Motability Scheme at Vertu Volkswagen Huddersfield
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volkswagen Huddersfield
The Motability Scheme at Vertu Volkswagen Huddersfield is designed to offer a personalised customer experience for all our clients, both new and old.
We understand that every customer has different needs and requirements, which is why we offer a range of services and options to ensure that each customer can find the perfect car for them. Our experienced team is dedicated to helping every customer navigate the process of finding and maintaining their ideal vehicle. Whether you are a first-time customer or have been with us for years, we strive to make the Motability Scheme a hassle-free and enjoyable experience.
Contact information
Address
Leeds Road
Huddersfield
Huddersfield HD2 1UL
GB
Phone Number
Call Vertu Volkswagen Huddersfield on 01484 360000
01484 360000
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Claire Parker
- Janet Marshall
- Lewis Beetham
- Charlotte Demetriades
- Joanna Rutecka
- Ryan Chapman
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Ewan Walker
- Isa Cheema
- Jamielee Sheriff
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Volkswagen Huddersfield
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volkswagen Huddersfield
- Rating 5.0Aug 28, 2024Absolutely fantastic serviceResponse from Vertu Volkswagen HuddersfieldAug 28, 2024Good afternoon Brenda. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Dean
- Rating 5.0Aug 22, 2024The only two people that actually talked to me were really niceResponse from Vertu Volkswagen HuddersfieldAug 22, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Aug 21, 2024I can't thank Jan enough for sorting my Motability car out
I was so nervous as I've never taken my current vehicle to be returned and collected a new one before so I had no clue what was going to happen
I left my assistance dog @loveheartpuppywillow at home so my anxiety was through the roof but I didn't want to bring her when I was nervous as she would mirror my nervousness
I decided to come with my husband to collect my car
Jan has been a star throughout this process
I'm so scatty with digital forms I'd forgotten to sign them in advance but she had a paper form ready for me
Everything was such a fabulous process she guided me through all the details of the car controls and the media dashboard and sorted out the phone app for me
My roof bars weren't ready but she's on the ball and got me a great deal for the cleaning extras and roof bars
Jan made the entire experience stress free and instantly calmed my nerves and anxiety the moment we arrived in the dealership
I typed in the PIN code with her and she drove the car onto the forecourt for us to be able to drive away
We need to buy some phone wires that work with the car and seat covers to protect it from my assistance dogs claws before we can have her in the car but I can't wait to use it
I'm completely in love with the car I've named her Dory
The best thing is I'm not in pain when getting in or out of the car which is a first for me
I'd certainly recommend getting your vehicle from vertu Volkswagen Huddersfield and seeing Jan
It was a fast stress free experience everyone was so friendly and helpful offering any advice needed to just phone them
Really great serviceResponse from Vertu Volkswagen HuddersfieldAug 21, 2024Good afternoon, Laura. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Danielle - Rating 5.0Aug 20, 2024Lovely serviceResponse from Vertu Volkswagen HuddersfieldAug 20, 2024Good afternoon Lewis. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Aug 14, 2024Joanna was brilliant and really helpful and managed to find me the perfect car that I love !
Thank you so much !Response from Vertu Volkswagen HuddersfieldAug 14, 2024Thank you so much for your kind words! We are so happy to hear that Joanna was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew - Rating 5.0Aug 9, 2024Pretty smooth from start to finish. Vehicle was much longer than expected arriving though.Response from Vertu Volkswagen HuddersfieldAug 9, 2024Thank you for your review! Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Dawn
- Rating 5.0Aug 6, 2024We saw Lewis and he was brilliant knew the answers to all our questions and even managed to find my car earlier then originally planned.Response from Vertu Volkswagen HuddersfieldAug 6, 2024Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
- Rating 5.0Aug 6, 2024Very easy and quickResponse from Vertu Volkswagen HuddersfieldAug 6, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Jul 31, 2024Excellent service. The motability sales person was absolutely fantastic. She went above and beyond to help us.Response from Vertu Volkswagen HuddersfieldJul 31, 2024Good afternoon Dawn. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Jul 23, 2024Excellant, lewis was a gentResponse from Vertu Volkswagen HuddersfieldJul 23, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Jul 23, 2024Excellent staff who went above and beyond to help us.Response from Vertu Volkswagen HuddersfieldJul 23, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
- Rating 5.0Jul 22, 2024Excellent service very happyResponse from Vertu Volkswagen HuddersfieldJul 22, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 3.0Jul 19, 2024I have only awarded you 3 stars as Jamal customer service was excellent. I have had 3 VW Tiguan from yourself, and with each one there’s been a problem in one way or another, from all breaks locking whilst on the drive to dents on a new car when delivered, which you tried to tell me I was imaginings. It’s not the fact that there was a problem, it was that attitude and denial by the dealership that there was a problem, further to this being kept waiting, beyond what is considered a reasonable length of time when waiting for a mot or service. My car is due replacement in September but as much as I love the car I will not be using your dealership again
Sent from my iPadResponse from Vertu Volkswagen HuddersfieldJul 19, 2024Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3GB1907 Kind regards, Liza. - Rating 5.0Jul 19, 2024ExcellentResponse from Vertu Volkswagen HuddersfieldJul 19, 2024Hi Pat, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jul 18, 2024What a fantastic experience we had, the lady was fantastic with us, helped us find the right car and made us feel extremely comfortable thankyou so muchResponse from Vertu Volkswagen HuddersfieldJul 18, 2024Hi Chantelle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you,. Many thanks Keith
- Rating 5.0Jul 18, 2024Very helpful staff who are knowledgeable in the field they work in. Very clean dealership inside and out with free coffee bar service. Wouldn’t hesitate to use again for my next carResponse from Vertu Volkswagen HuddersfieldJul 18, 2024Hi Christopher, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, . Many thanks Keith
- Rating 5.0Jul 15, 2024Friendly really good service, Jan was particularly helpful, would highly recommendResponse from Vertu Volkswagen HuddersfieldJul 15, 2024Hi Chelsea, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 5.0Jul 15, 2024The lady was fantastic with us I couldn't thank her enough for what she did went above and beyond thankyouResponse from Vertu Volkswagen HuddersfieldJul 15, 2024Hi Chantelle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jul 1, 2024ExclentResponse from Vertu Volkswagen HuddersfieldJul 1, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Jun 11, 2024Straight forward, easy to deal with and helpful.Response from Vertu Volkswagen HuddersfieldJun 11, 2024Thank you for taking your time to leave this great review! Kind regards Dawn