experience very smooth thank you
    Response from Hartwell Ford Grimsby
    Hi Jane,

    Thank you for your wonderful review of Hartwell Grimsby Ford! We're thrilled to hear that Bob provided you with such a positive and smooth car mobility experience.

    Our team takes pride in assisting customers and ensuring they have all the information and support they need. Your kind words will surely motivate Bob and the entire staff to continue delivering exceptional service.

    If you have any more questions or require further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

    Best regards,
    Hartwell Customer Care Team

Similar Motability Scheme dealers