Motability Scheme at Vertu Volkswagen Huddersfield

4.7
Rating 4.7
(187 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Volkswagen Huddersfield

The Motability Scheme at Vertu Volkswagen Huddersfield is designed to offer a personalised customer experience for all our clients, both new and old.

We understand that every customer has different needs and requirements, which is why we offer a range of services and options to ensure that each customer can find the perfect car for them. Our experienced team is dedicated to helping every customer navigate the process of finding and maintaining their ideal vehicle. Whether you are a first-time customer or have been with us for years, we strive to make the Motability Scheme a hassle-free and enjoyable experience.

Contact information

Address
Leeds Road
Huddersfield
Huddersfield HD2 1UL
GB
Phone Number
Call Vertu Volkswagen Huddersfield on 01484 360000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Claire Parker
  • Janet Marshall
  • Mark Mintram
  • Charlotte Demetriades
  • Joanna Rutecka
  • Matthew Crane
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Isa Cheema
  • Jamielee Sheriff
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Huddersfield

  • Rating 5.0
    Jan King provided an excellent combination of professional and dt same time personal level of service.
    Response from Vertu Volkswagen Huddersfield
    Dear Kimberly N.,

    Thank you so much for taking the time to share your positive experience with us at Vertu Volkswagen Huddersfield. We are thrilled to hear that Jan King was able to provide you with a service that was both professional and personal. Your feedback is incredibly valuable to us, and it is wonderful to know that we met your expectations. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Really helpful and informative
    Response from Vertu Volkswagen Huddersfield
    Hello Muhammad K.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful and informative. At Vertu Volkswagen Huddersfield, we strive to provide the best experience for our customers, and your feedback truly means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    10/10 experience. Matthew was brilliant and always on hand to assist. He was very knowledgeable and always went above and beyond for me. I couldn’t be more happier.
    Response from Vertu Volkswagen Huddersfield
    Good afternoon Connor. Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    The application process was very smooth and very curtiouse.
    Response from Vertu Volkswagen Huddersfield
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very Good
    Response from Vertu Volkswagen Huddersfield
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
  • Rating 5.0
    Excellent service
    Response from Vertu Volkswagen Huddersfield
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Absolutely fantastic in and out in 30 mins
    Response from Vertu Volkswagen Huddersfield
    Good afternoon James. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    The lady very polite called jan king explained it all well. The only thing thst took a while was the taxing if that was done before it would habe been a swift exchange less wait I would give a five start jan king is very polite respectful and caring understanding explained well
    Response from Vertu Volkswagen Huddersfield
    Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
  • Rating 5.0
    First rate customer service
    Response from Vertu Volkswagen Huddersfield
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    The experience was nice and very straightforward.
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Jan King was lovely and kept us updated throughout the wait for our new car. Couldn’t have asked for a better experience.
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
  • Rating 5.0
    Jan was very kind, knowledgeable and cheerful x offered a hot drink on arrival, jst perfect couldn't of had a better experience x

    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic service and quality smaller than I normally have but V W polo match automatic petrol 1.1 black
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 3.0
    I had a mixed experience as my first staff member left and their was 0 communication but a lady named Jan fixed everything she was very pleasant and helpful she did her job as professional as could be very happy with Jan
    Response from Vertu Volkswagen Huddersfield
    Hi Anthony, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very happy with the hand over excellent service
    Response from Vertu Volkswagen Huddersfield
    Hi Adele Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very pleased with the service from Jan. Professional and personal.
    Response from Vertu Volkswagen Huddersfield
    Good afternoon, Kimberly . Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Great experience
    Response from Vertu Volkswagen Huddersfield
    Good afternoon, Charlotte. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Friendly, helpful and efficient. Kept me up to date on the MOT / service.
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic as always. Super helpful and quick- the car was earlier than expected also.
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
  • Rating 5.0
    Excellent experience from start to finish , great communication.
    Response from Vertu Volkswagen Huddersfield
    Good afternoon, Elijah. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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