Motability Scheme at Bristol Street Motors Citroen Derby

4.8
Rating 4.8
(117 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Welcome to Bristol Street Motors Citroen Derby

Motability Scheme at Bristol Street Motors Citroen Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Citroen Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Citroen Derby on 03445580329 to make an appointment with our Motability specialist.

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Contact information

Address
Stores Road
0
Derby DE21 4XF
GB
Get directions
Phone Number
Call Bristol Street Motors Citroen Derby on 0344 558 0329
0344 558 0329
0344 558 0329
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Peter Devonshire
  • Chris Newnham
  • Adam Gent
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tom Ruzicka
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Citroen Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Citroen Derby

  • Rating 5.0
    Whole process was made very easy by Adam.
    Very happy with everything
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
  • Rating 5.0
    Brilliant
    Response from Bristol Street Motors Citroen Derby
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Brilliant.
    Response from Bristol Street Motors Citroen Derby
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Adam was very easy to talk to very knowledgeable even mad us a very welcome coffee x
    Response from Bristol Street Motors Citroen Derby
    Good afternoon David. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Smooth handover. Adam was brilliant from start to finish. Couldn’t ask for better, he’s a real asset to the Citroen team. Thank you so much
    Response from Bristol Street Motors Citroen Derby
    Good afteroon Ivan. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful nothing was too much trouble
    Thank you
    Response from Bristol Street Motors Citroen Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Adam has been brilliant. He’s friendly, knowledgeable about both the motability scheme and the car we were looking at. He’s very thorough and super helpful despite the little setback we had.
    Response from Bristol Street Motors Citroen Derby
    Hi Ivan. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Adam and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Great customer relations explained everything and showed us as well
    Response from Bristol Street Motors Citroen Derby
    Good afternoon Dudley. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Adam gent was absolutely amazing made me feel like I mattered and not just a sale I would highly recommend him
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    Fab experience with Citroen derby. They were very helpful. The video they send of them checking the car was great.
    Response from Bristol Street Motors Citroen Derby
    Good afternoon, Jonathan . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Adam greeted me When entering showroom explained all the deals on what cars I was looking at. He was very helpful when asking questions. Nothing was too much trouble after deciding which car to go for, He made the transition and paperwork very easy. It was a very pleasant experience.
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart
  • Rating 5.0
    Adam at Bristol Street Motors Citroën Derby has been first class and gone over and beyond the call of duty. Thank you.
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 1.0
    Absolutely disgusting treatment
    From start to finish will not be going back there ever I have all evidence to prove you have just lost a customer
    Response from Bristol Street Motors Citroen Derby
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YTKM2008 Kind regards Dawn
  • Rating 5.0
    Really helpful.Tell me everything about the car.I'm very friendly
    Response from Bristol Street Motors Citroen Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Great, friendly service
    Response from Bristol Street Motors Citroen Derby
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Excellent service
    Response from Bristol Street Motors Citroen Derby
    Thank you for taking your time to leave this great review! Kind regards, Liza
  • Rating 5.0
    Excellent, no problems.
    Response from Bristol Street Motors Citroen Derby
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
  • Rating 5.0
    All good very helpful and polite,kept me informed throughout.
    Response from Bristol Street Motors Citroen Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    We are very happy with our electric car
    And Bristol Citroen dealers
    Response from Bristol Street Motors Citroen Derby
    Good afternoon Lydia. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Adam was amazing and very helpful from start to end , he is a wonderful asset to ur team
    Response from Bristol Street Motors Citroen Derby
    Good afternoon Kelly. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards Dean

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