Motability Scheme at Vertu Volkswagen Huddersfield

4.7
Rating 4.7
(133 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Vertu Volkswagen Huddersfield

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The Motability Scheme at Vertu Volkswagen Huddersfield is designed to offer a personalised customer experience for all our clients, both new and old.

We understand that every customer has different needs and requirements, which is why we offer a range of services and options to ensure that each customer can find the perfect car for them. Our experienced team is dedicated to helping every customer navigate the process of finding and maintaining their ideal vehicle. Whether you are a first-time customer or have been with us for years, we strive to make the Motability Scheme a hassle-free and enjoyable experience.

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Contact information

Address
Leeds Road
Huddersfield
Huddersfield HD2 1UL
GB
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Phone Number
Call Vertu Volkswagen Huddersfield on 01484 360000
01484 360000
01484 360000
Website

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Email

Email us

Feedback

Leave dealer feedback

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Claire Parker
  • Janet Marshall
  • Lewis Beetham
  • Charlotte Demetriades
  • Joanna Rutecka
  • Glen O'Gara
  • Ryan Chapman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ewan Walker
  • Isa Cheema
  • Jamielee Sheriff
  • Sophia Bulmer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Huddersfield

  • Rating 5.0
    Excellant, lewis was a gent
    Response from Vertu Volkswagen Huddersfield
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Excellent staff who went above and beyond to help us.
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
  • Rating 5.0
    Excellent service very happy
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 3.0
    I have only awarded you 3 stars as Jamal customer service was excellent. I have had 3 VW Tiguan from yourself, and with each one there’s been a problem in one way or another, from all breaks locking whilst on the drive to dents on a new car when delivered, which you tried to tell me I was imaginings. It’s not the fact that there was a problem, it was that attitude and denial by the dealership that there was a problem, further to this being kept waiting, beyond what is considered a reasonable length of time when waiting for a mot or service. My car is due replacement in September but as much as I love the car I will not be using your dealership again
    Sent from my iPad
    Response from Vertu Volkswagen Huddersfield
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3GB1907 Kind regards, Liza.
  • Rating 5.0
    Excellent
    Response from Vertu Volkswagen Huddersfield
    Hi Pat, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    What a fantastic experience we had, the lady was fantastic with us, helped us find the right car and made us feel extremely comfortable thankyou so much
    Response from Vertu Volkswagen Huddersfield
    Hi Chantelle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you,. Many thanks Keith
  • Rating 5.0
    Very helpful staff who are knowledgeable in the field they work in. Very clean dealership inside and out with free coffee bar service. Wouldn’t hesitate to use again for my next car
    Response from Vertu Volkswagen Huddersfield
    Hi Christopher, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, . Many thanks Keith
  • Rating 5.0
    Friendly really good service, Jan was particularly helpful, would highly recommend
    Response from Vertu Volkswagen Huddersfield
    Hi Chelsea, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    The lady was fantastic with us I couldn't thank her enough for what she did went above and beyond thankyou
    Response from Vertu Volkswagen Huddersfield
    Hi Chantelle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Exclent
    Response from Vertu Volkswagen Huddersfield
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Straight forward, easy to deal with and helpful.
    Response from Vertu Volkswagen Huddersfield
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Great
    Response from Vertu Volkswagen Huddersfield
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very pleasant and friendly staff was most helpful when I was looking for a mobility car listen to what I required I've found just what I was looking for
    Response from Vertu Volkswagen Huddersfield
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    An excellent and very relaxed process from start to finishe, dealing with the VW garage
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Very friendly and helpful
    Response from Vertu Volkswagen Huddersfield
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    The experience from start to finish was amazing. Jan king was amazing she explained everything well. Couldn’t have asked for a better person who dealt with us. Thank you Janet king.
    Response from Vertu Volkswagen Huddersfield
    Thank you so much for your kind words! We are so happy to hear that Janet was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    We picked u are first new car,was a great feeling.we had great service from vw, and would highly recommend them to anyone.
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Nice and easy to get my service done. Made me a video of all the major tests etc.
    Response from Vertu Volkswagen Huddersfield
    Good afternoon Peter. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Joanne from start to finish was excellent
    Made it a simple and please transaction..
    Response from Vertu Volkswagen Huddersfield
    Hi Paul, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    The garage have the Specialist people that guide you through the purchase with ease.

    Peter Swallow
    Response from Vertu Volkswagen Huddersfield
    Hi Joan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith

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