Motability Scheme at Bristol Street Motors Dacia Derby

4.9
Rating 4.9
(30 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Dacia Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Dacia Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Dacia Derby on 03445580498 to make an appointment with our Motability specialist.

Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Phone Number
Call Bristol Street Motors Dacia Derby on 0344 558 0498
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Jan-Oliver Spura
  • Hayley Mills
  • Daniel Mclaughlin
  • Aaron Murphy
  • Robert Green

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nicola Bell
  • Emma Bird
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Accessibility features at Bristol Street Motors Dacia Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Dacia Derby

  • Rating 5.0
    Bit of a hiccup on moterbilities side as they couldn’t do the paperwork but the dealer ship was amazing did everything correctly as they should had an amazing experience
    Response from Bristol Street Motors Dacia Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Greeted with a smile! Fast handover but was happy to answer any questions that I needed to ask. Great communication from the get go! Thank you.
    Response from Bristol Street Motors Dacia Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Experience with Dacia in Derby has been an eye opener. Emily has been kind, courteous and pleasant. We are nearing the end of our motability lease and decided to go to Dacia. She was attentive and respectful and offered us drinks and a snack for our three year old. Even the manager came over to say thank you and and answered our questions. Also received a pleasantly personalised short video regarding update on vehicle. Never had an experience like this with other household named brands who we have used in the past. Well chuffed with customer service from Dacia.
    Response from Bristol Street Motors Dacia Derby
    Good morning Sumaria. We have received your review. Thank you for taking the time to leave us a great score. We hope to see you again soon. Kind regards, Dean
  • Rating 5.0
    Veri nicely explained
    Response from Bristol Street Motors Dacia Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Excellent service from Robert and the team. So quick from placing the order to handover. Thank you
    Response from Bristol Street Motors Dacia Derby
    Thank you so much for your kind words! We are so happy to hear that Robert was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Warm and friendly show room, knowledgeable and eager to sort application out. Ordered my car there and then! Thank you
    Response from Bristol Street Motors Dacia Derby
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Brilliant could not
    Do anything wrong keep it up guys
    Response from Bristol Street Motors Dacia Derby
    Good afternoon. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    Listened no pressure to buy from them
    Response from Bristol Street Motors Dacia Derby
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Daniel was very helpful very efficient and friendly! Top class 🖖
    Response from Bristol Street Motors Dacia Derby
    Hi Victoria, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Daniel Many thanks Keith
  • Rating 5.0
    Daniel was very polite and helpful,also very knowledgeable about the car we were looking at .Thankyou for top service !
    Response from Bristol Street Motors Dacia Derby
    Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Hayley was fantastic through the whole process. Highly informative and friendly, always on the end of the phone for any questions. Updates with regular updates on the car delivery. Great customer service.
    Response from Bristol Street Motors Dacia Derby
    Thank you so much for your kind words! We are so happy to hear that Hayley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Such an easy process from start to finish, the dealer was fantastic and super helpful
    Response from Bristol Street Motors Dacia Derby
    Good afternoon Kathleen. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    I couldn’t fault the service
    Response from Bristol Street Motors Dacia Derby
    Hi Wendy, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    One of the best out there
    Response from Bristol Street Motors Dacia Derby
    Good afternoon Jason. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Daniel was absolutely brilliant
    Was such a smooth experience from start to finish
    Response from Bristol Street Motors Dacia Derby
    Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Robert Green Motability specialist of Dacia Derby has given 1st Class Customer Service from 1st enquiry to collection of the vehicle.
    Thank You Robert Green of Dacia Derby Bristol Street Motors.
    Response from Bristol Street Motors Dacia Derby
    Thank you so much for your kind words! We are so happy to hear that Robert was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
  • Rating 5.0
    Robert Green of Dacia Derby Bristol Street Motors gave us 1st Class Excellent Customer Service.
    Long / not rushed test drive,
    Answering all our questions, wheelchair in & out of the boot of potential Motability car, many many times.
    We very highly recommend Robert Green Motability Specialist of
    Bristol Street Motors Dacia Derby.
    T: 01332 375340.
    Thank You Robert Green.
    Response from Bristol Street Motors Dacia Derby
    Thank you so much for your kind words! We are so happy to hear that Robert was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Hayley was amazing in keeping us informed on our new Dacia Jogger motorbility car. she has a calm personality and was very confident and professional when explaining things to us. X
    Response from Bristol Street Motors Dacia Derby
    Good afternoon Melanie. Thank you so much for your kind words! We are so happy to hear that Hayley was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.
  • Rating 5.0
    Really helpful and supportive
    Response from Bristol Street Motors Dacia Derby
    Good morning Gillian. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Dan and Scott have been brilliant
    Response from Bristol Street Motors Dacia Derby
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn

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