Motability Scheme at Vertu Nissan Derby

4.9
Rating 4.9
(511 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Derby

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Derby on 03445586552 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Get directions
Phone Number
Call Vertu Nissan Derby on 0344 558 6552
0344 558 6552
0344 558 6552
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Bridie Hartley
  • Abraham Toulson
  • Bethany Inglis
  • Regan Palmer
  • Madelaine Hall
  • George Watson-Clay
  • Angel-May Webb
  • William Atkinson

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Peter Henson
  • Jenny Parry
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Accessibility features at Vertu Nissan Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Derby

  • Rating 5.0
    The Sales Lady was absolutely fantastic. The process was so simple and far less stressful than my first time round. She was extremely knowledgeable and informative and very patient with my 4 yr old son.
    It was a lovely experience and so easy.
    Response from Vertu Nissan Derby
    Hello Kristy M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our sales team. It's fantastic to know that the process was simple and stress-free for you, and that our team member was able to provide the knowledge and patience needed, especially with your little one in tow.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you in such a meaningful way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Warm regards,
    Liza
  • Rating 5.0
    Soo much good sales guy and very responsible to help us for everything thankful for this sale guy
    Response from Vertu Nissan Derby
    Hello Petra,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our sales team at Vertu Nissan Derby. It's fantastic to know that our team member was able to assist you effectively and make your experience with the Motability Scheme a pleasant one.

    Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Liza
  • Rating 5.0
    He was amazing William you’re a star
    Response from Vertu Nissan Derby
    Hello Tibor,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an amazing experience with William at Vertu Nissan Derby. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Very knowledgeable
    Response from Vertu Nissan Derby
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very knowledgeable. At Vertu Nissan Derby, we strive to provide the best service and expertise to all our customers, and your feedback is truly appreciated.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    From start to finish was a breeze felt welcome and everything was explained I really couldn't thank them more fantastic customer service and customer care
    Response from Vertu Nissan Derby
    Hello Jaydon,

    Thank you so much for taking the time to share your experience with us at Vertu Nissan Derby. We are thrilled to hear that you felt welcome and that everything was explained clearly during your visit. Providing fantastic customer service and care is our top priority, and your kind words affirm the hard work our team puts in every day.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    Very very good gave us all the information we needed
    Response from Vertu Nissan Derby
    Hello Scott

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very good and that we were able to provide you with all the information you needed. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Dawn
    The Vertu Nissan Derby Team
  • Rating 5.0
    Great service
    Great customer service skills
    Very knowledgeable
    Very friendly
    Very approachable
    Would certainly go there again
    Response from Vertu Nissan Derby
    Dear Karen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Vertu Nissan Derby. Our team takes pride in providing excellent customer service, and it's fantastic to know that you found us knowledgeable, friendly, and approachable. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Kerry
  • Rating 5.0
    Nice lady very helpful indeed
    Response from Vertu Nissan Derby
    Dear Charles
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Nissan Derby. It's fantastic to know that our staff was able to assist you effectively. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Nissan Derby
  • Rating 5.0
    Excellent
    Response from Vertu Nissan Derby
    Hello John

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Nissan Derby. Providing top-notch service and ensuring our customers' satisfaction is our top priority, and your feedback is incredibly rewarding. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Excellent from start to finish. Great customer service and care, fantastic and thorough communication throughout. Maddy looked after all my needs as a Motability customer which reassured me. Highly recommend Vertu Nissan.
    Response from Vertu Nissan Derby
    Dear Tony

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience from start to finish at Vertu Nissan Derby. It's fantastic to know that our team, especially Maddy, was able to meet all your needs and provide the reassurance you were looking for as a Motability customer.

    Your recommendation means a lot to us, and we are delighted that our customer service and communication made a positive impact on your experience. We look forward to welcoming you back in the future and continuing to provide the high level of service you deserve.

    Best regards, Dawn
    The Vertu Nissan Derby Team
  • Rating 5.0
    Chloe was brilliant , she had so much patience. And was very kind
    Response from Vertu Nissan Derby
    Dear Chelsey

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Chloe provided you with excellent service and that her patience and kindness made your experience a positive one. At Vertu Nissan Derby, we strive to ensure that all our customers feel valued and supported, and it’s fantastic to know that Chloe exemplified these values during your visit.

    Your feedback is greatly appreciated and will be shared with Chloe and the rest of our team. We look forward to welcoming you back to our store in the future.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Nissan Derby
  • Rating 5.0
    Very polite and very clear when talking and happy to answer any questions we had
    Response from Vertu Nissan Derby
    Hello Ricky

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team polite and clear in their communication. It's wonderful to know that we were able to answer all your questions and provide the service you deserve. Your feedback is greatly appreciated and motivates us to continue delivering the best experience possible. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very satisfied everything done and even washed my car. Lady behind the counter very helpful even took me to where my car was.
    Response from Vertu Nissan Derby
    Dear Jill B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you were very satisfied with your experience at Vertu Nissan Derby. Our team strives to provide exceptional service, and it's great to know that the extra touches, like washing your car and assisting you personally, made a positive impact on your visit.

    Your kind words about our staff, especially the lady behind the counter, are greatly appreciated. We will be sure to pass along your compliments to her and the rest of the team.

    Thank you once again for your 5-star rating and for choosing the Motability Scheme at Vertu Nissan Derby. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Fantastic service, extremely helpful and friendly, very professional.
    Response from Vertu Nissan Derby
    Dear Karen W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service fantastic and our team extremely helpful, friendly, and professional. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations.

    At Vertu Nissan Derby, we strive to provide the best experience possible for all our customers, and your kind words are a testament to the hard work and dedication of our team. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Really good experience l, super simple process
    Response from Vertu Nissan Derby
    Hello Ashley

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a really good experience and found the process super simple. Our team at Vertu Nissan Derby is dedicated to making the Motability Scheme as straightforward and enjoyable as possible for our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Good service
    Response from Vertu Nissan Derby
    Hello Simon,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our service at Vertu Nissan Derby. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very good service I had a courtesy car which was very nice the garage was very friendly and efficient and sent a video explaining what was done.
    Very pleased
    Response from Vertu Nissan Derby
    Dear Hilary

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience with our service at Vertu Nissan Derby. It's great to know that you found the courtesy car to your liking and appreciated the video explanation of the work done. Our team strives to provide friendly and efficient service, and your kind words are a testament to their hard work.

    We are delighted that you are very pleased with your experience, and we look forward to welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Dean
  • Rating 5.0
    Excellent. Bridie was helpful, professional, and courteous and made the process very easy.
    Thank you to Beth who arranged the collection date.
    Response from Vertu Nissan Derby
    Dear Pamela,

    Thank you for your wonderful feedback! We're thrilled you had a great experience with our team at Vertu Nissan Derby. Bridie and Beth will be delighted to know their efforts made your visit enjoyable.

    Your kind words and perfect rating mean a lot to us. If you need anything else in the future, just let us know!

    Kind regards,

    Kerry
  • Rating 5.0
    Absolutely fantastic, talked us through everything and made us understand. My children came in daily until car come and Mady was nice and friendly. Very happy. Thank you
    Response from Vertu Nissan Derby
    Dear Angel R.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Vertu Nissan Derby. It's great to know that Mady was able to assist you and make the process enjoyable for both you and your children. We strive to provide excellent service and ensure our customers feel comfortable and informed throughout their journey with us. Your feedback is truly appreciated, and we look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Will is just amazing..I'm very anxious and he made me feel so calm. He answered all my questions and is very kind and patient.
    Response from Vertu Nissan Derby
    Hello Lexi

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Will at Vertu Nissan Derby. It's fantastic to know that he was able to make you feel calm and comfortable during your visit. We pride ourselves on providing exceptional service, and it's great to see that Will's kindness and patience made a difference for you.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,

    Dawn
    Motability Scheme Team
    Vertu Nissan Derby

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