Motability Scheme at D. M. Keith Škoda Wakefield

4.8
Rating 4.8
(189 reviews)
09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 19:00 10:30 - 19:00
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Contact information

Address
Calder Island Way
Denby Dale Road
Wakefield WF2 7AW
GB
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Phone Number
Call D. M. Keith Škoda Wakefield on 01924 246930
01924 246930
01924 246930
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 19:00 10:30 - 19:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 19:00
Sunday10:30 - 19:00

Motability Scheme specialists:

  • Haroon Saddique
  • Cristiana Difranceso
  • Nathaniel Higgins
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Chris Rushforth
  • David Lees
  • Robert Dodsworth
  • Rachel North
  • Coby Sims
  • Rebecca Lodge
We recommend calling and booking an appointment before visiting.
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Accessibility features at D. M. Keith Škoda Wakefield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to D. M. Keith Škoda Wakefield

At D. M. Keith Škoda Huddersfield we have a strong team of trained Motability specialists.

Our award-winning team have the knowledge to answer all your questions and are proud to always deliver the best service to Motability customers. Test drives are available and if you choose to place an application, we ensure you are kept informed every step of the way.

D. M. Keith host a Quite Time on Sundays from opening until 12pm. Adapting our environment means that all customers including those with non-visible disabilities can feel safe and enjoy browsing our vehicles in comfort.

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Reviews at D. M. Keith Škoda Wakefield

  • Rating 2.0
    I can’t believe that twice now we been told something different about which car we are going to get from you. In less than a week of ordering the car that we wanted. Is this normal to mess people around. When I first filled this in, I praised everything about our visit to your showroom. I filled this panel in saying that I had a wonderful experience with your company and gave your company & staff the thumbs up 👍 and after what I’d wrote down made you stand out from all the other companies and then I sent to your company through this box. After I’d sent it back to you I got another one asking me about my experience at your company and then I couldn’t be bothered to fill it all in again so I left it as 5 star ⭐ and commented it with thank. Then someone rung my wife to let her know that the colour of the car was different to what we thought 💭 we was getting & then a day or two later someone called us from your garage telling us that the car what we thought we was going to get told us that that’s not going to happen now. So I told the wife that we should have gone with a different garage for our mobility car but my son had his heart set on the Škoda car. Ps, you shouldn’t say that you have these cars it you can’t stick to your word. Ps, that’s my thoughts 💭 done.
    Response from D. M. Keith Škoda Wakefield
    Dear Jonathan,

    Thank you for taking the time to share your feedback with us. I am sorry to hear about the confusion regarding your car order and understand how frustrating this must be. At D. M. Keith Škoda Wakefield, we strive to provide clear and consistent communication, and it seems we have fallen short in your case.

    Please know that your experience is not typical of our service standards, and we are committed to resolving this issue for you. I would like to personally look into your order details to ensure we address any discrepancies and provide you with the correct information moving forward.

    Could you please contact me directly at your earliest convenience? I am eager to assist you and restore your confidence in our service.

    Thank you for your patience and understanding.

    Best regards,

    Sam Noble
    D. M. Keith Škoda Wakefield
  • Rating 5.0
    My experience with Skoda was incredible, the sales person was very professional and worked with me and my need to support me in the ordering and collection of my first motability lease, all thr staff at skoda were very polite and friendly and I hope they all get the recognition they truly deserve
    Response from D. M. Keith Škoda Wakefield
    Dear Liam B.,

    Thank you so much for taking the time to share your wonderful experience with us at D. M. Keith Škoda Wakefield. We are thrilled to hear that your first Motability lease process was smooth and that our team provided the professional and supportive service you deserve. It's fantastic to know that our staff's politeness and friendliness made a positive impact on your visit. Your kind words and recognition mean a lot to us, and we will be sure to pass along your compliments to the team. We look forward to serving you again in the future.

    Best regards,
    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    Very helpful soo proud.
    Response from D. M. Keith Škoda Wakefield
    Dear Sanaa W.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service very helpful and that you are proud of your experience with us. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at D. M. Keith Škoda Wakefield.

    Best regards,
    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    Very helpful
    Response from D. M. Keith Škoda Wakefield
    Hello Sanaa W.,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful. At D. M. Keith Škoda Wakefield, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    Very good gave me a courtesy car whilst mine was serviced very polite staff great service
    Response from D. M. Keith Škoda Wakefield
    Thank you so much for your kind words! We are so happy to hear that [****] was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Incredibly supportive with my mobility needs, only downside is that the showroom isn't very accessible due to cars being close together with not enough room for wheelchair users
    Response from D. M. Keith Škoda Wakefield
    Dear Liam B.,

    Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our team incredibly supportive with your mobility needs. Providing excellent service is our top priority, and your kind words mean a lot to us.

    We also appreciate your constructive feedback regarding the accessibility of our showroom. We understand how important it is for all our customers to have a comfortable and accessible experience, and we are actively looking into ways to improve the layout to better accommodate wheelchair users.

    Your insights are invaluable in helping us enhance our services, and we are grateful for your input. If there is anything else we can do to assist you, please do not hesitate to reach out.

    Thank you once again for your review and for choosing D. M. Keith Škoda Wakefield.

    Best Regards
    D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    The gentleman at the dealership was professional, thorough and attentive. He answered all my questions and made the process stress free.
    Response from D. M. Keith Škoda Wakefield
    Hello Rueben J.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team professional, thorough, and attentive. It's wonderful to know that we could make the process stress-free for you. Your feedback is greatly appreciated and will be shared with the team to continue motivating them to provide excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    Really great service, the salesperson was knowledgeable and very helpful, the whole process was very quick.
    Response from D. M. Keith Škoda Wakefield
    Hello Steven M.,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our service to be great and that our salesperson was both knowledgeable and helpful. It's wonderful to know that the process was quick and met your expectations. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at D. M. Keith Škoda Wakefield.

    Best regards,
    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    friendly stress free and professional!
    thank you Sam so much for taking the worry away
    i would recommend this dealership 100%
    Response from D. M. Keith Škoda Wakefield
    Hello Jennifer,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was friendly, stress-free, and professional. Sam will be delighted to know that he was able to make your visit worry-free. Your recommendation means a lot to us, and we are grateful for your support. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    First class service from all the people we met
    Response from D. M. Keith Škoda Wakefield
    Hello Richard O.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service from our team at D. M. Keith Škoda Wakefield. Providing exceptional service is our top priority, and it’s always gratifying to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    Kieran was really helpful answered all my questions about the car.
    Response from D. M. Keith Škoda Wakefield
    Hello Isabelle,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Kieran was able to assist you effectively and answer all your questions about the car. Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at D. M. Keith Škoda Wakefield.

    Best regards,
    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    Great service from Nathaniel on the initial visit. Best car dealer I’ve met. He also kept me updated throughout the process.
    I can’t see me but a car from anywhere else now.Kieran was also great on the hand over and very supportive. Thanks also to Sam the manager.
    Response from D. M. Keith Škoda Wakefield
    Dear Steven W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Nathaniel, Kieran, and Sam. It's fantastic to know that Nathaniel provided you with great service and kept you informed throughout the process. We are also pleased that Kieran was supportive during the handover.

    Your kind words and perfect rating mean a lot to our team, and we are delighted to have earned your trust and loyalty. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    i dealt with sam who was very helpful and informative and made me feel nothing was too much trouble
    Response from D. M. Keith Škoda Wakefield
    Hello Jennifer,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear about your positive experience with Sam. It's great to know that he was able to provide you with the helpful and informative service you deserve. At D. M. Keith Škoda Wakefield, we strive to ensure that our customers feel valued and supported, and your feedback reaffirms the hard work we put into achieving that goal. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The D. M. Keith Škoda Wakefield Team
  • Rating 5.0
    The team were great. So friendly and helpful. They answered all the questions we had and checked we were happy every step of the way through.
    Response from D. M. Keith Škoda Wakefield
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The team are always helpful and very friendly. Very proffesional and caring to your needs.
    Response from D. M. Keith Škoda Wakefield
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Good car thanks 😊 xx
    Response from D. M. Keith Škoda Wakefield
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Friendly, helpful and informative.
    Response from D. M. Keith Škoda Wakefield
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 1.0
    On initially going to look and choose a car, I asked the representative several times to show us the make and model we chose on the forecourt. This still hadn’t been done when we collected. There was no updates given, I had to chase these.
    Response from D. M. Keith Škoda Wakefield
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Very fiendly and helpful
    Response from D. M. Keith Škoda Wakefield
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful. They collected my car as I was suffering from pneumonia. No fuss at all
    Response from D. M. Keith Škoda Wakefield
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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