Motability Scheme at Vertu Škoda Derby

4.9
Rating 4.9
(190 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Škoda Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Škoda Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Škoda Derby on 01332484566 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
0
Derby DE21 4RX
GB
Get directions
Phone Number
Call Vertu Škoda Derby on 01332 484566
01332 484566
01332 484566
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ryan Edwards
  • Courtney Panks
  • Luke Shelton
  • Mark Pashley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Richard Bayliss
  • Edward Lamb
  • Emma Bird
  • Danielle Armstrong
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Škoda Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Škoda Derby

  • Rating 5.0
    .
    Response from Vertu Škoda Derby
    Hello Dean

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Vertu Škoda Derby. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Brilliant Mark was really helpful and polite.
    Response from Vertu Škoda Derby
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Mark was able to assist you in a helpful and polite manner. Your feedback is incredibly important to us, and we're delighted to know that you had a brilliant experience at Vertu Škoda Derby. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
    The Vertu Škoda Derby Team
  • Rating 5.0
    Excellent service so far. Everyone has been kind and helpful especially Mark Pashley at Skoda Derby.
    Response from Vertu Škoda Derby
    Hello Jane,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you have had an excellent experience with us at Vertu Škoda Derby. It's fantastic to know that our team, especially Mark Pashley, has been kind and helpful during your visits. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to provide you with great service.

    Best regards,
    Liza
  • Rating 5.0
    Excellent experience
    Response from Vertu Škoda Derby
    Dear Ruth
    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had an excellent experience at Vertu Škoda Derby. Our team is dedicated to providing the best service possible, and your kind words are a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn

    The Vertu Škoda Derby Team
  • Rating 5.0
    I just wanted to say a big thank you to Ryan Edwards for his outstanding service. He found us a car very quickly and made the whole process smooth and stress-free. Ryan was extremely professional, helpful, and looked after us very well from start to finish. We really appreciated his support and would highly recommend him to anyone looking for a new car.

    Thank you again,
    Emma
    Response from Vertu Škoda Derby
    Dear Emma,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Ryan Edwards at Vertu Škoda Derby. It’s fantastic to know that Ryan was able to assist you efficiently and make the car-buying process smooth and stress-free.

    We are proud to have team members like Ryan who are dedicated to providing outstanding service and ensuring our customers feel well-supported throughout their journey with us. Your kind words and recommendation mean a lot to us and will certainly be shared with Ryan and the team.

    Kind regards,
    Matthew
  • Rating 5.0
    Very good. Customer service outstanding very friendly. Definitely recommend
    Response from Vertu Škoda Derby
    Hello Sarah

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an outstanding experience with our customer service team at Vertu Škoda Derby. Your recommendation means a lot to us, and we are delighted to know that our efforts to provide friendly and exceptional service are appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    Dean
  • Rating 5.0
    Very happy with our experience, Ryan was so helpful & very good with keeping us updated with the process of getting the vehicle. Very impressed with how quick we got the car too :)
    Response from Vertu Škoda Derby
    Hello Lucas,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were very happy with the service you received. Ryan will be delighted to know that his efforts in keeping you updated and assisting you throughout the process made a positive impact. It's wonderful to know that you were impressed with the speed of receiving your vehicle.

    We truly appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Excellent time spent at Vertu Škoda Derby. The staff couldn’t do enough for me brilliant experience
    Response from Vertu Škoda Derby
    Hello Philip,

    Thank you for sharing your experience at Vertu Škoda Derby. We're delighted to hear you had a great time and that our staff met your expectations. Your feedback is invaluable to us. If you need anything in the future, please reach out. We look forward to welcoming you back!

    Best regards,
    Kerry
  • Rating 5.0
    Excellent
    Response from Vertu Škoda Derby
    Hello Trevor,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Škoda Derby. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Luke was very helpful especially with making sure my mobility scooter and a hoist would fit in my new car
    Response from Vertu Škoda Derby
    Dear Maria

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Luke was able to assist you effectively and ensure that your mobility scooter and hoist fit perfectly in your new car. Providing excellent service and meeting your mobility needs is our top priority, and your feedback is greatly appreciated. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Škoda Derby
  • Rating 5.0
    Very well handle and kept us well informed along the whole process
    Response from Vertu Škoda Derby
    Hello Rupert,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you felt well-handled and informed throughout the entire process. Our team at Vertu Škoda Derby is dedicated to providing excellent service, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent service thanks
    Response from Vertu Škoda Derby
    Hi Lisa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Vertu Škoda Derby. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Liza.
  • Rating 5.0
    Great service staff allways friendly
    Response from Vertu Škoda Derby
    Good afternoon Alan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Nice friendly staff Very helpful
    All went very smoothly
    Thank you
    Response from Vertu Škoda Derby
    Hi Trevor. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Mark and the team were amazing and made the process so easy
    Response from Vertu Škoda Derby
    Hi Benjamin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Brilliant from start to finish - helpful, thorough and ticked all the boxes!
    Response from Vertu Škoda Derby
    Good afternoon Kirsty. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    The treatment is very excellent
    Response from Vertu Škoda Derby
    Good afternoon Nassir. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    From the moment I spoke to Mark on the phone to actually collecting my car, I've had 10/10 service and experience from them. Cannot fault them in any way. Would definitely recommend
    Response from Vertu Škoda Derby
    Hi Caroline. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Mark and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Luke was very efficient and explained things very clearly. It was a very easy and smooth process.
    Response from Vertu Škoda Derby
    Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

  • Rating 5.0
    Great experience. Thankyou Courtney so much. She was very professional and knowledgeable. A great asset to your company.
    Response from Vertu Škoda Derby
    Thank you so much for your kind words! We are so happy to hear that Courtney was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

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