Motability Scheme at Stoneacre Renault Shefield

Motability Scheme at Stoneacre Renault Shefield

4.8
Rating 4.8
(21 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:00
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Contact information

Address
290 Penistone Road
Sheffield S6 2FU
GB
Get directions
Phone Number
Call Stoneacre Renault Shefield on 0114 308 1777
0114 308 1777
0114 308 1777
Website

Visit dealer website

Email

sales.sheffieldrenault@stoneacre.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Jordan Harrison
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • James Ducker-Herrick
  • Leanne Hammond
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Renault Shefield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Renault Shefield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Renault Shefield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Renault Shefield on 01143081777 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Stoneacre Renault Shefield

  • Rating 5.0
    Great customer service the lady on service desk really helpful and friendly
    Response from Stoneacre Renault Shefield
    Hello Andrew,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service team. It's fantastic to know that the lady at the service desk was able to assist you in a helpful and friendly manner. Your feedback is greatly appreciated and will be shared with the team to encourage them to continue providing excellent service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Great customer service from Leanne and James.
    Response from Stoneacre Renault Shefield
    Hello Alex,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team members, Leanne and James. Providing excellent customer service is our top priority, and it's fantastic to know that they made a positive impact during your visit.

    If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Great service and helpful
    Response from Stoneacre Renault Shefield
    Hello Linda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service great and helpful. At Stoneacre Renault Sheffield, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Good feedback
    Response from Stoneacre Renault Shefield
    Hello Linda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stoneacre Renault Sheffield. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Excellent service very friendly and helpful
    Response from Stoneacre Renault Shefield
    Dear Valerie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our team to be friendly and helpful. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again at Stoneacre Renault Sheffield.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Brilliant service. Very friendly helpful and professional
    Response from Stoneacre Renault Shefield
    Hello Melanie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service brilliant and our team friendly, helpful, and professional. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Friendly helpful and a professional service and also most of all a nice welcoming smile when entering the show room thank you
    Response from Stoneacre Renault Shefield
    Hello Farrah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service friendly, helpful, and professional. It's great to know that you felt welcomed with a smile upon entering our showroom.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Friendly professional customer service and support
    Response from Stoneacre Renault Shefield
    Hello Farrah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our customer service and support to be friendly and professional. At Stoneacre Renault Sheffield, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Very good
    Response from Stoneacre Renault Shefield
    Hello Shannon,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Stoneacre Renault Sheffield. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Great and jacke and Alex good customer service
    Response from Stoneacre Renault Shefield
    Hello Sonia,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us and that Jack and Alex provided you with excellent customer service. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Stoneacre Renault Sheffield.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Always pleasant to dealnwith ,
    Response from Stoneacre Renault Shefield
    Hello Vanessa,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us has been pleasant. Providing excellent service is always our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Lovely people .. even called me when my car was ready which is perfect for me so there's no waiting around
    Response from Stoneacre Renault Shefield
    Hello Jodie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us and that our team was able to meet your expectations. It's great to know that the call about your car being ready was convenient for you. We always strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Jake hadGreat customer service, friendly and knowledgeable and knew what we needed.
    Response from Stoneacre Renault Shefield
    Hello Joanne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with Jake at Stoneacre Renault Sheffield. Providing excellent customer service is our top priority, and it's fantastic to know that Jake was able to assist you with his friendly and knowledgeable approach.

    We truly appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Great service and really helpful salesmen
    Response from Stoneacre Renault Shefield
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received great service and found our salesmen to be really helpful.

    At Stoneacre Renault Sheffield, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Dobre
    Response from Stoneacre Renault Shefield
    Hello Frantiset,

    Thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience at Stoneacre Renault Sheffield. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Friendly with specialist staff to deal with my Motability needs
    Response from Stoneacre Renault Shefield
    Hello Colin,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that our specialist staff were able to meet your Motability needs and provide you with a friendly experience. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Friendly and informative with specialist staff
    Response from Stoneacre Renault Shefield
    Dear Colin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and informative. Our team takes great pride in being specialists in mobility equipment, and your feedback is a fantastic reminder of why we do what we do. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Renault Sheffield.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent customer service
    Response from Stoneacre Renault Shefield
    Hello Dawn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Stoneacre Renault Sheffield. Our team is dedicated to providing the best possible service, and your feedback is incredibly encouraging. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 5.0
    Good customer service and how they show the report at the end
    Response from Stoneacre Renault Shefield
    Hello Kim,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with our customer service and the way we presented the report at the end of your visit. At Stoneacre Renault Sheffield, we strive to provide the best experience possible for all our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Sheffield Team
  • Rating 1.0
    Rude staff very unhelpful never a great experience, Leanne she’s rude and unprofessional no customer service skills at all
    Response from Stoneacre Renault Shefield
    Dear Bret,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Stoneacre Renault Sheffield. Providing excellent customer service is a top priority for us, and it is clear that we fell short in your case.

    We take your comments seriously and will be addressing this matter internally to ensure that such incidents do not occur in the future. Your experience is not reflective of the standards we strive to uphold, and we appreciate your bringing this to our attention.

    If you would like to discuss this further, please feel free to reach out to us directly https://stoneac.re/scYnHmG. We value your feedback and are committed to making improvements.

    Thank you for your patience and understanding.

    Sincerely,
    The Stoneacre Renault Sheffield Team

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