Motability Scheme at Bristol Street Motors Peugeot Derby

4.9
Rating 4.9
(22 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today

Welcome to Bristol Street Motors Peugeot Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Peugeot Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Peugeot Derby on 03301781558 to make an appointment with our Motability specialist.

Contact information

Address
Sir Frank Whittle Road
Derby DE21 4RX
GB
Phone Number
Call Bristol Street Motors Peugeot Derby on 0330 178 1558
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Rosie Disney-Wood
  • Adam Mckinlay
  • Alex Tennant
  • Rea Huggins
  • Annalise Cooper
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Peter Henson
  • Zoe Barlow
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Peugeot Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Peugeot Derby

  • Rating 5.0
    Rhia was excellent. Kept me informed and updated on a regular basis. All staff were very polite and helpful. Would highly recommend Fantastic customer service
    Response from Bristol Street Motors Peugeot Derby
    Good afternoon Cory. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Rhia and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Dean.
  • Rating 5.0
    Great customers service. Staff very curtious and always willing to help.
    Response from Bristol Street Motors Peugeot Derby
    Hello Kelly and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 4.0
    Excellent customer service before and on the day.
    I did ask fir copies of all previous checks carried out by Bristol Street Motors in last 2 years but didn’t receive it. Message lost somewhere it seems.
    Response from Bristol Street Motors Peugeot Derby
    Good morning Reginald. Thank you for taking your time to leave this review. Customer feedback is extremely important to us and any comments will be forwarded on to Management at the Dealership in order for them to make any necessary improvements. We would appreciate it if you could provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com, kind regards Dean.
  • Rating 5.0
    Ria was absolutely amazing to deal with made the whole process effortless we choose this particular dealer and our local one wasn’t as welcoming would highly recommend thank you so much we love our new car
    Response from Bristol Street Motors Peugeot Derby
    Hi Luke, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Ria receives the recognition he deserves. Many thanks Keith
  • Rating 5.0
    Excellent service ready on time full service and mot video experience . JF
    Response from Bristol Street Motors Peugeot Derby
    Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    Great customer service and cup of coffee
    Response from Bristol Street Motors Peugeot Derby
    Hello Bhagwant, thank you for taking the time to leave us a great review about your visit. Kind regards, Trish.
  • Rating 5.0
    Adam was very welcoming and friendly. I felt he really listened to my needs for a car and did not try to sell me one based on financial gain but more advised me on what vehicle may work best for me, based on my priorities for a car. 5 stars for Adam.
    4 stars for the experience and this is only based on the long delay and wait for my car. I waited 10 months from ordering to collection of the vehicle. In that time my son required a new wheelchair which did not fit in my car boot making life quite difficult. I appreciate this is no one’s fault directly at Bristol street motors derby, but frustrating as the buyer who desperately required a larger vehicle.
    Response from Bristol Street Motors Peugeot Derby
    Hi Teddy, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Adam, we hope to see you again soon! Kind regards, Trish.
  • Rating 5.0
    Good
    Response from Bristol Street Motors Peugeot Derby
    Hi Latifa, Thank you for leaving this five star review. We are happy to see you were pleased with the level of customer service and we hope to hear from you soon. Many thanks Chloe.
  • Rating 5.0
    They went above and beyond to help me
    Response from Bristol Street Motors Peugeot Derby
    Thank you for taking the time to leave us this brilliant 5 star review Lisa! I am glad to hear that you had a fantastic handover with us at Bristol Street Motors Peugeot Derby. Kind regards, Trish.
  • Rating 5.0
    Made picking up new car a pleasurable experience
    Response from Bristol Street Motors Peugeot Derby
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Absolutely amazing customer service. I was made to feel very welcome and I had all my questions answered.
    Response from Bristol Street Motors Peugeot Derby
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.
  • Rating 5.0
    Adam and all of the staff were all so helpful. I can't thank them enough.
    Our car is fabulous we love it.
    Response from Bristol Street Motors Peugeot Derby
    Thank you Nigel for leaving us this glowing review!!
  • Rating 5.0
    Really first class personal service, delivered in a very friendly manner by a very caring person. It was a pleasure talking to Adam, he answered all our questions in detail with good humour.Adam is a credit to his profession. Many thanks
    From Graham & Carol Groom
    Response from Bristol Street Motors Peugeot Derby
    Hi Carol, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Adam, we hope to see you again soon! Kind regards, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Adam receives the recognition he deserves and forward this to the management for you. Thank you! Kind regards, Jack
  • Rating 5.0
    Good customer service with understanding of our needs. Friendly and approachable staff
    Response from Bristol Street Motors Peugeot Derby
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    We visited a number of dealerships, including other Bristol Street Motors, before we came upon your Derby operation. Although we turned up unannounced, we were immediately greeted with how they could help us today. We had spoken with the Motability Manager, Annalise Cooper, earlier on the phone but she was out of the building somewhere else on site and therefore “Tom”, the Business Sales Manager, set out to accommodate us first. He enquired as to the car we were looking for and immediately began to search online availability and even made a couple of telephone calls around the country to to try to find a suitable vehicle that might be available right away. As he was doing this Annalise arrived and again she dropped everything she had been working on to join in and assist us. In short, it was by far the best service that we had experienced and the end result was that we ordered the exact car that we wanted and were told that delivery could be as soon as July this year which would be perfect. So, thank you very much for all your help and we hope that our relationship with the Derby branch will last for many years to come! Best regards, Ian McMonagle.
    Response from Bristol Street Motors Peugeot Derby
    Hi Ian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Annalise and Tom receive recognition for their fantastic customer service which they provided to you. Kind regards, Trish.
  • Rating 5.0
    Extremely helpful, fantastic customer service, very friendly team. We looked at several dealers, but Bristol Street Motors Peugeot were by far the best. Highly recommended.
    Response from Bristol Street Motors Peugeot Derby
    Thank you very much for such wonderful feedback following your visit with us at Bristol Street Motors Peugeot Derby, we are delighted you have shared your experience with our Sales Team with us and really appreciate the time you have taken to post this review, thank you once again, Stuart.
  • Rating 5.0
    Elaine worthingtonStaff absolutely amazing so kind and caring. At Bristol street Peugeot derby Ensured we were told everything about the car we were purchasing. Especially Rea and Tom We will definitely be advising people to go to this branch Many thanks.
    Response from Bristol Street Motors Peugeot Derby
    Thank you for taking the time to leave us this brilliant 5 star review Elaine! I am glad to hear that you had a fantastic handover with us at Bristol Street Motors Peugeot Derby! Kind regards, Stuart
  • Rating 5.0
    Very nice experience answered all and any questions would recommend to family and friends and have already to some
    Response from Bristol Street Motors Peugeot Derby
    Hello Tina and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    The hand over was very smooth.
    Adam sent us a video to watch this gave us a idea of the controls brilliant intro to the new car! Ashley the manager came over to introduce himself and make sure we was happy. Way back last year we also met Rosie who let us look round the 3008.
    In all our time with mobility I think it’s the first time I’ve spoken to so many members of staff !
    Brilliant
    Response from Bristol Street Motors Peugeot Derby
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
  • Rating 5.0
    Made to feel very valued by Rosie in every sense, she could answer all questions and was obvious she took pride in what she does. Have recommended her to friends.
    P.s I have used the scheme for many years and as such I have experienced the majority of dealerships/car manufacturers available. I can honestly say this has been my best experience so far in terms of Rosies service and the fantastic 5008 im now thoroughly enjoying :) I will definitely come back. Many thanks!
    Response from Bristol Street Motors Peugeot Derby
    Hi Julie. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Rosie receives the recognition she deserves. Many thanks, Dean
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