Motability Scheme at Vertu Nissan Derby

4.9
Rating 4.9
(540 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Derby

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Derby on 03445586552 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Get directions
Phone Number
Call Vertu Nissan Derby on 0344 558 6552
0344 558 6552
0344 558 6552
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Bridie Hartley
  • Abraham Toulson
  • Bethany Inglis
  • Regan Palmer
  • Madelaine Hall
  • George Watson-Clay
  • Angel-May Webb
  • William Atkinson

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Peter Henson
  • Sophie Campbell
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Accessibility features at Vertu Nissan Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Derby

  • Rating 5.0
    Will was most helpful on ordering and also picking up our car, taking time and patience in explaining how everything worked.
    Response from Vertu Nissan Derby
    Hello Andrea S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Will during the ordering and pickup of your car. It's great to know that he was able to assist you with patience and clarity, ensuring you felt comfortable with everything.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Nissan Derby.

    Best regards,
    Matthew
  • Rating 5.0
    Very good
    Response from Vertu Nissan Derby
    Hello Marek,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a very good experience with us at Vertu Nissan Derby. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Vertu Nissan in derby is great. Will helped us with sorting the car, he offered us drinks on arrival and was very knowledgeable when it came to the motability scheme. Highly recommend
    Response from Vertu Nissan Derby
    Hello William

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience at Vertu Nissan Derby and that Will was able to assist you effectively. It's fantastic to know that you found our service knowledgeable and welcoming. Your recommendation means a lot to us, and we're delighted to have been able to help with your motability needs. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Mady was amazing, super friendly explained everything as to what would happen and when. Would highly recommend mady at Nissan derby customer service is second to none. I will be using Nissan all the time now
    Response from Vertu Nissan Derby
    Hello Robert,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mady at Vertu Nissan Derby. It's fantastic to know that Mady's friendly and thorough service made such a great impression on you. We strive to provide exceptional customer service, and your kind words affirm that we are on the right track.

    We truly appreciate your recommendation and are delighted to hear that you plan to continue using our services. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing us for your mobility needs.

    Best regards,

    Dean
  • Rating 5.0
    Was fine thank you
    Response from Vertu Nissan Derby
    Hello Owen

    Thank you so much for taking the time to leave us a review. We're delighted to hear that your experience with the Motability Scheme at Vertu Nissan Derby was satisfactory. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Great service and everything was explained perfectly. Regain was very friendly and kind
    Response from Vertu Nissan Derby
    Dear Annette
    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with us at Vertu Nissan Derby. It's fantastic to know that everything was explained perfectly and that Regain was able to assist you in a friendly and kind manner. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn
  • Rating 5.0
    Good people very polite very helpful
    Response from Vertu Nissan Derby
    Hello Roza

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be polite and helpful. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards, Dawn
  • Rating 5.0
    The whole experience from start to finish was perfect.
    Response from Vertu Nissan Derby
    Hello Paul,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that your experience from start to finish was perfect. Our team at Vertu Nissan Derby is dedicated to providing exceptional service, and it's wonderful to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza.
  • Rating 5.0
    Very friendly helpful all work carried out
    Response from Vertu Nissan Derby
    Hello Martin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that all the work was carried out to your satisfaction. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,
    Dean
  • Rating 5.0
    Very good staff very polite and helpful
    Response from Vertu Nissan Derby
    Hello Paul,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Vertu Nissan Derby. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Chloe is a friendly & knowledgeable salesperson.
    Response from Vertu Nissan Derby
    Hello Anthony

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Chloe provided you with a friendly and knowledgeable experience. At Vertu Nissan Derby, we strive to ensure our customers receive the best service possible, and it's wonderful to know Chloe met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent answered all the questions I required
    Response from Vertu Nissan Derby
    Hello Edmund

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that all your questions were answered to your satisfaction. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,
    Dean
  • Rating 5.0
    Excellent service. Took me to look round and sit in the vehicle we were interested in. Was very clear about the whole process.
    Response from Vertu Nissan Derby
    Hello Paul,

    Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that you had an excellent experience with us at Vertu Nissan Derby. It's great to know that you found the service clear and helpful, and that you were able to explore the vehicle you were interested in comfortably. Your feedback is greatly appreciated and motivates us to continue providing top-notch service to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Dawn
    The Vertu Nissan Derby Team
  • Rating 5.0
    George was extremely helpful to me during the whole process and I would definitely recommend anyone the same dealership
    Response from Vertu Nissan Derby
    Dear Lilly-mae
    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that George was able to assist you effectively throughout the process. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Vertu Nissan Derby.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn
    The Vertu Nissan Derby Team
  • Rating 5.0
    It was great from start to finish. Test drive was great and what questions I asked where explained so I understood. Easy process with no problems 10/10
    Response from Vertu Nissan Derby
    Hello Diane,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a great experience from start to finish and that the test drive met your expectations. It's fantastic to know that our team was able to answer all your questions clearly and make the process easy and problem-free for you.

    Your perfect rating of 10/10 truly means a lot to us, and we're delighted that we could provide you with the service you deserve. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Vertu Nissan Derby. We look forward to serving you again!

    Best regards,

    Dawn

    Vertu Nissan Derby
  • Rating 5.0
    Brilliant service let me know as soon as it was ready to collect easybto drop off and pick up.
    Response from Vertu Nissan Derby
    Hello Katherine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service brilliant and that the drop-off and pick-up process was easy for you. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Nissan Derby
  • Rating 5.0
    Good professional advisor. Delta with quickly and friendly.
    Response from Vertu Nissan Derby
    Dear Annette G.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our professional advisor and that everything was handled quickly and in a friendly manner. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,
    Chloe
  • Rating 5.0
    Brilliant lovely lady who helped me i went to kia and the bold gentleman was very rude and made me feel stupid
    Response from Vertu Nissan Derby
    Dear Bernadette,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Vertu Nissan Derby. It's great to know that our staff was able to assist you in a helpful and respectful manner.

    We are sorry to hear about your experience elsewhere and are glad that we could provide the service you deserve. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    Kerry
  • Rating 5.0
    Brilliant for from start to finish, Maddie is amazing and helped with all my questions,would recommend to everyone
    Response from Vertu Nissan Derby
    Dear Deborah D.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with us was brilliant from start to finish. Maddie will be delighted to know that she was able to assist you with all your questions and make your experience a positive one.

    Your recommendation means a lot to us, and we are grateful for your support. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Nissan Derby.

    Best regards,
    Matthew
  • Rating 5.0
    I recently took delivery of my new Nissan Qashqai and in doing so received faultless service from sales rep Chloe Ianssen. The inital admin and paperwork was prepared and was dealt with swiftly and efficiently. Then it was on to the handover of the vehicle itself. The Qashqai being quite an upgrade on my previous vehicle I admit to being initally daunted by all its various features and gizmos. Chloe took me through everything I needed to know to get me up and running and spent time establishing various settings which were most suitable for my meeds.

    I left the showroom 100% satisfied with my vehicle and with the service provided by Vertu Nissan Derby. I can highly recommend them.
    Response from Vertu Nissan Derby
    Dear Phillip S.,

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Nissan Derby. We are thrilled to hear that you are enjoying your new Nissan Qashqai and that Chloe provided you with faultless service. It's great to know that she was able to guide you through the features and settings of your new vehicle, ensuring you felt comfortable and confident.

    Your satisfaction is our top priority, and your kind words are a testament to the hard work and dedication of our team. We truly appreciate your recommendation and are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Matthew

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