Motability Scheme at Vertu Nissan Derby

4.9
Rating 4.9
(522 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Derby

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Derby on 03445586552 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Get directions
Phone Number
Call Vertu Nissan Derby on 0344 558 6552
0344 558 6552
0344 558 6552
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Bridie Hartley
  • Abraham Toulson
  • Bethany Inglis
  • Regan Palmer
  • Madelaine Hall
  • George Watson-Clay
  • Angel-May Webb
  • William Atkinson

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Peter Henson
  • Sophie Campbell
  • Jenny Parry
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Accessibility features at Vertu Nissan Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Derby

  • Rating 5.0
    Brilliant for from start to finish, Maddie is amazing and helped with all my questions,would recommend to everyone
    Response from Vertu Nissan Derby
    Dear Deborah D.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with us was brilliant from start to finish. Maddie will be delighted to know that she was able to assist you with all your questions and make your experience a positive one.

    Your recommendation means a lot to us, and we are grateful for your support. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Nissan Derby.

    Best regards,
    Matthew
  • Rating 5.0
    I recently took delivery of my new Nissan Qashqai and in doing so received faultless service from sales rep Chloe Ianssen. The inital admin and paperwork was prepared and was dealt with swiftly and efficiently. Then it was on to the handover of the vehicle itself. The Qashqai being quite an upgrade on my previous vehicle I admit to being initally daunted by all its various features and gizmos. Chloe took me through everything I needed to know to get me up and running and spent time establishing various settings which were most suitable for my meeds.

    I left the showroom 100% satisfied with my vehicle and with the service provided by Vertu Nissan Derby. I can highly recommend them.
    Response from Vertu Nissan Derby
    Dear Phillip S.,

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Nissan Derby. We are thrilled to hear that you are enjoying your new Nissan Qashqai and that Chloe provided you with faultless service. It's great to know that she was able to guide you through the features and settings of your new vehicle, ensuring you felt comfortable and confident.

    Your satisfaction is our top priority, and your kind words are a testament to the hard work and dedication of our team. We truly appreciate your recommendation and are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Matthew
  • Rating 5.0
    Excelent
    Response from Vertu Nissan Derby
    Hello Vanessa,

    Thank you so much for your excellent review and the perfect rating! We are thrilled to hear that you had a positive experience with us at Vertu Nissan Derby. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    The Salesman was very professional throughout. He made sure that I and my wife where comfortable and even served us coffee. A very pleasant experience
    Response from Vertu Nissan Derby
    Hello Darren G.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you and your wife had a pleasant visit and that our salesman provided you with professional and attentive service. It's wonderful to know that you felt comfortable and well taken care of during your time at Vertu Nissan Derby.

    Your feedback is greatly appreciated and will be shared with our team. We strive to provide the best possible service to all our customers, and it's rewarding to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back.

    Best regards,

    Liza
  • Rating 5.0
    Helpful staff, professional, car replacement, all went smooth! Thank you
    Response from Vertu Nissan Derby
    Hello Marwan

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff helpful and professional, and that your car replacement process went smoothly. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Really good easy and quickly to sort
    Response from Vertu Nissan Derby
    Hello Alison,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the process easy and quick. Providing excellent service is our top priority, and it's fantastic to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,

    Liza
  • Rating 2.0
    It was good but they didn’t clean the car from inside
    Response from Vertu Nissan Derby
    Good afternoon. Thank you for taking your time to leave this feedback. We strive to provide the best possible experience for our customers therefore if there is any dissatisfaction you would like to discuss, please email us at digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXTJG1610 Kind regards, Dean
  • Rating 5.0
    Chloe was very professional help me throughout the application . Great service thank you .
    Response from Vertu Nissan Derby
    Hello Sarah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Chloe was able to assist you professionally throughout your application process. Providing great service is our top priority, and it's fantastic to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,
    Dean
  • Rating 5.0
    Bridie made it all so easy.
    Response from Vertu Nissan Derby
    Hello Emma,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Bridie was able to make your experience with us so easy and enjoyable. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Great experience excellent service all round
    Response from Vertu Nissan Derby
    Hello Janet,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience and found our service to be excellent all around. At Vertu Nissan Derby, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Selina
  • Rating 5.0
    Absolutely amazing treatment was like being royalty cloe is a great asset
    Response from Vertu Nissan Derby
    Dear Charles

    Thank you so much for your wonderful review! We are thrilled to hear that you felt like royalty during your visit to Vertu Nissan Derby. Providing exceptional service is our top priority, and it's fantastic to know that Cloe made such a positive impression on you. We truly value your feedback and are delighted to have you as a part of our Motability Scheme family. If there's anything more we can do for you, please don't hesitate to reach out.

    Warm regards,

    Dean
  • Rating 5.0
    The Sales Lady was absolutely fantastic. The process was so simple and far less stressful than my first time round. She was extremely knowledgeable and informative and very patient with my 4 yr old son.
    It was a lovely experience and so easy.
    Response from Vertu Nissan Derby
    Hello Kristy M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our sales team. It's fantastic to know that the process was simple and stress-free for you, and that our team member was able to provide the knowledge and patience needed, especially with your little one in tow.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you in such a meaningful way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Warm regards,
    Liza
  • Rating 5.0
    Soo much good sales guy and very responsible to help us for everything thankful for this sale guy
    Response from Vertu Nissan Derby
    Hello Petra,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our sales team at Vertu Nissan Derby. It's fantastic to know that our team member was able to assist you effectively and make your experience with the Motability Scheme a pleasant one.

    Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Liza
  • Rating 5.0
    He was amazing William you’re a star
    Response from Vertu Nissan Derby
    Hello Tibor,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an amazing experience with William at Vertu Nissan Derby. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Very knowledgeable
    Response from Vertu Nissan Derby
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very knowledgeable. At Vertu Nissan Derby, we strive to provide the best service and expertise to all our customers, and your feedback is truly appreciated.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    From start to finish was a breeze felt welcome and everything was explained I really couldn't thank them more fantastic customer service and customer care
    Response from Vertu Nissan Derby
    Hello Jaydon,

    Thank you so much for taking the time to share your experience with us at Vertu Nissan Derby. We are thrilled to hear that you felt welcome and that everything was explained clearly during your visit. Providing fantastic customer service and care is our top priority, and your kind words affirm the hard work our team puts in every day.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    Very very good gave us all the information we needed
    Response from Vertu Nissan Derby
    Hello Scott

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very good and that we were able to provide you with all the information you needed. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Dawn
    The Vertu Nissan Derby Team
  • Rating 5.0
    Great service
    Great customer service skills
    Very knowledgeable
    Very friendly
    Very approachable
    Would certainly go there again
    Response from Vertu Nissan Derby
    Dear Karen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Vertu Nissan Derby. Our team takes pride in providing excellent customer service, and it's fantastic to know that you found us knowledgeable, friendly, and approachable. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Kerry
  • Rating 5.0
    Nice lady very helpful indeed
    Response from Vertu Nissan Derby
    Dear Charles
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Nissan Derby. It's fantastic to know that our staff was able to assist you effectively. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Nissan Derby
  • Rating 5.0
    Excellent
    Response from Vertu Nissan Derby
    Hello John

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Nissan Derby. Providing top-notch service and ensuring our customers' satisfaction is our top priority, and your feedback is incredibly rewarding. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith

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