Motability Scheme at Bristol Street Motors Škoda Derby

4.9
Rating 4.9
(156 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Bristol Street Motors Škoda Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Škoda Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Škoda Derby on 01332484566 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
0
Derby DE21 4RX
GB
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Phone Number
Call Bristol Street Motors Škoda Derby on 01332 484566
01332 484566
01332 484566
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ryan Edwards
  • Courtney Panks
  • Luke Shelton
  • Mark Pashley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Richard Bayliss
  • Edward Lamb
  • Emma Bird
  • Danielle Armstrong
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Škoda Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Škoda Derby

  • Rating 5.0
    Luke made me comfortable from start to finish
    Response from Bristol Street Motors Škoda Derby
    Good afternoon, Antony . Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    He was very nice and explained everything to us and I would tell family and friends to go there
    Response from Bristol Street Motors Škoda Derby
    Good afternoon, Susan . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Mark was brilliant from start to finish. Would recommend skoda toy family.
    Response from Bristol Street Motors Škoda Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Appointment kept on time from myself & the dealership. Booked a test drive but were not offered one. But we are okay without one, but should've had one. Salesman very professional. No real complaints. Absolutely fine.
    Response from Bristol Street Motors Škoda Derby
    Good morning, Patrick . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Mark was very helpful, knowledgeable had lots of patience with us. We didn’t feel pressured or rushed, nothing was too much trouble.
    This was our first experience with motibility and made the experience stress free.
    We went to a number of dealships during the week and Mark was by far the best salesman.
    A credit to your team.
    Response from Bristol Street Motors Škoda Derby
    Good afternoon, Lisa. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    They were polite and professional
    Response from Bristol Street Motors Škoda Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    A brilliant team at skoda Derby especially Ryan Edwards he was great
    Response from Bristol Street Motors Škoda Derby
    Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Brilliant!
    Luke was very helpful from start to finish. Quick and efficient. So happy with our new car !
    Response from Bristol Street Motors Škoda Derby
    Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Mark was really kind and helpful I would recommend my friends
    Response from Bristol Street Motors Škoda Derby
    Good afternoon Keeley. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Receiving my new car went smoothly and didn’t take very long. Very good service.
    Response from Bristol Street Motors Škoda Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 4.0
    Took longer than expected, mechanic arguing with service desk which I could hear
    Response from Bristol Street Motors Škoda Derby
    Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTKW0711 Kind regards Dawn
  • Rating 5.0
    Excellent service and staff 👍🏼👍🏼
    Response from Bristol Street Motors Škoda Derby
    Thanks for the great score! Kind regards Dawn
  • Rating 5.0
    Great experience excellent customer service
    Response from Bristol Street Motors Škoda Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    First class service
    Response from Bristol Street Motors Škoda Derby
    Good afternoon, Franklin . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Great experience
    Response from Bristol Street Motors Škoda Derby
    Hi Remell, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very professional service had car I wanted in stock so I received the vehicle very quickly
    Response from Bristol Street Motors Škoda Derby
    Hi Riley, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very helpful took time to explain everything
    Response from Bristol Street Motors Škoda Derby
    Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great experience staff thank you for help
    Response from Bristol Street Motors Škoda Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Excellent customer support. Courtney was very informative and had great patience. She explained everything and even took us on a very good test drive.
    Response from Bristol Street Motors Škoda Derby
    Good afternoon Rachael. Thank you so much for your kind words! We are so happy to hear that Courtney was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0

    Luke was amazing, took the time to get to know my son who's car it would be. Listened to him about his passion project, a car he's restoring & even took the time to get him a gift related to this. Couldn't have asked for a better service. Cannot thank Luke enough for making it such an easy process.
    Response from Bristol Street Motors Škoda Derby
    Good afternoon Bailey. Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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