Motability Scheme at Vertu Honda Derby

4.8
Rating 4.8
(59 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Honda Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Honda Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Honda Derby on 03446599626 to make an appointment with our Motability specialist.

Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4SX
GB
Phone Number
Call Vertu Honda Derby on 0344 659 9626
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Le-Roy Wright-Weekes
  • Nick Pollard
  • Sanjay Kareer
  • Samuel Walker
  • Jack Farenden
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Michelle Fownes
  • Simon Dawson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Honda Derby

  • Rating 3.0
    Scratches on car,told trim which came off on seat I would have to pay.
    Response from Vertu Honda Derby
    Hi Michael, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref Y3MP2103 Kind regards, Keith
  • Rating 5.0
    Lovely staff
    Response from Vertu Honda Derby
    Hi Joan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Superb! Top marks all round
    Response from Vertu Honda Derby
    Good morning William. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    The Dealership was fantastic, the salesman went above and beyond to make sure everything was right and perfect.

    Top marks
    Response from Vertu Honda Derby
    Good morning William. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    Was told my car would be washed but wasn’t so I was disappointed
    Response from Vertu Honda Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Very friendly and helpful explained everything very well 10/10
    Response from Vertu Honda Derby
    Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    Very good
    Response from Vertu Honda Derby
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Samual walker was great dealer he helped me with service choose the right car thanks
    Response from Vertu Honda Derby
    Hi Haseeb. Thank you so much for your kind words! We are so happy to hear that Samual was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    Very friendly and helpful service and couldn't of asked for any better service
    Response from Vertu Honda Derby
    Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    I am delighted with how straight-forward the whole process is.

    Thank you Le-Roy (Honda Vertu Derby) for all your input into making this so!
    Response from Vertu Honda Derby
    Good afternoon, Helen . Thank you so much for your kind words! We are so happy to hear that
    Le-Roy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Great friendly,professional service. Everything explained fully. Great experience.
    Response from Vertu Honda Derby
    Good afternoon Michael. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very good
    Response from Vertu Honda Derby
    Good afternoon, Dana . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very friendly/helpful staff, I was keep updated on the progress throughout
    Response from Vertu Honda Derby
    Good afternoon, Deborah . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 1.0
    Had to pay for collection and the car came back dented and now needs to go to the body shop also they left me with only 5 miles and fuel left in the tank
    Response from Vertu Honda Derby
    Hi Jenson, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Every step has been brilliant
    Response from Vertu Honda Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Honda staff at Derby were very professional and welcoming.
    The process was efficient.
    The engineer was very good with their explanation of the health check via video.
    Response from Vertu Honda Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Very good service
    Response from Vertu Honda Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Sanjay was fabulous . Great experience and they couldn’t do enough for us .
    Response from Vertu Honda Derby
    Good afternoon Karen. Thank you so much for your kind words! We are so happy to hear that Sanjay was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very helpful and good service from sanjay kareer at virtu Honda Derby. And a full tank of petrol that is 741 miles.
    Response from Vertu Honda Derby
    Good afternoon Michael. Thank you so much for your kind words! We are so happy to hear that Sanjay was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very easy and quick, staff where excellent
    Response from Vertu Honda Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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