Motability Scheme at Bristol Street Motors Citroen Derby

4.8
Rating 4.8
(90 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Citroen Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Citroen Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Citroen Derby on 03445580329 to make an appointment with our Motability specialist.

Contact information

Address
Stores Road
0
Derby DE21 4XF
GB
Phone Number
Call Bristol Street Motors Citroen Derby on 0344 558 0329
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Chris Newnham
  • Adam Gent
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Scott Newcombe
  • Tom Ruzicka
  • Robert Moore
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Citroen Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Citroen Derby

  • Rating 5.0
    My experience with Adam at citroen made me feel very comfortable he went above and beyond to help me and I like to thank him very much
    Response from Bristol Street Motors Citroen Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Adam Gent was the gentleman who served me and he was extremely helpful. he answered questions about the scheme that I hadn’t even thought to ask, explaining things in detail. He was very friendly and respectful.
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Extremely helpful, listened to all my needs and helped with additional requirements do to mobility issues
    Response from Bristol Street Motors Citroen Derby
    Hi Jake, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    We very happy
    Response from Bristol Street Motors Citroen Derby
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    All needs were met
    Felt comfortable
    Car arrived earlier than expected
    Overall I’m very happy
    Response from Bristol Street Motors Citroen Derby
    Good afternoon Izaak. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    We had a fantastically easy experience with Adam at Citroen Derby. He had all the time to answer our questions and queries. We didn't really have anything to do other than wait for the phone call to say the car was ready (which took less time than I thought it would). Adam gave excellent advice when I was picking a car and talked me through all the different aspects of the scheme etc. When the car arrrived Adam took the time to show me how everthing worked and showed me all the little nuances of the car. I am extremely happy with everything and even after only a few days it has already made a massive difference. The process was made really simple and I can't thank Adam enough. If I could give more stars I would. Massive Thanks!
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Very pleasant, friendly staff who made sure l had a comfortable seat and a drink whilst l waited for my car to be serviced. I was pleased that my car had been cleaned for me after the service.
    Response from Bristol Street Motors Citroen Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very helpful and friendly employee Adam sorted everything out for us
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Very friendly service
    Response from Bristol Street Motors Citroen Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Adam was brilliant. Explained everything clearly in easy to understand language and didn't bog us down with loads of information that we didn't need.
    Response from Bristol Street Motors Citroen Derby
    Hi Margaret. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    The agent that helped me went through everything very carefully and was very helpful
    Response from Bristol Street Motors Citroen Derby
    Good afternoon Paul. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Adam was 10/10
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Very good
    Response from Bristol Street Motors Citroen Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    10/10
    Response from Bristol Street Motors Citroen Derby
    Hi Jordan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    thanks yuo
    Response from Bristol Street Motors Citroen Derby
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
  • Rating 5.0
    Very fast and efficient service from start to finish .
    Response from Bristol Street Motors Citroen Derby
    Good afternoon Jacqueline. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Adam was amazing. Knowledgeable, friendly, efficient. Made the whole process so easy.
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    brilliant man - very patient - deaf aware - we could understand him as we both hard of hearing/deaf
    Response from Bristol Street Motors Citroen Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    best Customer service
    Response from Bristol Street Motors Citroen Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Brilliant help and advice for motability use thank you Adam
    Response from Bristol Street Motors Citroen Derby
    Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.

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