Motability Scheme at Stratstone BMW Derby

Motability Scheme at Stratstone BMW Derby

4.5
Rating 4.5
(83 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Stratstone BMW Derby

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Stratstone BMW Derby can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Stratstone BMW Derby on 01332984982 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby DE21 4RZ
GB
Get directions
Phone Number
Call Stratstone BMW Derby on 01332 984982
01332 984982
01332 984982
Website

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Email

salesenquiries.cx.bmwderby@stratstone.com

Feedback

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Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Younus Sohail
  • Christopher Langham
  • Christopher Greaves
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Craig Bagshaw
  • Kate Norman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone BMW Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone BMW Derby

  • Rating 5.0
    Very good, communicated well throughout, very patient! Well done Chris at Derby BMW
    Response from Stratstone BMW Derby
    Hi Mikko,

    Chris will appreciate you leaving this review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    He was really nice and understanding
    Response from Stratstone BMW Derby
    Hi Lauren,

    Thank you very much for leaving a 5* review.

    Have a great day!
    Customer Services
  • Rating 5.0
    He new his job , very helpful very polite,
    Very good my fifth time now of a new car with BMW.
    Response from Stratstone BMW Derby
    Hi David,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Amazing.
    Response from Stratstone BMW Derby
    Hi Harrison,

    Thank you for very much for your review.

    Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism.

    We hope to see you again in the future.

    Kind regards,
    Customer Services
  • Rating 5.0
    Fantastic. Every step of the way I was emailed by Christopher greaves who was my dealer. He was always emailed back or phoned her was super personal and would definitely use BMW again
    Response from Stratstone BMW Derby
    Hi Mitchell-Rhys,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction by Christopher.

    Enjoy your day!
    Customer Services
  • Rating 5.0
    Thank you for your time. Everything was great.
    Response from Stratstone BMW Derby
    Hi Hadi,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    I had a fantastic experience at the BMW dealership for a motability car, thanks to the exceptional service provided by Chris Greaves.
    From the moment I walked in, Chris was professional, genuinely helpful throughout the entire process. He answered all my questions with patience and clarity. If you're considering a BMW i highly recommend asking for Chris Greaves motability specialist. Thank you
    Response from Stratstone BMW Derby
    Hello Muhammad,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your recent experience with Chris.

    We hope to be of service to you again!
    Customer Services
  • Rating 5.0
    Very good. Thank you for your time.
    Response from Stratstone BMW Derby
    Hi Hadi,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    James was fantastic sorting my car out for me. Very professional and efficient in sorting the perfect car for me.
    Cheers mate
    Response from Stratstone BMW Derby
    Hello Lewis,

    James will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    All very polite and helpful dealership. Just perfect. Deal with Stratstone, Derby again in particular with Chris Langham and his Manager Shaheen.
    Response from Stratstone BMW Derby
    Hi David,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Customer Services
  • Rating 5.0
    I had a fantastic experience at the BMW dealership for a motability car, thanks to the exceptional service provided by Chris Greaves. From the moment I walked in, Chris was professional, genuinely helpful throughout the entire process.
    He answered all my questions with patience and clarity.
    If you're considering a BMW i highly recommend asking for Chris Greaves motability specialist . Thank you
    Response from Stratstone BMW Derby
    Hello Muhammad,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction by Chris.

    Enjoy your day!
    Customer Services
  • Rating 5.0
    Very professional,throughout,explained the new dash system and controll in an easy manber to undrrstand.
    Response from Stratstone BMW Derby
    Hello Tony,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Evans Halshaw Customer Services
  • Rating 5.0
    Dealer is been great really helpful and kind
    Response from Stratstone BMW Derby
    Hi Sofia,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Absolutely first class experience
    Response from Stratstone BMW Derby
    Hello Sharon,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Customer Services
  • Rating 5.0
    Excellent service. Courteous helpful staff.
    Response from Stratstone BMW Derby
    Hello Gillian,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Customer Services
  • Rating 5.0
    Nice
    Response from Stratstone BMW Derby
    Hi Tomas,

    Thank you for your five stars! We value your feedback.
    Customer Services
  • Rating 5.0
    Friendly service and lots of refreshments
    Response from Stratstone BMW Derby
    Hi Marie,

    Thank you for your five stars! We value your feedback.
    Customer Services
  • Rating 5.0
    A very professional service
    Response from Stratstone BMW Derby
    Hi Roger,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Customer Services

  • Rating 5.0
    Very Pleasing and welcoming customer service all round.
    Response from Stratstone BMW Derby
    Hello Surinder,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Customer Services

  • Rating 5.0
    Excellent experience
    Response from Stratstone BMW Derby
    Hi Sobia,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services

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