Motability Scheme at Lookers Ford Sheffield

4.8
Rating 4.8
(222 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
10 Savile Street East
Sheffield S4 7UQ
GB
Phone Number
Call Lookers Ford Sheffield on 0114 276 6000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Philip Earl
  • Jessica Flower
  • Aron Harvey
  • Bradley Roebuck
  • Thomas Ainley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Nick Bower
  • Sam Adcock
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Sheffield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Sheffield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Ford Sheffield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Sheffield on 01142766000 to make an appointment with our Motability specialist.

Reviews at Lookers Ford Sheffield

  • Rating 5.0
    Friendly and efficient Very Knowledgeable
    Response from Lookers Ford Sheffield
    Hello Scott,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, efficient, and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Sheffield.

    Best regards,
    The Motability Scheme Team at Lookers Ford Sheffield
  • Rating 5.0
    10/10 from start to finish my advisor Philip is always the best with me and always makes my experience enjoyable and easy
    Response from Lookers Ford Sheffield
    Hello Frank,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was enjoyable and easy. Philip will be delighted to know that his efforts have made such a positive impact on your visits. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. We look forward to welcoming you back to Lookers Ford Sheffield in the future.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Was very good done on time and staff very helpful
    Response from Lookers Ford Sheffield
    Dear Skye H.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Ford Sheffield. We are thrilled to hear that you found our service to be timely and our staff helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    It was done on time staff very friendly and professional
    Response from Lookers Ford Sheffield
    Hello Stephen H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was positive and that our team was able to meet your expectations with timely service and professionalism. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Phil is outstanding, caring, helpful and considerate. The best
    Response from Lookers Ford Sheffield
    Hello Jenson B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Phil. It's fantastic to know that he was able to provide you with outstanding, caring, and helpful service. We strive to offer the best for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 2.0
    1h 45m to change an oil filter? Booked in for 930 and the car was sat where I put it for 40 minutes untouched!
    Never waited so long the other times so I'm hoping this was just a one off.
    Response from Lookers Ford Sheffield
    Hello Martin,

    Thank you for taking the time to share your feedback with us. I apologize for the delay you experienced during your recent visit. We strive to provide efficient service, and it's clear we fell short this time. Your experience is not reflective of our usual standards, and we are looking into what happened to ensure it doesn't occur again. We appreciate your patience and hope to provide you with a better experience in the future. If there's anything else we can do for you, please let us know.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 3.0
    I'm sick of writing this just for it to say it's encountered an error
    Response from Lookers Ford Sheffield
    Hello Peter,

    Thank you for taking the time to share your feedback with us. We apologize for any frustration you’ve experienced while trying to submit your review. Your input is important to us, and we're committed to improving our systems to ensure a smoother experience for our customers.

    If there's anything specific you would like to discuss or if you have further feedback, please feel free to reach out to us directly. We value your insights and are here to assist you in any way we can.

    Thank you for choosing the Motability Scheme at Lookers Ford Sheffield.

    Best regards,
    Ann
    Customer Service Team
  • Rating 5.0
    Went above and beyond to get it ready for me to collect when needed
    Response from Lookers Ford Sheffield
    Hello Harry,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Lookers Ford Sheffield. Our team always strives to go above and beyond for our customers, and it's rewarding to know that we were able to meet your needs and expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Was dealt with immediately and a comfortable waiting area and refreshments.
    Response from Lookers Ford Sheffield
    Hi Bridget, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very smoothly, fast service
    Response from Lookers Ford Sheffield
    Good Moring, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Great help great service.
    Response from Lookers Ford Sheffield
    Hi Jane, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Your support to Lookers is much appreciated
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    can I say Phillip from mobility has been fantastic all through my application he’s kept me updated through out very kind honesty man straight talk gives you any advise you need… helped me work through the car to make sure I felt comfortable with driving of today thanks again Phillip and I wish you well hopefully see you again in a few years
    Response from Lookers Ford Sheffield
    Thank you so much for your kind words! We are so happy to hear that Phillip was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Always friendly, listen to our needs and are helpful to resolve problems.
    Response from Lookers Ford Sheffield
    Hi Emiliano, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 3.0
    Not the best
    Response from Lookers Ford Sheffield
    We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you. Thank you for taking the time to get in contact with us.
    Kind regards
    Caitlin
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    The person we saw sorted out everything quickly and efficiently He was very friendly and knowledgeable and could answer any questions we had
    Response from Lookers Ford Sheffield
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent,speedy and professional service from Motability Specialist Philip Earl
    Response from Lookers Ford Sheffield
    Thank you so much for your kind words! We are so happy to hear that Philip was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Good service
    Response from Lookers Ford Sheffield
    Hello Barry, Thank you for taking the time to leave us a review 5 Star rating about your visit. Kind regards
  • Rating 5.0
    Really happy with my experience with lookers, fast,reliable and friendly.
    Response from Lookers Ford Sheffield
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Always 10/10 awesome customer service
    Response from Lookers Ford Sheffield
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    After Covid the dealership had to drop their collection service which means I now have to sit and wait for the car to be seen to. It is a 20 miles round trip to use this dealer. I'm considering moving to a nearer dealership.
    Response from Lookers Ford Sheffield
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership

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