Motability Scheme at Bristol Street Motors Nissan Derby

4.9
Rating 4.9
(303 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Nissan Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Nissan Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Nissan Derby on 03445586552 to make an appointment with our Motability specialist.

Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Phone Number
Call Bristol Street Motors Nissan Derby on 0344 558 6552
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Abraham Toulson
  • Bethany Inglis
  • Regan Palmer
  • Robbie Marriott
  • Anthony Radford
  • George Watson-Clay
  • Hassan Ahmed
  • Becky Isaacs

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Peter Henson
  • Jenny Parry
  • Natasha Holden
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Accessibility features at Bristol Street Motors Nissan Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Nissan Derby

  • Rating 5.0
    Brilliant excellent customer service
    Response from Bristol Street Motors Nissan Derby
    Hi Pauline, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Kept me updated throughout purchase from order to collect
    Response from Bristol Street Motors Nissan Derby
    Good afternoon Marie, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very Nice people working there
    Response from Bristol Street Motors Nissan Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Great from start to finish. Test drive and ordering were easy and straightforward. Kept up to date with updates on the car and picked up earlier than expected. Handover went smoothly, all staff were great
    Response from Bristol Street Motors Nissan Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Excellent customer service was a pleasure to deal with. Nothing too much trouble.
    Response from Bristol Street Motors Nissan Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Good service
    Response from Bristol Street Motors Nissan Derby
    Good morning Mahir. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew
  • Rating 5.0
    Always feel well looked after there
    The te are great and very professional
    Response from Bristol Street Motors Nissan Derby
    Good morning Susan. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    absolutely great
    Response from Bristol Street Motors Nissan Derby
    Hi Lynn Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Absolutely perfect in every way
    Response from Bristol Street Motors Nissan Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very happy
    Response from Bristol Street Motors Nissan Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    They were courteous, keep checking I was ok, hoovered and wash my car. Unfortunately it did take 21/2 hrs!
    Response from Bristol Street Motors Nissan Derby
    Hi Marie. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    He know what he was talking about I felt at ease with him I would recommend them
    Response from Bristol Street Motors Nissan Derby
    Good afternoon Ian. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    very nice people
    Response from Bristol Street Motors Nissan Derby
    Good afternoon Martin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Robbie was amazing from Start to finish and got my car ready in just over a week, brilliant service all round would deffinatly recommend anyone to come here
    Response from Bristol Street Motors Nissan Derby
    Thank you so much for your kind words! We are so happy to hear that Robbie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Fab I love the way they uncover your new car for you makes it more personal
    Response from Bristol Street Motors Nissan Derby
    Good morning Samantha. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    MOT and service within the showroom was great. However, I was disappointed to find that they had parked my motability vehicle so far away. I have to walk with two elbow crutches and can’t walk very far at all. My car was parked right by the main road. I had to ask in the garage where it was and they didn’t offer to go and get it for me. Just pointed in the direction of the car.
    Response from Bristol Street Motors Nissan Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Easy to book the car in. Stayed in the showroom whilst the car was being serviced as it was pouring and there was nothing nearby. Sat comfortably and had a couple of drinks
    Response from Bristol Street Motors Nissan Derby
    Hi Rosemary, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    George made me feel very welcome when I went to Nissan Derby. It didn’t just end with George though all staff were so helpful and amazing to work with. They all made me feel like royalty!
    Response from Bristol Street Motors Nissan Derby
    Hi Samantha, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from George and the team. Many thanks Keith
  • Rating 5.0
    Absolutely fabulous service, great communication and the car was ready 3 months early
    Response from Bristol Street Motors Nissan Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 3.0
    Fair so far
    Response from Bristol Street Motors Nissan Derby
    Good morning Samantha. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3SB2911 Kind regards, Dean.

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