This dealership is unable to place new applications due to not meeting our training standards

Motability Scheme at Hartwell Ford Grimsby

4.8
Rating 4.8
(89 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Hartwell Ford Grimsby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hartwell Ford Grimsby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hartwell Ford Grimsby on 01472307100 to make an appointment with our Motability specialist.

Contact information

Address
Corporation Road
Grimsby DN31 1UH
GB
Phone Number
Call Hartwell Ford Grimsby on 01472 307100
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mathew Graham
  • James Thorpe
  • Emily Reed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Jordan Gaiger
  • Christopher Howard
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hartwell Ford Grimsby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hartwell Ford Grimsby

  • Rating 4.0
    Had a slight issue but everything was solved to my satisfaction.
    Response from Hartwell Ford Grimsby
    Thank you for taking the time to leave us a review, your feedback is important to us.
  • Rating 5.0
    Always pleasant and helpful.
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very friendly staff. Car was ready on time fully cleaned inside and out. Perfect Thank you to you all at Grimsby.
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very helpful and professional
    Response from Hartwell Ford Grimsby
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    Good quality work. Very helpful and understanding
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    The guy we spoke to was brilliant thanks for your help 👍 with the CaR... very!!! Happy
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 1.0
    Rubbish
    Response from Hartwell Ford Grimsby
    We apologise for your inconvenience and will be investigating this further. Should you have any questions or concerns, please email customercare@hartwell.co.uk.
  • Rating 1.0
    No disabled bays available double doors locked one side. Not wide enough to get into, had to get someone’s attention three visits in all to get sorted.
    Response from Hartwell Ford Grimsby
    We apologise for your experience and we will be using it as an opportunity to improve. For any further details please email customercare@hartwell.co.uk.
  • Rating 5.0
    Very good service by all staff
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    The staff were very friendly and the mot was carried out within the time I was told. The defected brakes were replaced quickly and there was no inconvenience to myself. I would definitely recommend this dealership
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Nothing was too much trouble and explained everything in handover.
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    A very pleasant experience made easy by Bob with his knowledge and sense of humour. Thank you Bob
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear Bob could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Excellent service. Extremely polite and very knowledgeable
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Communication with Bob at Hartwells has been brilliant, kind, supportive, informative, helpful.

    It’s been a long time waiting for the vehicle but not hartwells fault

    Bob went above and beyond, put us at ease, reassured and kept us up to date through the processes

    Couldn’t have asked for more.
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're delighted to hear Bob went the extra mile for you. Your satisfaction means a lot to us!
  • Rating 5.0
    Very good and helpful
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Good experience great service showed us what the things were on car
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Great thanks
    Response from Hartwell Ford Grimsby
    Thank you so much for your 5 star review! We appreciate your support!
  • Rating 5.0
    Well pleased with the dealer was well looked after
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Bob was brilliant, so helpful and knowledgeable
    Response from Hartwell Ford Grimsby
    Thank you for your positive review! We're thrilled to hear Bob and our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    5star
    Response from Hartwell Ford Grimsby
    Thank you so much for your 5 star review! We appreciate your support!

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