Motability Scheme at Smiths Vauxhall Ilkeston

4.9
Rating 4.9
(238 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 11:00 - 16:00

Contact information

Address
Waterside Retail Park
Station Road
Ilkeston DE7 5TW
GB
Phone Number
Call Smiths Vauxhall Ilkeston on 0115 932 2387
Email
Reviews
Visit dealer website

Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Lloyd Nolan
  • Glen Waldram
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Danielle Henwood
  • Ritchard Keeton
  • Gary Miller
We recommend calling and booking an appointment before visiting.
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Accessibility features at Smiths Vauxhall Ilkeston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Smiths Vauxhall Ilkeston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Smiths Vauxhall Ilkeston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Our aim is to make the process of choosing and ordering a new Motability car as simple as possible at every step of the way. Our specialists will guide you through the process, completing the application process on your behalf in a relaxed, no-pressure environment.

Contact Smiths Vauxhall Ilkeston on 01159322387 to make an appointment with our Motability specialist.

Reviews at Smiths Vauxhall Ilkeston

  • Rating 5.0
    My experience was fantastic they did everything possible for me and explained everything I need to know will be going back to Smiths of ilkeston for my next car
  • Rating 5.0
    Excellent Glen is fantastic to deal with at vauxhall ilkeston very happy
    Response from Smiths Vauxhall Ilkeston
    Hi Elyse, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    As per usual with Smiths a very smooth and efficient process. Very efficient service and staff excellent as always
    Response from Smiths Vauxhall Ilkeston
    Hi Lesley, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Always friendly and knowledgeable staff.
    Response from Smiths Vauxhall Ilkeston
    Hi Rachel, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Very good thank you 😊
    Response from Smiths Vauxhall Ilkeston
    Hi Ann, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^IE
  • Rating 5.0
    Very good
    Response from Smiths Vauxhall Ilkeston
    Hi Annie, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Excellent service. Cannot praise more highly. Would highly recommend
    Response from Smiths Vauxhall Ilkeston
    Hi Mark, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    My whole experience was brilliant everything was kept calm and explained clearly and they were always be there for me if I run into any problems I'm so happy and pleased that I chose to do this mobility scheme and well done to Lloyd who helped me choose the right call for me and was very kind caring and very friendly and explained everything kinda needed to do well done ten out of
    Response from Smiths Vauxhall Ilkeston
    Hi Michelle, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    I was very impressed and found them very helpful and nothing was too much trouble for them and they had answer any questions that I had and they will explain everything clearly and will always be on hand to help if I'm not sure of anything I'm glad I chose this dealership there is many more out there but I think I chose the right one super impressed looking poor to a good relationship with this car dealing
    Response from Smiths Vauxhall Ilkeston
    Hi Michelle, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 4.0
    Very rushed - nobody explained the operation of on board entertainment systems, or safety systems (such as cruise control or lane warning).
    Response from Smiths Vauxhall Ilkeston
    Hi Lee, thank you for leaving us a review. We are sorry to hear that your visit felt rushed. If you'd to like to contact us further about your experience, please email us at info@smithsmotorgroup.co.uk.^PH
  • Rating 5.0
    Always there to help and the staff are very helpful to there customers
    Response from Smiths Vauxhall Ilkeston
    Hi John, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Very good
    Response from Smiths Vauxhall Ilkeston
    Hi John, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Friendly and polite and informative. Able to explain details in car
    .
    Response from Smiths Vauxhall Ilkeston
    Hi Robert, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Staf at smiths of Ilkeston are good at there job
    Response from Smiths Vauxhall Ilkeston
    Hi John, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Excellent service as always and thank you 😊
    Response from Smiths Vauxhall Ilkeston
    Hi Linda, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Amazing customer service
    Response from Smiths Vauxhall Ilkeston
    Hi Emily, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Excellent service from Lloyd at smiths
    Response from Smiths Vauxhall Ilkeston
    Hi Lynn, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Staff extremely helpful and willing to help. Able to communicate effectively at all times.
    Response from Smiths Vauxhall Ilkeston
    Hi Christine, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    From start to finish everything was perfectly smooth, Lloyd who dealt with us couldn't have had better customer service we would highly recommend smiths vauxhall at ilkeston
    Response from Smiths Vauxhall Ilkeston
    Hi Kathy, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH
  • Rating 5.0
    Brilliant 👏 thanks
    Response from Smiths Vauxhall Ilkeston
    Hi Michael, thank you very much for taking the time to leave us a review. Your feedback is extremely important to us, and your comments have been forwarded to management at our dealership to enable them to share your experience with our team. We look forward to dealing with you again in the future! ^PH

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