Motability Scheme at Stoneacre Ford Harrogate
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Broughton Way
Harrogate HG2 7NY
GB
Phone Number
Call Stoneacre Ford Harrogate on 01423 886555
01423 886555
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Phil Owen
- Anish Singadia
- Adam Thompson
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Bryan Timney
- Jodie Lewis
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Ford Harrogate
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Stoneacre Ford Harrogate
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Ford Harrogate can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Ford Harrogate on 01423886555 to make an appointment with our Motability Scheme specialist.
Reviews at Stoneacre Ford Harrogate
- Rating 5.0Feb 21, 2025Thank you good service and car clean when it been delivered
- Rating 4.0Feb 5, 2025Went quite smooth.Response from Stoneacre Ford HarrogateFeb 6, 2025Dear Pamela G.,
Thank you for taking the time to share your feedback with us. We're delighted to hear that your experience at Stoneacre Ford Harrogate went quite smoothly. Your satisfaction is important to us, and we're glad we could meet your expectations.
If there's anything specific you think we could improve upon to make your next visit even better, please feel free to let us know. We value your input and are always looking for ways to enhance our service.
Thank you once again for your review, and we look forward to serving you in the future.
Best regards,
Stoneacre Ford Harrogate - Rating 5.0Sep 17, 2024Anish was so helpful and it felt like he really knew what he was talking about and talked us through the whole process. He was excellent.Response from Stoneacre Ford HarrogateSep 18, 2024Hello Mark and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 29, 2024Friendly staff. Excellent communication.Response from Stoneacre Ford HarrogateAug 30, 2024Hello Christine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 27, 2024Absolutely brilliant service nothing was too much troubleResponse from Stoneacre Ford HarrogateAug 29, 2024Hello Sharon and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 22, 2024Very good thanksResponse from Stoneacre Ford HarrogateAug 23, 2024Hi Rodaina, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 16, 2024Fantastic service from both the engineers and the service desk I'm so pleased that I used Stoneacre for my mobility vehicle
Due to my circumstances they were more than happy to pick the car up and drop it offResponse from Stoneacre Ford HarrogateJul 17, 2024Hi Kevin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Jul 1, 2024
Yes, it was very helpful and showed us round the car and how everything worked inside the carResponse from Stoneacre Ford HarrogateJul 2, 2024Hello Luke and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 4.0Jun 13, 2024Helpful and reassuring staff & knowledgeableResponse from Stoneacre Ford HarrogateJun 14, 2024Hello Rebecca and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 23, 2024Always it’s so good service the car came back clean and very nice thank you 🙏Response from Stoneacre Ford HarrogateFeb 26, 2024Hi Rami, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 8, 2024Very friendly fast and efficient serviceResponse from Stoneacre Ford HarrogateFeb 9, 2024Hi Kayleigh, Many thanks for your review. It's great to hear that your visit at Stoneacre Harrogate went so smoothly. We'll be sure to pass on this positive feedback to the team. If you could share your experience with your friends and family, too, we'd really appreciate it. Best Wishes, SB ^ @ Stoneacre Head Office
- Rating 5.0Nov 10, 2023Very helpful made every that easy for meResponse from Stoneacre Ford HarrogateNov 10, 2023Hi Stuart, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 19, 2023Great customer service there are so politeResponse from Stoneacre Ford HarrogateOct 20, 2023Hi Lee, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Mar 17, 2023I waited at Stoneacre for the MOT to be completed which did take a great deal of time, but it’s done now and no issues highlighted. ThanksResponse from Stoneacre Ford HarrogateMar 20, 2023Hi Robert, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. I will pass your feedback on to the team at the branch. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 14, 2023Went well with collection and return of cleaned carResponse from Stoneacre Ford HarrogateMar 15, 2023Hi Anne, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 28, 2022Excellent customer service.
I would like to give some very good feedback to this particular Ford dealership in Harrogate.
I had a very bad experience with Polar Ford in Bradford (where I currently live), I went to this dealership and had a look at what was available.
I chose a vehicle and we did the paperwork, the vehicle was currently en route to the Southampton UK import docks, this was set to take around 3 to 4 weeks.
The problems with Polar Ford started after 4 weeks, they told me the car has been allocated to someone else.
I cancelled my order and went looking for another dealer.
We spoke to Marcus at Stoneacre Ford, Harrogate.
He was wonderful, within 24hrs he had sources a car, already in the UK.
We went down to the Harrogate dealership, we did the paperwork on the Monday, the car was transferred to Harrogate and we collected it on the following Saturday.
All I can say is a massive thankyou to Marcus Hewlett at Stoneacre Ford, Harrogate.
P.S - nice gift in post.
Kind regards,
Daniel Timmins
Jenna Timmins.Response from Stoneacre Ford HarrogateNov 29, 2022Hi Daniel & Jenna, Thank you for your kind words about Stoneacre Harrogate. We appreciate you taking the time out to share your experience with us - we will be sure to pass it along to Marcus and the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office - Rating 5.0Nov 28, 2022Excellent caring service provided by Alfie , nothing was to much trouble and the car we have is absolutely perfect for our family,looking forward to many happy miles in our new Ford , would highly recommend and will definitely be visiting again ,sometime in the future to change my husbands carResponse from Stoneacre Ford HarrogateNov 29, 2022Hi Ethan, Thank you for your kind words about Stoneacre Harrogate. We appreciate you taking the time out to share your experience with us - we will be sure to pass it along to Alfie and the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
- Rating 5.0Oct 28, 2022Great service thankyouResponse from Stoneacre Ford HarrogateOct 28, 2022Hi Aaron, Thank you for your feedback about Stoneacre Harrogate. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 1.0Sep 9, 2022Truly woeful. It isn't just that over 3 weeks after taking my deposit, and details they still hadn't ordered the car. Its the complete lack of any kind of customer service. Details needed they already had, "oh yeah soz!" More details needed again already in their possession, no apologies, cursory dimissives by way of explanation.
I am left with the distinct impression that as motability customers we are inconvenient at best. Undesirable at worst.
Thank you so much for your wonderful review and the perfect 5-star rating! We are thrilled to hear that you were pleased with our service and that your car was delivered clean. At the Motability Scheme at Stoneacre Ford Harrogate, we strive to provide the best experience for our customers, and your feedback is truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Stoneacre Ford Harrogate