Motability Scheme at Vertu Volkswagen Huddersfield

4.6
Rating 4.6
(123 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Vertu Volkswagen Huddersfield

The Motability Scheme at Vertu Volkswagen Huddersfield is designed to offer a personalised customer experience for all our clients, both new and old.

We understand that every customer has different needs and requirements, which is why we offer a range of services and options to ensure that each customer can find the perfect car for them. Our experienced team is dedicated to helping every customer navigate the process of finding and maintaining their ideal vehicle. Whether you are a first-time customer or have been with us for years, we strive to make the Motability Scheme a hassle-free and enjoyable experience.

Contact information

Address
Leeds Road
Huddersfield
Huddersfield HD2 1UL
GB
Phone Number
Call Vertu Volkswagen Huddersfield on 01484 360000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Janet Marshall
  • Lewis Beetham
  • Charlotte Demetriades
  • Joanna Rutecka
  • Glen O'Gara
  • Ryan Chapman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ewan Walker
  • Isa Cheema
  • Jamielee Sheriff
  • Sophia Bulmer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Huddersfield

  • Rating 5.0
    Straight forward, easy to deal with and helpful.
    Response from Vertu Volkswagen Huddersfield
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Great
    Response from Vertu Volkswagen Huddersfield
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very pleasant and friendly staff was most helpful when I was looking for a mobility car listen to what I required I've found just what I was looking for
    Response from Vertu Volkswagen Huddersfield
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    An excellent and very relaxed process from start to finishe, dealing with the VW garage
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Very friendly and helpful
    Response from Vertu Volkswagen Huddersfield
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    The experience from start to finish was amazing. Jan king was amazing she explained everything well. Couldn’t have asked for a better person who dealt with us. Thank you Janet king.
    Response from Vertu Volkswagen Huddersfield
    Thank you so much for your kind words! We are so happy to hear that Janet was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    We picked u are first new car,was a great feeling.we had great service from vw, and would highly recommend them to anyone.
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Nice and easy to get my service done. Made me a video of all the major tests etc.
    Response from Vertu Volkswagen Huddersfield
    Good afternoon Peter. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Joanne from start to finish was excellent
    Made it a simple and please transaction..
    Response from Vertu Volkswagen Huddersfield
    Hi Paul, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    The garage have the Specialist people that guide you through the purchase with ease.

    Peter Swallow
    Response from Vertu Volkswagen Huddersfield
    Hi Joan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    The staff were very helpful and went above and beyond to help.
    Response from Vertu Volkswagen Huddersfield
    Good afternoon Joseph. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Great.
    Response from Vertu Volkswagen Huddersfield
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Extremely good service from Lewis !! Thankyou very much
    Response from Vertu Volkswagen Huddersfield
    Hi Christine, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Lewis . Many thanks Keith
  • Rating 5.0
    She was polite and friendly
    Response from Vertu Volkswagen Huddersfield
    Hi Dean, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    Pleasant friendly
    Response from Vertu Volkswagen Huddersfield
    Good afternoon Dean. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Everything went well, car was actually ready before time. Staff very helpful and considerate. Thanks to all
    Response from Vertu Volkswagen Huddersfield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very helpful
    Response from Vertu Volkswagen Huddersfield
    Hi Shaun, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    From start to finish the lady whom dealt with me was very understanding very pleasant and mad it a simple process .
    Response from Vertu Volkswagen Huddersfield
    Good morning Paul. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 2.0
    They never got back to me even after ringing numerous times
    Response from Vertu Volkswagen Huddersfield
    Good afternoon Muhammad. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2MA1202 Kind regards, Dean.
  • Rating 5.0
    Excellent service at the dealership but 32 weeks to deliver my car seam a bit of a joke and made in Mexico and not Germany

    Hi Lisa you will hopefully see me in 32 weeks when my car arrives.
    I had look around at The new ford Kuga and the Nissan Xtrail ford I couldn't fault them I had been waiting for a phone call for them to take orders on new Kuga. Nissan at that car 2 u need taking of motability there a disgrace that why I decided to come back to what I've had for the last 5 years Much respect to Vertu VW at Huddersfield to Liam and Isa always polite to my wife
    KEEP IT UP AND YOU COULD SEE ME FOR MY ELECTRIC OR HYDROGEN CAR AFTER THIS ONE😁😁😁
    Response from Vertu Volkswagen Huddersfield
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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