Motability Scheme at Vertu Volkswagen Huddersfield
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volkswagen Huddersfield
The Motability Scheme at Vertu Volkswagen Huddersfield is designed to offer a personalised customer experience for all our clients, both new and old.
We understand that every customer has different needs and requirements, which is why we offer a range of services and options to ensure that each customer can find the perfect car for them. Our experienced team is dedicated to helping every customer navigate the process of finding and maintaining their ideal vehicle. Whether you are a first-time customer or have been with us for years, we strive to make the Motability Scheme a hassle-free and enjoyable experience.
Contact information
Address
Leeds Road
Huddersfield
Huddersfield HD2 1UL
GB
Phone Number
Call Vertu Volkswagen Huddersfield on 01484 360000
01484 360000
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Claire Parker
- Janet Marshall
- Mark Mintram
- Charlotte Demetriades
- Joanna Rutecka
- Matthew Crane
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Isa Cheema
- Jamielee Sheriff
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Huddersfield
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volkswagen Huddersfield
- Rating 5.0Apr 1, 2025Excellent serviceResponse from Vertu Volkswagen HuddersfieldApr 1, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 11, 2025Absolutely fantastic in and out in 30 minsResponse from Vertu Volkswagen HuddersfieldMar 11, 2025Good afternoon James. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 4.0Mar 5, 2025The lady very polite called jan king explained it all well. The only thing thst took a while was the taxing if that was done before it would habe been a swift exchange less wait I would give a five start jan king is very polite respectful and caring understanding explained wellResponse from Vertu Volkswagen HuddersfieldMar 5, 2025Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
- Rating 5.0Mar 3, 2025First rate customer serviceResponse from Vertu Volkswagen HuddersfieldMar 3, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Feb 20, 2025The experience was nice and very straightforward.Response from Vertu Volkswagen HuddersfieldFeb 20, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Feb 20, 2025Jan King was lovely and kept us updated throughout the wait for our new car. Couldn’t have asked for a better experience.Response from Vertu Volkswagen HuddersfieldFeb 20, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
- Rating 5.0Feb 5, 2025Jan was very kind, knowledgeable and cheerful x offered a hot drink on arrival, jst perfect couldn't of had a better experience xResponse from Vertu Volkswagen HuddersfieldFeb 5, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Feb 5, 2025Fantastic service and quality smaller than I normally have but V W polo match automatic petrol 1.1 blackResponse from Vertu Volkswagen HuddersfieldFeb 5, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 3.0Jan 31, 2025I had a mixed experience as my first staff member left and their was 0 communication but a lady named Jan fixed everything she was very pleasant and helpful she did her job as professional as could be very happy with JanResponse from Vertu Volkswagen HuddersfieldJan 31, 2025Hi Anthony, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jan 27, 2025Very happy with the hand over excellent serviceResponse from Vertu Volkswagen HuddersfieldJan 27, 2025Hi Adele Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jan 23, 2025Very pleased with the service from Jan. Professional and personal.Response from Vertu Volkswagen HuddersfieldJan 23, 2025Good afternoon, Kimberly . Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Jan 21, 2025Great experienceResponse from Vertu Volkswagen HuddersfieldJan 21, 2025Good afternoon, Charlotte. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Jan 4, 2025Friendly, helpful and efficient. Kept me up to date on the MOT / service.Response from Vertu Volkswagen HuddersfieldJan 4, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Dec 30, 2024Fantastic as always. Super helpful and quick- the car was earlier than expected also.Response from Vertu Volkswagen HuddersfieldDec 30, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
- Rating 5.0Dec 17, 2024Excellent experience from start to finish , great communication.Response from Vertu Volkswagen HuddersfieldDec 17, 2024Good afternoon, Elijah. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 10, 2024Fantastic service lovley people 100 out of 100Response from Vertu Volkswagen HuddersfieldDec 10, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Dec 5, 2024perfect experience and lovley customer services went above and beyond was bmvwry happy thank you xResponse from Vertu Volkswagen HuddersfieldDec 5, 2024Good afternoon, Julie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 3.0Dec 3, 2024Two hour wait turned into three and half. Good job my disable son wasn't alone. Not even a drink no clean cups uncomfortable seatsResponse from Vertu Volkswagen HuddersfieldDec 3, 2024I’m very sorry to hear your visit was unsatisfactory and want to thank you for taking the time to leave your review. Your feedback is extremely important to us and this afternoon, we have provided colleagues with further training on the importance of frequent communication. This also includes checking on the comfort of our customers whilst waiting. Please accept our sincere apologies regarding your recent experience and we look forward to hopefully seeing you again soon.
Thanks,
Mark Troy
Project G M - Rating 5.0Dec 2, 2024Really great experience from Vertu VW, the Motability adviser was fantastic & really helpful from start to collection.
She explained everything really well & made sure the car would suit my mobility requirements.Response from Vertu Volkswagen HuddersfieldDec 2, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn - Rating 5.0Nov 21, 2024Litterally 10 put of 10. Jan was absolutely amazing.. she helped us from the minute we walked in.
Thr new setup of vw is abit weird but thr customer service of Jan was great so couldn't fault anything else.
Helped us with the added extras too!Response from Vertu Volkswagen HuddersfieldNov 21, 2024Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina