Motability Scheme at Bristol Street Motors Renault Derby
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Bristol Street Motors Renault Derby
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bristol Street Motors Renault Derby can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bristol Street Motors Renault Derby on 01332484316 to make an appointment with our Motability specialist.
Contact information
Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Phone Number
Call Bristol Street Motors Renault Derby on 01332 484316
01332 484316
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Jan-Oliver Spura
- Scott Burton
- Hayley Mills
- Daniel Mclaughlin
- Aaron Murphy
- Robert Green
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Nicola Bell
- Emma Bird
- Robert Moore
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Bristol Street Motors Renault Derby
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Bristol Street Motors Renault Derby
- Rating 5.0Jan 24, 2025Absolutely first classResponse from Bristol Street Motors Renault DerbyJan 24, 2025Hi John. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
- Rating 5.0Jan 20, 2025Great experience, everything was so straightforward. Rob was great and so thoughtful towards our daughter and her needs. Well done all.Response from Bristol Street Motors Renault DerbyJan 20, 2025Good afternoon, Adrianna . Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Jan 16, 2025All good thanksResponse from Bristol Street Motors Renault DerbyJan 16, 2025Hi Adam. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0Jan 9, 2025Great and efficientResponse from Bristol Street Motors Renault DerbyJan 9, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 3.0Jan 3, 2025AppallingResponse from Bristol Street Motors Renault DerbyJan 3, 2025Thank you for taking the time to leave a review regarding your experience with Bristol Street Motors Renault Derby. We are sorry to hear your experience has left you feeling this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3YC0301 Kind regards, Matthew.
- Rating 5.0Jan 1, 2025Very helpful and friendly loan car was very nice person I interacted with at Bristol Street motors was very good and helped with any questions.Response from Bristol Street Motors Renault DerbyJan 2, 2025Hi Scott. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0Dec 31, 2024Their experience from start to finish was absolutely amazing. The lady that dealt with me she was absolutely amazing. She went the extra mile to make me feel comfortable and nothing was too much trouble for her. She’s a credit to your team. Her name is Scarlett Taylor. She so understanding and I would never have gone for a disability card if it wasn’t for her I’ve been to other places and they never made me feel comfortable. It was my first disability card so I’d recommend this lady to deal with Anyone, she put her her EaseResponse from Bristol Street Motors Renault DerbyDec 31, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Dec 17, 2024Smooth handover.Response from Bristol Street Motors Renault DerbyDec 17, 2024Good afternoon, Julie . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 10, 2024Excellent service from beginning to handover.Response from Bristol Street Motors Renault DerbyDec 10, 2024Hi Gavin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Dec 10, 2024Great, very pleasant.Response from Bristol Street Motors Renault DerbyDec 10, 2024Hi Isla, Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
- Rating 5.0Dec 2, 2024Very profesionale staff, very easy, no wait at ol, prefect i recomand whit pleasure lovely dayResponse from Bristol Street Motors Renault DerbyDec 2, 2024Good afternoon, Laurentiu . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 1.0Nov 21, 2024Daniel was great. The handover issue which was a dealership and Motability handover was very very very poorResponse from Bristol Street Motors Renault DerbyNov 21, 2024Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1MR2111 Kind regards, Matthew.
- Rating 5.0Nov 19, 2024Emily was a star from the minute we walked in to the min we left she made our experience run so smoothly.Response from Bristol Street Motors Renault DerbyNov 19, 2024Thank you so much for your kind words! We are so happy to hear that Emily was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
- Rating 5.0Nov 12, 2024Simple, straitforward and quick application process. Robert was lovely as wellResponse from Bristol Street Motors Renault DerbyNov 12, 2024Good afternoon Adrianna. Thank you for taking the time to leave a review regarding your experience with Robert in our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Nov 11, 2024Excellent experience at Renault derby (Bristol street Motors) Daniel was very informative and friendly and made us feel welcome and nothing was to much trouble. Would highly recommend to anyone wanting to purchase a new car thank you again 5*Response from Bristol Street Motors Renault DerbyNov 11, 2024Good afternoon Harry. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
- Rating 5.0Nov 9, 2024Sakes advisor arron Murphy provided excellent customer service and helped us choose our new carResponse from Bristol Street Motors Renault DerbyNov 9, 2024Thank you so much for your kind words! We are so happy to hear that Arron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
- Rating 5.0Nov 8, 2024The gentleman made us feel welcome and was very helpful.Response from Bristol Street Motors Renault DerbyNov 8, 2024Good afternoon Tracy. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Nov 7, 2024Fantastic service, very friendly staff, there were a couple of recalls and the service was due in a month, they did all the work in a day. Made me feel very welcome, in particular Mohammed and Emma both whom I met at the branch.Response from Bristol Street Motors Renault DerbyNov 7, 2024Good afternoon Shazan. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Nov 1, 2024Go above and beyond to help. No pressure and they really listen to what you want. Been here every time I’ve renewed my car and wouldn’t go anywhere else 😊Response from Bristol Street Motors Renault DerbyNov 1, 2024Good morning, Dohna. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Oct 29, 2024The service was excellent, very patient and understanding allowing time to ask questions and make the right choice. Thank you would definitely recommendResponse from Bristol Street Motors Renault DerbyOct 29, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.