Motability Scheme at Stratstone MINI Derby

4.6
Rating 4.6
(38 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Stratstone MINI Derby

At Stratstone MINI Derby our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Here at Stratstone MINI Derby, we are incredibly proud of our knowledgeable and fully trained Motability Specialists with years of experience, who will ensure the most seamless, best quality service for you right from the first moment you enquire.

We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.

Contact Stratstone MINl Derby on 01332 344311 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby DE21 4RZ
GB
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Phone Number
Call Stratstone MINI Derby on 01332 344311
01332 344311
01332 344311
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Tim Spencer
  • Christopher Whitmore
  • Jessica Flower
  • Hayley Cousins
  • Jason Comfort
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Craig Bagshaw
  • Kate Norman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone MINI Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone MINI Derby

  • Rating 5.0
    Couldn’t do enough for me.
    Response from Stratstone MINI Derby
    Hi Tarwinder,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Very helpful and patient told us everything we need to know
    Response from Stratstone MINI Derby
    Hi Wendy,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Knowledge was great
    Response from Stratstone MINI Derby
    Hi Marion,

    It is wonderful to receive such a positive review!

    All the best!
    Customer Services
  • Rating 5.0
    Extremely helpful having not used motability before. Excellent support
    Response from Stratstone MINI Derby
    Hi Zak,

    Thank you for taking the time to leave us this positive review!

    It’s lovely to see you had a great experience with us!
    Customer Services
  • Rating 5.0
    Rebecca was totally helpfull and totally professional in the new car. She explained everything and made us feel very relaxed and happy . 10 out of 10
    Response from Stratstone MINI Derby
    Hello Jacqueline,

    Rebecca will appreciate this positive review.

    Thank you, and happy motoring!
    Customer Services
  • Rating 5.0
    Very helpful and friendly staff
    Response from Stratstone MINI Derby
    Hi Kelsie,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Very helpful answered everything clearly
    Response from Stratstone MINI Derby
    Hi Wendy,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Tim was brilliant
    Response from Stratstone MINI Derby
    Hi Joshua,

    Tim will appreciate this positive review.

    Thank you, and happy motoring!
    Customer Services
  • Rating 5.0
    Excellent service top marks to sam
    Response from Stratstone MINI Derby
    Hi Jill,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Customer Services
  • Rating 5.0
    5 star service from Salesman Tim. Something you'd expect from BMW and they certainly delivered. Exceeded expectations.
    Response from Stratstone MINI Derby
    Hello Andrew,

    Thank you for your kind review.

    We're really pleased to hear that Tim gave you a 5* experience! We will ensure that your lovely feedback is shared with him and we look forward to seeing you again.

    Have a great day,
    Customer Services
  • Rating 4.0
    Very good but it does sometimes takes a while to get through on the phone but the service is excellent regards Stuart
    Response from Stratstone MINI Derby
    Hi Stuart,

    Thank you for your positive review.

    We're always happy to help! We will ensure all of your feedback is shared with the management team.

    Have a great day!
    Customer Services
  • Rating 5.0
    A pleasure to deal with. Very easy process and attention to detail.
    Response from Stratstone MINI Derby
    Hi Andrew,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Great , picked up returned in a few hours even had a wash , very personable driver to
    Response from Stratstone MINI Derby
    Hi Andrew,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Sam you are the best. Patient, thorough, knowledgable and all done with a brilliant sense of humour. Cars not bad either. Sandra
    Response from Stratstone MINI Derby
    Hi Sandra,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Everyone at Stratatone has always been friendly and helpful, they helped me find another car too. I’m going to stick with them. Nothing negative to say about anything they are so professional and kind.
    Response from Stratstone MINI Derby
    Hi Sean,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day.
    Customer Services
  • Rating 5.0
    All good
    Response from Stratstone MINI Derby
    Hi Jill,

    Thank you for taking the time to review us.

    You have really made our day!
    Customer Services
  • Rating 5.0
    Excellent friendly and helpful customer service.
    Response from Stratstone MINI Derby
    Hi Terrence,

    We always appreciate positive reviews!

    Thank you, and happy motoring!
    Customer Services
  • Rating 5.0
    All good and the whole process was conducted very smoothly.
    Response from Stratstone MINI Derby
    Hi Kristian,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    Was quick painless and easy Rebecca was wonderful also was Jessica very well oiled team!
    Response from Stratstone MINI Derby
    Hello Rory,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Customer Services
  • Rating 5.0
    Very helpful and knowledgeable staff.
    Response from Stratstone MINI Derby
    Hello Lorraine,

    Thank you for taking the time to review us.

    You have really made our day!
    Customer Services

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