Motability Scheme at Vertu Nissan Derby

4.9
Rating 4.9
(553 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Derby

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Derby on 03445586552 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Get directions
Phone Number
Call Vertu Nissan Derby on 0344 558 6552
0344 558 6552
0344 558 6552
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Bridie Hartley
  • Abraham Toulson
  • Bethany Inglis
  • Madelaine Hall
  • George Watson-Clay
  • Angel-May Webb
  • William Atkinson

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Peter Henson
  • Sophie Campbell
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Accessibility features at Vertu Nissan Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Derby

  • Rating 5.0
    Reagan was great, he supported me with a few things I was unsure of as tech isn’t my thing! No complaints at all and am always made welcome when entering the dealership.
    Response from Vertu Nissan Derby
    Dear Diane

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Reagan was able to assist you effectively and make your visit to Vertu Nissan Derby a pleasant one. It's wonderful to know that you felt welcomed and supported, especially when navigating technology. Your feedback is greatly appreciated, and we look forward to welcoming you back to our dealership in the future.

    Best regards,
    Keith
  • Rating 5.0
    Will, the salesman, had a brilliant knowledge of the cars and also the mobility scheme! Picked my car up on Friday. The whole process was smooth and went like clockwork.
    Response from Vertu Nissan Derby
    Hello Barry,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Will was able to assist you with his extensive knowledge of both the cars and the Motability Scheme. It's wonderful to know that the process of picking up your car went smoothly and met your expectations.

    Your feedback is greatly appreciated and will be shared with Will and the team. We are committed to providing excellent service and it's always rewarding to hear when we've succeeded.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,

    Keith
  • Rating 5.0
    Excellent service from start to finish. Richard was fantastic in helping us through the process.
    Response from Vertu Nissan Derby
    Hello Thomas,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent service from start to finish. Richard will be delighted to know that he was able to assist you effectively throughout the process. Your feedback is incredibly valuable to us, and we are grateful for your kind words and the perfect rating.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,
    Kerry
  • Rating 5.0
    Smooth transaction and very polite and explained everything in detail.
    Response from Vertu Nissan Derby
    Hello Bailey

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was smooth and that our team was able to provide detailed explanations throughout the process. Your kind words about our service mean a lot to us, and we are delighted to know that you felt well taken care of.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,
    Dean
  • Rating 5.0
    I recently purchased a new Nissan Juke N-Connecta in Gun Metallic Grey from Nissan Derby, and I cannot praise the service I received from sales executive Regan enough.
    From the very first inquiry about placing the order right through to the moment I collected the keys, Regan provided a consistently brilliant experience. The entire process was seamless and transparent, which isn't always the case when buying a new car.
    Regan was professional, approachable, and highly knowledgeable about the Juke model and all the N-Connecta features. They kept me informed at every stage of the process, ensuring there were no surprises and that all my questions were answered promptly and clearly.
    On collection day, everything was ready as promised. The handover was efficient, and Regan took the time to go through all the vehicle's functions thoroughly, making sure I was comfortable with my new car before driving off the forecourt.
    Thanks to Regan, what can often be a stressful process was genuinely enjoyable. This exceptional service is a major reason I would highly recommend Nissan Derby to anyone looking for a new vehicle.
    Response from Vertu Nissan Derby
    Dear Muhammad

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Nissan Derby. We are thrilled to hear that you are enjoying your new Nissan Juke N-Connecta in Gun Metallic Grey and that Regan provided you with exceptional service throughout your purchase journey.

    It's fantastic to know that Regan's professionalism, approachability, and knowledge made the process seamless and transparent for you. We strive to ensure that every customer feels informed and comfortable, and it's rewarding to hear that Regan delivered on this promise.

    Your kind words and recommendation mean a lot to us, and we are delighted that you found the handover process thorough and efficient. We hope you continue to enjoy your new car and have many great journeys ahead.

    Thank you once again for your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Dean
  • Rating 5.0
    Very helpful and straight forward, very helpful on showing all the options for me to make right decision
    Response from Vertu Nissan Derby
    Hello Neo

    Thank you so much for your wonderful review! We're thrilled to hear that you found our team at Vertu Nissan Derby to be helpful and straightforward. It's great to know that we were able to assist you in exploring all the options to make the right decision. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Great service
    Response from Vertu Nissan Derby
    Hello Ruzena,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our service at Vertu Nissan Derby. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any more comments or need further assistance, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Everything about this dealership is positive and professional. Above all they have the best Latte in Derbyshire.
    Response from Vertu Nissan Derby
    Dear Sheila

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive and professional experience with us at Vertu Nissan Derby. It's great to know that our efforts to provide excellent service are appreciated. We're also delighted that you enjoyed our Latte – we aim to offer the best in Derbyshire! Your feedback means a lot to us, and we look forward to welcoming you back in the future.

    Best regards,
    Keith
  • Rating 5.0
    Birde was brilliant!!
    Response from Vertu Nissan Derby
    Hello Neil
    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a brilliant experience with Birde. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards, Dawn
  • Rating 5.0
    Courteous and professional at all stages. Will especially couldn't have been more helpful.
    All I can say is a big thank you to Vertu Derby.
    Response from Vertu Nissan Derby
    Hello Darren,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Vertu Nissan Derby. It's great to know that Will and the team were able to assist you in a courteous and professional manner. Your kind words and appreciation mean a lot to us, and we're delighted that we could help meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Vertu Nissan Derby.

    Best regards, Dawn
  • Rating 5.0
    Mady went above and beyond. She is an absolute asset to your Derby branch. Would recommend her without hesitation
    Response from Vertu Nissan Derby
    Dear Susan M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mady at our Derby branch. She truly is an invaluable member of our team, and your kind words will certainly be shared with her.

    Your recommendation means a lot to us, and we are delighted to know that Mady's efforts made such a positive impact on your visit. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at Vertu Nissan Derby.

    Best regards,

    Liza
  • Rating 5.0
    Great straight forward absolutely lovely people
    Response from Vertu Nissan Derby
    Dear Bernadette,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us and found our team to be absolutely lovely. Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Nissan Derby.

    Warm regards,

    Liza.
  • Rating 5.0
    No problems at all. Was booked in and although I turned up early I was sorted straight away
    Response from Vertu Nissan Derby
    Hello Diane,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us at Vertu Nissan Derby was smooth and efficient. It's great to know that we were able to accommodate you promptly, even when you arrived early. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Will was most helpful on ordering and also picking up our car, taking time and patience in explaining how everything worked.
    Response from Vertu Nissan Derby
    Hello Andrea S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Will during the ordering and pickup of your car. It's great to know that he was able to assist you with patience and clarity, ensuring you felt comfortable with everything.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Nissan Derby.

    Best regards,
    Matthew
  • Rating 5.0
    Very good
    Response from Vertu Nissan Derby
    Hello Marek,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a very good experience with us at Vertu Nissan Derby. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Vertu Nissan in derby is great. Will helped us with sorting the car, he offered us drinks on arrival and was very knowledgeable when it came to the motability scheme. Highly recommend
    Response from Vertu Nissan Derby
    Hello William

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience at Vertu Nissan Derby and that Will was able to assist you effectively. It's fantastic to know that you found our service knowledgeable and welcoming. Your recommendation means a lot to us, and we're delighted to have been able to help with your motability needs. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Mady was amazing, super friendly explained everything as to what would happen and when. Would highly recommend mady at Nissan derby customer service is second to none. I will be using Nissan all the time now
    Response from Vertu Nissan Derby
    Hello Robert,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mady at Vertu Nissan Derby. It's fantastic to know that Mady's friendly and thorough service made such a great impression on you. We strive to provide exceptional customer service, and your kind words affirm that we are on the right track.

    We truly appreciate your recommendation and are delighted to hear that you plan to continue using our services. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing us for your mobility needs.

    Best regards,

    Dean
  • Rating 5.0
    Was fine thank you
    Response from Vertu Nissan Derby
    Hello Owen

    Thank you so much for taking the time to leave us a review. We're delighted to hear that your experience with the Motability Scheme at Vertu Nissan Derby was satisfactory. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Great service and everything was explained perfectly. Regain was very friendly and kind
    Response from Vertu Nissan Derby
    Dear Annette
    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with us at Vertu Nissan Derby. It's fantastic to know that everything was explained perfectly and that Regain was able to assist you in a friendly and kind manner. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn
  • Rating 5.0
    Good people very polite very helpful
    Response from Vertu Nissan Derby
    Hello Roza

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be polite and helpful. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards, Dawn

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