Motability Scheme at Smiths Vauxhall Ilkeston

4.9
Rating 4.9
(303 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Waterside Retail Park
Station Road
Ilkeston DE7 5TW
GB
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Phone Number
Call Smiths Vauxhall Ilkeston on 0115 932 2387
0115 932 2387
0115 932 2387
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Lloyd Nolan
  • Glen Waldram
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Danielle Henwood
  • Gary Miller
We recommend calling and booking an appointment before visiting.
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Accessibility features at Smiths Vauxhall Ilkeston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Smiths Vauxhall Ilkeston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Smiths Vauxhall Ilkeston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Our aim is to make the process of choosing and ordering a new Motability car as simple as possible at every step of the way. Our specialists will guide you through the process, completing the application process on your behalf in a relaxed, no-pressure environment.

Contact Smiths Vauxhall Ilkeston on 01159322387 to make an appointment with our Motability specialist.

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Reviews at Smiths Vauxhall Ilkeston

  • Rating 5.0
    Very good pleasant and wasn’t waiting long
    Response from Smiths Vauxhall Ilkeston
    Hi Irene, we appreciate you taking the time to share your experience. It’s great to know our support made a difference. ^PH
  • Rating 5.0
    The man who dealt with me Lloyd he was so welcoming, made us feel very comfortable and made things alot easy would 100% recommend
    Response from Smiths Vauxhall Ilkeston
    Hi Markita, thank you so much for your recommendation. Your support means a great deal to us. ^PH
  • Rating 5.0
    Very good job thanks
    Response from Smiths Vauxhall Ilkeston
    Hi Peter, we really appreciate your kind words and are glad our team could help. ^PH
  • Rating 4.0
    Graham was great with regards to handling the service booking. Thanks to Smiths at Ilkeston.
    Response from Smiths Vauxhall Ilkeston
    Hi Elesha, thank you for taking the time to leave us your feedback. I'll be sure to share this with the team. Hope to see you again soon. ^EG
  • Rating 5.0
    Excellent service, very friendly and helpful, would highly recomend, thanks to Lloyd
    Response from Smiths Vauxhall Ilkeston
    Hi Susan, thank you for taking the time to leave us your feedback. I'll be sure to share this with the team. Hope to see you again soon. ^EG
  • Rating 5.0
    Friendly reliable and very polite
    Response from Smiths Vauxhall Ilkeston
    Hi Jamie, thank you for your kind words. We’re happy to hear our support met your expectations. ^PH
  • Rating 5.0
    Great
    Response from Smiths Vauxhall Ilkeston
    Hi David, thank you for your recommendation. We truly appreciate your support and confidence. ^PH
  • Rating 4.0
    Friendly and helpful
    Response from Smiths Vauxhall Ilkeston
    Hi Charlie, we appreciate you taking the time to tell us about your experience. It’s great to know our efforts are making a positive impact. ^PH
  • Rating 5.0
    Excellent
    Response from Smiths Vauxhall Ilkeston
    Hi Linda, thank you for taking the time to share your experience. It’s valuable to know our efforts are making a difference. ^PH
  • Rating 5.0
    Brilliant Lloyd at Smiths Ilkeston,
    Response from Smiths Vauxhall Ilkeston
    Hi David, thank you for taking the time to share your experience. It’s valuable to know our efforts are making a difference. ^PH
  • Rating 5.0
    Always first class service from the team at Smiths. Thank you
    Jean M
    Response from Smiths Vauxhall Ilkeston
    Hi Jean, thank you for reaching out. I shared your message with the team, and they were glad to hear their support was helpful. ^PH
  • Rating 5.0
    Great service as usual with Lloyd and Glenn very happy with my new car
    Response from Smiths Vauxhall Ilkeston
    Hi Stephanie, your message really lifted the team’s spirits. They were happy to hear their assistance made things easier for you. ^PH
  • Rating 5.0
    Lloyd was amazing in helping me order my car and making sure it all went smoothly. An all around great guy. Can’t wait to pass my test and be able to drive my car by myself now! He made sure I know if I ever need anything just to contact him which makes the world of difference.
    Response from Smiths Vauxhall Ilkeston
    Hi Danielle, thanks for taking the time to share your experience. Your feedback is greatly appreciated, and we’ll be here whenever you need support again. ^PH
  • Rating 5.0
    Always excellent service from all staff, in particular Lloyd who we mostly deal with.
    Response from Smiths Vauxhall Ilkeston
    Hi Jean, we really appreciate you taking the time to share your experience with us. Your feedback is invaluable, and we’ll be ready to assist whenever you need us again. ^PH
  • Rating 5.0
    Great customer service. Staff are always welcoming and communicate well. My car went in for a service and they washed the outside and vacuumed the inside which I was very grateful for. Always the best experience at smiths.
    Response from Smiths Vauxhall Ilkeston
    Hi Sofia, your feedback truly means a lot. I’ve shared your message with the team, and it completely made their day to hear about the positive impact they’ve had. ^PH
  • Rating 3.0
    Not very informative
    Did don’t feel I was updated by them
  • Rating 5.0
    Excellent service very nice chap
    Response from Smiths Vauxhall Ilkeston
    Hi Shaun, thank you so much for your thoughtful feedback. It means a great deal to our team to know their work made such a positive difference. ^PH
  • Rating 5.0
    Lloyd very good at his job, helpful and has an understanding of my mobility requirements
    Response from Smiths Vauxhall Ilkeston
    Hi Lynne, thank you for your thoughtful review. We’re so glad our support made a difference and look forward to continuing to work with you. ^PH
  • Rating 5.0
    Lovely people always eager to help
    Response from Smiths Vauxhall Ilkeston
    Hi Michelle, thank you for taking the time to share your review. We’re happy to assist whenever you need us again. ^PH
  • Rating 5.0
    Great experience right from the get go, all the way to driving away with my new car. Glen was very friendly and informative throughout. You can truly tell he has a real passion for his job and Vauxhall specifically - this reflected highly in each and every interaction I had with him. Glen welcomed my little doggy Reggie too and made us both feel very at ease whilst at the dealership.
    Response from Smiths Vauxhall Ilkeston
    Hi Lydia, we’re glad to hear you had a good experience. I’ve passed your comments to the team, and we look forward to working with you again. ^PH

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