Motability Scheme at Vertu Škoda Derby

4.9
Rating 4.9
(224 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Škoda Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Škoda Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Škoda Derby on 01332484566 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
0
Derby DE21 4RX
GB
Get directions
Phone Number
Call Vertu Škoda Derby on 01332 484566
01332 484566
01332 484566
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ryan Edwards
  • Olly Otton
  • Courtney Panks
  • Luke Shelton
  • Jacob Hibberd
  • Mark Pashley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Richard Bayliss
  • Edward Lamb
  • Danielle Armstrong
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Škoda Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Škoda Derby

  • Rating 5.0
    Lovely lady. Very helpful.
    Response from Vertu Škoda Derby
    Hello Jack

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team. It's great to know that our staff was able to assist you effectively. Your feedback is incredibly valuable to us, and we look forward to welcoming you back to Vertu Škoda Derby in the future.

    Best regards,
    Dean
  • Rating 5.0
    Really good!
    We’ve previously used Skoda Nottingham and they were extremely unhelpful and unfriendly.
    However Vertu Skoda Derby were great and really helpful. We will definitely be going to them from now on.
    Response from Vertu Škoda Derby
    Hello Emily,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team at Vertu Škoda Derby to be helpful and friendly. It's wonderful to know that we could provide you with the service you deserve, especially after your previous experiences elsewhere.

    We truly appreciate your kind words and your decision to choose us for your future needs. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Liza
  • Rating 5.0
    Excellent, faultless service
    Response from Vertu Škoda Derby
    Hello Shaun,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and faultless. At Vertu Škoda Derby, we strive to provide the best experience possible for all our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Kerry
  • Rating 5.0
    Very easy to collect and she explained everything about the car.
    Response from Vertu Škoda Derby
    Hello Adam A.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us was smooth and that everything about the car was clearly explained. Our team strives to make the process as easy and informative as possible, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    All good. Friendly and clear instructions
    Response from Vertu Škoda Derby
    Dear Josephine,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Vertu Škoda Derby. Providing friendly service and clear instructions is something we strive for, and it's wonderful to know we met your expectations.

    Your feedback is greatly appreciated and motivates us to continue delivering excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Selina
  • Rating 5.0
    Very helpful went above and beyond with they help to find me a vehicle quickly. Very happy with their service.
    Response from Vertu Škoda Derby
    Hello Adam

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that we could assist you in finding a vehicle quickly. Our team always strives to go above and beyond for our customers, and it's rewarding to know that we succeeded in making your experience a positive one. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Škoda Derby.

    Best regards,
    Dean
  • Rating 5.0
    Jacob was polite, professional and informative. Explained the purchase and motability procedure clearly.
    Very happy with test drive and looking forward to hearing progress of my new car. I had help to pick the right car for my disability needs.
    Response from Vertu Škoda Derby
    Dear Angela

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Jacob was able to assist you with professionalism and clarity throughout your experience at Vertu Škoda Derby. It's fantastic to know that you felt supported in choosing the right car to meet your needs and that you enjoyed the test drive.

    We are committed to providing exceptional service and ensuring that our customers feel confident and informed during their journey with us. Your kind words and perfect rating mean a lot to our team.

    We look forward to keeping you updated on the progress of your new car. If you have any further questions or need additional assistance, please don't hesitate to reach out.

    Thank you once again for your feedback.

    Best regards,

    Dean
  • Rating 5.0
    Both Charlotte and Luke were very helpful, friendly and professional - they made the whole process easy for us.
    Response from Vertu Škoda Derby
    Dear Kathryn

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Charlotte and Luke were able to assist you in such a helpful, friendly, and professional manner. Making the process easy for our customers is always our top priority, and your feedback is truly appreciated.

    We are grateful for your 5-star rating and look forward to serving you again in the future. If there is anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Professional, efficient and friendly.
    Very happy with experience at Skoda Derby
    Response from Vertu Škoda Derby
    Hello Thomas R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service professional, efficient, and friendly. It's fantastic to know that you had a great experience at Vertu Škoda Derby. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    Liza.
  • Rating 5.0
    i felt listened to and understood, and extremely welcomed both times i entered the dealership, i was treated more like a friend than a client, which made me feel valued as a person, yet the staff were also extremely professional, extremely glad i chose this dealership
    Response from Vertu Škoda Derby
    Hello Luke,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you felt listened to, understood, and welcomed during your visits to our dealership. Our team strives to treat every customer with the utmost respect and professionalism, and it's wonderful to know that you felt valued as a person and more like a friend than a client.

    Your kind words and perfect rating mean a lot to us, and we're extremely glad you chose our dealership. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Dawn
    The Vertu Škoda Derby Team
  • Rating 5.0
    charlotte was very understanding and lovely to talk to, very helpful:)
    Response from Vertu Škoda Derby
    Dear Luke U.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Charlotte was able to provide you with the understanding and helpful service you deserve. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Very helpful. Process was easy and quick
    Response from Vertu Škoda Derby
    Hello Robert,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the process easy and quick. Our team at Vertu Škoda Derby is dedicated to providing helpful service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Amazing
    Response from Vertu Škoda Derby
    Dear Tibor D.,

    Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We are thrilled to hear that you had an amazing experience with us at Vertu Škoda Derby. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Nice staff
    Response from Vertu Škoda Derby
    Hello Maka K.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our staff at Vertu Škoda Derby. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    Very friendly staff very efficient.
    Nothing was too much trouble.
    Offered a hot drink as soon as we arrived. Explained everything in good detail.
    Response from Vertu Škoda Derby
    Hello Zak S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and efficient, and that you felt well taken care of during your visit. It's great to know that the hot drink and detailed explanations made your experience even better. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. We look forward to welcoming you back to Vertu Škoda Derby in the future!

    Best regards,
    Liza
  • Rating 4.0
    Very nice and helpful.
    But unfortunately we have had to cancel the order.
    Response from Vertu Škoda Derby
    Dear Janet,

    Thank you for taking the time to leave us a review. We are delighted to hear that you found our service to be nice and helpful. Your feedback is incredibly valuable to us, and we appreciate your kind words.

    We understand that you had to cancel your order, and we're sorry to hear that. If there's anything we can do to assist you further or if you have any questions, please don't hesitate to reach out. We hope to have the opportunity to serve you again in the future.

    Thank you once again for your feedback.

    Best regards,
    Keith
  • Rating 5.0
    Excellent service,helpful staff
    Response from Vertu Škoda Derby
    Hello Shaun,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you received excellent service and found our staff helpful during your visit. At Vertu Škoda Derby, we strive to provide the best experience for our customers, and your feedback is a wonderful affirmation of our efforts. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Kerry
  • Rating 5.0
    Cannot rate Luke at Škoda Derby enough.
    Above and beyond in everything
    Response from Vertu Škoda Derby
    Hello Karla-jayne

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Luke went above and beyond to provide you with exceptional service at Vertu Škoda Derby. Your feedback is incredibly valuable to us, and it’s fantastic to know that you had a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Keith
  • Rating 5.0
    Mark at Derby skoda dealership went above and beyond too help us with getting my new car , n helped in setting it up great guy couldn't be happier
    Response from Vertu Škoda Derby
    Hello Bethany,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Mark was able to assist you so effectively in getting your new car and setting it up. It's always our goal to provide exceptional service, and we're delighted to know that you couldn't be happier with your experience at Vertu Škoda Derby.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We hope you enjoy your new car and look forward to seeing you again!

    Best regards, Dawn
    The Vertu Škoda Derby Team
  • Rating 5.0
    Easy process from start to pick up. Highly recommend the customer service and sales at Skoda derby
    Response from Vertu Škoda Derby
    Hello Mark S.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found the process easy from start to pick up and that our customer service and sales team at Škoda Derby met your expectations. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew

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