Motability Scheme at JCT600 SEAT Menston

4.8
Rating 4.8
(159 reviews)
08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 17:00 12:00 - 16:00
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Welcome to JCT600 SEAT Menston

At JCT600 SEAT Menston we have experienced Motability specialists who have been through extensive Motability training to help them meet the needs of our customers.

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From details of how the scheme works, to the best choice from the latest models, they will be on hand to take you through your options and support you throughout your lease.

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Contact information

Address
46 Bradford Road
Menston
Ilkley LS29 6BX
GB
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Phone Number
Call JCT600 SEAT Menston on 01943 882200
01943 882200
01943 882200
Website

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Email

Email us

Reviews

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Showroom details
08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 18:00 08:45 - 17:00 12:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:45 - 18:00
Tuesday08:45 - 18:00
Wednesday08:45 - 18:00
Thursday08:45 - 18:00
Friday08:45 - 18:00
Saturday08:45 - 17:00
Sunday12:00 - 16:00

Motability Scheme specialists:

  • Simon Jackson
  • Tom Pollard
  • Jake Vanderstock
  • Tom Wilson
  • Kimberley Monk
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Lara Sefton
  • Clair Hannam
  • Georgia Cay
  • Natasha Banks
  • Stephanie Birchall
  • Hayley Burton
We recommend calling and booking an appointment before visiting.
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Accessibility features at JCT600 SEAT Menston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at JCT600 SEAT Menston

  • Rating 3.0
    They could have cleaned & washed like other dealer ships do.
    NO GOOD
    Response from JCT600 SEAT Menston
    Hello Zubair,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your recent visit. Providing a comprehensive service, including cleaning and washing, is important to us, and we regret that we fell short in this instance.

    Your comments are invaluable in helping us improve our services, and we will certainly address this with our team to ensure we enhance our customer experience. We hope to have the opportunity to serve you better in the future.

    If there's anything else we can do for you, please feel free to reach out.

    Best regards,
    The JCT600 SEAT Menston Team
  • Rating 5.0
    Amazing service coverd everything I needed to know and staff are very kind and helpful
    Response from JCT600 SEAT Menston
    Hello Bobby,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with us and that our team was able to cover everything you needed to know. It's great to know that you found our staff kind and helpful, as we strive to provide the best service possible to all our customers.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering top-notch service. If you have any more questions or need further assistance, please don't hesitate to reach out.

    We look forward to seeing you again soon!

    Best regards,
    The JCT600 SEAT Menston Team
  • Rating 5.0
    Very helpfull and good communication
    Response from JCT600 SEAT Menston
    Hello Samina,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The JCT600 SEAT Menston Team
  • Rating 5.0
    the experience was wonderful the motability specialist even stayed at work a bit longer just for us to have a look at the car and was very helpful during the application process explaining what everything is and how it all works
    Response from JCT600 SEAT Menston
    Dear Marian P.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful visit and that our Motability specialist was able to assist you effectively. It's great to know that staying a bit longer made a difference and that the application process was clearly explained to you. Your satisfaction is our top priority, and your kind words and perfect rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The JCT600 SEAT Menston Team
  • Rating 5.0
    Fantastic from start to finish. Tom Wilson was very professional and very helpful!
    Response from JCT600 SEAT Menston
    Hello Charlotte,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was fantastic from start to finish. Tom Wilson will be delighted to know that his professionalism and helpfulness made a positive impact on your visit.

    At JCT600 SEAT Menston, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If there's anything more we can do for you, please don't hesitate to reach out.

    We look forward to seeing you again soon!

    Best regards,
    The JCT600 SEAT Menston Team
  • Rating 5.0
    Very prompt and helpful. Car finished 4 hours later, mind you it was just an oil service, they plant a tree instead of valeting it.
    Response from JCT600 SEAT Menston
    Hello Jonathan V.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service prompt and helpful. We always strive to provide efficient service, and it's great to know that we met your expectations with your oil service.

    We also appreciate your understanding and support of our initiative to plant a tree instead of offering a valet service. It's part of our commitment to sustainability and making a positive impact on the environment.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at JCT600 SEAT Menston.

    Best regards,

    Sally Yates
    JCT600 SEAT Menston Team
  • Rating 4.0
    Good communication professional staff
    Response from JCT600 SEAT Menston
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 1.0
    - 1 hour delay.
    -I was seated by the door that repeatedly kept opening and wind was blowing at me for the duration of 3 hours.
    -Parked my car in a tight spot after the service was done and a passerby had to help me.
    Response from JCT600 SEAT Menston
    Dear Samaa W.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit to JCT600 SEAT Menston. We understand how frustrating it must have been to face a delay and to be seated in an uncomfortable spot for an extended period.

    Additionally, we are sorry to hear about the difficulty you encountered with the parking situation after your service. Your experience is important to us, and we are committed to improving our services to ensure a more comfortable and efficient visit for all our customers.

    Please know that your feedback has been shared with our team, and we are taking steps to address these issues. We value your input and hope to have the opportunity to provide you with a better experience in the future.

    Thank you once again for your feedback.

    Kind regards,

    Sally Yates
    JCT600 SEAT Menston Team
  • Rating 5.0
    All went well helpful and efficient
    Response from JCT600 SEAT Menston
    Dear Gaynor K.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that your experience with us was both helpful and efficient. At JCT600 SEAT Menston, we strive to provide the best service possible, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The JCT600 SEAT Menston Team
  • Rating 5.0
    Friendly staff and explained the application and process clearly.
    Response from JCT600 SEAT Menston
    Hello Daniel J.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our team was able to provide you with a friendly and clear explanation of the application process. It's wonderful to know that you had a great experience with us at JCT600 SEAT Menston. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The JCT600 SEAT Menston Team
  • Rating 5.0
    Very helpful very friendly
    Response from JCT600 SEAT Menston
    Hello Claire,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be both helpful and friendly. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at JCT600 SEAT Menston.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very nice explained everything gave me my car on time very nice service
    Response from JCT600 SEAT Menston
    Dear Safina A.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our service and that everything was explained clearly. It's fantastic to know that we were able to deliver your car on time and meet your expectations. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The JCT600 SEAT Menston Team
  • Rating 5.0
    Brilliant service from the mobility team at Menston. Thank you.
    Response from JCT600 SEAT Menston
    Hi Benjamin C,
    Thank you so much for your kind words! We are so happy to hear that JCT600 Seat Menston and the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards Sally.
  • Rating 5.0
    It was great, very polite staff and the cup
    Of chocolate was yummy Thank you
    Response from JCT600 SEAT Menston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Quicker than told, very happy with service I received.
    Response from JCT600 SEAT Menston
    Hello Kaila W.. Thank you for taking the time to leave us a review about your visit. Kind regards Sally
  • Rating 3.0
    Too many surveys, asked in three different ways to give feedback including phone call. I'm a carer of a child with very complex needs currently in mental health crisis and this feels very intrusive. Would like chance to opt out of videos being sent re service and just receive a call when the car is ready
    Response from JCT600 SEAT Menston
    Hi Rory B,
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Kind Regards Sally
  • Rating 5.0
    Highly recommend
    Response from JCT600 SEAT Menston
    Hi Ian,
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Sally.
  • Rating 5.0
    Very helpful
    Response from JCT600 SEAT Menston
    Hello Julia M.. Thank you for taking the time to leave us a review about your visit. Kind Regards Sally
  • Rating 5.0
    Excellent service all round staff very friendly and customer service brilliant.
    Response from JCT600 SEAT Menston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    I was shown around by a lovely and helpful man called Ian. I was given all the relevant information. He talked me through which car was affordable and best for my needs.

    Thank you

    Response from JCT600 SEAT Menston
    Thank you for your kind words - we're glad to have been of service!

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