Motability Scheme at Stratstone BMW Derby

4.4
Rating 4.4
(70 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Stratstone BMW Derby

At Stratstone BMW Derby, we will guide you through every step of the way for your peace of mind

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Here at Stratstone BMW Derby, we are incredibly proud of our knowledgeable and fully trained Motability Specialists who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.

Contact Stratstone BMW Derby on 01332369511 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby DE21 4RZ
GB
Get directions
Phone Number
Call Stratstone BMW Derby on 01332 408387
01332 408387
01332 408387
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Younus Sohail
  • Christopher Langham
  • Christopher Greaves
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Craig Bagshaw
  • Kate Norman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone BMW Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone BMW Derby

  • Rating 5.0
    Absolutely first class experience
    Response from Stratstone BMW Derby
    Hello Sharon,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Customer Services
  • Rating 5.0
    Excellent service. Courteous helpful staff.
    Response from Stratstone BMW Derby
    Hello Gillian,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Customer Services
  • Rating 5.0
    Nice
    Response from Stratstone BMW Derby
    Hi Tomas,

    Thank you for your five stars! We value your feedback.
    Customer Services
  • Rating 5.0
    Friendly service and lots of refreshments
    Response from Stratstone BMW Derby
    Hi Marie,

    Thank you for your five stars! We value your feedback.
    Customer Services
  • Rating 5.0
    A very professional service
    Response from Stratstone BMW Derby
    Hi Roger,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Customer Services

  • Rating 5.0
    Very Pleasing and welcoming customer service all round.
    Response from Stratstone BMW Derby
    Hello Surinder,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Customer Services

  • Rating 5.0
    Excellent experience
    Response from Stratstone BMW Derby
    Hi Sobia,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Excellent service all round
    Response from Stratstone BMW Derby
    Hi Rosie,

    Thank you for reviewing us!

    We appreciate you taking the time to do this, and hope you have a great day!

    Customer Services
  • Rating 5.0
    Really good experience
    Response from Stratstone BMW Derby
    Hi Jarvis,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction!

    Enjoy your day!

    Customer Services

  • Rating 5.0
    A very helpful and professional service
    Response from Stratstone BMW Derby
    Hi Roger,

    Thank you so much for your review.

    We are delighted you feel this way about your experience, and it was a sincere pleasure for us to look after you.

    Take care,

    Customer Services
  • Rating 5.0
    Great experience very easy
    Response from Stratstone BMW Derby
    Hi Sharon,

    We appreciate you leaving us a review and are happy to hear you had a great experience - thank you!

    Have a nice day!

    Customer Services Team
  • Rating 5.0
    Perfect
    Response from Stratstone BMW Derby
    Hi Remy

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!

    Customer Services
  • Rating 5.0
    Felt valued and like nothing was any trouble.
    Response from Stratstone BMW Derby
    Hi Jack,

    Thank you for your five stars!
    Customer Services
  • Rating 5.0
    Great experience. Excellent service all round by all.
    Well done.
    Response from Stratstone BMW Derby
    Hi Pauline,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Kind and helpful
    Response from Stratstone BMW Derby
    Hi Remy,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services
  • Rating 5.0
    The people there are very polite and helpful.They make sure your happy with the work they have done on your car, mine was a service and they always do a brilliant job.
    Response from Stratstone BMW Derby
    Hi Susan,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Amazing Chris greaves was amazing gave us a right 5 star service made us feel at ease thank you so much 😃
    Response from Stratstone BMW Derby
    Hi Katrina,

    Chris will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Great thank you 100% customer service I would recommend it many thanks 🙏
    Response from Stratstone BMW Derby
    Hi Katrina,

    Thank you for taking the time to post about your experience.

    We're so happy to see that you had a 5* experience and we really appreciate your kind feedback and recommendation.

    We hope to see you again in the future!

    Have a lovely day,
    Evans Halshaw Customer Services
  • Rating 5.0
    Cheers Chris!
    Response from Stratstone BMW Derby
    Hi Danielle,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    Hats off to Chris langam for making the whole experience from day one to hand over the car was so much easier he has been exceptional.
    Response from Stratstone BMW Derby
    Hi Saira,

    Thank you for your positive review.

    Chris and the rest of the team are always happy to help!

    Have a great day!
    Customer Services

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