Motability Scheme at Stoneacre Ford Harrogate

Motability Scheme at Stoneacre Ford Harrogate

4.7
Rating 4.7
(31 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Broughton Way
Harrogate HG2 7NY
GB
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Phone Number
Call Stoneacre Ford Harrogate on 01423 886555
01423 886555
01423 886555
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • James Holder
  • Paul Mcmennum
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Bryan Timney
  • Jodie Lewis
  • Aimee Rushton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Ford Harrogate

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Ford Harrogate

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North. Contact Stoneacre Ford Harrogate on 01423205781 to make an appointment with our Motability specialist.

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Reviews at Stoneacre Ford Harrogate

  • Rating 5.0
    Paul was very friendly and easy to speak too would defy recommend him to other people
    Response from Stoneacre Ford Harrogate
    Dear Trisha,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Paul at Stoneacre Ford Harrogate. It's fantastic to know that he was friendly and easy to speak with, and we truly appreciate your recommendation to others. Your feedback means a lot to us, and we are delighted to have been able to assist you with your mobility needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Ford Harrogate Team
  • Rating 5.0
    Top service. Friendly. And professional.

    Definitely recommend
    Response from Stoneacre Ford Harrogate
    Hello Antony,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service top-notch, friendly, and professional. Your recommendation means a lot to us, and we are delighted to have met your expectations.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Stoneacre Ford Harrogate in the future.

    Best regards,
    Stoneacre Ford Harrogate Team
  • Rating 5.0
    Paul explained everything very well and was there if we needed help and still is
    Response from Stoneacre Ford Harrogate
    Hello David,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Paul was able to assist you effectively and provide the support you needed. It's wonderful to know that he continues to be a helpful resource for you. Your feedback is greatly appreciated and will be shared with Paul and the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Ford Harrogate Team
  • Rating 5.0
    Paul was very professional, efficient and a pleasure to deal with. Highly recommend.
    Response from Stoneacre Ford Harrogate
    Hello Richard,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Paul provided you with professional and efficient service. It's always our goal to ensure our customers have a pleasant experience, and your recommendation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stoneacre Ford Harrogate
  • Rating 5.0
    Stoneacre were excellent. They picked up the Wheelchair Access Vehicle from home in the morning, carried out the MOT and returned the Vehicle in the afternoon, so didn’t have to wait around in the premises for the MOT to be done, a brilliant service for disabled people. When the MOT was completed they offered a courtesy call to say the vehicle had passed its MOT and also provided a paper copy of the MOT certificate and an Inspection Report giving details of the wear and tear of the tyres, brakes etc., which is something you don’t get when the Vehicle Converter does a service on your drive! Overall I wholeheartedly recommend the service provided by Stoneacre, it is second to none.
    Response from Stoneacre Ford Harrogate
    Hello Denise,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our service at Stoneacre Ford Harrogate. Our team is dedicated to providing convenient and comprehensive service, and it's great to know that the home pick-up and drop-off for your Wheelchair Access Vehicle made things easier for you.

    We are also pleased that you found the courtesy call and detailed Inspection Report helpful. Ensuring our customers have all the information they need about their vehicle's condition is important to us. Your recommendation means a lot, and we are grateful for your kind words.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Stoneacre Ford Harrogate Team
  • Rating 5.0
    Brilliant service
    Response from Stoneacre Ford Harrogate
    Hello Antony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received brilliant service during your visit. Our team at Stoneacre Ford Harrogate is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stoneacre Ford Harrogate
  • Rating 5.0
    We were extremely impressed with the friendliness and the professionalism of the staff and the knowledge that they imparted making sure we were comfortable with our new car and how everything operated all of the features included in the model that we had selected
    Response from Stoneacre Ford Harrogate
    Hello Kevin,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you were impressed with the friendliness and professionalism of our staff at Stoneacre Ford Harrogate. It's great to know that our team was able to make you feel comfortable with your new car and its features. We strive to ensure that every customer has a positive experience, and your kind words are truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Stoneacre Ford Harrogate Team
  • Rating 5.0
    We found the Ford dealership in Harrogate really helpful
    Response from Stoneacre Ford Harrogate
    Hello Michael,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our Ford dealership in Harrogate helpful. Our team is dedicated to providing excellent service, and it’s always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Ford Harrogate Team
  • Rating 5.0
    I was very impressed with the service I've got from this dealership Stoneacre Harrogate have been extremely helpful with picking up the car because of my disability and dropping it off every time I have dealings with them I get extremely good service
    Response from Stoneacre Ford Harrogate
    Hello Kevin,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you were impressed with the service at Stoneacre Ford Harrogate. Our team strives to provide exceptional support, especially when it comes to accommodating the needs of our customers. It's wonderful to know that our efforts to assist with picking up and dropping off your car have made a positive impact. Your kind words and perfect rating mean a lot to us. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Ford Harrogate Team
  • Rating 5.0
    We had a fantastic experience as the young man helping us with the choosing of our next mobility car was very helpful and informative making sure we understood everything every step of the way and that we were happy with our decisions and with his service
    Response from Stoneacre Ford Harrogate
    Hello Kevin,

    Thank you so much for taking the time to share your wonderful experience with us at Stoneacre Ford Harrogate. We are thrilled to hear that you had a fantastic experience and that our team member was able to assist you effectively in choosing your next mobility car. Ensuring that our customers feel informed and confident in their decisions is a top priority for us, and it's great to know we achieved that during your visit.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your feedback to the team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme with us.

    Best regards,

    Stoneacre Ford Harrogate
  • Rating 5.0
    Very professional good service and good salesman 😉
    Response from Stoneacre Ford Harrogate
    Hello George B.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service professional and that our salesman made a positive impression. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Ford Harrogate Team
  • Rating 5.0
    Brilliant and very helpful
    Response from Stoneacre Ford Harrogate
    Hello Peter,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service brilliant and very helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Ford Harrogate.

    Best regards,
    The Motability Scheme Team at Stoneacre Ford Harrogate
  • Rating 5.0
    Thank you good service and car clean when it been delivered
    Response from Stoneacre Ford Harrogate
    Dear Rami A.,

    Thank you so much for your wonderful review and the perfect 5-star rating! We are thrilled to hear that you were pleased with our service and that your car was delivered clean. At the Motability Scheme at Stoneacre Ford Harrogate, we strive to provide the best experience for our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Stoneacre Ford Harrogate
  • Rating 4.0
    Went quite smooth.
    Response from Stoneacre Ford Harrogate
    Dear Pamela G.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that your experience at Stoneacre Ford Harrogate went quite smoothly. Your satisfaction is important to us, and we're glad we could meet your expectations.

    If there's anything specific you think we could improve upon to make your next visit even better, please feel free to let us know. We value your input and are always looking for ways to enhance our service.

    Thank you once again for your review, and we look forward to serving you in the future.

    Best regards,

    Stoneacre Ford Harrogate
  • Rating 5.0
    Anish was so helpful and it felt like he really knew what he was talking about and talked us through the whole process. He was excellent.
    Response from Stoneacre Ford Harrogate
    Hello Mark and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly staff. Excellent communication.
    Response from Stoneacre Ford Harrogate
    Hello Christine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely brilliant service nothing was too much trouble
    Response from Stoneacre Ford Harrogate
    Hello Sharon and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good thanks
    Response from Stoneacre Ford Harrogate
    Hi Rodaina, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic service from both the engineers and the service desk I'm so pleased that I used Stoneacre for my mobility vehicle
    Due to my circumstances they were more than happy to pick the car up and drop it off
    Response from Stoneacre Ford Harrogate
    Hi Kevin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0


    Yes, it was very helpful and showed us round the car and how everything worked inside the car
    Response from Stoneacre Ford Harrogate
    Hello Luke and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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