Motability Scheme at Vertu Nissan Derby

4.9
Rating 4.9
(546 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Derby

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Derby on 03445586552 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Get directions
Phone Number
Call Vertu Nissan Derby on 0344 558 6552
0344 558 6552
0344 558 6552
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Bridie Hartley
  • Abraham Toulson
  • Bethany Inglis
  • Regan Palmer
  • Madelaine Hall
  • George Watson-Clay
  • Angel-May Webb
  • William Atkinson

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Peter Henson
  • Sophie Campbell
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Accessibility features at Vertu Nissan Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Derby

  • Rating 5.0
    Everything about this dealership is positive and professional. Above all they have the best Latte in Derbyshire.
    Response from Vertu Nissan Derby
    Dear Sheila

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive and professional experience with us at Vertu Nissan Derby. It's great to know that our efforts to provide excellent service are appreciated. We're also delighted that you enjoyed our Latte – we aim to offer the best in Derbyshire! Your feedback means a lot to us, and we look forward to welcoming you back in the future.

    Best regards,
    Keith
  • Rating 5.0
    Birde was brilliant!!
    Response from Vertu Nissan Derby
    Hello Neil
    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a brilliant experience with Birde. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards, Dawn
  • Rating 5.0
    Courteous and professional at all stages. Will especially couldn't have been more helpful.
    All I can say is a big thank you to Vertu Derby.
    Response from Vertu Nissan Derby
    Hello Darren,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Vertu Nissan Derby. It's great to know that Will and the team were able to assist you in a courteous and professional manner. Your kind words and appreciation mean a lot to us, and we're delighted that we could help meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Vertu Nissan Derby.

    Best regards, Dawn
  • Rating 5.0
    Mady went above and beyond. She is an absolute asset to your Derby branch. Would recommend her without hesitation
    Response from Vertu Nissan Derby
    Dear Susan M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mady at our Derby branch. She truly is an invaluable member of our team, and your kind words will certainly be shared with her.

    Your recommendation means a lot to us, and we are delighted to know that Mady's efforts made such a positive impact on your visit. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at Vertu Nissan Derby.

    Best regards,

    Liza
  • Rating 5.0
    Great straight forward absolutely lovely people
    Response from Vertu Nissan Derby
    Dear Bernadette,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us and found our team to be absolutely lovely. Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Nissan Derby.

    Warm regards,

    Liza.
  • Rating 5.0
    No problems at all. Was booked in and although I turned up early I was sorted straight away
    Response from Vertu Nissan Derby
    Hello Diane,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us at Vertu Nissan Derby was smooth and efficient. It's great to know that we were able to accommodate you promptly, even when you arrived early. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Will was most helpful on ordering and also picking up our car, taking time and patience in explaining how everything worked.
    Response from Vertu Nissan Derby
    Hello Andrea S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Will during the ordering and pickup of your car. It's great to know that he was able to assist you with patience and clarity, ensuring you felt comfortable with everything.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Nissan Derby.

    Best regards,
    Matthew
  • Rating 5.0
    Very good
    Response from Vertu Nissan Derby
    Hello Marek,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a very good experience with us at Vertu Nissan Derby. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Vertu Nissan in derby is great. Will helped us with sorting the car, he offered us drinks on arrival and was very knowledgeable when it came to the motability scheme. Highly recommend
    Response from Vertu Nissan Derby
    Hello William

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience at Vertu Nissan Derby and that Will was able to assist you effectively. It's fantastic to know that you found our service knowledgeable and welcoming. Your recommendation means a lot to us, and we're delighted to have been able to help with your motability needs. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Mady was amazing, super friendly explained everything as to what would happen and when. Would highly recommend mady at Nissan derby customer service is second to none. I will be using Nissan all the time now
    Response from Vertu Nissan Derby
    Hello Robert,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mady at Vertu Nissan Derby. It's fantastic to know that Mady's friendly and thorough service made such a great impression on you. We strive to provide exceptional customer service, and your kind words affirm that we are on the right track.

    We truly appreciate your recommendation and are delighted to hear that you plan to continue using our services. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing us for your mobility needs.

    Best regards,

    Dean
  • Rating 5.0
    Was fine thank you
    Response from Vertu Nissan Derby
    Hello Owen

    Thank you so much for taking the time to leave us a review. We're delighted to hear that your experience with the Motability Scheme at Vertu Nissan Derby was satisfactory. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Great service and everything was explained perfectly. Regain was very friendly and kind
    Response from Vertu Nissan Derby
    Dear Annette
    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with us at Vertu Nissan Derby. It's fantastic to know that everything was explained perfectly and that Regain was able to assist you in a friendly and kind manner. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn
  • Rating 5.0
    Good people very polite very helpful
    Response from Vertu Nissan Derby
    Hello Roza

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be polite and helpful. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards, Dawn
  • Rating 5.0
    The whole experience from start to finish was perfect.
    Response from Vertu Nissan Derby
    Hello Paul,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that your experience from start to finish was perfect. Our team at Vertu Nissan Derby is dedicated to providing exceptional service, and it's wonderful to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza.
  • Rating 5.0
    Very friendly helpful all work carried out
    Response from Vertu Nissan Derby
    Hello Martin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that all the work was carried out to your satisfaction. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,
    Dean
  • Rating 5.0
    Very good staff very polite and helpful
    Response from Vertu Nissan Derby
    Hello Paul,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Vertu Nissan Derby. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Chloe is a friendly & knowledgeable salesperson.
    Response from Vertu Nissan Derby
    Hello Anthony

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Chloe provided you with a friendly and knowledgeable experience. At Vertu Nissan Derby, we strive to ensure our customers receive the best service possible, and it's wonderful to know Chloe met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent answered all the questions I required
    Response from Vertu Nissan Derby
    Hello Edmund

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that all your questions were answered to your satisfaction. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,
    Dean
  • Rating 5.0
    Excellent service. Took me to look round and sit in the vehicle we were interested in. Was very clear about the whole process.
    Response from Vertu Nissan Derby
    Hello Paul,

    Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that you had an excellent experience with us at Vertu Nissan Derby. It's great to know that you found the service clear and helpful, and that you were able to explore the vehicle you were interested in comfortably. Your feedback is greatly appreciated and motivates us to continue providing top-notch service to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Dawn
    The Vertu Nissan Derby Team
  • Rating 5.0
    George was extremely helpful to me during the whole process and I would definitely recommend anyone the same dealership
    Response from Vertu Nissan Derby
    Dear Lilly-mae
    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that George was able to assist you effectively throughout the process. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Vertu Nissan Derby.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn
    The Vertu Nissan Derby Team

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