Motability Scheme at Lookers Ford Sheffield

4.8
Rating 4.8
(266 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
10 Savile Street East
Sheffield
South Yorkshire S4 7UQ
GB
Get directions
Phone Number
Call Lookers Ford Sheffield on 0114 276 6000
0114 276 6000
0114 276 6000
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Philip Earl
  • Jessica Flower
  • Aron Harvey
  • Bradley Roebuck
  • Thomas Ainley
  • Bradley Lowe
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Nick Bower
  • Sam Adcock
  • Chloe Roberts
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Sheffield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Sheffield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Ford Sheffield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Sheffield on 01142766000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Sheffield

  • Rating 5.0
    Very efficient and helpful
  • Rating 4.0
    Was good this time had issues with dealership in past but this time there was better then ot has been
    Response from Lookers Ford Sheffield
    Hello Stephen,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that your recent experience was better and that you found our service improved. We are committed to continually enhancing our customer experience and your input is invaluable in helping us achieve that goal. If there's anything specific you think we could improve further, please don't hesitate to let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Excellent service very polite
    Response from Lookers Ford Sheffield
    Hello Jack D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service and found our team to be very polite. Your feedback is incredibly important to us, and it motivates us to continue providing the best experience possible for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Sheffield.

    Best regards,
    The Motability Scheme Team at Lookers Ford Sheffield
  • Rating 2.0
    Told the wait would be an hour, I was there over 2 hrs. My car was where I left it a good 45minutes after my appointment time before it was taken. I complained from my last visit and heard absolutely nothing from that so I wont hold my breath for any feedback from this. Next time I will be requesting my car be picked up from my address and dropped off, and have a curtesy car. Inconvenience me, I'll invinience lookers now.

    Also, when I selected 1 star review it kept causing an error, so the 2 stars is forced.
    Response from Lookers Ford Sheffield
    We sincerely apologise to hear that you are unhappy and that we have not met your expectations - this is not the experience that we want for any of our customers.
    Please be assured that we take all feedback seriously, and your comments are important to us.

    We are committed to improving our processes. If you would like to share more details and raise a complaint, you can do so by visiting our website - https://www.lookers.co.uk/complaints. You will see here there is a link to an online form which you may wish to complete. This page will also provide information on how you can raise different types of complaints and how we will manage them.
    Thank you, Lookers Motor Group
  • Rating 5.0
    Excellent experience phil so professional and kind .he took the time to explain things at .y pace ensuring that I understood everything and was in agreement. Treated me with upmost respect.
    Response from Lookers Ford Sheffield
    Dear Karen H.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had an excellent experience with Phil at Lookers Ford Sheffield. It's wonderful to know that he was able to provide you with professional and kind service, taking the time to explain everything at your pace. We strive to ensure that all our customers feel respected and well-informed, and your feedback is a testament to our efforts.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Phil. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Lookers Ford Sheffield.

    Best regards,
    Lookers Ford Sheffield
  • Rating 5.0
    Friendly
    Response from Lookers Ford Sheffield
    Hello Maria L.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service friendly and that you had a positive experience with us at Lookers Ford Sheffield. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Ford Sheffield
  • Rating 5.0
    Very good. Philip took his time explaining everything during the handover of the new car. Nothing was to much trouble. Thank you Tracey and Stephan
    Response from Lookers Ford Sheffield
    Hello Max D.,

    Thank you so much for your wonderful review! We're thrilled to hear that Philip, Tracey, and Stephan were able to provide you with a great experience during the handover of your new car. It's fantastic to know that everything was explained thoroughly and that you felt well taken care of. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Great customer service.
    Helpful staff.
    All good.
    Thankyou.
    Response from Lookers Ford Sheffield
    Dear Christine R.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with our customer service and found our staff helpful. Your feedback is incredibly valuable to us, and it’s fantastic to know that everything met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Sheffield.

    Best regards,

    The Motability Scheme Team at Lookers Ford Sheffield
  • Rating 5.0
    Absolutely fantastic.
    Response from Lookers Ford Sheffield
    Hello Stephen M.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience with us at Lookers Ford Sheffield. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Excellent service, very friendly and professional.
    Response from Lookers Ford Sheffield
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our team to be friendly and professional. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 1.0
    Awful customer service and staff actually lied about the cars progress. Will not be going there again.
    Response from Lookers Ford Sheffield
    Dear Malik A.,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Lookers Ford Sheffield and that it did not meet your expectations. Providing excellent customer service is our top priority, and it is concerning to learn that we fell short in your case.

    We take your comments seriously and would like to investigate this matter further to ensure it does not happen again. If you are willing, please contact us directly at your earliest convenience so we can discuss your experience in more detail and address your concerns.

    Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our services.

    Kind regards,

    Lookers Ford Sheffield
  • Rating 5.0
    Very helpful and polite
    Response from Lookers Ford Sheffield
    Dear Tracey D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be helpful and polite. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations.

    At Lookers Ford Sheffield, we strive to provide the best possible service to all our customers, and your positive experience is a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann Scott
    Lookers Ford Sheffield Team
  • Rating 5.0
    Absolutely fantastic. Philip was a great help. He is knowledgeable, patient and kind and helped me from start to finish. Highly recommend lookers ford.
    Response from Lookers Ford Sheffield
    Dear Amy C.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Philip at Lookers Ford Sheffield. It's fantastic to know that his knowledge, patience, and kindness made your visit enjoyable from start to finish. Your recommendation means a lot to us, and we are grateful for your support. If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Was very helpful told every think l needed to know
    Response from Lookers Ford Sheffield
    Hello Skye H.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service helpful and that we were able to provide you with all the information you needed. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Very polite professional and friendly service
    Response from Lookers Ford Sheffield
    Hello Trevor,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service polite, professional, and friendly. Providing excellent customer service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    On the day I picked it was very good
    Response from Lookers Ford Sheffield
    Hello Andrew,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with us was very good on the day you visited. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any more thoughts to share or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Sheffield.

    Best regards,
    The Motability Scheme Team at Lookers Ford Sheffield
  • Rating 5.0
    Fast service and well informed customer service
    Response from Lookers Ford Sheffield
    Hello Joshua,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you experienced fast service and found our customer service team to be well-informed. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Sheffield.

    Best regards,

    The Motability Scheme Team at Lookers Ford Sheffield
  • Rating 5.0
    There is only 1 word to describe ford lookers and that’s BRILLIANT.
    Response from Lookers Ford Sheffield
    Hello Darren,

    Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us at Lookers Ford Sheffield. Your kind words and perfect rating mean a lot to our team. We're committed to providing excellent service and are delighted to know we hit the mark for you. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Great gay so helpful couldn’t ask for more
    Response from Lookers Ford Sheffield
    Hello Kathryn,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at Lookers Ford Sheffield. Our team is dedicated to providing the best service possible, and it's fantastic to know that we were able to meet your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to seeing you again in the future!
    Kind regards
    Lookers Customer Service & Resolution Team


    Best regards,
    The Lookers Ford Sheffield Team
  • Rating 5.0
    Excellent service
    Response from Lookers Ford Sheffield
    Hello Jack D.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service during your visit to Lookers Ford Sheffield. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Sheffield Team

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