Motability Scheme at Keighley Ford

4.5
Rating 4.5
(18 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Dalton Lane
Keighley BD21 4JH
GB
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Phone Number
Call Keighley Ford on 01535 667711
01535 667711
01535 667711
Website

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Email

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Reviews

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Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability service specialists:

  • Rachael Anderson
  • Jason Kelly
We recommend calling and booking an appointment before visiting.

Accessibility features at Keighley Ford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Keighley Ford

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Keighley Ford can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Keighley Ford on 01535667711 to make an appointment with our Motability specialist.

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Reviews at Keighley Ford

  • Rating 5.0
    From order to delivery everything went smoothly. Was kept informed throughout
  • Rating 5.0
    Helpful and polite made me feel good
  • Rating 5.0
    No complaints, the car was washed and we also had a courtesy car. Perfect.
  • Rating 5.0
    Booked with no.problems, quick turnaround, and friendly staff, cheers
  • Rating 5.0
    Excellent
  • Rating 2.0
    For the first time mixed reviews. One man whose name I don’t have was rude and awkward regarding a possible courtesy car when my car failed its MOT on a Friday. He lied about the car left outside our house when my car was collected. He stated it would be there all weekend as nobody was free to collect it yet an hour later I looked out and it was gone. Yet he had said nobody was free to come to our house.
    Jason however when I was finally passed over to him, even that was a fight as the first man didn’t want to pass me over, was extremely polite and helpful. He enabled us to solve the issue.
  • Rating 5.0
    A pleasure dealing with them
  • Rating 5.0
    Excellent and friendly customer service, excellent service all round
  • Rating 5.0
    Really efficient
  • Rating 5.0
    Very helpful.
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Excellent service could not get better Well pleased
  • Rating 5.0
    Very efficient. Car came back very clean. Job well done.
  • Rating 4.0
    Although the service for car was good I wasn't happy that my car was the first car booked in that day . I arrived before any other customer had but other cars was seen before mine. This also happened the on the previous service. Are motability customers not as valued as paying customers.
  • Rating 5.0
    Excellent
  • Rating 5.0
    Excellent customer service thank you
  • Rating 4.0
    Can not give 5 star because never cleaned inside
  • Rating 1.0
    Utter rubbish!! The vehicle travelled 19 miles before the engine warning light came on again and the vehicle went into ‘limp mode’.
    The mechanics clearly don’t know what they are doing and I had it from the Service Manager that they just turned the warning light off thinking it was a electrical issue without actually exploring the issue highlighted on the Ford App.
    The mechanics are very smarmy and one individual, tall, skinny with a beard was laughing at me whilst I was waiting.
    Not happy at all!! I am currently sat in the garage whilst writing this. Been here for two hours!!

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