The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stratstone BMW Harrogate
At Stratstone BMW Harrogate, we will guide you through every step of the way for your peace of mind.
Here at Stratstone BMW Harrogate, we are incredibly proud of our knowledgeable and fully trained Motability Specialists who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.
Contact Stratstone BMW Harrogate on 01423855500 to make an appointment with our Motability specialist.
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
|Day of the Week||Opening hours|
|Monday||09:00 - 19:00|
|Tuesday||09:00 - 19:00|
|Wednesday||09:00 - 19:00|
|Thursday||09:00 - 19:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 18:00|
|Sunday||11:00 - 17:00|
Motability Scheme specialists:
- Sean Shukralla
- James Rule
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today Toggle Hours
|Day of the Week||Opening hours|
|Monday||08:30 - 18:00|
|Tuesday||08:30 - 18:00|
|Wednesday||08:30 - 18:00|
|Thursday||08:30 - 18:00|
|Friday||08:30 - 18:00|
|Saturday||08:30 - 13:00|
Motability service specialists:
- Phil North
- Julie Thackwray
- Jeremy Higgins
- Martyna Cyganek
Accessibility features at Stratstone BMW Harrogate
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
- Rating 4.0Jul 21, 2022Good efficient serviceResponse from Stratstone BMW HarrogateJul 21, 2022Hi Maximillian,
Thank you so much for leaving us this great review.
Have a lovely day!
- Rating 3.0Jun 28, 2022Customer service was great and the MOT was conducted but received no documentation as to how it went. The courtesy car we received was not suitable for my sons needs who had a hospital appointment that day in Leeds LGI.Response from Stratstone BMW HarrogateJun 29, 2022Hi Austin,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
- Rating 5.0Jun 22, 2022Great customer serviceResponse from Stratstone BMW HarrogateJun 23, 2022Hi Raman,
We appreciate you leaving us a review - thank you!
Have a nice day!
- Rating 5.0Jun 7, 2022Great service, very helpfulResponse from Stratstone BMW HarrogateJun 7, 2022Hi Beverley,
It is wonderful to receive such a positive review!
All the best!
- Rating 4.0May 27, 2022GoodResponse from Stratstone BMW HarrogateMay 30, 2022Hi Diane,
Thanks for the fabulous review!
- Rating 5.0May 5, 2022My name is Gillian Spence and I would like to thank Alex who made the whole process from start to handover very stress free and came across as a very knowledgable person but with the added warmth of a very rounded person. As a disabled women it is very easy to sink into the background and be overlooked but Alex took the time to explain things to me that made me feel involved with the process and not just an onlooker…. a big Thankyou to Alex… lovely person.Response from Stratstone BMW HarrogateMay 5, 2022Hi Gillian,
Thank you for reviewing your experience at our BMW branch in Harrogate.
It sounds like Alex has done a fantastic job helping you. I'll be sure to pass your kind review on to Alex, he'll appreciate this a lot.
- Rating 5.0Apr 25, 2022Polite and friendly service.Response from Stratstone BMW HarrogateApr 26, 2022Hi Valerie,
Thank you very much for leaving a 5* review.
Have a great day!