Motability Scheme at D. M. Keith Ford Leeds

4.9
Rating 4.9
(314 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
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Welcome to D. M. Keith Ford Leeds

At D. M. Keith Ford Leeds we have a strong team of trained Motability specialists.

Our award-winning team have the knowledge to answer all your questions and are proud to always deliver the best service to Motability customers. Test drives are available and if you choose to place an application, we ensure you are kept informed every step of the way.

D. M. Keith host a Quite Time on Sundays from opening until 12pm. Adapting our environment means that all customers including those with non-visible disabilities can feel safe and enjoy browsing our vehicles in comfort.

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Contact information

Address
Whitehall Road
Leeds LS12 5NL
GB
Get directions
Phone Number
Call D. M. Keith Ford Leeds on 0113 263 4222
0113 263 4222
0113 263 4222
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Raja Danyal Hussain
  • Michal Urban
  • Grenville Shorte
  • Liam Johnson
  • Emma Rowlands
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Adrian Beman
  • Robert Dodsworth
  • Karen Humphries
  • Andy Hurley
  • Bethany Parker
We recommend calling and booking an appointment before visiting.
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Accessibility features at D. M. Keith Ford Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at D. M. Keith Ford Leeds

  • Rating 1.0
    Not good at all
    Response from D. M. Keith Ford Leeds
    Dear Donna E.,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with D. M. Keith Ford Leeds did not meet your expectations. Your satisfaction is very important to us, and we are committed to addressing any concerns you may have.

    Could you please provide more details about your experience? This will help us understand the issues you faced and work towards improving our services. We value your input and hope to have the opportunity to make things right.

    Thank you for bringing this to our attention.

    Kind regards,

    Paul Smith
    D. M. Keith Ford Leeds Team
  • Rating 5.0
    Quick and efficient
    Response from D. M. Keith Ford Leeds
    Hi Gary, Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service quick and efficient. Providing excellent service is our top priority and it's wonderful to know that we met your expectations. Thanks again Gary, we appreciate your feedback and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Michael was very helpful and friendly. Been a fantastic service from test drive, order and delivery. Regular updates along the way.
    Couldn't ask for a better service.
    Response from D. M. Keith Ford Leeds
    Hi Benjamin, Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a fantastic experience with our service from test drive to delivery. Michael will be delighted to know that his efforts were appreciated and that he was able to assist you effectively. Thanks again Benjamin, your kind words and perfect rating mean a lot to us and they motivate our team to continue providing the best service possible.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Very nice person took to me thanks so much
    Response from D. M. Keith Ford Leeds
    Hi Wioletta, Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Thanks again Wioletta, we'll be sure to share your kind comments with the team and we look forward to the arrival of your New Ford Puma.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Grenville was very polite, helpful and informative when we came to pick up the Motability car. He demonstrated everything inside the car that we needed to know.
    I'm sure this will make a big difference to our lives and there's plenty of room for the wheelchair. Thank you!
    Response from D. M. Keith Ford Leeds
    Hi Mark, Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that Grenville was able to assist you effectively and provide all the necessary information about your new Motability car. It's also wonderful to know that the vehicle meets your needs, especially with the ample space for the wheelchair and that it will make a significant difference in your life. Thanks again Mark, your feedback is greatly appreciated and will be shared with Grenville and the rest of our team. Here at D. M. Keith Ltd, we are committed to providing excellent service and ensuring our customers have a smooth and informative experience and it's nice to know that's what you experienced. Enjoy your New Ford Kuga and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Great customer service.
    Response from D. M. Keith Ford Leeds
    Hi Emilia, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our customer service at D. M. Keith Ford Leeds. Your feedback is incredibly important to us and it’s wonderful to know that we met your expectations. Thanks again, we appreciate your review and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Very helpful explained everything to me.
    Response from D. M. Keith Ford Leeds
    Hi Lisa, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team very helpful and that everything was explained clearly to you. Your feedback is incredibly valuable to us and it’s great to know that we could provide you with a positive experience. Thanks again Lisa, we value your support and we look forward to the arrival of your New Ford Puma.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    The service was fast and helpful
    Response from D. M. Keith Ford Leeds
    Hi Zoe, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service fast and helpful. Providing excellent service is our top priority and your feedback is greatly appreciated. Thanks again Zoe, we'll be sure to share your kind comments with the team and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    I had a friendly and informative experience and would highly recommend to anyone who is looking for a ford.
    Response from D. M. Keith Ford Leeds
    Hi Martin, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service friendly and informative. Your recommendation means a lot to us and we're delighted to know that you would suggest us to others looking for a Ford. Thanks again Martin, we appreciate your support, we'll be sure to share your kind comments with Grenville and we look forward to the arrival of your New Ford Kuga.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    The guy I spoke to was ace and help with everything I needed
    Response from D. M. Keith Ford Leeds
    Hi Daniel, Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience and that Liam was able to assist you with everything you needed. Providing excellent service is our top priority and it's wonderful to know that we met your expectations. Thanks again Daniel, we appreciate your support and we look forward to the arrival of your New Ford Kuga.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Very friendly & efficient. Grenville was great
    Response from D. M. Keith Ford Leeds
    Hi John, Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you found our service friendly and efficient. Grenville will be delighted to know that he made a great impression. Thanks again John, your feedback is incredibly valuable to us and we're so pleased to have met your expectations.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Highly recommend salesman Grenville Shorte help you out smoothly .
    Response from D. M. Keith Ford Leeds
    Hi Mark, Thank you so much for taking the time to leave such a positive review. We are thrilled to hear about your excellent experience. Here at D. M. Keith Ltd, our teams are dedicated to providing smooth and helpful service and it's wonderful to know that Grenville met your expectations. Thanks again Mark, we value and appreciate your feedback and we look forward to the arrival of your New Ford Kuga.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Lovely welcoming place. Got seen straight away and they were very helpful, not pushy like some places. They explained everything in detail. Would most definitely recommend.
    Response from D. M. Keith Ford Leeds
    Hi Liam, Thank you so much for taking the time to share your thoughts with us. It's really nice to hear that you had a positive experience. Here at D. M. Keith Ltd, our teams strive to provide a welcoming and helpful environment and it's great to know that you felt well taken care of without any pressure. Thanks again Liam, we appreciate your recommendation and are delighted that everything was explained to your satisfaction.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Excellent service, warm and friendly staff made me feel really well looked af6er, the video of the vehicle inspection explained everything and all done in good time, thank you
    Response from D. M. Keith Ford Leeds
    Hi Paul, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us. Here at D. M. Keith Ltd, our teams take great pride in providing warm and friendly service and it's fantastic to know that you felt well looked after. We're also glad that the video of the vehicle inspection was helpful and that everything was completed in a timely manner. Thanks again Paul, we value your feedback, we'll be sure to share your kind comments with the team and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Everything was explained thoroughly from start to finish. Kept well upto date on all.
    Response from D. M. Keith Ford Leeds
    Hi Donna, Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience with us. Here at D. M. Keith Ltd, our teams strive to ensure that all our customers are well-informed and kept up to date throughout their journey with us and it's wonderful to know that we met your expectations. Thanks again Donna, your feedback is incredibly valuable to us and it motivates us to continue providing the best service possible.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Helpful explained everything thoroughly and nothing was too much made me feel at ease with the process of ordering and car details went above and beyond to help explain n make the whole experience stress free my car dealership sales man was luscaz at ford at Wortley he was helpful n nothing was too much for him
    Response from D. M. Keith Ford Leeds
    Hi Michelle, Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you found our service helpful and that everything was explained thoroughly. It's also great to know that we could make you feel at ease with the process of ordering and understanding the car details. Thanks again Michelle, we appreciate your feedback and we look forward to you taking delivery of your New Ford Puma.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Excellent service very professional and polite
    Response from D. M. Keith Ford Leeds
    Hi Julian, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be excellent, professional, and polite. Your feedback is incredibly valuable to us and it motivates our team to continue providing the best possible service to all our customers. Thanks again Julian, we appreciate your support and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Very good.
    Response from D. M. Keith Ford Leeds
    Hi Mark, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us. Thanks again Mark, your feedback is greatly appreciated and motivates our team to continue providing excellent service.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Brilliant in every way with Granville. Lovely Lovely man thank you
    Response from D. M. Keith Ford Leeds
    Hi Julie, Thank you so much for your wonderful review. We are thrilled to hear that you had such a positive experience with Grenville. He truly is a valued member of our team and we're delighted that his service made your visit brilliant in every way. Thanks again Julie, your kind words and perfect rating mean a lot to us, we'll be sure to share them with Grenville. Enjoy your New Ford Explorer and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Granvill was amazing!
    Help me with my needs threw out the process.
    Response from D. M. Keith Ford Leeds
    Hi Steven, Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Grenville was able to assist you throughout the process and meet your needs effectively. Your kind words and perfect rating are greatly appreciated and will be shared with Grenville and the rest of our team. Here at D. M. Keith Ltd, we're committed to providing excellent service and ensuring our customers have a smooth and satisfying experience, your kind comments really do confirm that we're on the right track. Thanks again Steven, we value and appreciate your feedback and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)

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