Motability Scheme at Bristol Street Motors Citroen Derby
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Bristol Street Motors Citroen Derby
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bristol Street Motors Citroen Derby can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bristol Street Motors Citroen Derby on 03445580329 to make an appointment with our Motability specialist.
Contact information
Address
Stores Road
0
Derby DE21 4XF
GB
Phone Number
Call Bristol Street Motors Citroen Derby on 0344 558 0329
0344 558 0329
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Peter Devonshire
- Chris Newnham
- Adam Gent
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Lucy Clay-Herrod
- Wesley Mcewan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Citroen Derby
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Bristol Street Motors Citroen Derby
- Rating 1.0Nov 15, 2024I would have given ZERO stars, but, that’s not an option.
10 months we have been waiting for a resolution to an issue we were promised. The Sales Manager said it would be sorted. Never saw him again whilst we were waiting. The receptionist said he would ring. He didn’t. Worst garage we have ever had dealings with. They don’t even give you the promised car wash. We will never darken their doors again.
Appalling service.Response from Bristol Street Motors Citroen DerbyNov 15, 2024Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1GF1511 Kind regards, Liza. - Rating 4.0Nov 15, 2024Helpful, friendly.Response from Bristol Street Motors Citroen DerbyNov 15, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Nov 12, 2024Very good explain everything with new car Very friendly and helpfulResponse from Bristol Street Motors Citroen DerbyNov 12, 2024Good afternoon Julie. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Nov 7, 2024Lucy was really polite, friendly and helpful.Response from Bristol Street Motors Citroen DerbyNov 7, 2024Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Nov 7, 2024Very good serviceResponse from Bristol Street Motors Citroen DerbyNov 7, 2024Thanks for the great score! Kind regards Dawn
- Rating 5.0Oct 28, 2024Adam was friendly and helpfulResponse from Bristol Street Motors Citroen DerbyOct 28, 2024Good afternoon, Angela . Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Oct 25, 2024Delighted with my new carResponse from Bristol Street Motors Citroen DerbyOct 26, 2024Good morning, Gillian . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Oct 25, 2024Can't fault the service and information provided by Adam.Response from Bristol Street Motors Citroen DerbyOct 25, 2024Hi Poppy, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Oct 22, 2024Excellent professional, friendly service. Adam was great, making sure I understood all the important bits. Thank you Adam!Response from Bristol Street Motors Citroen DerbyOct 22, 2024Hi Sharron Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Oct 10, 2024Whole process was made very easy by Adam.
Very happy with everythingResponse from Bristol Street Motors Citroen DerbyOct 10, 2024Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn - Rating 5.0Oct 9, 2024BrilliantResponse from Bristol Street Motors Citroen DerbyOct 9, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Oct 9, 2024Brilliant.Response from Bristol Street Motors Citroen DerbyOct 9, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Oct 3, 2024Adam was very easy to talk to very knowledgeable even mad us a very welcome coffee xResponse from Bristol Street Motors Citroen DerbyOct 3, 2024Good afternoon David. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Oct 2, 2024Smooth handover. Adam was brilliant from start to finish. Couldn’t ask for better, he’s a real asset to the Citroen team. Thank you so muchResponse from Bristol Street Motors Citroen DerbyOct 2, 2024Good afteroon Ivan. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Sep 27, 2024Very helpful nothing was too much trouble
Thank youResponse from Bristol Street Motors Citroen DerbySep 27, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart. - Rating 5.0Sep 19, 2024Adam has been brilliant. He’s friendly, knowledgeable about both the motability scheme and the car we were looking at. He’s very thorough and super helpful despite the little setback we had.Response from Bristol Street Motors Citroen DerbySep 20, 2024Hi Ivan. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Adam and the team. We hope to see you again soon. Happy motoring, Kerry
- Rating 5.0Sep 18, 2024Great customer relations explained everything and showed us as wellResponse from Bristol Street Motors Citroen DerbySep 18, 2024Good afternoon Dudley. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Sep 12, 2024Adam gent was absolutely amazing made me feel like I mattered and not just a sale I would highly recommend himResponse from Bristol Street Motors Citroen DerbySep 12, 2024Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
- Rating 5.0Sep 12, 2024Fab experience with Citroen derby. They were very helpful. The video they send of them checking the car was great.Response from Bristol Street Motors Citroen DerbySep 12, 2024Good afternoon, Jonathan . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Aug 28, 2024Adam greeted me When entering showroom explained all the deals on what cars I was looking at. He was very helpful when asking questions. Nothing was too much trouble after deciding which car to go for, He made the transition and paperwork very easy. It was a very pleasant experience.Response from Bristol Street Motors Citroen DerbyAug 28, 2024Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart