Motability Scheme at Stoneacre Ford Halifax

4.9
Rating 4.9
(50 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Ford Halifax

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability scheme specialists, who are specially trained to find you the best vehicle for you, we also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Ford Halifax on 01422301000 to make an appointment with our Motability scheme specialist.

Contact information

Address
Range Lane
Halifax HX3 6ED
GB
Phone Number
Call Stoneacre Ford Halifax on 01422 301000
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • James Holder
  • Daniel Morton-Bates
  • Drew Lister
  • Jake Mcadam
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kevin Cowlishaw
  • Gavin Greenwood
  • Ellie Mcgowan
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Stoneacre Ford Halifax

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Ford Halifax

  • Rating 5.0
    Everything was good
    Response from Stoneacre Ford Halifax
    Hi Shaun, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service
    Response from Stoneacre Ford Halifax
    Hi Cheryl, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Drew was extremely helpful whilst completing my application for a new vehicle
    Response from Stoneacre Ford Halifax
    Hello Catherine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very happy with everything that Stoneacre did, they are a fantastic dealership with wonderful staff
    Response from Stoneacre Ford Halifax
    Hi Pamela, Thank you for your great review. We’re so happy your visit at Stoneacre Halifax went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0
    I had no problems whatsoever. All my questions were answered and I was allowed plenty of time to decide on my options. I was provided with a similar car to take a test drive. All went well. Thanks to Drew.
    Response from Stoneacre Ford Halifax
    Hello Geoffrey and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful and friendly, he gave us all the information we needed
    Response from Stoneacre Ford Halifax
    Hi June, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Easy
    Response from Stoneacre Ford Halifax
    Hello Amanda and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service. Can't believe how quick the service was from start to finish. Jess was brilliant with me as I suffer badly with anxiety and fibromyalga and she helped keep me calm and kept me up to date. Love my new car, would recommend stoneacre ford and jess to everyone.
    Response from Stoneacre Ford Halifax
    Hi Claire, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very friendly Tracey d
    Response from Stoneacre Ford Halifax
    Hi Steven, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    From first walking into the showroom to look at the Kuga car model recommend by Motability both Zubair and Jess have been professional, approachable, knowledgeable and patient with me. When I ordered the car Zubair thoroughly explained the process to me, and the next steps for delivery.
    Yesterday, when I collected the car, one of the receptionists immediately asked me if I wanted a drink whilst waiting for Jess, which was very kind of her. Subsequently, when meeting with Jess, who went through all the paperwork with me. In the car, Jess took the time to explain everything to me, and she was very helpful and patient with me. Jess even connected my mobile and helped me upload the FordPass App. I would have no hesitation in recommending Stoneacre Ford, Halifax to my friends. Overall, great customer service throughout the process, and I’m delighted with the car. Thank you.
    Response from Stoneacre Ford Halifax
    Hi Anne, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Zee is the guy to go to Thankyou buddy
    Response from Stoneacre Ford Halifax
    Hi Richie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service from Jess. Really helpful, friendly, approachable, and made me feel at ease throughout the buying process. Handover was done smoothly and efficiently and I'm really happy with my vehicle. Jess was superb!
    Response from Stoneacre Ford Halifax
    Hi Lisa, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Jess was so friendly and really helpful when we went on a test drive. She put me at ease straight away. I'm new to the Motability scheme and Jess made it really easy and simple for me and explained everything. Can't rate Jess highly enough!
    Response from Stoneacre Ford Halifax
    Hi Lisa, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service
    Response from Stoneacre Ford Halifax
    Hi Steven, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    I was impressed by the service I received following a very negative experience with another dealership.
    I was invited to look around the car whilst the Motability dealer was busy with another customer.
    I was attended to quickly and Zubair, the representative, remembered me from a previous visit. Despite being very busy with a handover, I was impressed by how he kept me informed about the estimated time it would take to support his previous customer.
    Once I was able to meet with Zubair, he was very friendly, approachable and knowledgeable about the Motability scheme.
    I was taken on a test drive and some features of the car were explained to me.
    There was no pressure to make a decision and I was able to take the time to make the decision that was most suitable for me.
    Following my visit, Zubair has been in contact with me to ensure that everything is correct and completed.
    I am very impressed with the service I have received so far and I look forward to hearing from Zubair in due course with details of estimated delivery dates and final arrangements for collecting the car.

    Response from Stoneacre Ford Halifax
    Hi Anne, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service
    Response from Stoneacre Ford Halifax
    Hi Shaun, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service, as always. Thank you!
    Response from Stoneacre Ford Halifax
    Hi Preston, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Zubair was great. This was a new process to us and he spent the time explaining everything and made sure everything went smoothly which it did.
    Overall we were very happy and will deffinately be back. Please pass on our praise to zubair. Very happy with the car and experience. Thank you!
    Response from Stoneacre Ford Halifax
    Hi Daniel, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Zubair we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service nice person
    Response from Stoneacre Ford Halifax
    Hi Shaun, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    But can’t understand why need oil change and vilter when it only had one in Jude and it’s not done much mileage since it was done
    Response from Stoneacre Ford Halifax
    Hi Steven, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

Similar Motability Scheme dealers