Motability Scheme at Stratstone MINI Derby

4.7
Rating 4.7
(4 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Stratstone MINI Derby

At Stratstone MINI Derby our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Here at Stratstone MINI Derby, we are incredibly proud of our knowledgeable and fully trained Motability Specialists with years of experience, who will ensure the most seamless, best quality service for you right from the first moment you enquire.

We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.

Contact Stratstone MINl Derby on 01332 344311 to make an appointment with our Motability specialist.

Contact information

Address
Sir Frank Whittle Road
Derby DE21 4RZ
GB
Phone Number
Call Stratstone MINI Derby on 01332 344311
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Tim Spencer
  • Maria Mccabe
  • Jason Comfort
  • Jonathan Simmonds
  • Ashleigh Taylor
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Danielle Raymont
  • Ella Pidgeon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone MINI Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone MINI Derby

  • Rating 5.0
    Really friendly and knowledgeable- a very straightforward transaction. Very considerate to my sons needs.
    Response from Stratstone MINI Derby
    Hi Tobias,

    Thank you for taking the time to leave us this positive review!

    It’s lovely to see you had a great experience with us!
    Customer Services
  • Rating 4.0
    Tim Spencer… was considerate, attentive and kind. He showed warmth and compassion as I was struggling on the morning I went to collect my car.
    It would have been five stars if the car had been fitted with the correct glass…. Albeit Tim did the
    next best thing… I was feeling immense pressure as many of the aspects of choosing an electric car for the first time had been very stressful including the fitting of the home charger.. Tim did help to quell the anxiety somewhat.. I’m glad I’ve received my car.. I’m the lucky one.. really… so all came good in the end.. I would like to mention Tim’s manager too… great attitude and very informative.. enjoyed listening to him.. wealth of knowledge.. very strong connection between Tim and his Manager which made for an eventual good experience for me.. it brought a smile to my face and warmth to my heart.. as I was for a moment almost in tears.. I’d like this fed back to them.. thank you..
    Response from Stratstone MINI Derby
    Hi Diane,

    Thank you very much for leaving us a review.

    Customer feedback is extremely important to us and your wonderful comments have been forwarded on to leadership team at the MINI branch in Derby to enable them to share your experience with Tim and his manager.

    We look forward to dealing with you again in the future and happy motoring!

    Many thanks,
    Customer Services
  • Rating 5.0
    Great customer service. Very friendly and helpful throughout the purchase process. Kev D.
    Response from Stratstone MINI Derby
    Hello Kevin,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services
  • Rating 5.0
    Very helpful and professional
    Response from Stratstone MINI Derby
    Hi Andrew,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
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