Motability Scheme at Vertu Dacia Derby

4.9
Rating 4.9
(50 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Dacia Derby

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Dacia Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Dacia Derby on 03445580498 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Get directions
Phone Number
Call Vertu Dacia Derby on 0344 558 0498
0344 558 0498
0344 558 0498
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jan-Oliver Spura
  • Scott Burton
  • Daniel Mclaughlin
  • Robert Green

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Emma Bird
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Accessibility features at Vertu Dacia Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Dacia Derby

  • Rating 5.0
    Brilliant done with everything about car.Nice friendly too.
    Response from Vertu Dacia Derby
    Hello Mohammed

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with everything related to your car. Our team at Vertu Dacia Derby always strives to provide friendly and efficient service, and it’s great to know that we met your expectations.

    Your feedback is incredibly valuable to us, and we are delighted to have earned your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,
    Dean
  • Rating 5.0
    Dan was great, very reassuring, had time for us and very patient also good to have continuation from start of process to the end with one person
    Response from Vertu Dacia Derby
    Hello Suzanne,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Dan at Vertu Dacia Derby. It's great to know that his reassuring and patient approach made a difference for you, and that you appreciated the continuity of working with the same person throughout the process.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Vertu Dacia Derby.

    Best regards,

    Dean
  • Rating 5.0
    Daniel was very professional and answered any query we had. looking forward to talking to him again as he promised he would update me as things progressed.
    A lovelylad .
    Response from Vertu Dacia Derby
    Dear Susan

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Daniel at Vertu Dacia Derby. It's great to know that he was able to assist you professionally and address all your queries. We will make sure to pass along your kind words to him.

    We are committed to providing excellent service and keeping our customers informed, so it's fantastic to hear that Daniel has promised to keep you updated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Vertu Dacia Derby. We look forward to serving you again soon.

    Best regards,

    Dean
  • Rating 5.0
    Dan was great. Seamless handover. Very helpful and informative with the new features of the new car. Took his time while explaining and made sure we were happy with everything before we left. Thanks Again!
    Response from Vertu Dacia Derby
    Hello Leelou B.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Dan provided you with a seamless handover and that you found his assistance with the new car features helpful and informative. It's great to know that he ensured you were comfortable and happy with everything before you left. Your feedback is greatly appreciated, and we will be sure to pass on your kind words to Dan. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Vertu Dacia Derby!

    Best regards,
    Liza.
  • Rating 5.0
    Jan was very helpful . . Great customer service
    Response from Vertu Dacia Derby
    Hello Beverley R.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Jan was able to provide you with great customer service. Our team at Vertu Dacia Derby is dedicated to ensuring our customers have the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Everything was smooth from start to finish. Staff was very helpful
    Response from Vertu Dacia Derby
    Dear Nafees

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us at Vertu Dacia Derby was smooth from start to finish. Our team takes great pride in providing helpful and efficient service, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Keith
  • Rating 5.0
    Excellent service from start to finish
    Response from Vertu Dacia Derby
    Dear Samantha W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Providing top-notch service is our priority, and your feedback truly means a lot to our team at Vertu Dacia Derby. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    The young man was very helpful that dealt with us
    Response from Vertu Dacia Derby
    Dear Kathleen

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Dacia Derby. It's fantastic to know that the young man who assisted you was very helpful. We strive to provide excellent service to all our customers, and your feedback is greatly appreciated. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Dan went out of his way to help us
    Response from Vertu Dacia Derby
    Hello James S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Dan went out of his way to assist you. Providing exceptional service is something we strive for, and it’s great to know that Dan made your experience a positive one. Your feedback is incredibly valuable to us, and we appreciate your support. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Emily Cantrill at derby dacia was amazing and so kind and helpful always happy to help amazing service
    Response from Vertu Dacia Derby
    Hello Chloe,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Emily Cantrill at Vertu Dacia Derby. It's fantastic to know that her kindness and helpfulness made your visit memorable. We strive to provide amazing service to all our customers, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
    Kind regards, Chloe
  • Rating 5.0
    Everyone was very helpful!
    Response from Vertu Dacia Derby
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Very good sale people and way very friendly
    Response from Vertu Dacia Derby
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    So simple and straight forward like it should be unlike other experiences
    Response from Vertu Dacia Derby
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very lovely costumer service
    Response from Vertu Dacia Derby
    Hi Ethan. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Very friendly and knowledgeable answered all my questions
    Response from Vertu Dacia Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Thank you so much! All of our interaction with Robert was great!
    Response from Vertu Dacia Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    It went well and friendly
    Response from Vertu Dacia Derby
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Very good
    Response from Vertu Dacia Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    They delivered the car that I ordered before the expected delivery date.
    Response from Vertu Dacia Derby
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Brilliant thank you so much such a polite well dressed gentleman who had helped us all the way. Really appreciate Robert for looking after us
    Response from Vertu Dacia Derby
    Good afternoon, Sarah . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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