Motability Scheme at Bristol Street Motors Renault Derby
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Bristol Street Motors Renault Derby
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bristol Street Motors Renault Derby can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bristol Street Motors Renault Derby on 01332484316 to make an appointment with our Motability specialist.
Contact information
Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Phone Number
Call Bristol Street Motors Renault Derby on 01332 484316
01332 484316
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Jan-Oliver Spura
- Hayley Mills
- Daniel Mclaughlin
- Aaron Murphy
- Robert Green
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Nicola Bell
- Emma Bird
- Robert Moore
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Bristol Street Motors Renault Derby
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Bristol Street Motors Renault Derby
- Rating 1.0Nov 21, 2024Daniel was great. The handover issue which was a dealership and Motability handover was very very very poorResponse from Bristol Street Motors Renault DerbyNov 21, 2024Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1MR2111 Kind regards, Matthew.
- Rating 5.0Nov 19, 2024Emily was a star from the minute we walked in to the min we left she made our experience run so smoothly.Response from Bristol Street Motors Renault DerbyNov 19, 2024Thank you so much for your kind words! We are so happy to hear that Emily was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
- Rating 5.0Nov 12, 2024Simple, straitforward and quick application process. Robert was lovely as wellResponse from Bristol Street Motors Renault DerbyNov 12, 2024Good afternoon Adrianna. Thank you for taking the time to leave a review regarding your experience with Robert in our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Nov 11, 2024Excellent experience at Renault derby (Bristol street Motors) Daniel was very informative and friendly and made us feel welcome and nothing was to much trouble. Would highly recommend to anyone wanting to purchase a new car thank you again 5*Response from Bristol Street Motors Renault DerbyNov 11, 2024Good afternoon Harry. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
- Rating 5.0Nov 9, 2024Sakes advisor arron Murphy provided excellent customer service and helped us choose our new carResponse from Bristol Street Motors Renault DerbyNov 9, 2024Thank you so much for your kind words! We are so happy to hear that Arron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
- Rating 5.0Nov 8, 2024The gentleman made us feel welcome and was very helpful.Response from Bristol Street Motors Renault DerbyNov 8, 2024Good afternoon Tracy. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Nov 7, 2024Fantastic service, very friendly staff, there were a couple of recalls and the service was due in a month, they did all the work in a day. Made me feel very welcome, in particular Mohammed and Emma both whom I met at the branch.Response from Bristol Street Motors Renault DerbyNov 7, 2024Good afternoon Shazan. Thank you for taking the time to leave a review regarding your experience with our Service Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Nov 1, 2024Go above and beyond to help. No pressure and they really listen to what you want. Been here every time I’ve renewed my car and wouldn’t go anywhere else 😊Response from Bristol Street Motors Renault DerbyNov 1, 2024Good morning, Dohna. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Oct 29, 2024The service was excellent, very patient and understanding allowing time to ask questions and make the right choice. Thank you would definitely recommendResponse from Bristol Street Motors Renault DerbyOct 29, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Oct 25, 2024Such a speedy & smooth experience from start to finish! I couldn’t be happier with the service or the car.
I can’t recommend Renault highly enough.
🚗Response from Bristol Street Motors Renault DerbyOct 25, 2024Good afternoon Theo. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith - Rating 5.0Oct 25, 2024Brilliant experience. Aaron was great, helpful and friendly and answered any questions I had.Response from Bristol Street Motors Renault DerbyOct 25, 2024Hi Marcus, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Oct 25, 2024The staff were very helpful, kept me up to date and sorted the return of the hire car. Very stress free experience. ThanksResponse from Bristol Street Motors Renault DerbyOct 25, 2024Hi David, Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
- Rating 5.0Oct 22, 2024ExcellentResponse from Bristol Street Motors Renault DerbyOct 22, 2024Hi, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 4.0Oct 14, 2024Apart from the time slot given was inappropriate the staff were very helpfulResponse from Bristol Street Motors Renault DerbyOct 14, 2024Good afternoon Catherine. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Oct 11, 2024Very good service told us everything we needed to knowResponse from Bristol Street Motors Renault DerbyOct 11, 2024Good afternoon Cresta. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Chloe
- Rating 5.0Oct 9, 2024From the first call the guys at Renault have been fantastic. I can’t rate them highly enough, this is our 3rd notability car and I can honestly say Renault have been the best to deal with so far. The process was really easy & enjoyable.Response from Bristol Street Motors Renault DerbyOct 9, 2024Good afternoon Theo. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Sep 26, 2024Scott was brilliant made everything easy and stress freeResponse from Bristol Street Motors Renault DerbySep 26, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Sep 20, 2024For not being "tech savvy" Scott Burton talked through everything with clarity, explaining the whole process throughout. The handover, test drive, and ongoing support offered was fantastic. Highly recommended.Response from Bristol Street Motors Renault DerbySep 20, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Scott and the team. We hope to see you again soon. Happy motoring, Chloe
- Rating 5.0Sep 18, 2024Daniel was helpful, professionalResponse from Bristol Street Motors Renault DerbySep 18, 2024Good afternoon Joanne. Thank you for taking the time to leave a review regarding your experience with Daniel in our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Sep 13, 2024Daniel at Renault Derby was fantastic answered every question we had and more so polite and chatty put us at ease so glad we came to Derby instead of our home town of BurtonResponse from Bristol Street Motors Renault DerbySep 13, 2024Good evening Harry. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Bristol Street Motors Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina.