BMW are currently not able to take any new customer applications on the Motability scheme.

Motability Scheme at Stratstone BMW Harrogate

4.4
Rating 4.4
(7 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Stratstone BMW Harrogate

At Stratstone BMW Harrogate, we will guide you through every step of the way for your peace of mind.

Here at Stratstone BMW Harrogate, we are incredibly proud of our knowledgeable and fully trained Motability Specialists who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.

Contact Stratstone BMW Harrogate on 01423855500 to make an appointment with our Motability specialist.

Contact information

Address
Princess Royal Way
Pannal
Harrogate HG3 1LG
GB
Phone Number
Call Stratstone BMW Harrogate on 01423 855500
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Sean Shukralla
  • James Rule
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Phil North
  • Julie Thackwray
  • Jeremy Higgins
  • Martyna Cyganek
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone BMW Harrogate

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone BMW Harrogate

  • Rating 4.0
    Good efficient service
    Response from Stratstone BMW Harrogate
    Hi Maximillian,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 3.0
    Customer service was great and the MOT was conducted but received no documentation as to how it went. The courtesy car we received was not suitable for my sons needs who had a hospital appointment that day in Leeds LGI.
    Response from Stratstone BMW Harrogate
    Hi Austin,

    Thank you for taking the time to review.

    Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Customer Services
  • Rating 5.0
    Great customer service
    Response from Stratstone BMW Harrogate
    Hi Raman,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Great service, very helpful
    Response from Stratstone BMW Harrogate
    Hi Beverley,

    It is wonderful to receive such a positive review!

    All the best!
    Customer Services
  • Rating 4.0
    Good
    Response from Stratstone BMW Harrogate
    Hi Diane,

    Thanks for the fabulous review!

    Kindest regards,
    Customer Services
  • Rating 5.0
    My name is Gillian Spence and I would like to thank Alex who made the whole process from start to handover very stress free and came across as a very knowledgable person but with the added warmth of a very rounded person. As a disabled women it is very easy to sink into the background and be overlooked but Alex took the time to explain things to me that made me feel involved with the process and not just an onlooker…. a big Thankyou to Alex… lovely person.
    Response from Stratstone BMW Harrogate
    Hi Gillian,

    Thank you for reviewing your experience at our BMW branch in Harrogate.

    It sounds like Alex has done a fantastic job helping you. I'll be sure to pass your kind review on to Alex, he'll appreciate this a lot.

    Thanks again!
    Customer Services
  • Rating 5.0
    Polite and friendly service.
    Response from Stratstone BMW Harrogate
    Hi Valerie,

    Thank you very much for leaving a 5* review.

    Have a great day!
    Customer Services
Displaying reviews 1 - 3 out of the 7 most recent
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