Motability Scheme at Bristol Street Motors Renault Derby

4.9
Rating 4.9
(199 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Bristol Street Motors Renault Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Renault Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Renault Derby on 01332484316 to make an appointment with our Motability specialist.

Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Phone Number
Call Bristol Street Motors Renault Derby on 01332 484316
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jan-Oliver Spura
  • Scott Burton
  • Hayley Mills
  • Daniel Mclaughlin
  • Aaron Murphy
  • Robert Green
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nicola Bell
  • Emma Bird
  • Robert Moore
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Renault Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Renault Derby

  • Rating 5.0
    Smooth handover.
    Response from Bristol Street Motors Renault Derby
    Good afternoon, Julie . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Excellent service from beginning to handover.
    Response from Bristol Street Motors Renault Derby
    Hi Gavin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great, very pleasant.
    Response from Bristol Street Motors Renault Derby
    Hi Isla, Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
  • Rating 5.0
    Very profesionale staff, very easy, no wait at ol, prefect i recomand whit pleasure lovely day
    Response from Bristol Street Motors Renault Derby
    Good afternoon, Laurentiu . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 1.0
    Daniel was great. The handover issue which was a dealership and Motability handover was very very very poor
    Response from Bristol Street Motors Renault Derby
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1MR2111 Kind regards, Matthew.
  • Rating 5.0
    Emily was a star from the minute we walked in to the min we left she made our experience run so smoothly.
    Response from Bristol Street Motors Renault Derby
    Thank you so much for your kind words! We are so happy to hear that Emily was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Simple, straitforward and quick application process. Robert was lovely as well
    Response from Bristol Street Motors Renault Derby
    Good afternoon Adrianna. Thank you for taking the time to leave a review regarding your experience with Robert in our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent experience at Renault derby (Bristol street Motors) Daniel was very informative and friendly and made us feel welcome and nothing was to much trouble. Would highly recommend to anyone wanting to purchase a new car thank you again 5*
    Response from Bristol Street Motors Renault Derby
    Good afternoon Harry. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
  • Rating 5.0
    Sakes advisor arron Murphy provided excellent customer service and helped us choose our new car
    Response from Bristol Street Motors Renault Derby
    Thank you so much for your kind words! We are so happy to hear that Arron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
  • Rating 5.0
    The gentleman made us feel welcome and was very helpful.
    Response from Bristol Street Motors Renault Derby
    Good afternoon Tracy. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Fantastic service, very friendly staff, there were a couple of recalls and the service was due in a month, they did all the work in a day. Made me feel very welcome, in particular Mohammed and Emma both whom I met at the branch.
    Response from Bristol Street Motors Renault Derby
    Good afternoon Shazan. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Go above and beyond to help. No pressure and they really listen to what you want. Been here every time I’ve renewed my car and wouldn’t go anywhere else 😊
    Response from Bristol Street Motors Renault Derby
    Good morning, Dohna. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    The service was excellent, very patient and understanding allowing time to ask questions and make the right choice. Thank you would definitely recommend
    Response from Bristol Street Motors Renault Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Such a speedy & smooth experience from start to finish! I couldn’t be happier with the service or the car.
    I can’t recommend Renault highly enough.
    🚗
    Response from Bristol Street Motors Renault Derby
    Good afternoon Theo. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
  • Rating 5.0
    Brilliant experience. Aaron was great, helpful and friendly and answered any questions I had.
    Response from Bristol Street Motors Renault Derby
    Hi Marcus, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    The staff were very helpful, kept me up to date and sorted the return of the hire car. Very stress free experience. Thanks
    Response from Bristol Street Motors Renault Derby
    Hi David, Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
  • Rating 5.0
    Excellent
    Response from Bristol Street Motors Renault Derby
    Hi, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 4.0
    Apart from the time slot given was inappropriate the staff were very helpful
    Response from Bristol Street Motors Renault Derby
    Good afternoon Catherine. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Very good service told us everything we needed to know
    Response from Bristol Street Motors Renault Derby
    Good afternoon Cresta. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Chloe
  • Rating 5.0
    From the first call the guys at Renault have been fantastic. I can’t rate them highly enough, this is our 3rd notability car and I can honestly say Renault have been the best to deal with so far. The process was really easy & enjoyable.
    Response from Bristol Street Motors Renault Derby
    Good afternoon Theo. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn

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