Motability Scheme at Stratstone BMW Harrogate
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stratstone BMW Harrogate
At Stratstone BMW Harrogate, we will guide you through every step of the way for your peace of mind.
Here at Stratstone BMW Harrogate, we are incredibly proud of our knowledgeable and fully trained Motability Specialists who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.
Contact Stratstone BMW Harrogate on 01423855500 to make an appointment with our Motability specialist.
Contact information
Address
Princess Royal Way
Pannal
Harrogate HG3 1LG
GB
Phone Number
Call Stratstone BMW Harrogate on 01423 855500
01423 855500
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Matthew Mason
- Edward Hall
- Ben Killick
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Julie Thackwray
- Jeremy Higgins
- Martyna Cyganek
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stratstone BMW Harrogate
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stratstone BMW Harrogate
- Rating 5.0Nov 22, 2023Fantastic service! Nothing is too much trouble to help!
- Rating 5.0Oct 16, 2023Excellent ServiceResponse from Stratstone BMW HarrogateOct 17, 2023Hi Sau,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services - Rating 5.0Oct 13, 2023Very welcoming!!Response from Stratstone BMW HarrogateOct 13, 2023Hi Daniel,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Customer Services - Rating 2.0Jul 27, 2023Car not ready when called to say it was.
Scratches on the paintwork when handed back over. Poor communication really which is a shame as I came here hoping for better service than I have received from another dealership.Response from Stratstone BMW HarrogateJul 28, 2023Hi Paul,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services - Rating 5.0Jun 30, 2023Couldn't fault it great efficient service ....Response from Stratstone BMW HarrogateJul 3, 2023Hi Diane,
Thank you for such a positive review.
Have a wonderful day!
Customer Services - Rating 5.0Apr 20, 2023Polite, efficient & helpfulResponse from Stratstone BMW HarrogateApr 21, 2023Hi Jamie,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services - Rating 5.0Apr 13, 2023Excellent service from start to finish .Thank you.Response from Stratstone BMW HarrogateApr 13, 2023Hi Nichola,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 4.0Mar 18, 2023Pleasant and courteous service.Response from Stratstone BMW HarrogateMar 22, 2023Hi Valerie,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Evans Halshaw Customer Services - Rating 5.0Jan 20, 2023very good 👍🏿Response from Stratstone BMW HarrogateJan 20, 2023Hi Aqsa,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services - Rating 5.0Dec 16, 2022Good experience, friendly staff no problemsResponse from Stratstone BMW HarrogateDec 19, 2022Hello Alan,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services - Rating 5.0Dec 7, 2022Great Customer ServiceResponse from Stratstone BMW HarrogateDec 7, 2022Hi Robert,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 4.0Jul 21, 2022Good efficient serviceResponse from Stratstone BMW HarrogateJul 21, 2022Hi Maximillian,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services - Rating 3.0Jun 28, 2022Customer service was great and the MOT was conducted but received no documentation as to how it went. The courtesy car we received was not suitable for my sons needs who had a hospital appointment that day in Leeds LGI.Response from Stratstone BMW HarrogateJun 29, 2022Hi Austin,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Customer Services - Rating 5.0Jun 22, 2022Great customer serviceResponse from Stratstone BMW HarrogateJun 23, 2022Hi Raman,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services - Rating 5.0Jun 7, 2022Great service, very helpfulResponse from Stratstone BMW HarrogateJun 7, 2022Hi Beverley,
It is wonderful to receive such a positive review!
All the best!
Customer Services - Rating 4.0May 27, 2022GoodResponse from Stratstone BMW HarrogateMay 30, 2022Hi Diane,
Thanks for the fabulous review!
Kindest regards,
Customer Services - Rating 5.0May 5, 2022My name is Gillian Spence and I would like to thank Alex who made the whole process from start to handover very stress free and came across as a very knowledgable person but with the added warmth of a very rounded person. As a disabled women it is very easy to sink into the background and be overlooked but Alex took the time to explain things to me that made me feel involved with the process and not just an onlooker…. a big Thankyou to Alex… lovely person.Response from Stratstone BMW HarrogateMay 5, 2022Hi Gillian,
Thank you for reviewing your experience at our BMW branch in Harrogate.
It sounds like Alex has done a fantastic job helping you. I'll be sure to pass your kind review on to Alex, he'll appreciate this a lot.
Thanks again!
Customer Services - Rating 5.0Apr 25, 2022Polite and friendly service.Response from Stratstone BMW HarrogateApr 26, 2022Hi Valerie,
Thank you very much for leaving a 5* review.
Have a great day!
Customer Services
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services